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Crowne Plaza Madrid Airport by IHG

4.0 star property

Photo gallery for Crowne Plaza Madrid Airport by IHG

Exterior
Living area
Restaurant
1 bedroom, premium bedding, minibar, in-room safe
Bar (on property)

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Gym
  • Room service
  • Laundry
  • Housekeeping

Explore the area

Map
Calle de Lola Flores, 1, Access By Avenida de Aragon, 402, Madrid, Madrid, 28022
  • Riyadh Air Metropolitano
    ‪7 min drive‬
  • IFEMA
    ‪7 min drive‬
  • Plenilunio Shopping Mall
    ‪8 min drive‬
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪12 min drive‬

Room options

View all photos for Family Room, 2 Double Beds

1 bedroom, premium bedding, minibar, in-room safe

Family Room, 2 Double Beds

  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room

1 bedroom, premium bedding, minibar, in-room safe

Standard Room

  • 35 sq m
  • Sleeps 1
  • 1 King Bed OR 2 Double Beds

View all photos for Premium Room, 1 King Bed

1 bedroom, premium bedding, minibar, in-room safe

Premium Room, 1 King Bed

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible Bathtub

1 bedroom, premium bedding, minibar, in-room safe

Standard Room, 1 King Bed, Accessible Bathtub

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

1 bedroom, premium bedding, minibar, in-room safe

Junior Suite, 1 King Bed

  • 52 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room

1 bedroom, premium bedding, minibar, in-room safe

Premium Room

  • 30 sq m
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed

View all photos for Standard Room, 2 Single Beds

1 bedroom, premium bedding, minibar, in-room safe

Standard Room, 2 Single Beds

  • 30 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premium Room, 1 King Bed (Runway View)

1 bedroom, premium bedding, minibar, in-room safe

Premium Room, 1 King Bed (Runway View)

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

1 bedroom, premium bedding, minibar, in-room safe

Standard Room, 1 King Bed

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

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Exterior

Madrid Marriott Auditorium Hotel & Conference Center

  • Pool
  • Free airport shuttle
  • Free WiFi
  • Restaurant
4.6 out of 5, Wonderful, (1249)
The price is NZ$306
for 1 room
includes taxes & fees
17 Apr - 18 Apr
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About the area

Madrid

Located in Madrid (San Blas-Canillejas), Crowne Plaza Madrid Airport by IHG is within a 10-minute drive of IFEMA and Riyadh Air Metropolitano. .This hotel is 9.4 mi (15.2 km) from Bernabéu Stadium and 9.8 mi (15.8 km) from Gran Via.

What's nearby

  • Aquopolis - 6 min drive - 3.2 km
  • Riyadh Air Metropolitano - 7 min drive - 7.1 km
  • IFEMA - 7 min drive - 8.5 km
  • Plenilunio Shopping Mall - 8 min drive - 5.7 km
  • Real Madrid City - 12 min drive - 11.7 km

Getting around

  • San Fernando Henares Station - 4 min drive
  • San Fernando Station - 6 min drive
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 12 min drive

Restaurants

  • ‪Las Moreras - ‬19 min walk
  • ‪Cafetería Hotel Auditorium - ‬19 min walk
  • ‪Burger King - ‬5 min drive
  • ‪McDonald's - ‬5 min drive
  • ‪McDonald's - ‬5 min drive

About this property

Crowne Plaza Madrid Airport by IHG

Hotel in Madrid with a 24-hour fitness center and a 24-hour front desk
Crowne Plaza Madrid Airport by IHG offers 125 accommodations with minibars and laptop-compatible safes. Beds feature premium bedding. Guests can surf the web using the complimentary wireless Internet access.

Bathrooms include slippers, bidets, complimentary toiletries, and hair dryers. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a 24-hour fitness center.
Make yourself at home in one of the 125 guestrooms featuring minibars. Complimentary wireless internet access is available to keep you connected. Private bathrooms have complimentary toiletries and bidets. Conveniences include phones, as well as laptop-compatible safes and desks.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and concierge services. This hotel also features a communal living room, a banquet hall, and a vending machine.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Buffet breakfasts are served on weekdays from 7:00 AM to 10:00 AM and on weekends from 7:00 AM to 10:30 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Planning an event in Madrid? This hotel has 3692 square feet (343 square meters) of space consisting of a conference center and 7 meeting rooms. A shuttle from the hotel to the airport is provided for a surcharge (available on request), and self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:00 AM and on weekends between 7:00 AM and 10:30 AM.
Crowne Plaza Madrid Airport by IHG has a restaurant on site.
Prema Restaurant - This restaurant specializes in Mediterranean cuisine and serves breakfast, lunch, and dinner. Open daily.
Room service (during limited hours) is available.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Free offsite parking within 0 metres
  • Airport drop-off shuttle (surcharge) from 6:00 AM to 10:00 AM at scheduled times and on request
  • Secured, covered parking on site (EUR 18 per day)
  • Secured, covered extended parking on site (EUR 64 per week)
  • Limited on-site parking
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; EUR 20 for adults and EUR 13 for children
  • A restaurant

