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21c Museum Hotel Cincinnati

4.5 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for 21c Museum Hotel Cincinnati

Terrace/patio
Egyptian cotton sheets, premium bedding, minibar, in-room safe
Reception
Exterior
Hallway

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
  • Spa
  • Room service
  • Housekeeping
  • Parking available
  • Laundry

Explore the area

Map
609 Walnut St, Cincinnati, OH, 45202
  • Aronoff Center for the Arts
    1 min walk
  • Fountain Square
    4 min walk
  • Taft Theatre
    6 min walk
  • Cincinnati, OH (LUK-Cincinnati Municipal - Lunken Field)
    10 min drive

Room options

View all photos for Suite, 1 King Bed, Corner

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Suite, 1 King Bed, Corner

  • 65 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Double Room, 2 Queen Beds

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Deluxe Double Room, 2 Queen Beds

  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Luxury Room, 1 King Bed

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Luxury Room, 1 King Bed

  • 21 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Deluxe Room, 1 King Bed

  • 23 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Deluxe Suite

  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Room (Accessible)

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Luxury Room (Accessible)

  • Sleeps 3
  • 1 King Bed

View all photos for Studio, 1 King Bed

Studio, 1 King Bed

Studio, 1 King Bed

  • 36 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Suite, 1 King Bed

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Luxury Suite, 1 King Bed

  • 50 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Double Room, 2 Double Beds

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Luxury Double Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

Similar properties

Exterior

Hyatt Regency Cincinnati

Pool
Free WiFi
Restaurant
Air conditioning
4.4 out of 5, Excellent, (1295)
The price is NZ$307
for 1 night
includes taxes & fees
18 Dec - 19 Dec
Hyatt Regency Cincinnati

About the area

Cincinnati

A stay at 21c Museum Hotel Cincinnati places you in the heart of Cincinnati, within a 15-minute walk of Hard Rock Casino Cincinnati and Great American Ball Park. .This luxury hotel is 0.7 mi (1.1 km) from Heritage Bank Center and 0.8 mi (1.3 km) from Paycor Stadium.

What's nearby

  • Fountain Square - 4 min walk
  • Hard Rock Casino Cincinnati - 11 min walk
  • Great American Ball Park - 11 min walk
  • Heritage Bank Center - 13 min walk
  • Paycor Stadium - 16 min walk

Getting around

  • Aronoff Center Tram Stop - 1 min walk
  • Cincinnati Union Terminal - 4 min drive
  • Cincinnati-Northern Kentucky Int'l Airport (CVG) - 19 min drive

Restaurants

  • ‪Bru Burger Bar - ‬1 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪Silver Ladle - ‬4 min walk
  • ‪First Watch - ‬1 min walk
  • ‪Madonna's Bar & Grill - ‬2 min walk

About this property

21c Museum Hotel Cincinnati

Luxury Cincinnati hotel in Downtown Cincinnati with a full-service spa
21c Museum Hotel Cincinnati offers 156 air-conditioned accommodations with minibars and safes. Beds feature Egyptian cotton sheets and premium bedding. Flat-screen televisions come with premium cable channels. Bathrooms include bathrobes, designer toiletries, complimentary toiletries, and hair dryers.

This Cincinnati hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include complimentary newspapers and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Guests can pamper themselves with a trip to the onsite spa, which has 3 treatment rooms. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including hydrotherapy. The spa is open select days.
Make yourself at home in one of the 156 air-conditioned rooms featuring minibars and flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Bathrooms have designer toiletries and hair dryers. Conveniences include safes and complimentary newspapers, as well as phones with free local calls.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. This hotel also features complimentary wireless internet access, concierge services, and gift shops/newsstands.
Grab a bite to eat at Metropole, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Cooked-to-order breakfasts are served on weekends from 8:00 AM to 1:00 PM for a fee.
Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services.
Cooked-to-order breakfasts are available for a surcharge between 8:00 AM and 1:00 PM on weekends.
Metropole - This restaurant serves brunch and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Valet parking on site (USD 39.00 per night; includes in/out privileges)
  • Electric car charging station on site

