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Novotel Luxembourg Centre

4.0 star property

Photo gallery for Novotel Luxembourg Centre

Exterior
Executive Room, 1 Queen Bed with Sofa bed
Point of interest
Terrace/patio
Meeting facility

Reviews

8.8 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Gym
  • Bar
  • Room service
  • Pet-friendly

Explore the area

Map
35 Rue Du Laboratoire, Luxembourg City, 2015
  • Notre-Dame Cathedral
    ‪12 min walk‬
  • Grand Ducal Palace
    ‪14 min walk‬
  • Luxembourg City Hall
    ‪14 min walk‬
  • Luxembourg (LUX-Findel)
    ‪16 min drive‬

Room options

View all photos for Superior Room

Superior Room

Superior Room

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Classic Room, 1 Queen Bed with Sofa bed

Classic Room, 1 Queen Bed with Sofa bed

Classic Room, 1 Queen Bed with Sofa bed

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Executive Room, 1 Queen Bed with Sofa bed

Executive Room, 1 Queen Bed with Sofa bed

Executive Room, 1 Queen Bed with Sofa bed

  • 27 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

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About the area

Luxembourg City

Centrally located in Luxembourg City, Novotel Luxembourg Centre is within a 15-minute walk of Notre-Dame Cathedral and Luxembourg City Hall. .This family-friendly hotel is 0.7 mi (1.1 km) from Grand Ducal Palace and 0.9 mi (1.4 km) from Place Guillaume II.

What's nearby

  • Notre-Dame Cathedral - 12 min walk - 1.1 km
  • Grand Ducal Palace - 14 min walk - 1.2 km
  • Luxembourg City Hall - 14 min walk - 1.2 km
  • Place Guillaume II - 15 min walk - 1.3 km
  • Place d'Armes - 17 min walk - 1.5 km

Getting around

  • Paräisser Plaz/Place de Paris Tram Stop - 8 min walk
  • Luxembourg Station - 9 min walk
  • Findel International Airport (LUX) - 16 min drive

Restaurants

  • ‪O'Luso - ‬4 min walk
  • ‪L'Observatoire - ‬2 min walk
  • ‪Subway - ‬5 min walk
  • ‪Russian Cafe - ‬4 min walk
  • ‪Nirvana Café - ‬4 min walk

About this property

Novotel Luxembourg Centre

Family-friendly hotel with a 24-hour fitness center and a 24-hour front desk
Novotel Luxembourg Centre offers 150 accommodations with minibars and safes. Accommodations are furnished with queen sofa beds. Beds feature premium bedding. A pillow menu is available. LCD televisions come with satellite channels. Bathrooms include showers with rainfall showerheads, and hair dryers.

This Luxembourg City hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 150 guestrooms featuring minibars and LCD televisions. Your bed comes with premium bedding, and all rooms are furnished with queen sofa beds. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and hair dryers.
Enjoy recreation amenities such as a 24-hour fitness center or take in the view from a terrace. This hotel also features complimentary wireless internet access, an arcade/game room, and gift shops/newsstands.
Grab a bite to eat at Origine, a restaurant which features a bar/lounge, or stay in and take advantage of the 24-hour room service. Buffet breakfasts are served on weekdays from 6:00 AM to 10:00 AM and on weekends from 6:30 AM to 11:00 AM for a fee.
Featured amenities include complimentary wired internet access, a computer station, and express check-in. Planning an event in Luxembourg City? This hotel has 1292 square feet (120 square meters) of space consisting of conference space and 4 meeting rooms.
Buffet breakfasts are available for a surcharge on weekdays between 6:00 AM and 10:00 AM and on weekends between 6:30 AM and 11:00 AM.
Origine - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
24-hour room service is available.

Languages

English, French, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Offsite parking available (EUR 39 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 6:30 AM to 11:00 AM on weekends; EUR 26 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Origine

Things to do

  • 24-hour gym
  • Arcade/game room
  • Playground

Family friendly

  • Arcade/game room
  • Children's games
  • Children's toys
  • In-room sofa bed
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 1,292 square feet of conference space
  • 4 meeting rooms
  • Computer station

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 accessible parking spaces
  • Hand-held showerhead
  • Handrails in stairways (97 centimetre high)
  • Height-adjustable showerhead
  • Lever door handles
  • Lift (92 centimetre wide door)
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (88 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Premium bedding
  • Queen sofa bed

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 1:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 25 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
2 children, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 26 per person
  • Nearby parking fee: EUR 39 per day (66 ft away)
  • Pet fee: EUR 25 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Only registered guests are allowed in the guestrooms
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Luxembourg. This property is rated 4 stars.

