Hotel Emperador

4.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Emperador

Exterior
Outdoor dining
Outdoor pool, pool loungers, lifeguards on site
View from property
Outdoor pool, pool loungers, lifeguards on site

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Gym
    Gym
  • Room service
    Room service
  • 24/7 front desk
    24/7 front desk
  • Housekeeping
    Housekeeping

Explore the area

Map
Gran Via 53, Madrid, Madrid, 28013
  • Gran Via
    1 min walk
  • Lope de Vega Theatre
    1 min walk
  • Plaza de España - Princesa
    1 min walk
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    22 min drive

Room options

Standard Double or Twin Room

  • 25 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

Club Room, 1 Double or 2 Single Beds

  • 25 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

Single Room (Interior)

  • 9 sq m
  • Sleeps 1
  • 1 Large Twin Bed

Triple Room

  • 27 sq m
  • Sleeps 3
  • 2 Twin Beds OR 1 Twin Bed

Habitación Club Pemium balcon

  • 25 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

Similar properties

About the area

Madrid

A stay at Hotel Emperador places you in the heart of Madrid, steps from Gran Via and Plaza de España - Princesa. .This hotel is 0.5 mi (0.7 km) from Puerta del Sol and 0.5 mi (0.8 km) from Royal Palace of Madrid.

What's nearby

  • Gran Via - 1 min walk - 0.1 km
  • Puerta del Sol - 9 min walk - 0.8 km
  • Royal Palace of Madrid - 9 min walk - 0.8 km
  • Plaza Mayor - 10 min walk - 0.9 km
  • Prado Museum - 4 min drive - 2.2 km

Getting around

  • Santo Domingo Station - 1 min walk
  • Madrid Principe Pio Station - 16 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 22 min drive

Restaurants

  • ‪Meson el Jamon - ‬2 min walk
  • ‪KFC - ‬1 min walk
  • ‪Llaollao - ‬1 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪Sirena Verde - ‬1 min walk

About this property

Hotel Emperador

Hotel with a fitness center, steps from Gran Via
Hotel Emperador offers 232 accommodations with minibars and safes. Satellite television is provided. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Madrid hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Make yourself at home in one of the 232 guestrooms featuring minibars. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Take advantage of recreation opportunities including an outdoor pool and a fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and wedding services.
Satisfy your appetite at the hotel's coffee shop/cafe, or stay in and take advantage of the room service (during limited hours). Relax with your favorite drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 7:30 AM to 10:30 AM for a fee.
Featured amenities include a business center, limo/town car service, and a 24-hour front desk. Planning an event in Madrid? This hotel has 2153 square feet (200 square meters) of space consisting of a conference center and 11 meeting rooms.
Buffet breakfasts are available for a surcharge and are served each morning between 7:30 AM and 10:30 AM.
Room service (during limited hours) is available.

Languages

English, French, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 7:30 AM–10:30 AM: EUR 19 for adults and EUR 19 for children
  • 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • Room service available

Things to do

  • Art gallery
  • Fitness centre
  • Lifeguards on-site
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference centre (2153 square feet of space)
  • Meeting rooms - 11

Outdoors

  • Lifeguards on site
  • Pool sunloungers
  • Rooftop terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Doorbell and phone notification
  • Lift
  • Handrails in stairwells
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)

More

  • Renovated entire property – April 2020
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets

Bathroom

  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • Satellite channels
  • TV

Food and drink

  • Electric kettle
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Phone
  • Safe
  • Soundproofing

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 66.0 per day

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 19 for adults and EUR 19 for children
  • Rollaway bed fee: EUR 66.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from May to September
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Emperador
Emperador Hotel
Emperador Madrid
Hotel Emperador
Hotel Emperador Madrid
Madrid Emperador Hotel
Hotel Emperador Hotel
Hotel Emperador Madrid
Hotel Emperador Hotel Madrid

Hotel Emperador Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 971 out of 1397 reviews" "
Rating 8 - Good. 295 out of 1397 reviews" "
Rating 6 - Okay. 88 out of 1397 reviews" "
Rating 4 - Poor. 22 out of 1397 reviews" "
Rating 2 - Terrible. 21 out of 1397 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Kate

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Great location. The staff are not very friendly. The bed springs were quite noisy
Stayed 4 nights in Aug 2024

