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Hotel Carlton Lyon - MGallery Hotel Collection

4.0 star property

Photo gallery for Hotel Carlton Lyon - MGallery Hotel Collection

Junior Suite, 1 King Bed (Republic Square view) | View from room
Interior detail
Front of property
Room, 2 Single Beds
Property entrance

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Spa
  • Parking available
  • Room service
  • Pet-friendly
  • Laundry

Explore the area

Map
4 Rue De Jussieu, Lyon, Rhone, 69002
  • Bellecour Square
    ‪6 min walk‬
  • Vieux Lyon's Traboules
    ‪8 min walk‬
  • Hôtel de Ville de Lyon
    ‪10 min walk‬
  • Lyon (LYN-Lyon Bron)
    ‪23 min drive‬

Room options

View all photos for Junior Suite, 1 King Bed, View (Republic Square view)

Junior Suite, 1 King Bed (Republic Square view)

Junior Suite, 1 King Bed, View (Republic Square view)

  • 40 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 Double Bed

Room, 1 Double Bed

Room, 1 Double Bed

  • 28 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Room, 1 Double Bed (Cocoon)

Room, 1 Double Bed (Cocoon) | View from room

Room, 1 Double Bed (Cocoon)

  • 15 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 2 Single Beds

Room, 2 Single Beds

Room, 2 Single Beds

  • 23 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 1 Double Bed

Room, 1 Double Bed | View from room

Room, 1 Double Bed

  • 18 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

Similar properties

Front of property - evening/night

Fourvière Hôtel Lyon

  • Pool
  • Hot tub
  • Spa
  • Pet-friendly
4.6 out of 5, Wonderful, (1001)
The price is NZ$270
for 1 room
includes taxes & fees
9 Mar - 10 Mar
Fourvière Hôtel Lyon

About the area

Lyon

A stay at Hotel Carlton Lyon - MGallery Hotel Collection places you in the heart of Lyon, within a 15-minute walk of Bellecour Square and Place des Terreaux. .This luxury hotel is 9.3 mi (15 km) from Eurexpo Lyon and 10.9 mi (17.5 km) from Groupama Stadium.

What's nearby

  • Bellecour Square - 6 min walk
  • Hôtel de Ville de Lyon - 10 min walk
  • Lyon National Opera - 11 min walk
  • Place des Terreaux - 11 min walk
  • Part Dieu Mall - 18 min walk

Getting around

  • Cordeliers Bourse Station - 4 min walk
  • Lyon Saint Paul Station - 15 min walk
  • Saint-Exupery Airport (LYS) - 31 min drive

Restaurants

  • ‪Five Guys Lyon République - ‬3 min walk
  • ‪Pimprenelle - ‬3 min walk
  • ‪Le Lafayette - ‬2 min walk
  • ‪Chez Carlo - ‬3 min walk
  • ‪Les Cafetiers - ‬2 min walk

About this property

Hotel Carlton Lyon - MGallery Hotel Collection

Art Deco Lyon hotel in Lyon City Centre with a full-service spa
Hotel Carlton Lyon - MGallery Hotel Collection offers 80 accommodations with minibars and safes. Televisions come with satellite channels. Bathrooms include bathrobes, complimentary toiletries, and hair dryers.

This Lyon hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body scrubs, and body treatments. The spa is equipped with a steam room and Turkish bath/hammam. The spa is open daily.
Make yourself at home in one of the 80 guestrooms featuring minibars. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. This Art Deco hotel also features complimentary wireless internet access, concierge services, and babysitting (surcharge).
Take advantage of the hotel's 24-hour room service. Wrap up your day with a drink at the bar/lounge. Local cuisine breakfasts are served on weekdays from 6:30 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM for a fee.
Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk.
Local cuisine breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:30 AM and on weekends between 7:00 AM and 11:00 AM.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
The property is a member of Historic Hotels of the World.

Languages

Arabic, English, French, German, Italian, Portuguese, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Valet parking on site (EUR 37 per night)
  • Electric car charging station on site
  • Height restrictions apply for on-site parking

Food and drink

  • Local cuisine breakfast available for a fee 6:30 AM–10:30 AM on weekdays and 7:00 AM–11:00 AM on weekends: EUR 28 per person
  • 1 bar
  • 24-hour room service

Things to do

  • Bike rentals
  • Full-service spa

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Rollaway/extra beds (surcharge)
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance

Business services

  • A meeting room

Spa

  • Body scrubs
  • Body treatments
  • Facials
  • Massages
  • Spa open daily
  • Steam room
  • Turkish bath/hammam

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Lift
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible (may have limits)

More

  • At least 80% of lighting from LEDs
  • At least 80% of food locally sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • Satellite channels
  • TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Bulk dispenser for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Iron/ironing board (on request)
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Soundproofing
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 15 per pet, per day
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 30.0 per night

