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Mercure Maidstone Great Danes Hotel

4.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Mercure Maidstone Great Danes Hotel

Indoor pool, pool loungers
Point of interest
Exterior
Breakfast, lunch and dinner served
Classic Room, 2 Single Beds

Reviews

7.6 out of 10

Good

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Spa
    Spa
  • Gym
    Gym
  • 24/7 front desk
    24/7 front desk
  • Room service
    Room service

Explore the area

Map
Hollingbourne, Maidstone, England, ME17 1RE
  • Leeds Castle
    5 min drive
  • Bearsted Golf Club
    6 min drive
  • Stoneacre
    6 min drive
  • London (LCY-London City)
    73 min drive

Room options

View all photos for Privilege, Room, 1 Double Bed, Lake View, Lakeside

Privilege, Room, 1 Double Bed, Lake View, Lakeside

Privilege, Room, 1 Double Bed, Lake View, Lakeside

  • 24 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room, Multiple Beds (Classic)

In-room safe, desk, iron/ironing board, free cots/infant beds

Family Room, Multiple Beds (Classic)

  • 26 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Classic Room, 2 Single Beds

Classic Room, 2 Single Beds

Classic Room, 2 Single Beds

  • 21 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Classic Room, 1 Double Bed

Classic Room, 1 Double Bed

Classic Room, 1 Double Bed

  • 21 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Suite, 1 Double Bed, Lake View, Lakeside

Superior Suite, 1 Double Bed, Lake View, Lakeside

Superior Suite, 1 Double Bed, Lake View, Lakeside

  • 43 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room, Multiple Beds (Classic)

In-room safe, desk, iron/ironing board, free cots/infant beds

Family Room, Multiple Beds (Classic)

  • 21 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

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About the area

Maidstone

Located in Maidstone, Mercure Maidstone Great Danes Hotel is a 5-minute drive from Leeds Castle and 6 minutes from Mote Park. .This spa hotel is 6.4 mi (10.3 km) from Hazlitt Theatre and 6.4 mi (10.3 km) from Kent Life.

What's nearby

  • Leeds Castle - 5 min drive - 2.9 km
  • Bearsted Golf Club - 6 min drive - 4.6 km
  • Mote Park - 6 min drive - 5.4 km
  • Kent Life - 7 min drive - 10.4 km
  • Hazlitt Theatre - 9 min drive - 10.3 km

Getting around

  • Hollingbourne Station - 16 min walk
  • Gatwick Airport (LGW) - 55 min drive

Restaurants

  • ‪McDonald's - ‬3 min drive
  • ‪Toby Carvery - Maidstone - ‬8 min drive
  • ‪The Potting Shed - ‬7 min drive
  • ‪The Oak on the Green - ‬4 min drive
  • ‪Costa Express - ‬3 min drive

About this property

Mercure Maidstone Great Danes Hotel

Hotel with a full-service spa, near Leeds Castle
Mercure Maidstone Great Danes Hotel offers 126 accommodations with safes and coffee/tea makers. LED televisions come with digital channels. Bathrooms include bathtubs or showers with deep soaking bathtubs, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool, a health club, and a sauna.
Exquisite Beauty Spa has 4 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is open daily.
Stay in one of 126 guestrooms featuring LED televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms have deep soaking bathtubs and complimentary toiletries. Conveniences include phones, as well as safes and desks.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can take advantage of recreational amenities such as a health club, an indoor pool, and a sauna. This hotel also features complimentary wireless internet access, a hair salon, and wedding services.
Satisfy your appetite for lunch or dinner at the hotel's restaurant, Arts, or stay in and take advantage of the 24-hour room service. Wrap up your day with a drink at the bar/lounge. English breakfasts are served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:30 AM to 11:00 AM for a fee.
Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby. Planning an event in Maidstone? This hotel has 6458 square feet (600 square meters) of space consisting of conference space and 12 meeting rooms. Free self parking is available onsite.
English breakfasts are available for a surcharge on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:30 AM and 11:00 AM.
Arts - This brasserie serves breakfast, lunch, and dinner.
24-hour room service is available.

