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Comfort Hotel Sendai West

3.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Comfort Hotel Sendai West

Lobby
Standard Twin Room, 2 Single Beds, Non Smoking
Dining
Lobby
Lobby

Reviews

8.4 out of 10

Very good

Popular amenities

  • Breakfast included
  • Parking available
  • Housekeeping
  • 24/7 front desk
  • Air conditioning
  • Laundry

Explore the area

Map
3-5-11 Chuo, Aoba-ku, Sendai, Miyagi-ken, 980-0021
  • Aoba-dori Avenue
    1 min walk
  • 泰陽楼 東三番町店
    1 min walk
  • Sendai Station
    2 min walk
  • Sendai (SDJ)
    31 min drive

Room options

View all photos for Standard Room, 1 Double Bed, Non Smoking

Standard Room, 1 Double Bed, Non Smoking

Standard Room, 1 Double Bed, Non Smoking

  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 1 Double Bed, Non Smoking

Superior Room, 1 Double Bed, Non Smoking

Superior Room, 1 Double Bed, Non Smoking

  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room, 2 Single Beds, Non Smoking

Standard Twin Room, 2 Single Beds, Non Smoking

Standard Twin Room, 2 Single Beds, Non Smoking

  • 19 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Room, 1 Double Bed, Non Smoking

Room, 1 Double Bed, Non Smoking

Room, 1 Double Bed, Non Smoking

  • 13 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking

  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Front of property

Daiwa Roynet Hotel Sendai

Free WiFi
Restaurant
Air conditioning
Breakfast available
4.5 out of 5, Wonderful, (1003)
The price is NZ$170
for 1 room
includes taxes & fees
1 Jan - 2 Jan
Daiwa Roynet Hotel Sendai

About the area

Sendai

With a stay at Comfort Hotel Sendai West, you'll be centrally located in Sendai, within a 15-minute drive of Sekisui Heim Super Arena and Asaichi Morning Market. .This hotel is 0.1 mi (0.1 km) from Sendai Ginza Street and 0.2 mi (0.3 km) from Sendai City Tourist Information Center.

What's nearby

  • Jozenji-dori Avenue - 12 min walk
  • Sendai Anpanman Children's Museum & Mall - 15 min walk
  • Tokyo Electron Hall Miyagi - 19 min walk
  • Sendai International Center - 2 min drive
  • Tohoku Gakuin University Tsuchitoi Campus - 3 min drive

Getting around

  • Sendai Station - 2 min walk
  • Hirose-dori Station - 6 min walk
  • Sendai Airport (SDJ) - 31 min drive

Restaurants

  • ‪泰陽楼 東三番町店 - ‬1 min walk
  • ‪伊藤商店仙台朝市店 - ‬2 min walk
  • ‪餃子番長炎のもつ家甚助 - ‬1 min walk
  • ‪トラットリアカンパニオ - ‬2 min walk
  • ‪VINDOME - ‬2 min walk

About this property

Comfort Hotel Sendai West

Sendai hotel in Aoba Ward with free breakfast and a 24-hour front desk
Comfort Hotel Sendai West offers 202 accommodations with slippers and hair dryers. 20-inch flat-screen televisions come with cable channels and pay movies. Bathrooms include shower/tub combinations with deep soaking bathtubs and toilets with an electronic bidet.

This Sendai hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and desk chairs. Housekeeping is offered daily and change of towels can be requested.

Make yourself at home in one of the 202 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and hair dryers. Conveniences include desks and electric kettles, and housekeeping is provided daily.
Make use of convenient amenities, which include complimentary wireless internet access and a vending machine.
A complimentary buffet breakfast is served daily from 6:30 AM to 9:30 AM.
Featured amenities include a computer station, express check-in, and express check-out. Self parking (subject to charges) is available onsite.
A complimentary buffet breakfast is served each morning between 6:30 AM and 9:30 AM.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (JPY 1530 per night)
  • On-site parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 6:30 AM–9:30 AM

Family friendly

  • Laundry facilities
  • Fridge
  • Soundproofed rooms

Conveniences

  • Lift
  • Front-desk safe
  • Lockers available
  • Vending machine
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of towels (on request)
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Business services

  • Computer station

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • In-room accessibility
  • Well-lit path to entrance
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • Designated smoking areas
  • Shared microwave

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Heating (climate-controlled)

Bathroom

  • Deep-soaking bath
  • Electronic bidet
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 20-inch flat-screen TV
  • TV channels
  • Films for purchase

Food and drink

  • Electric kettle
  • Free tea bags/instant coffee
  • Fridge

More

  • Desk
  • Desk chair
  • Laptop-friendly workspace
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child per adult, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Self parking fee: JPY 1530 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments, and cash
Mobile payment options include: Alipay, PayPay, Merpay, and LINE Pay
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Comfort Hotel Sendai West
Comfort Sendai West
Comfort Inn Sendai
Comfort Sendai West Sendai
Comfort Hotel Sendai West Hotel
Comfort Hotel Sendai West Sendai
Comfort Hotel Sendai West Hotel Sendai

