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TownePlace Suites by Marriott Metairie New Orleans

2.5 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for TownePlace Suites by Marriott Metairie New Orleans

Restaurant
Exterior
Suite, 2 Bedrooms | Living room
Premium bedding, desk, blackout curtains, iron/ironing board
Point of interest

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Gym
    Gym
  • Pool
    Pool
  • Breakfast included
    Breakfast included
  • Kitchen
    Kitchen
  • Air conditioning
    Air conditioning
  • Pet-friendly
    Pet-friendly

Explore the area

Map
5424 Citrus Blvd, New Orleans, LA, 70123
  • Ochsner Medical Center
    6 min drive
  • Metairie Business District
    7 min drive
  • Clearview Mall
    7 min drive
  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    20 min drive

Room options

View all photos for Suite, 1 Bedroom, Non Smoking

Suite, 1 Bedroom, Non Smoking | Living area

Suite, 1 Bedroom, Non Smoking

  • 51 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Studio, 1 Queen Bed with Sofa bed, Non Smoking (Mobility Accessible Room, Tub)

Premium bedding, desk, blackout curtains, iron/ironing board

Studio, 1 Queen Bed with Sofa bed, Non Smoking (Mobility Accessible Room, Tub)

  • 54 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Studio, 1 Queen Bed with Sofa bed, Non Smoking (Hearing Accessible Room)

Premium bedding, desk, blackout curtains, iron/ironing board

Studio, 1 Queen Bed with Sofa bed, Non Smoking (Hearing Accessible Room)

  • 54 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Studio, 1 Queen Bed with Sofa bed, Non Smoking (Mobility Accessible, Roll-in Shower)

Premium bedding, desk, blackout curtains, iron/ironing board

Studio, 1 Queen Bed with Sofa bed, Non Smoking (Mobility Accessible, Roll-in Shower)

  • 57 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Studio, 1 Queen Bed with Sofa bed, Non Smoking (Mobility/hearing Accessible)

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Bedrooms

Suite, 2 Bedrooms | Living room

Suite, 2 Bedrooms

  • 74 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Studio, 1 Queen Bed with Sofa bed, Non Smoking

Premium bedding, desk, blackout curtains, iron/ironing board

Studio, 1 Queen Bed with Sofa bed, Non Smoking

  • 46 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Studio, 1 Queen Bed with Sofa bed, Non Smoking, Bathtub (Mobility / Hearing Accessible Room)

Premium bedding, desk, blackout curtains, iron/ironing board

Studio, 1 Queen Bed with Sofa bed, Non Smoking, Bathtub (Mobility / Hearing Accessible Room)

  • 54 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

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Exterior

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Parking included
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for 1 night
includes taxes & fees
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About the area

New Orleans

Located in New Orleans (Elmwood), TownePlace Suites by Marriott Metairie New Orleans is within a 15-minute drive of Tulane University and Caesars Superdome. .This hotel is 7.7 mi (12.5 km) from Smoothie King Center and 8 mi (12.9 km) from Canal Street.

What's nearby

  • Tulane University - 11 min drive - 10.3 km
  • Caesars Superdome - 11 min drive - 12.4 km
  • Smoothie King Center - 12 min drive - 12.5 km
  • Canal Street - 12 min drive - 13.0 km
  • Bourbon Street - 13 min drive - 13.8 km

Getting around

  • South Carrollton at Oak Stop - 8 min drive
  • New Orleans Union Passenger Terminal - 19 min drive
  • Louis Armstrong New Orleans Intl. Airport (MSY) - 20 min drive

Restaurants

  • ‪Chick-fil-A - ‬16 min walk
  • ‪Raising Cane's Chicken Fingers - ‬19 min walk
  • ‪Chipotle Mexican Grill - ‬16 min walk
  • ‪Starbucks - ‬9 min walk
  • ‪Taco Bell - ‬16 min walk

About this property

TownePlace Suites by Marriott Metairie New Orleans

Suburban New Orleans hotel in Elmwood with free breakfast
TownePlace Suites by Marriott Metairie New Orleans offers 124 accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. Plasma televisions come with premium cable channels. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered on request and change of bedsheets can be requested.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.
Make yourself at home in one of the 124 guestrooms, featuring kitchens with full-sized refrigerators/freezers and ovens. Wired and wireless internet access is complimentary, and plasma televisions with cable programming provide entertainment. Conveniences include desks and microwaves, and housekeeping is provided on request.
Enjoy recreational amenities such as a 24-hour fitness center and a seasonal outdoor pool. This hotel also features complimentary wireless internet access, shopping on site, and a picnic area.
A complimentary continental breakfast is served on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 9:30 AM.
Featured amenities include complimentary wired internet access, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.
A complimentary continental breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:00 AM and 9:30 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available 6:00 AM–9:00 AM on weekdays and 7:00 AM–9:30 AM on weekends
  • Coffee/tea in a common area

Things to do

  • 24-hour fitness centre
  • Seasonal outdoor pool
  • Shopping

Family friendly

  • Dining table
  • Full-sized fridge
  • Kitchen
  • Laundry facilities
  • Microwave
  • Seasonal outdoor pool
  • Separate living room

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Dry-cleaning service
  • Housekeeping (on request)
  • Laundry facilities
  • Luggage storage

Outdoors

  • BBQ grill(s)
  • Picnic area

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Lift
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height plug sockets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual alarms in hallways
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • At least 80% of lighting from LEDs
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Rooftop garden
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Premium bedding

