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Embassy Suites Lubbock

3.5 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Embassy Suites Lubbock

Lobby
Breakfast and dinner served, Italian cuisine
Indoor pool, pool loungers
Lobby
Suite, 1 King Bed, Non Smoking | Private kitchen

Reviews

8.0 out of 10

Very good

Popular amenities

  • Breakfast included
  • Bar
  • Pool
  • Gym
  • Hot tub
  • Laundry

Explore the area

Map
5215 S Loop 289, Lubbock, TX, 79424
  • South Plains Mall
    8 min walk
  • Lubbock Premiere Cinema
    14 min walk
  • West End Center
    5 min drive
  • Lubbock, TX (LBB-Preston Smith Intl.)
    18 min drive

Room options

View all photos for Premium Suite, 2 Queen Beds, Non Smoking

1 bedroom, premium bedding, in-room safe, desk

Premium Suite, 2 Queen Beds, Non Smoking

  • 37 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, Accessible, Non Smoking

1 bedroom, premium bedding, in-room safe, desk

Suite, Accessible, Non Smoking

  • 37 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking

1 bedroom, premium bedding, in-room safe, desk

Suite, 2 Queen Beds, Non Smoking

  • 37 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Premium Suite, 1 King Bed, Non Smoking

1 bedroom, premium bedding, in-room safe, desk

Premium Suite, 1 King Bed, Non Smoking

  • 37 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Accessible, Non Smoking

1 bedroom, premium bedding, in-room safe, desk

Suite, Accessible, Non Smoking

  • 37 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room

1 bedroom, premium bedding, in-room safe, desk

Room

  • 37 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Accessible, Non Smoking

1 bedroom, premium bedding, in-room safe, desk

Suite, Accessible, Non Smoking

  • 37 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed, Non Smoking, Corner

1 bedroom, premium bedding, in-room safe, desk

Deluxe Suite, 1 King Bed, Non Smoking, Corner

  • 42 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

1 bedroom, premium bedding, in-room safe, desk

Suite, 1 King Bed, Non Smoking

  • 37 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Accessible, Non Smoking

1 bedroom, premium bedding, in-room safe, desk

Suite, Accessible, Non Smoking

  • 37 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room

1 bedroom, premium bedding, in-room safe, desk

Room

  • 37 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room

1 bedroom, premium bedding, in-room safe, desk

Room

  • 37 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed

Room, 1 King Bed

  • 37 sq m
  • Sleeps 4
  • 1 King Bed

Similar properties

Exterior

Staybridge Suites Lubbock South, an IHG Hotel

Breakfast included
Pet-friendly
Parking included
Free WiFi
4.4 out of 5, Excellent, (740)
The price is NZ$201
for 1 room
includes taxes & fees
5 Jan - 6 Jan
Staybridge Suites Lubbock South, an IHG Hotel

About the area

Lubbock

With a stay at Embassy Suites Lubbock in Lubbock, you'll be in the business district, within a 10-minute drive of Texas Tech University and South Plains Mall. .This hotel is 0.7 mi (1.2 km) from Lubbock Premiere Cinema and 1.6 mi (2.6 km) from Ballet Lubbock.

What's nearby

  • South Plains Mall - 8 min walk
  • Lubbock Christian University - 5 min drive
  • Covenant Lakeside Hospital - 6 min drive
  • Texas Tech University - 7 min drive
  • University Medical Center - 9 min drive

Getting around

  • Preston Smith Intl. Airport (LBB) - 18 min drive

Restaurants

  • ‪Chick-fil-A - ‬7 min walk
  • ‪McDonald's - ‬10 min walk
  • ‪The Cheesecake Factory - ‬10 min walk
  • ‪Olive Garden - ‬15 min walk
  • ‪Bubba's 33 - ‬8 min walk

About this property

Embassy Suites Lubbock

Tuscan-style hotel with free breakfast and a 24-hour fitness center
Embassy Suites Lubbock offers 156 accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas. Beds feature premium bedding. 32-inch flat-screen televisions come with premium cable channels and pay movies. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided daily.

An indoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.
Make yourself at home in one of the 156 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with shower/tub combinations feature designer toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
Don't miss out on the many recreational opportunities, including an indoor pool, a spa tub, and a 24-hour fitness center. Additional features at this Tuscan-style hotel include complimentary wireless internet access, gift shops/newsstands, and wedding services.
Satisfy your appetite for dinner at Canalettos, a restaurant which specializes in Italian cuisine, or stay in and take advantage of the room service (during limited hours). Mingle with other guests at the complimentary reception, held daily. Quench your thirst with your favorite drink at the bar/lounge. A complimentary cooked-to-order breakfast is served on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:30 AM to 10:30 AM.
Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-in. Planning an event in Lubbock? This hotel has 1894 square feet (176 square meters) of space consisting of conference space and meeting rooms.
A complimentary cooked-to-order breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:30 AM and 10:30 AM. A complimentary manager's reception is offered each day.
Canalettos - This restaurant specializes in Italian cuisine and serves breakfast and dinner.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free cooked-to-order breakfast available 6:00 AM–9:00 AM on weekdays and 7:30 AM–10:30 AM on weekends
  • 1 restaurant
  • 1 bar
  • Free daily reception
  • Room service available
  • Coffee/tea in a common area

Restaurants on site

  • Canalettos

Things to do

  • 24-hour fitness centre
  • Indoor pool
  • A hot tub

Family friendly

  • Indoor pool
  • Laundry facilities
  • Microwave
  • Fridge
  • Separate living room

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business centre
  • Conference space (1894 square feet)
  • Meeting rooms

