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Quality Inn Old Saybrook - Westbrook

2.5 star property
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Quality Inn Old Saybrook - Westbrook

Exterior
Indoor pool, open 9:00 AM to 9:00 PM, pool loungers
Exterior
Standard Room, 1 King Bed with Sofa bed, Non Smoking
Free daily buffet breakfast

Reviews

7.6 out of 10

Good

Popular amenities

  • Bar
  • Room service
  • Gym
  • Laundry

Explore the area

Map
100 Essex Rd, Old Saybrook, CT, 06475
  • Essex Saybrook Antique Village Shopping Center
    2 min drive
  • Otter Cove Restaurant & Bar
    2 min walk
  • Old Saybrook Station
    5 min drive
  • New Haven, CT (HVN-Tweed - New Haven Regional)
    36 min drive

Room options

View all photos for Standard Room, 1 King Bed with Sofa bed, Non Smoking

Standard Room, 1 King Bed with Sofa bed, Non Smoking

Standard Room, 1 King Bed with Sofa bed, Non Smoking

  • 19 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Double Beds, Accessible, Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 2 Double Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 2 Double Beds, Non Smoking

  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, Multiple Beds, Non Smoking

Standard Room, Multiple Beds, Non Smoking

Standard Room, Multiple Beds, Non Smoking

  • Sleeps 4
  • 2 King Beds

Similar properties

Exterior

Pier Blue Inn Old Saybrook - Essex

Pet-friendly
Parking included
Free WiFi
Air conditioning
3.8 out of 5, Good, (902)
The price is NZ$202
for 1 night
includes taxes & fees
21 Jan - 22 Jan
Pier Blue Inn Old Saybrook - Essex

About the area

Old Saybrook

A stay at Quality Inn Old Saybrook - Westbrook places you in the heart of Old Saybrook, a 5-minute drive from Essex Steam Train and 5 minutes from Essex Library. .This hotel is 3.8 mi (6 km) from Essex Island Marina and 5.3 mi (8.5 km) from Harvey's Beach.

What's nearby

  • Yale New Haven Health Old Saybrook Medical Center - 4 min drive
  • Katharine Hepburn Cultural Arts Center - 5 min drive
  • Essex Steam Train - 5 min drive
  • Harvey's Beach - 12 min drive
  • Gillette Castle State Park - 21 min drive

Getting around

  • Old Saybrook Station - 5 min drive
  • Bradley Intl. Airport (BDL) - 61 min drive

Restaurants

  • ‪Burger King - ‬5 min drive
  • ‪Starbucks - ‬5 min drive
  • ‪James Farmacy Organic Cafe - ‬6 min drive
  • ‪Pasta Vita - ‬5 min drive
  • ‪Parthenon Diner-Old Saybrook - ‬6 min drive

About this property

Quality Inn Old Saybrook - Westbrook

Hotel with free breakfast, in the vicinity of Essex Steam Train
Quality Inn Old Saybrook - Westbrook offers 120 air-conditioned accommodations with coffee/tea makers and complimentary weekday newspapers. 27-inch flat-screen televisions come with satellite channels. Bathrooms include bathtubs, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 120 air-conditioned rooms featuring microwaves and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with bathtubs feature complimentary toiletries and hair dryers. Conveniences include desks and complimentary weekday newspapers, as well as phones with free local calls.
Be sure to enjoy recreational amenities including an indoor pool and a fitness center. Additional amenities at this hotel include complimentary wireless internet access and a television in a common area.
Enjoy American cuisine at The Comfort Cafe, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). A complimentary buffet breakfast is served daily from 7 AM to 10 AM.
Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and a 24-hour front desk. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 7 AM and 10 AM.
The Comfort Cafe - This restaurant specializes in American cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Motorhome/coach/lorry parking on site

Food and drink

  • Free buffet breakfast available daily 7 AM–10 AM
  • 1 restaurant
  • 1 bar
  • Room service available
  • Coffee/tea in a common area

Restaurants on site

  • The Comfort Cafe

Things to do

  • Fitness centre
  • Indoor pool

Family friendly

  • Free cots/infant beds
  • Corner/local shop
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Mini-fridge

Conveniences

  • ATM/banking services
  • Lift
  • Free newspapers in reception
  • Corner/local shop
  • Water dispenser

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Business services

  • 24-hour business centre
  • Computer station

Outdoors

  • Pool sunloungers
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible (may have limits)

More

  • Designated smoking areas
  • Shared microwave
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds

Bathroom

  • Bath
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • 27-inch flat-screen TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini fridge

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Free newspapers (weekdays)
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2:00 AM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 9:00 AM to 9:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Comfort Inn Hotel Old Saybrook
Comfort Inn Old Saybrook
Quality Inn Old Saybrook
Quality Old Saybrook
Quality Old Saybrook Westbrook
Quality Inn Old Saybrook - Westbrook Hotel
Quality Inn Old Saybrook - Westbrook Old Saybrook
Quality Inn Old Saybrook - Westbrook Hotel Old Saybrook

