Fantastic service at the hotel, my first time out of Scotland and I spent it in the Fletcher hotel. Greeted by two lovely people who both spoke English, filled in the details and gave them the car registration for parking. Got my keycard and was in my room within 10 minutes, very kind and understanding staff. Room was clean and big enough, I got the deluxe room, didn't know the bed was split though, Which was interesting as this was a couple's trip. Lovely rainfall shower changed my experience in showers, the bed was super comfy, not a problem at all sleeping. Room service are on the ball and WILL want to clean your room hahah. But just leave the hanger up and they leave a little bag of goodies. Overall amazing time, really made my first trip one to remember.