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WoodSpring Suites Louisville Southeast

2.5 star property

Photo gallery for WoodSpring Suites Louisville Southeast

Porch
Desk, laptop workspace, iron/ironing board, free WiFi
Lobby
Property amenity
Desk, laptop workspace, iron/ironing board, free WiFi

Reviews

6.6 out of 10

Popular amenities

  • Parking included
  • 24/7 front desk
  • Air conditioning
  • Kitchen
  • Laundry
  • Free WiFi

Explore the area

Map
10400 Brookridge Village Blvd, Louisville, KY, 40291
  • Louisville Zoo
    ‪16 min drive‬
  • Louisville Mega Cavern
    ‪16 min drive‬
  • Kentucky Exposition Center
    ‪18 min drive‬
  • Louisville, KY (SDF-Louisville Intl.)
    ‪18 min drive‬

Room options

View all photos for Room, 1 Double Bed, Accessible, Smoking

Desk, laptop workspace, iron/ironing board, free WiFi

Room, 1 Double Bed, Accessible, Smoking

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed, Smoking

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 Double Bed, Smoking

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Double Beds, Smoking

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 2 Double Beds, Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Double Bed with Sofa bed, Accessible, Non Smoking

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 Double Bed with Sofa bed, Accessible, Non Smoking

  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 2 Double Beds, Non Smoking

  • 31 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Double Bed, Accessible, Non Smoking

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 Double Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 Double Bed, Non Smoking

  • 30 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed with Sofa bed, Non Smoking

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 Double Bed with Sofa bed, Non Smoking

  • Sleeps 2
  • 1 Double Bed and 1 Double Sofa Bed

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About the area

Louisville

With a stay at WoodSpring Suites Louisville Southeast in Louisville (Fern Creek), you'll be a 5-minute drive from Piccadilly Square Shopping Center and 6 minutes from Outer Loop Plaza Shopping Center. .This hotel is 14.4 mi (23.1 km) from Kentucky Exposition Center and 17 mi (27.4 km) from Churchill Downs.

What's nearby

  • Outer Loop Plaza Shopping Center - 6 min drive - 5.0 km
  • Louisville Zoo - 16 min drive - 15.1 km
  • Louisville Mega Cavern - 16 min drive - 16.3 km
  • Mall St. Matthews - 17 min drive - 15.7 km
  • Kentucky Exposition Center - 18 min drive - 23.2 km

Getting around

  • Louisville Intl. Airport (SDF) - 18 min drive

Restaurants

  • ‪Starbucks - ‬3 min drive
  • ‪Chick-fil-A - ‬3 min drive
  • ‪Raising Cane's Chicken Fingers - ‬13 min walk
  • ‪McDonald's - ‬4 min drive
  • ‪Frisch's Restaurants - ‬3 min drive

About this property

WoodSpring Suites Louisville Southeast

Suburban hotel in Louisville with free parking
WoodSpring Suites Louisville Southeast offers 121 accommodations with coffee/tea makers and complimentary toiletries. Accommodations offer separate sitting areas. Televisions come with premium satellite channels. Kitchens offer refrigerators, stovetops, and microwaves. Bathrooms include shower/tub combinations with deep soaking bathtubs.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided on a limited basis.

Make yourself at home in one of the 121 guestrooms, featuring kitchens with refrigerators and stovetops. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and complimentary toiletries. Conveniences include phones, as well as desks and separate sitting areas.
This hotel has 4 floors in 1 building and offers designated smoking areas.
Featured amenities include express check-out, a 24-hour front desk, and laundry facilities. Free self parking is available onsite.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking and van parking available

Family friendly

  • Kitchen
  • Laundry facilities
  • Microwave
  • Fridge

Conveniences

  • Lift

Guest services

  • 24-hour front desk
  • Housekeeping (limited)
  • Laundry facilities

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Handrails in stairwells
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible (may have limits)

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Heating (climate-controlled)

Bathroom

  • Deep-soaking bath
  • Free toiletries
  • Hairdryer (on request)
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 32-inch TV
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Kitchen
  • Microwave
  • Fridge
  • Stovetop

More

  • Desk
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5 AM
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: USD 50
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Guests arriving outside of regular check-in hours can use the lobby telephone for check-in assistance.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Late check-out fee: USD 50 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

WoodSpring Suites Louisville Southeast Hotel
Value Place Brookridge Village Hotel
Value Place Brookridge Village Louisville
WoodSpring Suites Louisville Southeast Hotel
WoodSpring Suites Louisville Southeast Louisville
WoodSpring Suites Louisville Southeast Hotel Louisville

WoodSpring Suites Louisville Southeast Reviews

Reviews

6.6
Rating 10 - Excellent. 161 out of 542 reviews
Rating 8 - Good. 103 out of 542 reviews
Rating 6 - Okay. 96 out of 542 reviews
Rating 4 - Poor. 58 out of 542 reviews
Rating 2 - Terrible. 124 out of 542 reviews

7.0/10

Cleanliness

7.0/10

Staff & service

5.8/10

Amenities

6.6/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

10/10 Excellent

Carolyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Carolyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great
Stayed 7 nights in Dec 2024

