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Crowne Plaza Hotel Marlow by IHG

4.0 star property

Photo gallery for Crowne Plaza Hotel Marlow by IHG

Indoor pool, open 8:00 AM to 5:30 PM, pool loungers
Premium Room, 1 King Bed
Bar (on property)
Exterior
Breakfast, lunch and dinner served

Reviews

8.4 out of 10
Very good

Popular amenities

  • Spa pool
  • Spa
  • Free Wi-Fi

Explore the area

View map
Fieldhouse Lane, Marlow, England, SL7 1GJ
  • Place, Thames Path
    ‪3 min walk‬
  • Place, Thames River
    ‪5 min walk‬
  • Place, Chiltern Hills
    ‪18 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪28 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

9.0 out of 10
Wonderful
(22 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Double Bed, Accessible

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 Double Bed, Accessible

9.6 out of 10
Exceptional
(14 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room

Premium bedding, in-room safe, desk, laptop workspace

Standard Room

9.0 out of 10
Wonderful
(16 reviews)
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 1 Double Bed

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 Double Bed

7.6 out of 10
Good
(8 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed

9.6 out of 10
Exceptional
(15 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

Premium Room, 1 King Bed

Premium Room, 1 King Bed

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Balcony

Suite, 1 Bedroom, Balcony

Suite, 1 Bedroom, Balcony

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior
Crowne Plaza Gerrards Cross by IHG
  • Pool
  • Spa pool
  • Spa
  • Pet-friendly
4.3 out of 5, Excellent, 1,000 reviews
The price is NZ$243
includes taxes & fees
2 Feb - 3 Feb
Crowne Plaza Gerrards Cross by IHG

About the area

Marlow

When you stay at Crowne Plaza Hotel Marlow by IHG in Marlow, you'll be on a lake, within a 15-minute drive of Thames River and Cliveden House. .This family-friendly hotel is 16.1 mi (25.9 km) from LEGOLAND® Windsor and 16.4 mi (26.4 km) from Windsor Castle.

What's nearby

  • Thames Path - 3 min walk - 0.3 km
  • Thames River - 5 min walk - 0.4 km
  • Chiltern Hills - 18 min walk - 1.6 km
  • Longridge Activity Centre - 1 min drive - 1.4 km
  • Higginson Park - 2 min drive - 1.3 km

Getting around

  • Marlow Station - 16 min walk
  • Heathrow Airport (LHR) - 38 min drive

Restaurants

  • ‪GAIL's Bakery - ‬3 min drive
  • ‪Satollo - ‬3 min drive
  • ‪Starbucks - ‬3 min drive
  • ‪Zizzi - ‬3 min drive
  • ‪The Chequers Marlow - ‬3 min drive

About this property

Crowne Plaza Hotel Marlow by IHG

Lakefront hotel with a full-service spa and a health club
Crowne Plaza Hotel Marlow by IHG offers 168 accommodations with DVD players and laptop-compatible safes. Beds feature premium bedding. 42-inch flat-screen televisions come with digital channels and pay movies. Bathrooms include shower/tub combinations with deep soaking bathtubs, bathrobes, complimentary toiletries, and hair dryers.

This Marlow hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary newspapers and coffee/tea makers. Housekeeping is provided daily.

An indoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a health club and a sauna.

Children under 16 years old are not allowed in the swimming pool, health club, or fitness facility without adult supervision. Guests under 3 years old are not allowed in the swimming pool, health club, fitness facility, or hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

Quad Club Wellness & Spa has 4 treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision.

Make yourself at home in one of the 168 guestrooms featuring DVD players and flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and complimentary toiletries. Conveniences include phones, as well as laptop-compatible safes and desks.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find a health club, an indoor pool, and a hot tub. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and wedding services.
Stop by the hotel's restaurant, Glaze restaurant, for lunch or dinner. Dining is also available at the coffee shop/cafe, and 24-hour room service is provided. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:00 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM for a fee.
Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Marlow? This hotel has 12938 square feet (1202 square meters) of space consisting of a conference center and 11 meeting rooms. Free self parking is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 6:00 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM.
Glaze restaurant - This restaurant serves breakfast, lunch, and dinner.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 19.50 for adults and GBP 9.50 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Agua Cafe and Bar
  • Glaze restaurant

Things to do

  • Children's pool
  • Fitness classes
  • Full-service spa
  • Health club
  • Hot tub
  • Indoor pool
  • Pilates classes
  • Playground
  • Sauna
  • Steam room

Family friendly

  • Children's pool
  • DVD player
  • In-room cot
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Playground
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 11 meeting rooms
  • Conference centre (12,938 square foot of space)

Outdoors

  • Garden
  • In a regional park
  • On a lake
  • Pool loungers
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 3 floors
  • Ballroom
  • Banquet hall
  • Built in 2004
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with digital channels
  • DVD player
  • Pay films

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 19.50 for adults and GBP 9.50 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Children from 3-16 years old are allowed in the pool from 8-10 AM and 2:30-5:30 PM and must be accompanied by an adult. Children from 0-3 years old are not allowed in the pool.