Languages

English, French, German, Polish, Spanish, Thai, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site

Food and drink

  • English breakfast available for a fee 6:30 AM–9:30 AM on weekdays and 7:30 AM–11:00 AM on weekends: GBP 17.95 per person
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Restaurants on site

  • Arts
  • Arts Bar

Things to do

  • Full-service spa
  • Health club
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Free cots/infant beds
  • Indoor pool
  • Laundry facilities

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Wedding services

Business services

  • Business centre
  • Conference space (6458 square feet)
  • Meeting rooms - 12

Outdoors

  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool sunloungers
  • Terrace

Spa

  • 4 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage/treatment rooms
  • Spa open daily

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible (may have limits)

More

  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% of lighting from LEDs
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Bed sheets
  • Free cots/infant beds
  • Heating
  • Portable fan

Bathroom

  • Bath or shower
  • Deep-soaking bath
  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • Digital channels
  • LED TV

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products provided
  • Iron/ironing board (on request)
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 30 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for English breakfast: approximately GBP 17.95 per person
  • Pet fee: GBP 30 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Great Danes Hotel
Maidstone Great Danes Hotel
Maidstone Mercure
Mercure Great Danes
Mercure Great Danes Hotel
Mercure Great Danes Hotel Maidstone
Mercure Hotel Great Danes
Mercure Hotel Great Danes Maidstone
Mercure Maidstone Great Danes
Mercure Maidstone Great Danes Hotel
Ramada Hotel Maidstone
Maidstone Ramada
Ramada Maidstone
Mercure Maidstone Great Danes
Mercure Maidstone Great Danes Hotel Hotel
Mercure Maidstone Great Danes Hotel Maidstone
Mercure Maidstone Great Danes Hotel Hotel Maidstone

Mercure Maidstone Great Danes Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 258 out of 1000 reviews" "
Rating 8 - Good. 398 out of 1000 reviews" "
Rating 6 - Okay. 197 out of 1000 reviews" "
Rating 4 - Poor. 89 out of 1000 reviews" "
Rating 2 - Terrible. 58 out of 1000 reviews" "

8.0/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

7.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Beth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

2/10 Terrible

Laura

Travelled with family and small children
Liked: Cleanliness, amenities
Stayed only 1 night. Wouldn’t again.. after a lovely dinner with great staff at the onsite restaurant we decided to take the stairs up to our room on the 3rd floor. There were bouncer type men asking where we were going and they demanded to see our room key before being allowed on the 3rd floor. When in our room the music was loud (but acceptable) but then the loud arguing and what sounded like physical fighting started. I locked the door and put our bags by the door and laid awake scared for hours. In the morning at check out I complained but no one contacted me. If you value your sleep and want to feel safe do not stay here. I’m pretty sure the police came but I was too scared to look out of the windows. Go anywhere else!
Stayed 1 night in Aug 2024

2/10 Terrible

Tetsuya

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a so tough stay throughout the night due to the poor wall and noisy voice and sound. The guys came knocking the door speaking. My family felt scary and unsafe there. We'll never visit you.
Stayed 1 night in Aug 2024

6/10 Okay

Christopher

Business traveller
Liked: Staff & service
Disliked: Room comfort
Staff were very friendly, evening food ok, excellent breakfast with loads of choice. My room was very near to the swimming pool and was uncomfortably warm with a very strong smell of chlorine. Not very pleasant to breathe in all night.
Stayed 2 nights in Aug 2024

2/10 Terrible

Mike

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dinner well you can’t call it that it’s all pre frozen rubbish
Stayed 1 night in Aug 2024

8/10 Good

Raymond

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

8/10 Good

Pam

Liked: Cleanliness, staff & service, room comfort
Very comfortable stay with a delicious breakfast.
Lovely one night stay at the Great Danes Hotel. Room very comfortable and lovely breakfast. Staff were excellent, all very helpful. Conditon of hotel looked slightly worn, but good place to stay overall.
Stayed 1 night in Aug 2024

10/10 Excellent

Fabiao, Addington,KENT

Stayed 1 night in Aug 2024

6/10 Okay

tony

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Stayed 10 nights in Jul 2024

10/10 Excellent

p

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Tracey

Stayed 1 night in Jul 2024

2/10 Terrible

Verified traveller

Business traveller, Travelled with family
Disliked: Staff & service
Poor Service
Mercure Maidstone did not fulfill my booking so had to find an alternative at the last minute despite having a confirmation from Hotels.com, which when travelling with children was appalling. Hotel were unhelpful and blamed Hotels.com. Poor service and I can only assume the Mercure had overbooked.
Stayed 2 nights in Jul 2024