Food and drink

  • Cooked-to-order breakfast available for a fee weekends 8:00 AM–1:00 PM: USD 15-30 per person
  • 1 restaurant
  • 1 bar
  • Room service available

Restaurants on site

  • Metropole

Things to do

  • 24-hour fitness centre
  • Full-service spa

Family friendly

  • Children's games
  • Children's toys
  • Free rollaway/extra beds
  • Laundry facilities

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Gift shop/newsstand
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre

Outdoors

  • Rooftop terrace

Spa

  • 3 treatment rooms
  • Body scrubs
  • Body treatments
  • Facials
  • Hydrotherapy
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage - Swedish
  • Massage/treatment rooms
  • Spa open selected days

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Lift
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible (may have limits)

More

  • At least 80% of lighting from LEDs
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Double-glazed windows
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Egyptian cotton sheets
  • Free rollaway beds
  • Premium bedding

Bathroom

  • Dressing gowns
  • Designer toiletries
  • Hairdryer
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV
  • Premium channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Eco-friendly cleaning products provided
  • Free local calls
  • Free newspapers
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Safe
  • Turndown service
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

This property is closed from November 17 2024 to November 18 2024 (dates subject to change).

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Free rollaway/extra beds

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Service fee: USD 5 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 15 to 30 per person
  • Valet parking fee: USD 39.00 per night (in/out privileges)
  • Pet fee: USD 75.00 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

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21c Museum Hotel Cincinnati Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 640 out of 1002 reviews" "
Rating 8 - Good. 173 out of 1002 reviews" "
Rating 6 - Okay. 103 out of 1002 reviews" "
Rating 4 - Poor. 54 out of 1002 reviews" "
Rating 2 - Terrible. 31 out of 1002 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Nicholas

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice, but the AC in our room was broken so it was very hot all night
Stayed 1 night in Aug 2024

8/10 Good

Barbara

Liked: Staff & service
Stayed 2 nights in May 2024

6/10 Okay

Toni

Disliked: Amenities
Room was pretty dusty and cobwebs up near the bed. Near elevator smelled like the hotel was a smoking hotel. Staff in my personal opinion should be more professionally dressed. Also I understand on paying or securing an incidental fee but I was charged NOT pending for my stay on the day we checked in what the cost should be but then after we departed their was a charge for $600+ after I was already charged $450+ the $600+ is showing pending however this should not be actually charged but now that $600+ is marked on my acct so I can not use that $600+ money u til it is credited back from the hotel this is the wrong way of doing business if this part is for incidental then you should only pending the $100 per day we stayed 1 night! This is 100% wrong on how you do business! I will not be staying at 21c again it’s the little things that matter.
Stayed 1 night in Aug 2024

10/10 Excellent

Scarlett

Stayed 1 night in Aug 2024

8/10 Good

Shaun

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place. My bath sink was leaking but otherwise everything was very good
Stayed 2 nights in Aug 2024

4/10 Poor

Jane

Disliked: Cleanliness, amenities, property conditions & facilities
The AC didn’t work and had to have a man come in room@ 10 pm to address that. The sink was leaking / dripping. The shower head didn’t have option to adjust water pressure. It was so hard and made the shower painful. The walls in hallways were dirty and very scuffed up. Not at all the experience I was expecting. Especially for the price. Very dissatisfied
Stayed 1 night in Aug 2024

2/10 Terrible

joowon, Novi

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
For 4.5 star rated hotel, I expected better than that. Furnitures were outdated and dusty, and carpet was dirty and needed to be replaced. Lack of basic toiletries. Smelled and felt like 2 star motel. For the money I spent, it was not worth it. I regretted the minute I walked into the room. I ordered ribeye steak to my room, it arrived cold and dry. It had bad smell and felt like i was chewing on a rubber. I had to spit out. I spoke to the front desk about this terrible experience, no one followed up on it. Do not waste your money.
Stayed 1 night in Aug 2024

4/10 Poor

Andrew

Disliked: Cleanliness, property conditions & facilities
Disappointed is an understatement
Would not recommend. Stayed at other 21C properties and this was significantly different than every other.
Stayed 1 night in Aug 2024