We should mention

Pool access available from 8:00 AM to 5:30 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 3 years old are not allowed in the swimming pool, health club, or fitness facility, while guests under 16 years old are only allowed in the swimming pool, health club, and fitness facility with adult supervision
Children under 18 years old are not allowed in the spa without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Crowne Plaza Hotel MARLOW
Crowne Plaza MARLOW
MARLOW Crowne Plaza Hotel
Marlow Crowne Plaza
Crowne Plaza Hotel Marlow
Crowne Plaza Marlow By Ihg
Crowne Plaza Hotel Marlow by IHG Hotel
Crowne Plaza Hotel Marlow an IHG Hotel
Crowne Plaza Hotel Marlow by IHG Marlow
Crowne Plaza Hotel Marlow by IHG Hotel Marlow

Crowne Plaza Hotel Marlow by IHG Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 363 out of 688 reviews
Rating 8 - Good. 180 out of 688 reviews
Rating 6 - Okay. 62 out of 688 reviews
Rating 4 - Poor. 36 out of 688 reviews
Rating 2 - Terrible. 47 out of 688 reviews

9.0/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

J M

Stayed 1 night in Oct 2025

10/10 Excellent

Edd

Stayed 1 night in Oct 2025

10/10 Excellent

Jacqueline

Stayed 1 night in Oct 2025

10/10 Excellent

Alastair

Stayed 1 night in Oct 2025

10/10 Excellent

Julia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff at reception. Very welcoming. Upgraded to a fantastic suite. Very comfortable bed.
Stayed 1 night in Oct 2025

10/10 Excellent

Charlotte

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, easy access to Thames path to walk to Marlow
Stayed 1 night in Oct 2025

10/10 Excellent

Tanya

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The lovely man at checkin made everyone feel special
Stayed 2 nights in Oct 2025

10/10 Excellent

Paul

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, comfortable, great breakfast, lots of patking
Stayed 1 night in Oct 2025

10/10 Excellent

Trisha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommended

Lovely clean room. Breakfast was one on the best I had in ages, good quality and a very good variety.. staff couldn’t do enough for you.. Only criticism.. for women with long hair, when you go swimming you are only allowed one towel.. making harder to dry your hair..
Stayed 1 night in Oct 2025

10/10 Excellent

Darren

Stayed 2 nights in Oct 2025

10/10 Excellent

Winston

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel very good. Recomended.
Stayed 1 night in Oct 2025

10/10 Excellent

Marguerite, Old Lyme

Stayed 1 night in Sep 2025

10/10 Excellent

Kohei

Stayed 4 nights in Sep 2025

4/10 Poor

Kim

Liked: Cleanliness, property conditions & facilities, room comfort

Poor for a Crowne Plaza

The staff upon check-in were great, however, the spa staff were extremely rude and clearly didn't want to be there. We had dinner in the bar but got told the pizza wasn't fresh and was only a frozen pizza which they were charging £18 for, ridiculous! Won't be going back.
Stayed 1 night in Sep 2025

8/10 Good

Lewis

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room felt worth the cost
Stayed 1 night in Jun 2025

6/10 Okay

Andrew

Liked: Cleanliness, room comfort

Terrible!

The hotel was overrun with wedding guests all weekend, hotel guests were secondary to hotel guests and the bar closed too early. Breakfast was a disaster with no cups, cutlery and all the coffee machines were out of order.
Stayed 2 nights in Jul 2025

10/10 Excellent

Ian

Stayed 2 nights in Sep 2025

4/10 Poor

Patricia

Business traveller, Travelled with group
Liked: Property conditions & facilities
Disliked: Staff & service
The hotel itself was average but the booking and trying to check out was appalling it took over an hour. Their system is very confusing the staff are very unaware of how it should be done. They took all sorts of prepayments which should not have happened. Eventually after a really long and drawn out process we got sorted. They took some cash which they counted 5 times!! We go on a spa break once a year but would never recommend this to any one. We would never return.
Stayed 2 nights in Sep 2025

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Fiona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Judith

Stayed 1 night in Sep 2025

8/10 Good

Gwen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

6/10 Okay

Michael

Stayed 6 nights in Aug 2025

10/10 Excellent

Tracey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025