6/10 Okay
Linda
3 Jan 2025
Liked: Cleanliness
Disliked: Amenities
The road noise was the most disappointing part of the whole trip. I put in my booking notes to be placed as far as away from the road, I believe I was put in one of the closest rooms to the road. I even called ahead of time to ensure and it didn't make any difference. I was pleased to be able to check-in a couple of hours in advance, but I'm sure it was only because I checked in on a holiday. I was also disappointed to pay a resort fee for a spa and wine tasting room that were both closed. When I had called ahead of time, no one made any mention of any of these amenities being closed, so that was not cool. I bought a bottle of wine that couldn't be opened because they didn't put a bottle opener in the room. The girl at the front almost didn't find one for me to use, and it didn't work correctly when I got back to my room. The lady at the front in the morning was nice enough but seemed a little frazzled with a number of things going on at the same time, including me trying to check out. She printed me a receipt for someone else's room, and I didn't realize it until I walked away. Overall, the trip was okay but there's a lot of room for improvement for this property. The grounds were pretty overall and nice to walk around but definitely in need of maintenance such as mulching..trimming, etc. I realize it's winter but people are still visiting.
Linda
Stayed 1 night in Jan 2025