10/10 Excellent

Dianne Antoinette

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable hotel within walking distance to most attractions but also close to metro and buses
Stayed 5 nights in Aug 2024

10/10 Excellent

Eleyvin, Barnhart

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay, very recommended
Stayed 2 nights in Aug 2024

10/10 Excellent

Kelly

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the hotel and rooftop view of the city!
Stayed 3 nights in Aug 2024

10/10 Excellent

kathleen a

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

8/10 Good

Marisol

Travelled with group
Liked: Cleanliness, staff & service, amenities
I didn’t use the tea and coffee bags on the room, and they despear. Be side that, everything was good.
Stayed 3 nights in Aug 2024

10/10 Excellent

Patricio

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great
Stayed 3 nights in Aug 2024

8/10 Good

Martin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel and pool area was first class. The room was dated and the bathroom needed a deep clean (black mould in grouting and fittings) Bed sloped . Houskeeping did a great job daily with what they had to work with. All the staff were outstanding
Stayed 7 nights in Aug 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in a great location
Fantastic hotel. Very comfortable beds. Amazing rooftop bar and pool- just all around superb
Stayed 3 nights in Aug 2024

8/10 Good

dj

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room too small
Stayed 4 nights in Jun 2024

10/10 Excellent

Eleyvin, Barnhart

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel
Stayed 4 nights in Aug 2024

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All around great
Great hotel in excellent location. Metro stops nearby and easy walk to main plaza. Great service and rooftop bar and pool fantastic
Stayed 1 night in Aug 2024

10/10 Excellent

dan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was tremendous. Staff very courteous Friendly and helpful. 10th floor pool and bar was Awesome. A short walk to everything We loved it!!
Stayed 2 nights in Aug 2024

8/10 Good

maritza

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The customer service great, and also their breakfast buffet. Food at their restaurant very good. The rooms are Outdated. Also Extremely Careful with the bathtub, Very Slippery and Dangerous!!!
Stayed 3 nights in Aug 2024

10/10 Excellent

Rhandie Cuerdo

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice place
Stayed 3 nights in Aug 2024

10/10 Excellent

Carla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was in the middle of the city. Clean and comfortable
Stayed 4 nights in Jul 2024

10/10 Excellent

Jose

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to everything
Stayed 2 nights in Aug 2024

10/10 Excellent

Ron, san pedro

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfection is the word. Everything was perfect. From reception people to location to comfort. Everything. You name. Def will go back!!
Stayed 2 nights in Aug 2024

10/10 Excellent

Jose, Bronx

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel Emperador lived up to my expectations and beyond. The access to the rooftop bar and pool was a great bonus and plentifully enjoyed.
Stayed 2 nights in Aug 2024

4/10 Poor

Alexandra

Travelled with partner
Disliked: Staff & service, property conditions & facilities
I would not recommend this hotel for anyone who appreciates AC or quiet. Apart from the reception who tried their best, rooftop staff made it seem like we were inconveniencing them, few spoke english, few umbrellas. Our AC barely worked, no complimentary drinks in mini bar similar to other madrid hotels, dirty shower (definitely not cleaned), bad water pressure, and music from rooftop pool blasted until 1am keeping us up. It’s these small luxuries that add up on an international trip and make a difference. I would recommend hotel preciados any day, and if you’re keen for a pool with music, grab a day pass.
Stayed 1 night in Aug 2024

10/10 Excellent

Jimara margarita

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exelent service, clean, great location, good and friendly staff
Stayed 14 nights in Jul 2024

8/10 Good

Gonzalo

Liked: Cleanliness, staff & service, property conditions & facilities
Bien
Stayed 1 night in Aug 2024

10/10 Excellent

Laura

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Great staff and caring Great place to stay , comfortable and beautiful and well maintained rooms Excellent location
Stayed 2 nights in Jun 2024

10/10 Excellent

AKIKO

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We got an upgraded room through Expedia, and it was probably the nicest room we had during our Spanish vacation. Staff are super nice and helpful. There is a rooftop pool and bar which was an awesome bonus. It is located on the Gran Via not far from the Royal Palace and is close to subway stations. It was also really close to shopping and dining options. We highly recommend this hotel.
Stayed 3 nights in Jul 2024