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DoubleTree by Hilton Wellington

4.5 star property

Photo gallery for DoubleTree by Hilton Wellington

Reception
Superior Room, 1 King Bed
View from property
Exterior
Breakfast and dinner served, international cuisine

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Gym
  • Room service
  • 24/7 front desk

Explore the area

Map
Corner of Lambton Quay and Grey Street, 28 Grey Street, Wellington, NZ, 6011
  • Wellington Central Business District
    ‪1 min walk‬
  • Cuba Street Mall
    ‪12 min walk‬
  • Te Papa
    ‪12 min walk‬
  • Wellington (WLG-Wellington Intl.)
    ‪17 min drive‬

Room options

View all photos for Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed

Superior Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Twin Room

Twin Room

Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 1 King Bed

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Apartment, 2 Bedrooms

Deluxe Apartment, 2 Bedrooms

Deluxe Apartment, 2 Bedrooms

  • Sleeps 4
  • 2 King Beds

View all photos for Room, 1 King Bed, Accessible

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Room, 1 King Bed, Accessible

  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

  • Sleeps 3
  • 1 King Bed

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About the area

Wellington

A stay at DoubleTree by Hilton Wellington places you in the heart of Wellington, within a 15-minute walk of Cuba Street Mall and Te Papa. .This luxury hotel is 1.9 mi (3 km) from Interislander Ferry Terminal and 0.1 mi (0.1 km) from Wellington Central Business District.

What's nearby

  • Wellington Central Business District - 1 min walk - 0.0 km
  • Lambton Quay - 1 min walk - 0.0 km
  • Cuba Street Mall - 12 min walk - 1.1 km
  • Te Papa - 12 min walk - 1.1 km
  • Interislander Ferry Terminal - 5 min drive - 3.0 km

Getting around

  • Wellington Station - 9 min walk
  • Wellington Intl. Airport (WLG) - 17 min drive

Restaurants

  • ‪Lazy Juan - ‬3 min walk
  • ‪Thunderbird Cafe - ‬2 min walk
  • ‪D4 on Featherston - ‬3 min walk
  • ‪Collective Coffee Shop - ‬1 min walk
  • ‪Little Grump - ‬3 min walk

About this property

DoubleTree by Hilton Wellington

Luxury hotel with a 24-hour fitness center and a 24-hour front desk
DoubleTree by Hilton Wellington offers 107 accommodations with minibars and laptop-compatible safes. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. LED televisions are featured in guestrooms. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 107 guestrooms featuring minibars and LED televisions. Your pillowtop bed comes with down comforters and Egyptian cotton sheets. Complimentary wireless internet access is available to keep you connected. Private bathrooms have designer toiletries and hair dryers.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and concierge services.
Enjoy international cuisine at Spring, a restaurant which features a bar/lounge, or stay in and take advantage of the 24-hour room service. Buffet breakfasts are served on weekends from 7:00 AM to 10:30 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge between 7:00 AM and 10:30 AM on weekends.
Spring - This restaurant specializes in international cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
24-hour room service is available.

Languages

Chinese (Mandarin), Danish, English, Finnish, French, Hindi, Italian, Malay, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Covered parking on site (NZD 40 per night)

Food and drink

  • Weekend buffet breakfast available 7:00 AM to 10:30 AM for a fee: NZD 20 to 39 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Free daily manager's reception

Restaurants on site

  • Spring

Things to do

  • 24-hour gym

Family friendly

  • Grocery/convenience store
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 49-inch LED TV

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free weekday newspapers
  • Heating (climate-controlled)
  • Laptop-compatible safe
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: NZD 35

Special check-in instructions

The property charges 3 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 11 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for NZD 65 per night

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: NZD 200 per accommodation, per stay
  • Breakage deposit: NZD 200 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately NZD 20 to 39 per person
  • Covered self parking fee: NZD 40 per night
  • Late check-out fee: NZD 35 (subject to availability)
  • Rollaway bed fee: NZD 65 per night
  • Credit card charges are subject to a surcharge of 3 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

DoubleTree Hilton Wellington Hotel
DoubleTree Hilton Wellington
DoubleTree by Hilton Wellington Hotel
DoubleTree by Hilton Wellington Wellington
DoubleTree by Hilton Wellington Hotel Wellington