Outdoors

  • Garden
  • Pool sunloungers

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Phone accessibility kit
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-accessible (may have limits)

More

  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Heating (climate-controlled)
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • TV channels
  • Films for purchase
  • Premium channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 1 AM
Early check-in subject to availability
Early check-in fee: USD 50
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in fee: USD 50 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Embassy Suites Hotel Lubbock
Embassy Suites Lubbock
Lubbock Embassy Suites
Embassy Suites Lubbock Hotel Lubbock
Embassy Suites Lubbock Hotel
Embassy Suites Lubbock Hotel
Embassy Suites Lubbock Lubbock
Embassy Suites Lubbock Hotel Lubbock

Embassy Suites Lubbock Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 498 out of 1008 reviews" "
Rating 8 - Good. 215 out of 1008 reviews" "
Rating 6 - Okay. 135 out of 1008 reviews" "
Rating 4 - Poor. 83 out of 1008 reviews" "
Rating 2 - Terrible. 77 out of 1008 reviews" "

8.2/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

7.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Randy

Stayed 1 night in Aug 2024

8/10 Good

Alison

Stayed 1 night in Sep 2024

8/10 Good

Matthew

Liked: Cleanliness, staff & service, amenities
The staff was awesome and the breakfast was delightful. But, the room was dated and the sofa seemed worn. Overall, the price, location and service were good.
Stayed 1 night in Sep 2024

10/10 Excellent

Jeremy

Stayed 1 night in Sep 2024

8/10 Good

Robert Paul

Stayed 3 nights in Aug 2024

10/10 Excellent

Javier

Stayed 1 night in Aug 2024

8/10 Good

Wade

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was good
Stayed 1 night in Sep 2024

10/10 Excellent

james

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great and comfortable place to unwind, unstress and enjoy life.
Stayed 1 night in Sep 2024

10/10 Excellent

Nancy

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When I enter this Hotel it’s nice to see the way they greet you and then take care of you. I was tired from traveling and they made it easy and comfortable for me and my sister. Thank you Michael at the front desk!
Stayed 4 nights in Sep 2024

10/10 Excellent

Jacob

Liked: Cleanliness, staff & service, property conditions & facilities
👍
Stayed 3 nights in Sep 2024

10/10 Excellent

Noah

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

8/10 Good

Melanie

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The overnight desk receptionist was rude and uncaring about a safety concern we presented to him. Also, the staff (parents too obviously) allowed children to run around and play all over the hotel, going up/down the elevators, playing chase, screaming all during breakfast and reception hours. The staff working the breakfast were extremely friendly and helpful, they had excellent customer service…
Stayed 2 nights in Aug 2024

10/10 Excellent

Andrew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was excellent
Stayed 1 night in Sep 2024

6/10 Okay

Joey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was the weekend that everything was hacked so the only complaint I had was showing up at check in time but couldn't check in until about 10pm that night but the staff at least kept me informed and did offer us to stay at a different hilton so i appreciate that. Honestly glad they were able to check us in because we almost drove 4 hrs just to go home that weekend
Stayed 2 nights in Jul 2024

10/10 Excellent

ELIZABETH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

8/10 Good

Rex

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

6/10 Okay

Caralyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Kimberley

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay was room 119. Sounded like someone was moving furniture above us all night. First housekeeping knock was at 8:30, then 9:30, then 10:00. Pretty annoying.
Stayed 1 night in Aug 2024

10/10 Excellent

Sarah

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel with spacious suites
I was driving in and called and asked for an early check in since I had to be across town at 4:45pm and wanted to have time to change. Around 2pm, I received a call that my room was ready, which was great timing for me. My room was very clean and comfortable. I had more space than I needed and enjoyed how quiet the hotel was. Even though the hotel is right off the highway, I never heard any road noise. In fact the only noise that bothered me was when my upstairs neighbors came in late and were stomping around, but that’s not the hotel’s fault. I love the layout of the hotel with the indoor courtyard areas. It really is pretty. I didn’t get a chance to attend the manager’s reception, since I had another engagement. Breakfast wasn’t quite exactly what the pictures show from the hotel page, but it was still delicious. I saw waffles, oatmeal, honeydew melon, cereal, bagels, muffins, biscuits, eggs, potatoes, yogurt, and more. My favorite though was the build your own omelet. Just tell them which ingredients you want, and they cook that to order. I’m on a strict diet, and I was able to eat. There was coffee (both hot and iced) available as well. I do wish they had prepared meat like bacon or sausage on the buffet, but there was some in my omelet. I’d be happy to return for future visits should I return to Lubbock.
Stayed 1 night in Aug 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

John

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Aug 2024

6/10 Okay

Maggie

Travelled with family
Disliked: Property conditions & facilities
Property needs to be updated
Stayed 2 nights in Aug 2024

10/10 Excellent

Eddie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Medical
It was too short.
Stayed 1 night in Aug 2024

6/10 Okay

Raymond

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
While the appearance on the website and in person was impressive, sadly there were issues as follows - swimming pool was emptied for apparent repair or maintenance, ice machines were out of order and it turned to scavenger hunt to find a working one. Strangely the cleaning crew showed up 30 minutes prior to check out asking my wife if we were checking out soon? They then lingered around until she gathered our things to leave. Strange. Luckily it was a one night stay.
Stayed 1 night in Aug 2024

6/10 Okay

Field

Travelled with partner
Liked: Cleanliness, staff & service, amenities
This property needs to be updated. The lights in the room flickered. The lamp at the table didn't work and it was difficult for me to work.
Stayed 3 nights in Aug 2024