10/10 Excellent

Josh

Stayed 1 night in Nov 2024

2/10 Terrible

Rita, Staten Island

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I wish I could give this place a rating separate from the receptionist, she was great! But the room while it appeared clean, the smell of smoke was on absolutely everything. I had to wrap my pillow in a t-shirt to be able to lay on it from the smell and we coughed the entire time. We are obviously non smokers. We arrived near midnight and we were too tired and couldn't muster the energy to leave at that moment, but we promptly left near 7am. We called the service line since no one was at the front desk yet, the attendant just accepted the update and promised a refund. I booked what we could afford and forgot to check the reviews. Wish I had. Our brief interaction with the receptionist was nice, she was funny and quick for our late arrival. I appreciated her.
Stayed 2 nights in Dec 2024

2/10 Terrible

Brandy

Disliked: Cleanliness, staff & service, property conditions & facilities
When I arrived at the property my toilet in my room was dirty & I had to clean it with one of the washcloths. Also the fridge was stained in my room & the floor was filthy. Also after hours on 12/07 had an attitude & told me she wasn’t going to bring me towels so I can wash my ass last night & I was going to have to wait till morning to get towels. Turns out nobody in the morning brought me towels & I’m pretty sure the little girl working after hours on 12/07 didn’t bother letting morning shift know cause she was too busy on her phone not doing her job. Also felt like I was in the Hotel projects cause people were really loud & I can hear people’s little demonic kids cussing & banging on my wall.
Stayed 2 nights in Dec 2024

4/10 Poor

Melanie

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Cheap is what you get
Got to room no heat, had to change rooms and then shower didn’t have any pressure in new room. Toilet kept running. I overcame fix it women.
Stayed 1 night in Dec 2024

2/10 Terrible

Marisa

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
We arrived and there was the smell of drugs and cigarette and In our room there was bugs in the bathroom. Derty room conditions. It was so bad we did not sleep in the hotel and instead with some friends on the floor of their house. We need your help to be reimbursed our payment.
Stayed 1 night in Nov 2024

6/10 Okay

Chyenne

Liked: Cleanliness, staff & service, room comfort
The water was barely warm and the pressure kept changing by itself
Stayed 1 night in Nov 2024

10/10 Excellent

Kevin

Stayed 1 night in Nov 2024

2/10 Terrible

Rene

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I never actually stayed at the hotel. As soon as I opened the door to my room and saw the conditions, I had to leave immediately. The smell of cigarette smoke was overwhelming, and the presence of cockroaches made it impossible for me to stay. It was extremely disappointing, and I would not recommend this hotel to anyone!
Stayed 1 night in Nov 2024

8/10 Good

Bruce

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just as advertised
Stayed 3 nights in Nov 2024

6/10 Okay

John, West Lafayette

Business traveller
Liked: Staff & service
Not fancy at all. The woman who was my sole contact was wonderful and got me checked in. However, my room at the very end of the hallway was immediately next to the exit. Very noisy and I wish I had thought to bring ear plugs.
Stayed 1 night in Nov 2024

10/10 Excellent

Kenan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

2/10 Terrible

Rod

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Checkout was at 11am, i was in the shower at 10:30 when i hear the cleaning guy in my room. After getting him out of my room he stood out side the door he didn't speak English but he understood i was pissed. I then go down to the front desk and he's down the there i asked to see a manager he acted like he didn't know what i was talking about so i left .I called the hotel and Dave answered the phone after going back and forth with Dave, Dave then tells me he doesn't understand English and that they use Google translate and could only say "he didn't understand you" Dave was terrible!! And he hung up the phone. In all my 45 years this was by far the worst service i have every received. I was telling Dave i told the cleaning guy"uo momento por favor" so i know he understood me the hotel smelled like a nursing home and corporate needs to come down. I never leave comments but this was unacceptable.
Stayed 1 night in Oct 2024

10/10 Excellent

Dianne

Travelled with partner
Liked: Cleanliness, staff & service
We checked in around 1230 am and it was noisy with a worker cleaning & emptying trash and going out the door by our room. The lady at the desk was super nice & friendly.
Stayed 1 night in Oct 2024

2/10 Terrible

Craig

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
called to check in after hours and was told that would be ok however after arriving was not able to appearently because they had to call the cops earlier to have a vagrant removed. however the maintenance guy told us he could "work somthing out" to get us up into room but would not be able to provide us a key. would not reccomend at any cost
Stayed 2 nights in Oct 2024

2/10 Terrible

Kaitlyn

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

2/10 Terrible

ferhan

Business traveller
Disliked: Cleanliness, property conditions & facilities
Bed bugs we had to leave
Stayed 1 night in Oct 2024

8/10 Good

Tyquan

Stayed 2 nights in Oct 2024

10/10 Excellent

Donald

Liked: Cleanliness
Stayed 7 nights in Sep 2024

8/10 Good

Brittney

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The room was nice. Blankets are thin. I couldn’t get warm. But overall I was satisfied and I would come back. There were just a lot of strange ppl walking around, hotel smelled of marijuana. It was ok tho.
Stayed 1 night in Sep 2024

6/10 Okay

Kiley

Business traveller, Travelled with group
Liked: Staff & service
Office staff was very nice and accommodating. We did notice they cleaned a lot but the smoking floor we got landed on made everything we owned stink like cigarettes. Other than that it was a great stay.
Stayed 13 nights in Sep 2024

2/10 Terrible

Ginger

Stayed 1 night in Sep 2024

4/10 Poor

Chappell

Stayed 1 night in Sep 2024

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay, clean
Stayed 1 night in Sep 2024