Property is also known as

Novotel Hotel Luxembourg Centre
Novotel Luxembourg Centre
Luxembourg City Novotel
Novotel Luxembourg Centre Hotel Luxembourg City
Novotel Luxembourg Centre Luxembourg City
Novotel Luxembourg City Centre
Novotel Luxembourg Centre Hotel
Novotel Luxembourg Centre Hotel
Novotel Luxembourg Centre Luxembourg City
Novotel Luxembourg Centre Hotel Luxembourg City

Novotel Luxembourg Centre Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 514 out of 1001 reviews
Rating 8 - Good. 374 out of 1001 reviews
Rating 6 - Okay. 66 out of 1001 reviews
Rating 4 - Poor. 27 out of 1001 reviews
Rating 2 - Terrible. 20 out of 1001 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Roselyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Tommy

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
One of the most friendly and helpful staff I’ve seen in any hotel Young and awake staff
Stayed 2 nights in Jan 2025

10/10 Excellent

Alisha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

2/10 Terrible

Devika

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Not very central to the city. Staff was rude and dismissive of our concerns. Overpriced for how dated the rooms are.
Stayed 2 nights in Dec 2024

10/10 Excellent

Gladys

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a very nice, clean property. Nice area as well.
Stayed 2 nights in Dec 2024

10/10 Excellent

Moses

Stayed 1 night in Dec 2024

4/10 Poor

Sandra

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Dirty Rooms at Novotel Luxembourg

The staff were very nice, however the room was dirty. The luggage rack looked like someone spilled milk shake on it and housekeeping was not able to wipe it. The hot water kettle still had coffee inside. The toilet floor still smelled like pee. The room was non smoking but it smelled like someone had smoked in the room prior to our leaving.
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very convenient since it’s near the train station and bus stop. Had a great time staying at this hotel. The staff is helpful, warm and friendly.
Stayed 4 nights in Dec 2024

10/10 Excellent

lidia

Stayed 1 night in Dec 2024

10/10 Excellent

Sarah

Stayed 2 nights in Dec 2024

10/10 Excellent

Elena, LONDON

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 1 night in Dec 2024

8/10 Good

David

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location for city centre and not too far from the airport.
Stayed 1 night in Dec 2024

10/10 Excellent

Chris

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with lots of things to do within walking distance. Would highly recommend for anyone travelling with a small family.
Stayed 1 night in Dec 2024

2/10 Terrible

Jayne

Travelled with family
Disliked: Cleanliness, staff & service, amenities
Location of the property is great! Bus to the airport just around the corner, but that's the only positive. We found silverfish in our room, the TV didn't work but it's the weekend so we can't help you or do we care. There was zero customer service. Having a separate toilet is great but it's inconvenient and unhygienic to have to go to a different room to wash your hands. Paper cups in the room for hot drinks?! Why? What a waste. These cups aren't really reusable and get thrown away rather than washed. Overall for a well known branded hotel I was very disappointed and would think twice when booking Novotel again.
Stayed 2 nights in Dec 2024

8/10 Good

Cecilia

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Freddys

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Is excellent
Stayed 1 night in Nov 2024

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very central. Friendly staff. Great breakfast. Extremely clean. Definitely recommend.
Stayed 2 nights in Nov 2024

10/10 Excellent

ROBERT

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel, staff and restaurant are great. Not a whole lot of food or shopping close by.
Stayed 1 night in Nov 2024

10/10 Excellent

Virgen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great and welcoming. Great hotel conditions. Some walk but reasonable to the city, parking is limited and expensive. Overall, very good.
Stayed 1 night in Nov 2024

10/10 Excellent

nicola

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay, reasonably priced, good size rooms and close to all visitor attractions. Quiet area that felt safe at night.
Stayed 2 nights in Nov 2024

10/10 Excellent

robert

Stayed 1 night in Nov 2024

10/10 Excellent

Toral

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location. Good amenities all around. Only negative was the pizzas we ordered for room sevice. They were rubbish and overcooked and over priced. Otherwise, cant fault the hotel for a long weekend stay.
Stayed 2 nights in Nov 2024

10/10 Excellent

Brian

Stayed 3 nights in Oct 2024

10/10 Excellent

Andres

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Masato

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, response of reception is quick, breakfast is tasty. Only question is price vs accommodation. Maybe it is too expensive, compared to other Novotel place.
Stayed 1 night in Nov 2024