Bathroom

  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • TV channels
  • Plasma TV
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Dining table
  • Dishwasher
  • Freezer
  • Kitchen
  • Microwave
  • Oven
  • Paper towels
  • Fridge
  • Stovetop

More

  • Desk
  • Desk chair
  • Energy-saving switches
  • Free local calls
  • Iron/ironing board
  • LED light bulbs
  • Mobile key entry
  • Recycling
  • Water-efficient showers only
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 50 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Pet fee: USD 100.00 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from May 30 to October 13
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Marriott TownePlace Suites New Orleans
TownePlace Suites Marriott Metairie New Orleans
TownePlace Suites Marriott Metairie New Orleans Harahan
TownePlace Suites Marriott Metairie New Orleans Hotel
TownePlace Suites Marriott Metairie New Orleans Hotel Harahan
TownePlace Suites Metairie
TownePlace Suites New Orleans Metairie
TownePlace Suites by Marriott Metairie New Orleans Hotel
TownePlace Suites by Marriott Metairie New Orleans New Orleans

TownePlace Suites by Marriott Metairie New Orleans Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 443 out of 863 reviews" "
Rating 8 - Good. 261 out of 863 reviews" "
Rating 6 - Okay. 88 out of 863 reviews" "
Rating 4 - Poor. 39 out of 863 reviews" "
Rating 2 - Terrible. 32 out of 863 reviews" "

8.6/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jerry

Stayed 1 night in Aug 2024

2/10 Terrible

John

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well maintained
Stayed 2 nights in Aug 2024

8/10 Good

Tamika

Liked: Cleanliness, staff & service, property conditions & facilities
NA
Stayed 1 night in Aug 2024

10/10 Excellent

Jerry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Jerry

Stayed 1 night in Aug 2024

6/10 Okay

Melissa

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Our hotel room was definitely not at all what I thought it would be. It was ranked 8 out of 10 but I would have put it as 4 out of 10. It had the Marriott name so even though I never heard of Townsuite brand, I trusted the Marriott brand but this definitely didn’t have that level of standards. When we first checked in, the corridor had an heavy smoke smell. When we proceeded down the main hallway, it smelled like a dirty bathroom. Our room had a mildew smell. The sleeper couch wasn’t what it was described to be. It was on the floor and not supported nor did it have a mattress. It was hard. The kitchen area didn’t have working air which I know can happen from time to time. It wasn’t fixed in our 5 day stay though. I would stay in this area but I would not stay at this hotel again.
Stayed 5 nights in Aug 2024

10/10 Excellent

Shenitha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Michael

Stayed 1 night in Aug 2024

8/10 Good

Gary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not bad
I came in town for a family reunion. Nice little hotel in a safe location next to everything including a movie theater, restaurants and coffee shops.
Stayed 1 night in Aug 2024

8/10 Good

Donna

Stayed 1 night in Jul 2024

10/10 Excellent

Murphy

Stayed 1 night in Jul 2024

10/10 Excellent

Jerry

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Delane

Stayed 1 night in Jul 2024

8/10 Good

Marquis

Business traveller
Liked: Cleanliness, staff & service, room comfort
Expected Better
As a Marriott property the level maintenance of the property is usually superb. Initially I noticed several lights in the parking lot were not operable with overgrown trees blocked driving path to main entrance. The room furniture is overall excellent but the cabinets, shower, stove and tub require upgrading or dating. The television didn’t work properly nor did the bedside plugs.
Stayed 1 night in Jul 2024

8/10 Good

Gilberto

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Treston

Liked: Cleanliness, staff & service, property conditions & facilities
Kylie and nia were great front desk workers!! The lights went out that Friday for a couple hours they were patient and professional!! I’m from Little Rock and my experience there with them were great manager not so understanding
Stayed 2 nights in Jul 2024

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Gayle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rooms were spacious, clean & comfortable
The staff, especially buffet lady, was excellent. The buffet had a lot to choose from and was well stocked. The rooms were spacious, clean & comfortable. The kitchen faucet needs to be replaced and the entry door needs to be rehung for quieter opening and closing.
Stayed 7 nights in Jun 2024

10/10 Excellent

NICHOLE

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

6/10 Okay

Glenn

Stayed 1 night in Jul 2024

6/10 Okay

Jalisa

Stayed 2 nights in Jul 2024

6/10 Okay

Danielle

Liked: Staff & service
Stayed 1 night in Jul 2024

10/10 Excellent

Joie

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sufficient
I was staying at the TownePlace Suites while I got ready for my wedding day. Everything with check in was great. The suite was more than enough space for us all to stay comfortable and get ready together. The only thing I wished that was different were if the refrigerator was a bit colder. Also, the room next to ours had the door slightly propped open the whole stay, which was a bit odd. The hotel is definitely good for what’s needed but I think a nice paint job inside the suites would give it a nice change of scenery.
Stayed 2 nights in Jun 2024

10/10 Excellent

Brandi

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great and the staff on every shift were super helpful. The ONLY slight drawback was that our shower leaked constantly and had to be finagled with to turn on but it wasn't anything major. I would absolutely take the clean rooms, polite staff, and great price over a slighlty leaky shower every time. It went above and beyond our expectations and was exactly what we were looking for. It really helped make our trip into a great little weekend getaway.
Stayed 2 nights in Jun 2024