Absolutely the worst check in experience I have ever had. An employee directed us to a kiosk where we checked in via video chat with an operator in India/Mexico/Nebraska/who-knows? Their English was possibly ok, but the sketchy audio of the chat led to a lot of "I have no idea what you said". on my end.
Had the room not been prepaid and non-refundable I would have walked out and found another place to stay.
After that, the rooms were ok, though inconsistent. I had booked 2 rooms, one of which was light and airy, the other a dark dungeon.
I will never stay here again, and would not recommend it to anyone.