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.50 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for local cuisine breakfast: approximately EUR 28 per person
  • Valet parking fee: EUR 37 per night
  • Pet fee: EUR 15 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Carlton Lyon MGallery Collection
Carlton MGallery Collection
Hotel Carlton Lyon MGallery Sofitel
Hôtel Carlton MGallery Collection
Hotel Carlton MGallery Sofitel
Carlton Lyon MGallery Sofitel
Carlton MGallery Sofitel
Hotel Carlton Lyon MGallery By Sofitel
Hotel Carlton Lyon - MGallery Hotel Collection Lyon
Hotel Carlton Lyon - MGallery Hotel Collection Hotel
Hotel Carlton Lyon - MGallery Hotel Collection Hotel Lyon

Hotel Carlton Lyon - MGallery Hotel Collection Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 721 out of 1001 reviews
Rating 8 - Good. 220 out of 1001 reviews
Rating 6 - Okay. 39 out of 1001 reviews
Rating 4 - Poor. 11 out of 1001 reviews
Rating 2 - Terrible. 10 out of 1001 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Mina

Liked: Property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2024

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Robyn

Stayed 2 nights in Oct 2024

10/10 Excellent

Lilia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I will stay in this hotel again.
Stayed 2 nights in Oct 2024

10/10 Excellent

Raul

Liked: Cleanliness, property conditions & facilities, room comfort
Great Location
Great location if visiting Lyon. Great restaurants and shops all withing walking distance. Will definitely stay again
Stayed 3 nights in Oct 2024

10/10 Excellent

Sylvie J

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel to stay in Lyon
Great hotel. Good location, very comfortable, very clean, with great service.
Stayed 1 night in Oct 2024

10/10 Excellent

Dan

Travelled with partner
Great convenient location, central to shopping, tourist sites and financial center. Walkable to all key places.
Stayed 4 nights in Sep 2024

10/10 Excellent

Camellia

Stayed 1 night in Sep 2024

10/10 Excellent

Cheryl

Liked: Cleanliness, amenities
The breakfast room service where you hang order and time on your door was late and I had to call to ask what was going on. So if you’re on a schedule that may not be the best option. The room was a bit stuffy when I arrived but there were plenty of windows to open. The overall staff and quality of the food was great. The area had a number of homeless people on the street and there was lots of graffiti which I didn’t expect. The location is definitely right in the middle of things with a large public walkway just in front of the hotel.
Stayed 1 night in Sep 2024

10/10 Excellent

E Michael

Stayed 2 nights in Sep 2024

10/10 Excellent

Laurence

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful staff who go out of their way to help their guests. Good restaurant recommendations and reservations. The hotel has a good location near city center and old Lyon. The hotel is quiet although there is a lot of activity nearby. We stayed last year and had a great room. This year, while we booked the same class of room, it didn’t seem like the same. Nevertheless, we thoroughly enjoyed our stay.
Stayed 2 nights in Sep 2024

10/10 Excellent

Gao-Chao

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Sep 2024

10/10 Excellent

Keith

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at the hotel, specifically the front desk, was OUTSTANDING. They were so helpful and professional. I would highly recommend this hotel to anyone.
Stayed 2 nights in Sep 2024

4/10 Poor

Pascal

Disliked: Property conditions & facilities
Stayed 3 nights in Jun 2024

6/10 Okay

Tracey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 2 nights in Aug 2024

10/10 Excellent

Laurel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent in all areas!
Stayed 1 night in Aug 2024

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and staff
Stayed 2 nights in Aug 2024

10/10 Excellent

MICHAEL

Stayed 5 nights in Aug 2024

2/10 Terrible

William

Disliked: Staff & service, property conditions & facilities
Souvenirs removed from room and disposed or stolen. Could not regulate thermostat. One elevator for multiple guests. Centrally located.
Stayed 2 nights in Aug 2024

10/10 Excellent

Joe

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Upon arrival an associate took care of everything. There was no parking, so he took our bag up to our room and parked the car, then had the car waiting out front the following morning for an early departure to the airport. He took all the worries out of these details which was helpful as this was the last day of our 15-day European trip. The room was beautiful, and the hotel was located near many wonderful restaurants
Stayed 1 night in Aug 2024

8/10 Good

William, West Vancouver

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Staff was great about choosing restaurants and making reservations. Near the center of the shopping district and short walk to many restaurants and only 10 minute walkto old Lyon.
Stayed 3 nights in Aug 2024

8/10 Good

Mike

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is clean, our room was nice and clean, fresh water every day, the mattress was uncomfortable, large clean bathroom. The breakfast was good, staff very friendly, only one complaint , I love bacon but it was very undercooked.Other than that it was a great stay.
Stayed 3 nights in Aug 2024

10/10 Excellent

Vincent

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Aug 2024