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Tru by Hilton Lubbock Southwest

2.5 star property

Photo gallery for Tru by Hilton Lubbock Southwest

Reception
Terrace/patio
Outdoor pool
In-room safe, desk, blackout curtains, iron/ironing board
Lobby

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Pet-friendly
  • Gym
  • Housekeeping
  • Breakfast included

Explore the area

Map
6407 62nd Street, Lubbock, TX, 79424
  • Water Rampage
    ‪15 min walk‬
  • West End Center
    ‪4 min drive‬
  • South Plains Mall
    ‪5 min drive‬
  • Lubbock, TX (LBB-Preston Smith Intl.)
    ‪17 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Room, 2 Queen Beds, Accessible (Hearing)

Room, 2 Queen Beds, Accessible (Hearing)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

In-room safe, desk, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Accessible, Bathtub

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 King Bed, Accessible (Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds

Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Hearing)

In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 King Bed, Accessible (Hearing)

  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Country Inn & Suites by Radisson, Lubbock Southwest, TX

  • Pool
  • Breakfast included
  • Spa
  • Parking included
4.0 out of 5, Very good, (1216)
The price is NZ$135
for 1 room
includes taxes & fees
2 Mar - 3 Mar
Country Inn & Suites by Radisson, Lubbock Southwest, TX

About the area

Lubbock

When you stay at Tru by Hilton Lubbock Southwest in Lubbock, you'll be in the business district, within a 15-minute drive of Texas Tech University and Buddy Holly Center. .This hotel is 0.8 mi (1.2 km) from Water Rampage and 1.4 mi (2.3 km) from Ballet Lubbock.

What's nearby

  • Water Rampage - 15 min walk
  • South Plains Mall - 5 min drive
  • Covenant Lakeside Hospital - 5 min drive
  • Lubbock Christian University - 7 min drive
  • Texas Tech University - 7 min drive

Getting around

  • Preston Smith Intl. Airport (LBB) - 17 min drive

Restaurants

  • ‪McDonald's - ‬3 min drive
  • ‪Rosa's Café & Tortilla Factory - ‬13 min walk
  • ‪Chick-fil-A - ‬3 min drive
  • ‪Whataburger - ‬3 min drive
  • ‪Twin Peaks - ‬3 min drive

About this property

Tru by Hilton Lubbock Southwest

Hotel in Lubbock with free breakfast and a fitness center
Tru by Hilton Lubbock Southwest offers 98 accommodations with MP3 docking stations and safes. 55-inch LCD televisions come with cable channels.

Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Make yourself at home in one of the 98 guestrooms featuring refrigerators and LCD televisions. Cable programming and MP3 docking stations are provided for your entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
Don't miss out on recreational opportunities including an outdoor pool and a fitness center.
Grab a bite from the grocery/convenience store serving guests of Tru by Hilton Lubbock Southwest. A complimentary on-the-go breakfast is served daily.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.
Guests are offered a complimentary on-the-go breakfast each morning.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible van parking available

Food and drink

  • Free on-the-go breakfast available daily
  • Coffee/tea in a common area

Things to do

  • Billiards/pool table
  • Fitness centre
  • Outdoor pool

Family friendly

  • Free cots/infant beds
  • Corner/local shop
  • Laundry facilities
  • Outdoor pool
  • Fridge

Conveniences

  • Lift
  • Front-desk safe
  • Corner/local shop

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Business services

  • Business centre

Outdoors

  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Ceiling hoist
  • Lift
  • Lift door width (centimetres): 91
  • Step-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 76
  • Wheelchair-accessible van parking
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Heating (climate-controlled)

Bathroom

  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • 55-inch LCD TV
  • TV channels
  • MP3 dock

Food and drink

  • Fridge

More

  • Desk
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Tru Hilton Lubbock Southwest Hotel
Tru Hilton Hotel
Tru Hilton Lubbock Southwest
Tru Hilton
Tru by Hilton Lubbock Southwest Hotel
Tru by Hilton Lubbock Southwest Lubbock
Tru by Hilton Lubbock Southwest Hotel Lubbock

