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Room type Options Nightly price Book
Premium Room
Room with view
40 square metres
1 Queen Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Other room types
Double room with extra bed
Room with view
25 square metres
3 Twin Beds
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Familiar Room
Room with view
40 square metres
2 Queen Beds
Room sleeps 4 guests
(up to 3 children)
Select dates to see price
Classic Room
Room with view
20 square metres
1 Queen Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Executive Room
Room with view
32 square metres
1 Queen Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price

Get an overview of this hotel
Central hotel connected to the convention center in Chamartín with a 24-hour front desk

Popular property highlights

Free WiFi
Business centre
Laundry facilities
24-hour front desk
Multilingual staff

A stay at Crisol Vía Castellana places you in the heart of Madrid, just a 3-minute walk from Plaza de Castilla and within a 5-minute drive of Santiago Bernabéu Stadium. This hotel is 4.1 mi (6.6 km) from Gran Via and 4.5 mi (7.2 km) from Prado Museum.

Make yourself at home in one of the 228 guestrooms featuring minibars. Complimentary wireless internet access is available to keep you connected. Conveniences include phones, as well as safes and desks.

Make use of convenient amenities such as complimentary wireless internet access, concierge services, and a ballroom.

Take advantage of the hotel's room service (during limited hours). Buffet breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.

Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Madrid? This hotel has 3315 square feet (308 square meters) of space consisting of conference space and meeting rooms. Self parking (subject to charges) is available onsite.

Languages spoken

  • English

Show all languages

Hotel Amenities

Hotel Amenities

  • Lift
  • Wheelchair accessible
  • Concierge services
  • Total number of rooms - 228
  • Number of floors - 9
  • Number of buildings/towers - 1
  • Conference space
  • Breakfast available (surcharge)
  • Laundry facilities
  • Safe-deposit box at front desk
  • Multilingual staff
  • 24-hour front desk
  • Business centre
  • Dry cleaning/laundry service
  • Internet access - wireless
  • Meeting rooms
  • Designated smoking areas
  • Tours/ticket assistance
  • Free WiFi
  • Year Built – 1993
  • Conference space size (feet) - 3315
  • Conference space size (meters) - 308
  • Self parking (surcharge)
  • Computer station
  • Luggage storage
  • Water dispenser
  • Ballroom
  • Banquet hall
  • Covered parking
  • Vegetarian breakfast available
  • Organic food
  • Locally-owned & organised tours & activities
  • Showcase for local artists
  • Locally-sourced food on site (80% or more)
  • At least 80% of all lighting comes from LEDs
  • Vegan menu options available
  • Vegetarian menu options available
  • Bulk dispenser for toiletries
  • No single-use plastic soft drink bottles
  • No single-use plastic stirrers
  • Biodegradable/compostable stirrers
  • No single-use plastic straws
  • Biodegradable/compostable straws
  • No single-use plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Water-efficient showers only

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Internet access - wireless

Languages spoken

  • English
  • French
  • Spanish

Parking

Self parking (surcharge)

Room Amenities

Crisol Vía Castellana offers 228 accommodations with minibars and safes. These individually furnished accommodations include desks. Guests can surf the web using the complimentary wireless Internet access. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

  • Room service (limited hours)
  • Television
  • Minibar
  • Daily housekeeping
  • Phone
  • Hair dryer
  • In-room safe
  • Desk
  • In-room climate control (air conditioning)
  • Soundproofed rooms
  • Iron/ironing board (on request)
  • Free WiFi
  • Dial-up Internet access (surcharge)
  • Individually furnished
  • Connecting/adjoining rooms available
  • Towels provided
  • Linens provided
  • Housekeeping on request
  • Laptop-friendly workspace
  • Eco-friendly cleaning products provided
  • Eco-friendly toiletries
  • LED light bulbs
  • Recycling
  • Reusable coffee/tea filters
  • Change of towels (on request)
  • Change of bed sheets (on request)
  • Energy-saving switches

Where to Eat

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.

Room service (during limited hours) is available.

Hotel Policies

Check-in

Check-in time starts at 2 PM

Minimum check-in age is: 18

Check-in time ends at 6 PM

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 40.0 per day.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets not allowed

You need to know

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts major credit cards, Visa, Mastercard, American Express, Eurocard, and debit cards. Cash is not accepted. This property uses solar energy.

No cots (infant beds) available

Debit cards

Staffed front desk

Renewable energy source - solar

Online Penalty Collection

Property is cleaned with disinfectant

Staff wear personal protective equipment

Masks are available for guests

Gloves are available for guests

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitiser

Social distancing measures are in place

Property follows regional sanitisation guidelines Safe Tourism Certified (Spain)

Property confirms they are implementing enhanced cleaning measures

Individually wrapped food options are available for breakfast

Commonly touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Humane animal treatment

Sustainability/community reinvestment (10% revenue or more)

Guest education on local ecosystems and culture

Comprehensive food waste policy

Comprehensive recycling policy

Water dispenser use by guests actively encouraged

Fees

Optional extras

  • Fee for buffet breakfast: approximately EUR 12 per person
  • Covered self parking fee: EUR 21 per day
  • Rollaway bed fee: EUR 40.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Castilla Plaza Hotel
  • Hotel Castilla Plaza
  • Hotel Vía Castellana Madrid
  • Hotel Vía Castellana
  • Vía Castellana Madrid
  • Vía Castellana
  • Abba Castilla Plaza Madrid
  • Hotel Abba Castilla Plaza

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Only registered guests are allowed in the guestrooms.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

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