This property was a lovely surprise. The entrance area is large, clean and inviting. The reception staff are friendly, efficient and welcoming. The bedroom was clean and modern, we had a standard double room. There were tea making facilities with a fair selection on offer with coffee, teas, cookies, bottled water and mugs/glasses.
We had little bottles of body wash and shampoo in the bathroom and a bar of soap which they replaced when we requested room service. Only thing I'd add here is that a handwash and handcream by the bathroom sink would be a good addition.
All areas were clean and tidy throughout the hotel.
Breakfast was buffet style, which we enjoyed. There was full English breakfast with vegetarian/vegan options available, in addition to breads, cereals, croissants, fruits, juices and teas and coffee. The hotel restaurant meals were enjoyable, with enough of a selection for most tastes and needs. We had a dinner and a lunch there on separate days. Some food wowed better than others but isn't that everywhere? It didn't turn me off lets put it that way 😊 .
Now the spa was the main reason for our visit. It was beautiful just what I needed and they made the best of the time I had booked. And the hotel spa facilities were clean and in full working order! Busy and quiet times here but we found a time that suited us and enjoyed it all. Definitely would come back again enjoyed the whole experience.