awful (terrible) staff in the reception
we were not well welcomed!!!
the check out was horrible at 5 am, the guy in the reception was sleeping, no smiling, he wanted us to pay all the rates . he was not waked up. fortunately for us, i was waked up very well and i realised immediatly about his mistake. no appology
he did not ask us if our journey was good.
just immediatly after paying, without saying bye , the guy left to sleep
the hotel need to be renovated
food very very very bad. for exemple , the strawberry jam was like a chimical product transparent!!!
we just stayed 2 nights before our early back flight but fortunately!!!!!
to go to Port Ghalib , we had to take a car for 6 euros for 2 people , just for 4 minutes
The transfert service from the hotel to the airport ( 3 kilometers!!) the guy sleeping... asked us 25 euros!! a theft!!