With a stay at Hôtel Casón del Tormes by HappyCulture, you'll be centrally located in Madrid, steps from Gran Via and 7 minutes by foot from Royal Palace of Madrid. .This hotel is 0.6 mi (1 km) from Plaza Mayor and 0.7 mi (1.1 km) from Puerta del Sol.
What's nearby
Gran Via - 2 min walk
Lope de Vega Theatre - 4 min walk
Royal Palace of Madrid - 7 min walk
Plaza Mayor - 12 min walk
Puerta del Sol - 13 min walk
Getting around
Plaza de Espana Station - 2 min walk
Madrid Principe Pio Station - 12 min walk
Adolfo Suarez Madrid-Barajas Airport (MAD) - 33 min drive
Restaurants
360° Rooftop Bar - 3 min walk
Starbucks - 2 min walk
Vips - 2 min walk
Burger King - 2 min walk
Taberna Rincón de Reyes - 3 min walk
About this property
Hôtel Casón del Tormes by HappyCulture
Hotel with bars, steps from Gran Via
Hôtel Casón del Tormes by HappyCulture offers 63 accommodations with safes and complimentary newspapers. Flat-screen televisions come with premium satellite channels.
Bathrooms include showers, complimentary toiletries, and hair dryers. This Madrid hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Housekeeping is offered daily and irons/ironing boards can be requested.
Make yourself at home in one of the 63 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and an arcade/game room.
Satisfy your appetite at the hotel's coffee shop/cafe, or stay in and take advantage of the room service. Need to unwind? Take a break with a tasty beverage at one of the 2 bars/lounges. Buffet breakfasts are available daily from 7:30 AM to 10:30 AM for a fee.
Featured amenities include complimentary wired internet access, complimentary newspapers in the lobby, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7:30 AM and 10:30 AM.
Available in some public areas: Free WiFi and wired Internet
Parking and public transport
Self parking on site (EUR 25 per night)
Food and drink
Buffet breakfast available for a fee daily 7:30 AM–10:30 AM: EUR 13 for adults and EUR 13 for children
1 coffee shop/cafe
2 bars/lounges
Room service available
Things to do
Arcade/games room
Family friendly
Arcade/games room
Laundry facilities
Fridge
Conveniences
Banquet hall
Lift
Free newspapers in reception
Front-desk safe
Library
Guest services
24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Tour/ticket assistance
Business services
Meeting rooms
Accessibility
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
In-room accessibility
Wheelchair-accessible path of travel
More
Smoke-free property
Room amenities
Bedroom
Air conditioning (climate-controlled)
Bed sheets
Bathroom
Free toiletries
Hairdryer
Private bathroom
Shower
Towels
Entertainment
Flat-screen TV
Premium channels
Satellite channels
Food and drink
Fridge
More
Desk
Free newspapers
Iron/ironing board (on request)
Safe
Policies
Check-in
Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18
Check-out
Check-out before noon
Contactless check-out available
Special check-in instructions
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Payment types
Important information
Optional extras
Fee for buffet breakfast: approximately EUR 13 for adults and EUR 13 for children
Self parking fee: EUR 25 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts major credit cards; cash is not accepted
We should mention
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Property is also known as
Cason Del Tormes Madrid
Casón Tormes
Casón Tormes Madrid
Hotel Casón Tormes
Hotel Casón Tormes Madrid
Hotel Tormes
Hôtel Casón del Tormes by HappyCulture Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Location perfetta: comoda, vicino alla gran via, store per lo shopping e market vicino. Ambiente riservato, cura nei dettagli. Staff preparato e gentilissimo, ci hanno addirittura consegnato la nostra camera con anticipo, cosa non banale! Consigliatissimo
The location is excellent. Staff was friendly, professional, and willing to help and suggest places to visit. Rooms are basic but it is what you can expect for the price. Halls carpets should be changed
Angelica
Stayed 3 nights in Aug 2024
8/10 Good
Anna, Laval
Travelled with family, Travelled with group
15 Aug 2024
Liked: Cleanliness, staff & service
My only complaint would be the Air conditioning, it was tapped at 19 and it would have been OK but it never got to 19 in the room. It got very very warm and was hard to sleep especially with it being 37 outside.
Anna
Stayed 2 nights in Aug 2024
6/10 Okay
Karlos
Travelled with family
5 Aug 2024
Liked: Cleanliness
I may choose a different hotel next time.
This hotel was set back about 20 years I bet. The hotel had physical metal keys for the doors, which was a surprise. I had to carry around this giant plastic block that was attached to the key throughout the day. The elevators had the normal operating door and the exterior door, and the bathroom was set back a ways. The hair dryer was attached to the wall, easily 20 years old. It had duct tape on it to help the wires from fraying out. For our entire trip, we were most disappointed in this one.
Room was quite big, especially compared to comparable lodging we stayed in during our trip to Spain. Air conditioning worked great, always cold water, sparkling water and coffee available in lobby. Lobby was cute and good sized. There was a bar on the premises, but it never appeared to be open - I think you had to ask the front desk for service if you wanted bar service. Breakfast was average but reliable. Good coffee! Would absolutely stay here again!
Very loud street noise. Garbage cans located outside our window and garbage trucks come in the middle of the night. You could hear noise from nearby rooms and the street.
There are a lot of options close to this place with better facilities, rooms are much smaller than what you think and the noise level is disturbing if you are looking for a good night sleep. Parking does not come included and it is 25 per night, you are better of using the public parking garage of which there are many optons
DARSHAN
Stayed 2 nights in Jun 2024
10/10 Excellent
Napoleon
18 Apr 2024
Liked: Amenities
The employees in special Antonio, great service, very good breakfast and very clean room
We really enjoyed our stay in Hotel Casón del Tormes. It is in a very central location and close to transport links.
We paid in advance for a superior room and the room was very spacious and comfortable.
The buffet breakfast was of good quality and had a good range of options including fresh fruit.
There was a filtered water machine and a coffee machine (both free) in the lovely hotel lobby.
We only stayed 2 nights, but we would have loved to stay for longer.
The hotel is located conveniently near a metro station and right by the Gran Via.
The main lobby is pleasant. They have complimentary coffee, tea and water (both flat and sparkling).
We had some issues with our check in that were not the fault of reception but this seemed to distract the employee who checked us in. Because of this, he didn't tell us anything about the property. We had to continually come and ask about wifi, complimentary services, breakfast, etc.
The rooms are okay, certainly nothing special. They were clean and included the essentials.
All in all, it was a good option for our overnight stay in Madrid.
Great hotel with very helpful staff, central perfect location and wonderful price. The hotel has everything you need, plus there is always water coffee tea and pastry in the lobby. We would totally recommend it.
Excellent hotel and staff really helpfull, breakfast was also great. Only 2miniutes walk from the main shopping street. Will definitely stay there again
Room a bit dated but reasonably clean and comfortable. Common areas (corridor carpets, etc) on the dirty side. Location good but overpriced. Not much warmth from staff. Meh experience for $385/night.