Quality Inn Old Saybrook - Westbrook Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 299 out of 1003 reviews" "
Rating 8 - Good. 348 out of 1003 reviews" "
Rating 6 - Okay. 207 out of 1003 reviews" "
Rating 4 - Poor. 92 out of 1003 reviews" "
Rating 2 - Terrible. 57 out of 1003 reviews" "

7.6/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Terry, Pembroke

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had read the property reviews before arriving. They weren’t great, so I was a bit worried. All in all, though, we did not find any concerns. Updates would be a bonus for sure. The lobby did have a musty smell, but nowhere else that we went in the building. The breakfast was easy and good. Our room was very clean and comfortable.
Stayed 1 night in Oct 2024

8/10 Good

Pamela L.

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A decent place to stay.
Not ritzy, but fine for our weekend in town, had everything we needed, convenient to the highway. Breakfast was good, room was clean, everyone was friendly & helpful.
Stayed 2 nights in Sep 2024

6/10 Okay

Daniel

Business traveller
Liked: Amenities
I stayed for 3 nights and never received any housekeeping service. I had to make my bed and reuse towels. Additionally, EVERY time I tried to enter my room, my key didn't work. I had to walk down to the front desk 7 or 8 times during my stay to have my key reactivated (a 10 min. process). My key was placed in the console of my truck, so it wasn't demagnetized.
Stayed 3 nights in Sep 2024

8/10 Good

Susan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2024

6/10 Okay

M

Business traveller
Liked: Cleanliness, staff & service
It has seen better days… needs a rehab but it sufficed for my trip which was just!!a place to sleep. Tried watching TV for several hours before bed and I couldn’t even watch the INFERIOR TV and antiquated service of about 10 channels that I didn’t even recognize! The TV was about 34” very small to see from the bed. Carpets were dirty . On a positive note the front desk staff was friendly and helpful.
Stayed 2 nights in Sep 2024

2/10 Terrible

Laurie

Travelled with group
Disliked: Cleanliness, property conditions & facilities
The property is in need of updating and repair. Their are strong musty odors in many rooms.
Stayed 2 nights in Sep 2024

8/10 Good

Jennifer

Stayed 1 night in Sep 2024

8/10 Good

William, Cumberland

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

4/10 Poor

Hector

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Staff was tentative, professional. The building needs update, rug smell, windows dirty. Limited updated work throughout property. So basically a lot of patch work !
Stayed 2 nights in Sep 2024

6/10 Okay

William

Travelled with family and small children
Disliked: Cleanliness
I liked that it was in a nice quiet area and staff were friendly. The room was a little dirty. An empty cigarette box was found by my 2yo behind the dresser when there's signs around about it being a non smoking hotel.
Stayed 1 night in Sep 2024

4/10 Poor

Tammy

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

4/10 Poor

Verified traveller

Business traveller
Liked: Cleanliness
Tv did not work.
Stayed 1 night in Sep 2024

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Ugh. I will never stay here again. It smelled terrible. Our room was damp and dark, very dated. The bathroom was gross—mold and rust on ceiling and floor. The only redeeming quality of this place is that it had very hot water. Otherwise it was a total dump
Stayed 1 night in Sep 2024

4/10 Poor

Verified traveller

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Horrible
Stayed 1 night in Sep 2024

10/10 Excellent

Stephen

Liked: Staff & service, amenities
I stayed a Friday night. The property looks rundown from the outside but is better inside. Rooms have good ventilation and air control, and they are very clean. Breakfast is included and is excellent. Nearby dining options are outstanding
Stayed 1 night in Sep 2024

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

John

Just wish the tv’s were a little better quality. But I’m just complaining. Overall this place is solid.
Stayed 2 nights in Sep 2024

8/10 Good

Sandra

Stayed 2 nights in Sep 2024

4/10 Poor

Linda

Travelled with group
Liked: Staff & service
Smell unpleasant in halls like overuse of disinfectant. Room was nice quiet and large. Dated feeling in decor.
Stayed 2 nights in Sep 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

PAUL, Hopewell Junctio

Liked: Cleanliness, staff & service, property conditions & facilities
Nice clean room for a very good price
Stayed 1 night in Sep 2024

4/10 Poor

Jeffrey

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
When we first walked into our room there was a strong odor of some cleaning chemical like they are trying to mask something. The room was very dated. Lamps by the beds were rusty and the TV was a older model small flat screen with very limited channels. There are no USB ports for chargers This was not a 190 dollar a night room.
Stayed 1 night in Aug 2024

8/10 Good

Alison

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good basic hotel with lovely staff in a convenient location.
Stayed 1 night in Aug 2024

2/10 Terrible

Colin

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Needs to be bulldozed
Stayed 1 night in Sep 2024

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
No water in the shower Curtains ripped Dirty in general
Stayed 1 night in Aug 2024