10/10 Excellent

Lynn, Pensacola

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was attentive and responsive. The location was great for walking to various interests. It was quite noisy at night but we assumed that was beyond the hotel’s control.
Stayed 3 nights in Aug 2024

10/10 Excellent

dallas

Kewl
Stayed 2 nights in Aug 2024

10/10 Excellent

Jaqueline

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely quiet hotel with amazing staff. Roof top bar offer vacation vibes and terrific view of the city.
Stayed 3 nights in Aug 2024

2/10 Terrible

Yvette

Travelled with family
Liked: Staff & service
Overall service not up to price of room. Restaurant service good food not good.
Stayed 1 night in Aug 2024

10/10 Excellent

Ralph

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

4/10 Poor

bessie

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities
This motel smelled really bad in the hallways like dirty house or carpet, the walls in the hallways were dirty too. The room itself was okay but the paper coasters the glasses were on in the bathroom looked liked they had been reused multiple times. The staff were helpful and friendly. We paid before coming and they attempted to charge us again upon arrival. The area was great and everything was walking distance but for the cost of the room I was disappointed.
Stayed 1 night in Aug 2024

8/10 Good

Brian, Timnath

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We would definitely stay at this property again. The art was a bit disappointing in that we wanted to “escape” and the art’s topic (environment) was not what we needed this past weekend. Too heavy.
Stayed 2 nights in Aug 2024

6/10 Okay

John, Gallipolis

Travelled with partner
Liked: Cleanliness, staff & service, amenities
It wasn't as nice as the pictures let on. It also had an "old" smell to it. Yes, I know it was old but there are things that can be done to make it smell less old. I do have the say the staff at the front desk was great. The waiter we had at Metropole was fantastic, he was absolutely hilarious! The hostess however was a little rough. We arrived a little early for our reservation and we waited outside the restaurant for a bit. We went in at maybe 5 minutes till and we were told they didn't open until 5 and we'd have to wait in a rather unfriendly tone. The hotel as well as the restaurant gave us a free glass of champagne for our anniversary and the food was delicious. It was a good experience but I don't believe the room was worth the price we paid. It definitely wasn't like the pictures.
Stayed 1 night in Aug 2024

8/10 Good

Justin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

8/10 Good

Shannon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Valet parking is included which was great. The amount I paid for the room, I was expecting it to be cleaner. I know It’s an old building but the bathroom specifically had a film over it like it hasn’t been deep cleaned in years. Limescale on the shower head and general yuck in the grout and corners. I got a message at the spa and it was the best message I’ve ever had which made the stay worth it. Lots of great restaurants in walking distance and not far from the reds.
Stayed 1 night in Jun 2024

10/10 Excellent

Loretta

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff were very hospitable. Quick to bring requested items or help out.
Stayed 1 night in Aug 2024

6/10 Okay

calvin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
average hotel room especially for price clean though except hotel hallways could have used some attention great placement downtown walkable hotel restaurant was good and not overpriced hotel staff was pleasant and accommodating
Stayed 1 night in Jul 2024

8/10 Good

Peggy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

4/10 Poor

Verified traveller

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

Thawanna

Liked: Staff & service, amenities, property conditions & facilities
Quiet
Stayed 1 night in Jul 2024

10/10 Excellent

antoinette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love 21c hotels!
Stayed 3 nights in Jul 2024

2/10 Terrible

Myisha

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was friendly. The room was ok. It had a noticeable smell that was not great. Shower would not turn off and I had to call as it was stuck. I paid for valet and my car was damaged badly. I checked out and waited for valet to pull my car up and the complete side was badly damaged. Valet just got out like nothing was wrong. A manger came out to write a report. Never offered any service fee back or anything. Took the report outside I’m the heat and never offered me back in hotel seeing that I was very upset. I will never stay here again or recommend anyone stay here. The only thing good was the front desk staff and some other employees was nice. It’s still a full day and the hotel insurance has not contacted me. I called and spoke with the general manager that was nice but had no urgency. Completely unacceptable.
Stayed 1 night in Jul 2024