I chose this hotel due to good reviews and location, as I was a lone female traveller, I was disappointed.
I arrived at 1.30am and was told that the room wasn’t ready, it was being cleaned. I waited 10 minutes and went up to the room on the 3rd floor. The room wasn’t clean, there was a water bottle lid on the side, the bathroom bin was full of rubbish, hair in the bathroom sink and the bedding wasn’t clean. I told the receptionist the following morning, who promised to get it sorted. Luckily, I was in the room when the housekeepers came and they were surprised that I asked them to clean and change the bedding, obviously, my message hadn’t been passed on. The bedding was changed, the bin emptied and I was given clean towels. This was the only time in 5 days that the room was thoroughly cleaned, bedding changed or clean towels.
I had issues with the toilet 2 days in a row, which weren’t immediately fixed.
The room was small, although fine for 1 person, it had half a wardrobe next to a slopping wall, which I hit my head on every time I went to get my clothes!