DoubleTree by Hilton Wellington Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 636 out of 1001 reviews
Rating 8 - Good. 259 out of 1001 reviews
Rating 6 - Okay. 63 out of 1001 reviews
Rating 4 - Poor. 28 out of 1001 reviews
Rating 2 - Terrible. 15 out of 1001 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Akilan

Liked: Cleanliness, staff & service, property conditions & facilities
Good food
Stayed 1 night in Dec 2024

8/10 Good

Jingrong

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Grant

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very comfortable and quiet with exemplary cleanliness
Stayed 1 night in Dec 2024

10/10 Excellent

Yuliya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Jonathan, Palmerston North

Stayed 1 night in Nov 2024

10/10 Excellent

JOHN

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Highly recommend excellent restaurant Top class at reasonable price!!
Stayed 2 nights in Dec 2024

8/10 Good

Sue

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable room, even though central city location it was quiet.
Stayed 1 night in Dec 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely place to stay and so close to everything
Stayed 2 nights in Dec 2024

10/10 Excellent

Nicole

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location. Beautifully decorated room that was clean and fresh. Even came with a complementary chocolate bar and water!!!
Stayed 1 night in Dec 2024

4/10 Poor

erik

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Liars about parking
Nice hotel but when we arrived pulling up to the hotel was difficult since it's on a small dead end street. We were told to park in the parking garage next to the hotel with spots label with their hotel signs. There was none available so we had to park in a paid public spot which the hotel told us to do (even though there was free parking on the street which we didn't find out until the next day). We paid $20 for 12 hours and woke up to a ticket the next day because we missed the time by 6 mins. Told the hotel about the situation even though their website said parking available which is why we booked it. Come to learn that it's a first come first serve for the VERY limited hotel spots. Or pay $40 weekend or $80 on weekdays for the day even if you're not parked during the day. Hotel told us to appeal which would take days and would unlikely be approved. Any other hotel I've been to of this standard would've offered to reimburse us since their website did promise us parking. First time reviewing a hotel since this hotel was very unhelpful. Pretty much told us it's our own problem for not getting one of their 15 spots first. There are other/better hotels in this beautiful city. Go to them.
Stayed 2 nights in Dec 2024

8/10 Good

Emma

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Janey

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best DT Inn I have seen.
The room was spacious and the front desk worker was fabulous.
Stayed 2 nights in Dec 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities
Will not return !
Noisy, we can hear clearly people talking n slamming doors outside our room the whole night through ! Cold faced check out staff impolitely insisted on $35 extra for overnight parking. He didn’t believe the check in staff never told us so ! We don’t mind paying but pls be more respectful !
Stayed 1 night in Dec 2024

8/10 Good

Wendi

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Table in the room was dirty it had drink marks it had not been cleaned
Stayed 1 night in Dec 2024

8/10 Good

Ihsan

Liked: Staff & service, room comfort
It was nice central Stay bed is very comfortable front staff excellent only negative thing I can comment is very minor hotel is little rundown. However we had great stay excellent location.
Stayed 2 nights in Nov 2024

8/10 Good

Jeanette

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
The room was very nice and a good size. Only weird thing was having to wait for someone to open the door to the lobby from both the street and the hall leading to the garage. Also the location on a dead end street and having to park around the corner was a little awkward, especially since we were driving and arrived later in the evening.
Stayed 1 night in Nov 2024

10/10 Excellent

Natalie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Really lovely stay right in the heart of the city with the quickest checkin and checkout ever
Stayed 1 night in Dec 2024

10/10 Excellent

Gavin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Nice and central in the cbd
Stayed 1 night in Dec 2024

10/10 Excellent

Gavin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
All round great stay. Very central to the CBD
Stayed 1 night in Nov 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Thoroughly enjoyed my stay
Stayed 3 nights in Nov 2024

8/10 Good

Cameron

Liked: Cleanliness
Disliked: Amenities
It’s not so much the hotel, it’s the area itself. Good location for Wellington, but there’s just limited good restaurants and attractions.
Stayed 3 nights in Nov 2024

10/10 Excellent

Connie

Liked: Cleanliness, staff & service, property conditions & facilities
The room was huge and so comfortable. The area had great restaurant options as well.
Stayed 1 night in Nov 2024

10/10 Excellent

Melanie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, comfortable, quiet, lovely building. Dining options are a walk or drive away (depending on your mobility). Was a great break for us!
Stayed 1 night in Nov 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

8/10 Good

Nicky

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024