See all properties
Save

voco Madrid Retiro by IHG

4.0 star property

Photo gallery for voco Madrid Retiro by IHG

Exterior
Suite, 1 Single Bed
Suite, 1 Single Bed
Bar (on property)
Meeting facility

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Pet-friendly
  • Gym
  • Parking available

Explore the area

Map
Calle Pez Volador 11, Madrid, Madrid, 28007
  • El Retiro Park
    ‪16 min walk‬
  • Prado Museum
    ‪5 min drive‬
  • Gran Via
    ‪5 min drive‬
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪21 min drive‬

Room options

View all photos for Suite, 1 King Bed with Sofa bed

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed with Sofa bed

  • 40 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Premium Room, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Premium Room, 1 King Bed

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Single Bed

Suite, 1 Single Bed

Suite, 1 Single Bed

  • 35 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room

Standard Room

Standard Room

  • 20 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Meeting facility

Hotel Claridge Madrid

  • Pool
  • Pet-friendly
  • Free WiFi
  • Restaurant
4.6 out of 5, Wonderful, (1005)
The price is NZ$388
for 1 room
includes taxes & fees
17 Apr - 18 Apr
Hotel Claridge Madrid

About the area

Madrid

With a stay at voco Madrid Retiro by IHG, you'll be centrally located in Madrid, within a 5-minute drive of El Retiro Park and Prado Museum. .This hotel is 2.1 mi (3.5 km) from Gran Via and 2.6 mi (4.1 km) from Puerta del Sol.

What's nearby

  • El Retiro Park - 16 min walk - 1.4 km
  • WiZink Center - 18 min walk - 1.6 km
  • Prado Museum - 5 min drive - 3.4 km
  • Gran Via - 5 min drive - 3.5 km
  • Puerta del Sol - 7 min drive - 4.2 km

Getting around

  • Calanas Station - 4 min drive
  • Sainz de Baranda Station - 4 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 21 min drive

Restaurants

  • ‪Gost Lira - ‬7 min walk
  • ‪Bar Sirio 28 - ‬7 min walk
  • ‪China City - ‬4 min walk
  • ‪El Paleto - ‬9 min walk
  • ‪La Mordida de Pio - ‬11 min walk

About this property

voco Madrid Retiro by IHG

Hotel with 2 restaurants, near El Retiro Park
Voco Madrid Retiro by IHG offers 361 accommodations with laptop-compatible safes and complimentary bottled water. Beds feature premium bedding. A pillow menu is available. Flat-screen televisions come with cable channels.

Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Stay in one of 361 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include laptop-compatible safes and desks, and housekeeping is provided daily.
Take advantage of recreation opportunities such as a 24-hour fitness center or take in the view from a terrace and a garden. This hotel also features complimentary wireless internet access, concierge services, and wedding services.
Grab a bite at The Garden Restaurant, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 7 AM to 10:30 AM for a fee.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 10:30 AM.
The Garden Restaurant - Overlooking the garden, this restaurant serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Languages

Catalan, English, French, German, Italian, Polish, Portuguese, Slovenian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (EUR 26 per day)

Food and drink

  • Daily buffet breakfast available 7 AM to 10:30 AM for a fee: EUR 23 for adults and EUR 23 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • The Garden Restaurant

Things to do

  • 24-hour gym
  • TV in common areas
  • Winery release events

Family friendly

  • Free cot
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hardwood flooring in room
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Free cot
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Laptop workspace
  • Laptop-compatible safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 40

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 40 per pet, per day
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 35.0 per day
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 23 for adults and EUR 23 for children
  • Self parking fee: EUR 26 per day
  • Pet fee: EUR 40 per pet, per day
  • Service animals are exempt from fees
  • Late check-out fee: EUR 40 (subject to availability)
  • Rollaway bed fee: EUR 35.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

voco Madrid Retiro by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 486 out of 1000 reviews
Rating 8 - Good. 405 out of 1000 reviews
Rating 6 - Okay. 77 out of 1000 reviews
Rating 4 - Poor. 19 out of 1000 reviews
Rating 2 - Terrible. 13 out of 1000 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Anthony

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short stay
Short stay before heading home. The hotel staff was amazing and the rooms were comfortable
Stayed 2 nights in Dec 2024

10/10 Excellent

Kimathi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The facility was nice, though a bit overpriced. The staff answered our questions but did not go above and beyond to show any unique courtesy or kindness.
Stayed 3 nights in Dec 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente buen desayuno céntrico
Stayed 2 nights in Dec 2024

6/10 Okay

Robert, Sotogrande

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The hotel is ok at a cheap price but there is nothing within walking distance. Area is mixed. Hotel is updated but still feels old in communal areas which are quite scruffy. Beds average. Walls are not well sound proofed. You can hear the Neighbour’s room. Average hotel.
Stayed 2 nights in Dec 2024

10/10 Excellent

Haley

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff were so nice, they are pet friendly and had a cute little garden area that’s fenced in for hotel guests. Parking for a fee in a garage connected to the hotel. Short walk to the bus stop that was easy to get transport into the city.
Stayed 1 night in Dec 2024

10/10 Excellent

Anindya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very courteous, lots of complimentary goodies in the room. Very well maintained & nice hotel.
Stayed 1 night in Dec 2024

8/10 Good

Rudolph

Stayed 4 nights in Nov 2024

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2024

10/10 Excellent

Ana, Scottsdale

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to El Retiro, lots of local restaurants around. Very friendly staff. Nice comfortable room
Stayed 1 night in Nov 2024

10/10 Excellent

Siddharth

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

alice, Herndon

Stayed 2 nights in Oct 2024

10/10 Excellent

Karanvir

Liked: Cleanliness, staff & service, room comfort
Excellent.
Good hotel and staff. Excellent breakfast. We got an upgrade because we were an IHG member. Thanks.
Stayed 4 nights in Nov 2024

10/10 Excellent

Evelyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

Bram, Quito

Liked: Cleanliness, staff & service, property conditions & facilities
Good Standard hotel m
Stayed 2 nights in Oct 2024

8/10 Good

Danilo

Liked: Cleanliness, staff & service, room comfort
Revisit Madrid
Refrigerator was locked, airconditioned is functioning well, staff were very accommodating
Stayed 1 night in Oct 2024

10/10 Excellent

Katya

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Oct 2024

8/10 Good

Zasha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

David J

Stayed 2 nights in Oct 2024

6/10 Okay

Rafael E

Travelled with partner
Liked: Staff & service, amenities
This hotel needs a renovation just in the rooms everything else is fine
Stayed 1 night in Oct 2024

8/10 Good

Enrique

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
3Days in Madrid
Hotel stay was great. Location was excellent. Bar staff were friendly and attentive. Many good locations to eat nearby. Readily accessible to the Metro.
Voco Hotel Madrid
Tinto de Verano
Atocha Train Station
Stayed 4 nights in Sep 2024

10/10 Excellent

Luis F

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bargain for your buck in the heart of Madrid
Convenient stay in the heart of Madrid. Clean, working ammenities and friendly staff.
Stayed 2 nights in Sep 2024

10/10 Excellent

Arnab

Stayed 1 night in Aug 2024

10/10 Excellent

VICTORIA, Huntington Beach

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
While it wasn’t in the tourist area of Madrid it was a nice neighborhood about 2k from Retiro Park.
Stayed 4 nights in Sep 2024

10/10 Excellent

Barry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to sights and shopping.
Stayed 2 nights in Sep 2024