Comfort Hotel Sendai West Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 121 out of 289 reviews" "
Rating 8 - Good. 109 out of 289 reviews" "
Rating 6 - Okay. 45 out of 289 reviews" "
Rating 4 - Poor. 13 out of 289 reviews" "
Rating 2 - Terrible. 1 out of 289 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Lay

Stayed 2 nights in Aug 2024

10/10 Excellent

Morgan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2024

8/10 Good

Wai

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Chookiat

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location near station.
Stayed 4 nights in Apr 2024

10/10 Excellent

kazuko

Liked: Cleanliness, staff & service, property conditions & facilities
駅前から近くて、便利
Stayed 3 nights in Apr 2024

10/10 Excellent

Thomas, Point Roberts

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is very close to the JR Sendai Station and the main shopping arcade in Sendai. The price is very reasonable, especially given that breakfast is included. There are also coin-operated washing machines and dryers (four each) and free storage lockers which you can use even after check-out.
Stayed 2 nights in Mar 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I wanna come back!
Good Service, Good People, Good Location and Reasonable. ホテルで働くスタッフの皆さま、素晴らしい接客をありがとうございました。廊下ですれ違う時ですら、いつも皆さま爽やかに挨拶して下さいました。イレギュラーなこちらからのお願いにも素早く柔軟に気持ち良く対応して下さり感謝しております。 朝食も大変美味しくいただきました。懐かしい宮城の芋煮、とても嬉しかった！ またぜひ利用させていただきたいです。
Stayed 2 nights in Mar 2024

10/10 Excellent

Ai

Stayed 1 night in Dec 2023

6/10 Okay

SHUN

Stayed 1 night in Nov 2023

8/10 Good

Hon Nam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, near station. Room is small but adequate.
Stayed 1 night in Nov 2023

8/10 Good

Yuk Man

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
酒店近仙台火車站及地鐵站，交通方便，酒店對面有租車公司，方便租車自駕遊人士。另外周邊有很多商場及餐廳，揾食方便。但房間洗手間燈光較暗，若能改善，則更為理想。
Stayed 1 night in Nov 2023

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023

8/10 Good

Benjamin

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Very good
Stayed 5 nights in May 2023

10/10 Excellent

marilyn

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Food was excellent, staff very pleasant!
Stayed 2 nights in Apr 2023

8/10 Good

Chaisit

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Apr 2023

10/10 Excellent

Victor S H

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommended, Money worth.
Good location, comfortable room, superb breakfast.
Stayed 2 nights in Apr 2023

6/10 Okay

Dave

Disliked: Cleanliness, property conditions & facilities
The front desk staffs were very nice but the cleaning staffs were unfriendly & do a minimum job. The air conditioning unit was very dusty & some of the corner/hidden-area furniture surface has not been wiped for a while. The property needs to be updated & train the cleaning staff. The breakfast service & 24 hour coffee service was great. The location is close to the Sendai station but nice & quiet. Although it’s a business hotel, it’s small even for a Japanese business hotel standard. Don’t expect the Comfort inn size from US. Also, the check out Time is 10 AM but if you booked through other site, it’s 11 AM. I don’t know it’s Expedia who’s cutting the cost by agreeing to this or it’s the hotel who’s giving only this 10 AM check out to Expedia but that didn’t settle very well with me. The hotel charged 1,000 Yen to extend the check out for 1 hour upon my request.

10/10 Excellent

Melissa

Stayed 1 night in Feb 2023

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Could be better
The air-condition is a bit hot in winter. The space is enough for 2 alduets and 2 children. The hotel is not modern.
Stayed 1 night in Jan 2023

10/10 Excellent

Maile

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2022

4/10 Poor

Elle

Travelled with family
Liked: Cleanliness, staff & service, amenities
The bathroom was extremely small and toilet makes extremely loud noise when sit down on the cover. The bed was small for two. The staff were nice and courteous.
Stayed 2 nights in Oct 2022

8/10 Good

Michael

Stayed 3 nights in Nov 2021

6/10 Okay

HIROMICHI

Business traveller
Liked: Staff & service
Cheap stay
On the whole, I had a cheap stay. However, I feel cost performance of this hotel is good because all the necessary amenities and room equipment were provided.
Stayed 1 night in Feb 2020

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient but small with good value
Convenient for Sendai station. Typical small Japanese room and very small bathroom but good price. Breakfast hospitality included with a good variety.
Stayed 2 nights in Nov 2019

6/10 Okay

Verified traveller

Close to the station
Convenient location to the station, but there is no escalator or elevator to the walk bridge to the station, so you have to climb the stairs. it would be hard with a big and heavy suitcase. You would want to go to Aoba- dori, one block away, where you can use an escalator to the station. bathroom space is very small. But it is good price, so I cannot complain.
Stayed 1 night in Nov 2018