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Room type Options Nightly price Book
Traditional Twin Room, Non Smoking, River View
23 square metres
2 Twin Beds
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Other room types
Japanese Style Room, Private Bathroom, New Building, River View
18 square metres
4 Twin Futons
Room sleeps 4 guests
(up to 2 children)
Select dates to see price
Japanese Style Room, Shared Bathroom with Private Toilet, Main Building, River View
15 square metres
4 Twin Futons
Room sleeps 4 guests
(up to 2 children)
Select dates to see price

Get an overview of this hotel
Comfortable ryokan with free breakfast and 24-hour front desk

Popular property highlights

Breakfast included
Free self parking
Free WiFi
24-hour front desk

With a stay at Shirahone Onsen Tsuruya Ryokan in Matsumoto, you'll be 9.7 mi (15.6 km) from Mount Yake and 10.4 mi (16.8 km) from Kappa Bridge. This ryokan is 10.6 mi (17 km) from Mount Norikura and 10.8 mi (17.3 km) from Alpes Street Hotsprings.

Make yourself at home in one of the 22 air-conditioned rooms featuring refrigerators and LCD televisions. Bathrooms have complimentary toiletries and bidets. Conveniences include safes and desks, and housekeeping is provided daily.

Pamper yourself with onsite massages or enjoy recreation amenities such as hot springs. Additional amenities at this ryokan include complimentary wireless internet access and a vending machine.

A complimentary local cuisine breakfast is served daily from 7:00 AM to 8:30 AM.

Featured amenities include a 24-hour front desk and a vending machine. Free self parking is available onsite.

Languages spoken

  • Japanese

Show all languages

Hotel Amenities

Hotel Amenities

  • Total number of rooms - 22
  • Free breakfast
  • 24-hour front desk
  • Free WiFi
  • Free self parking
  • Daily
  • Free breakfast (local cuisine)
  • Vending machine

Internet

Available in some public areas: Free WiFi

Languages spoken

  • Japanese

Parking

Free self parking

Room Amenities

Shirahone Onsen Tsuruya Ryokan offers 22 air-conditioned accommodations with safes and slippers. LCD televisions are featured in guestrooms. Bathrooms include bidets, complimentary toiletries, and hair dryers. A nightly turndown service is provided and housekeeping is offered daily.

  • Air conditioning
  • Television
  • Fridge
  • Daily housekeeping
  • Free toiletries
  • Hair dryer
  • In-room safe
  • Desk
  • Turndown service
  • Bidet
  • Slippers
  • LCD TV
  • TV size (measurement) inch
  • Towels provided
  • Number of beds 4
  • Mobile key entry

Where to Eat

A complimentary local cuisine breakfast is served each morning between 7:00 AM and 8:30 AM.

Nearby Things to do

  • Hot springs on site

Spa Services

  • Massages
  • Indoor mineral hot springs (Japanese-style onsen)
  • Outdoor mineral hot springs (Japanese-style onsen)
  • Yukata (Japanese robe)

Accessibility

  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

Check-in time starts at 3 PM

Minimum check-in age is: 13

Check-in time ends at 6 PM

Check-out

Check-out time is 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets not allowed (service animals welcome)

You need to know

Additional fees may apply to children for items such as extra bedding and meals.

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and cash. Guests can access their rooms with a mobile device.

No rollaway/extra beds available

No cots (infant beds) available

No lifts

Cash or credit card deposit required

Service animals are allowed

Service animals are exempt from fees/restrictions

Debit cards not accepted

Staffed front desk

Property is cleaned with disinfectant

Staff wear personal protective equipment

Protective clothing is not available for guests

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitiser

Social distancing measures are in place

Contactless check-in is not available

Property follows regional sanitisation guidelines Coronavirus Guidelines (Japan)

Property confirms they are implementing enhanced cleaning measures

Individually wrapped food options are not available

No gap period between guests' stays

Staff temperature checks are conducted regularly

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is not available

Property does not follow sanitisation practices of any association

Guest accommodation is not sealed after cleaning

Electrostatic spray is not used for disinfection

Masks are compulsory at the property

Contactless food service / room service is not available

Reservation is not required for facilities on site

Food service has been amended for enhanced safety

Property does not offer on-site COVID-19 testing

Property does not require health documentation at check-in

Fees

You'll be asked to pay the following charges at the property:

  • A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

We have included all charges provided to us by the property.

Hotel Names

  • Shirahone Onsen Tsuruya Ryokan Matsumoto
  • Shirahone Onsen Tsuruya Matsumoto
  • Shirahone Onsen Tsuruya
  • Ryokan Shirahone Onsen Tsuruya Ryokan Matsumoto
  • Matsumoto Shirahone Onsen Tsuruya Ryokan Ryokan
  • Ryokan Shirahone Onsen Tsuruya Ryokan
  • Shirahone Onsen Tsuruya
  • Shirahone Onsen Tsuruya Ryokan Ryokan
  • Shirahone Onsen Tsuruya Ryokan Matsumoto
  • Shirahone Onsen Tsuruya Ryokan Ryokan Matsumoto

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

Guests can access their rooms with a mobile device.

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