Tru by Hilton Lubbock Southwest Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 413 out of 776 reviews
Rating 8 - Good. 185 out of 776 reviews
Rating 6 - Okay. 95 out of 776 reviews
Rating 4 - Poor. 48 out of 776 reviews
Rating 2 - Terrible. 35 out of 776 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Klinika

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The people were nice and friendly. Although I had a late check in, the person at the front desk catered me to my needs.
Stayed 1 night in Nov 2024

8/10 Good

Katie

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect for a one night stay
Stayed 1 night in Nov 2024

8/10 Good

Kamia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cleanliness and Hospitality for the Win!!!
We had a good stay in this hotel. It was very clean, which is typically the most important issue for me. The breakfast was amazing (except one of the pancake machines was not working so the pancake line was very long). The staff were very kind and made us feel very welcome. My only complaint is the floor/ceiling is too thin. I could hear people walking and maybe even running most of the night. Very frustrating. However, I would probably stay here again because the customer service was very good!
Stayed 2 nights in Nov 2024

6/10 Okay

Amy

Travelled with partner
Parking is not ample for the number of rooms/hotels in the area. Our room was very noisy both nights.
Stayed 2 nights in Nov 2024

10/10 Excellent

John

Stayed 2 nights in Oct 2024

6/10 Okay

James

Business traveller
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Got a nice bruise and cut on my shin because someone took off the end cap of the bed and i ran into a part of the bed in the middle of the night.
Stayed 2 nights in Nov 2024

8/10 Good

lizeth

Travelled with family
Liked: Cleanliness, staff & service, amenities
Hotel could use a little more maintenance in some areas, the breakfast was ok. I’ve been to the same hotel in other areas and they had more variety. Staff was very friendly, hotel was clean.
Stayed 1 night in Oct 2024

2/10 Terrible

William

Travelled with family
Disliked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Armando

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

FRED

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Beverly

Stayed 2 nights in Sep 2024

10/10 Excellent

Delia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great. Breakfast was awesome.
Stayed 1 night in Oct 2024

6/10 Okay

Imelda

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service
Brittney set up breakfast for everyone and she was so very nice and friendly. Not sure how she managed to keep things nice and clean with just her doing everything but she did and that made things better considering the supervisor there is not very helpful.
Stayed 1 night in Oct 2024

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

4/10 Poor

Christopher

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
Asked for room cleaning necer was cleaned. 2 towels was all we got for 3 days. Coffee empty at in am.
Stayed 2 nights in Sep 2024

8/10 Good

Melissa

Stayed 2 nights in Sep 2024

10/10 Excellent

Zunaira

Stayed 1 night in Sep 2024

6/10 Okay

Adina

Business traveller
Liked: Staff & service
My experience at this property was pretty average. If I had known there were other hotels in the area, I might have chosen differently. On a positive note, the front desk clerk was very accommodating, which I appreciated. My sister and I switched rooms a few times until we found one that met our needs. However, when I finally settled in, I noticed a long black hair on one of my towels, which was surprising given the housekeeping standard I expected. Overall, while it wasn't terrible, it just didn't leave a lasting impression on me.
Stayed 2 nights in Sep 2024

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Brady

Stayed 1 night in Sep 2024

10/10 Excellent

Branna

Liked: Staff & service, property conditions & facilities
One night stay but a great one! Clean and helpful/friendly staff. I would stay here again.
Stayed 1 night in Sep 2024

10/10 Excellent

Dana, Oberlin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great staff!
Stayed 2 nights in Sep 2024

10/10 Excellent

Joel

Stayed 4 nights in Sep 2024

10/10 Excellent

Deborah, Las Vegas

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Very nice facility
Stayed 1 night in Sep 2024

10/10 Excellent

Melissa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024