8/10 Good

Glen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Room comfort
Much to be done
Would have been a great stay, but the following ruined the experience: 1. No air-con: the room was very, very hot and couldn't sleep. The little fan was noisy and sadly couldn't cool down the room. 2. Please replace the old shower curtains and put shower screens instead. Unpleasant to shower with shower curtain clinging to my skin. 3. Room outdated- curtains torn and room require so much tlc. 3. Room and bathroom not very clean , brown stuff coming off the sink , dust on windowsill and bedside tables. 4. Cleaners need to check cupboards and wardrobes to ensure previous guests have not left anything as they was dirty unwanted stuff left by previous guests- not nice at all. Great parking and location though.
Stayed 1 night in Jul 2024

6/10 Okay

Philip

Travelled with group
Liked: Cleanliness, staff & service
One Night Stay
The room itself was very hot as there is no air conditioning, as such we had to have the window open all night to cool the room down. The mattress was also very hard which meant that I did nt have a comfortable sleep. The key card failed twice and we had to return to reception to re-authorise the card to gain access to our room. The car parking was free to hotel users , which was a plus, The breakfast was ok but it was a buffet style which meant that the food was under heaters and some had started to become hard, especially the eggs. For a one night stay this was acceptable. The staff were welcoming and helpful.
Stayed 1 night in Jul 2024

8/10 Good

Daniel

Stayed 1 night in Jul 2024

4/10 Poor

Victoria

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Hotel is very dated and overpriced. Room was small and hot wirh no aircon. Room clean but very run down. Staff at reception rude and insisted on a sharp 3pm check in unless i joined the loyalty scheme. Breakfast was good and staff were very friendly.
Stayed 1 night in Jun 2024

6/10 Okay

Karen

Business traveller
disappointed
don't think i would rush back.. was there 5 days no change of towels bin not emptied had no shower gel for 3 days coffe cups not cleaned or changed food in restaurant was terrible but on a positive the breakfast and restaurant staff very friendly reception not so friendly
Stayed 5 nights in Jun 2024

8/10 Good

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No complaints about the comfort, customer service and the hotel itself. Only thing I would suggest is that there is some type of climate control in the rooms, a fan at least because it was super super hot in the room
Stayed 1 night in Jun 2024

10/10 Excellent

Deana

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was lovely good choice. Room was very warm a bit to hot.
Stayed 1 night in Jun 2024

10/10 Excellent

Katy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Great food, great staff. Moved me to a really nice room with view because they had one. Nothing too much trouble. Definitely would stay again.
Stayed 1 night in Jun 2024

10/10 Excellent

Dan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
First time, won’t be my last!
I rang ahead as I knew I’d be late to arrive. The lady on the phone was very bubbly, polite and most of all; helpful! When I got to the hotel, the nights team were cleaning the reception area but rushed to assist me through the doors. The gentleman behind reception was very knowledgeable about local traffic and the best routes to take for my onward journey and even gave me a complimentary breakfast voucher as I didn’t know if I’d booked breakfast or if it was included or not. Don’t get me wrong, the decor is dated in places BUT it is clean and the beds are very comfortable!
Stayed 1 night in Jun 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service, room comfort
Decent, great for the price
Great place to stay, comfortable room, pool was great (when no under maintenance) breakfast was fantastic and open early. Evening food was not brilliant for the price, but their is plenty of options else where, also the room could have been cleaner.
Stayed 5 nights in May 2024

2/10 Terrible

Brett

Liked: Room comfort
Disliked: Cleanliness, staff & service
Disappointing 😞
Couldnt check in till bang on 3. Then noticed a piece of paper on the desk informing swimming pool closed but was told will definitely be open tomorrow, but again was shut! We only choose this hotel as we love the pool! Went for our evening meal, starters were poor, not much choice for main meals, then one dessert was meant to include strawberries and raspberries, but it had frozen strawberries, black currants and black berries it was very bitter. The whole service took 2 hour's even though restaurant wasnt that busy! So disappointed, we were regular visitors here but now will need to find alternative hotel
Stayed 1 night in May 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024