Restaurants on site

  • Prema Restaurant

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Free cot
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 7 meeting rooms
  • Conference centre (3,692 square foot of space)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Lift (79 centimetre wide door)
  • Low-height door lock
  • Low-height view port in door
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways (89 centimetre wide)
  • Wheelchairs on site

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: EUR 20
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 20 for adults and EUR 13 for children
  • Airport shuttle fee: EUR 5.00 per person
  • Airport shuttle fee per child: EUR 5.00 (up to 18 years old)
  • Covered self parking fee: EUR 18 per day
  • Covered extended parking fee: EUR 64 per week
  • Early check-in fee: EUR 20 (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Crowne Plaza Hotel Madrid Airport
Crowne Plaza Madrid Airport
Madrid Airport Crowne Plaza
Crowne Plaza Madrid Airport Hotel Madrid
Crowne Plaza Madrid Airport Hotel
Crowne Plaza Madrid Hotel

Crowne Plaza Madrid Airport by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 668 out of 1009 reviews
Rating 8 - Good. 227 out of 1009 reviews
Rating 6 - Okay. 61 out of 1009 reviews
Rating 4 - Poor. 28 out of 1009 reviews
Rating 2 - Terrible. 25 out of 1009 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Carlos

Stayed 1 night in Jan 2025

8/10 Good

Maria B

Stayed 1 night in Dec 2024

8/10 Good

Amanda, brea

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is a 30 minute drive from anywhere you want to go in Madrid. BUT it’s also right by the airport for flights so that’s why we booked as we had an early am flight home. The staff is kind and attentive, available 24/7. The bar is convenient and the room is clean.
Stayed 3 nights in Nov 2024

10/10 Excellent

CESAR

Stayed 2 nights in Dec 2024

10/10 Excellent

Ayman

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good hotel
Very good hotel
Stayed 3 nights in Dec 2024

10/10 Excellent

Elisabeth

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Jose

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent facilities, the personnel was extremely kind and helpful
Stayed 1 night in Dec 2024

4/10 Poor

Mark

Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities
The hotel itself is fine, and the restaurant was surprisingly good with super friendly staff. The hotel is no where near the airport and they have very limited shuttles that you will get charged to use. The cab cost 20 euros. The WiFi was almost non existent in my room. The room was clean but dated. Breakfast was an additional fee andThey also charge for the coffee in the lobby which is crazy to me The area around the hotel is basically full of vacant run down buildings, definitely nowhere to go eat or anything nearby
Stayed 1 night in Dec 2024

10/10 Excellent

Camelle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to Airport
Excellent accommodations/location for early morning flight. Close to airport and the shuttle was a bonus.
Stayed 1 night in Dec 2024

10/10 Excellent

Karen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Comfortable. clean and Convenient to the Airport.
Stayed 1 night in Oct 2024

10/10 Excellent

Karen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome-Close to Airport and Transportation
Stayed 2 nights in Sep 2024

10/10 Excellent

Cecilia

Stayed 4 nights in Dec 2024

10/10 Excellent

Anthony

Stayed 1 night in Nov 2024

10/10 Excellent

Daniela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Mansi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is good in all aspects - rooms, service, courteous staff etc but it is location is not very commute friendly without a car. There is a bus stop about 5-7 mins walk from the hotel. There are absolutely no grocery stores / convenience stores / eatery around the property. You’d need a taxi / car to explore the area around.
Stayed 1 night in Dec 2024

10/10 Excellent

April, Buhl

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Crown Plaza was excellent!
Stayed 2 nights in Dec 2024

10/10 Excellent

Let

Liked: Cleanliness, amenities, property conditions & facilities
Very nice property and breakfast. Very close to airport.
Stayed 1 night in Nov 2024

10/10 Excellent

Maricruz

Liked: Cleanliness, staff & service, property conditions & facilities
We stayed at this location one day before we had to fly back to the US. We were pleasantly surprised with the appearance of the hotel and the service. I would highly recommend.
Stayed 1 night in Nov 2024

6/10 Okay

David

Stayed 1 night in Nov 2024

10/10 Excellent

EricknWendy

Liked: Cleanliness, property conditions & facilities
Most of the staff were cordial aor were plain ride and very prejudice for not being Spaniard.
Stayed 12 nights in Nov 2024

10/10 Excellent

Nathan

Stayed 1 night in Nov 2024

8/10 Good

Mary

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Cynthia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient to be close to the airport. Staff was very attentive and helpful
Stayed 1 night in Nov 2024

8/10 Good

Yolanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice 2-day stay
Isabel, the night receptionist was very friendly and extremely helpful, on the other hand, the receptionists that were there during the day, not so much. They seemed to be bothered when I approached them with a question. As far as comfort, it was all good except for the pillows; too hard to my liking.
Stayed 2 nights in Nov 2024

10/10 Excellent

diana

Liked: Cleanliness, staff & service, property conditions & facilities
Fine to stay 15 minutes away from the airport for last minute fly change
Stayed 1 night in Nov 2024