From the minute we arrived the welcome and hospitality of all the staff was an absolute pleasure. Friendly, humble, polite, pleasant and happy. The location is very good, being on the edge of the souks you are soon in the thick of it, and it's a 15-20 minute walk to Jmaa El Fnaa. The terrace is spacious and comfortable, and the pool area is quiet and relaxing. Slight negatives were towels not changed as much as we'd have liked, a hardish bed and odd selection of pillows, we - as typical Brits - didn't want to make a fuss but I'm 100% sure the issues would have been dealt with if we'd have mentioned them. The breakfast option was simple Moroccan but just right, and the dinner was also great, with a wide choice of traditional Moroccan dishes. Overall we were very pleased and we wouldn't hesitate to recommend.