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Hyatt Regency Chesapeake Bay

4.0 star property
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hyatt Regency Chesapeake Bay

Indoor pool, 2 outdoor pools, pool umbrellas, pool loungers
View from room
Private beach, beach towels, beach volleyball, kayaking
Lobby
Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
  • On private beach
  • Parking available

Explore the area

Map
100 Heron Blvd, Cambridge, MD, 21613
  • Bay Country Shop
    4 min drive
  • Dorchester County Visitors Center
    6 min drive
  • Dorchester General Hospital
    6 min drive
  • Cambridge, MD (CGE-Cambridge - Dorchester)
    5 min drive

Room options

View all photos for Room, 2 Queen Beds (High Floor)

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Room, 2 Queen Beds (High Floor)

  • 37 sq m
  • Resort view
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Balcony (Water View)

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Room, 1 King Bed, Balcony (Water View)

  • 37 sq m
  • Water view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed, Patio (Water View)

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Room, 1 King Bed with Sofa bed, Patio (Water View)

  • 37 sq m
  • Water view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite (Chesapeake)

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Suite (Chesapeake)

  • 74 sq m
  • Resort view
  • Sleeps 7
  • 1 King Bed OR 2 Queen Beds

View all photos for Room, 1 King Bed (Water View)

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Room, 1 King Bed (Water View)

  • 37 sq m
  • Water view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed (High Floor)

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Room, 1 King Bed with Sofa bed (High Floor)

  • 37 sq m
  • Resort view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (Sit Out Balcony)

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Room, 1 King Bed with Sofa bed (Sit Out Balcony)

  • 37 sq m
  • Resort view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed (Petite Water View)

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Suite, 1 King Bed (Petite Water View)

  • 51 sq m
  • Resort view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Sit Out Balcony)

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Room, 2 Queen Beds (Sit Out Balcony)

  • 37 sq m
  • Resort view
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Room, 2 Queen Beds, Accessible, Bathtub

  • 37 sq m
  • Resort view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Room, 2 Queen Beds

  • 37 sq m
  • Resort view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed with Sofa bed, Patio (Pool Access)

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Room, 1 King Bed with Sofa bed, Patio (Pool Access)

  • 37 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite (Chesapeake)

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Suite (Chesapeake)

  • 74 sq m
  • Resort view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Room, 2 Queen Beds, Patio (Pool Access)

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Room, 2 Queen Beds, Patio (Pool Access)

  • 37 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, View (Water View)

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Room, 2 Queen Beds, View (Water View)

  • 37 sq m
  • Water view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Bathtub

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Room, 1 King Bed, Accessible, Bathtub

  • 37 sq m
  • Resort view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Queen Beds (Petite Suite)

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Suite, 2 Queen Beds (Petite Suite)

  • 51 sq m
  • Resort view
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, View (Water View)

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Room, 2 Queen Beds, View (Water View)

  • 37 sq m
  • Water view
  • Sleeps 4
  • 2 Queen Beds

Presidential Suite

  • Sleeps 3
  • 1 King Bed

View all photos for Guest Room, 1 King Bed

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Guest Room, 1 King Bed

  • 37 sq m
  • Resort view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Patio (Water View)

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Room, 2 Queen Beds, Patio (Water View)

  • 37 sq m
  • Water view
  • Sleeps 5
  • 2 Queen Beds

View all photos for Family Suite, 1 King Bed (Pet)

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Family Suite, 1 King Bed (Pet)

  • 51 sq m
  • Water view
  • Sleeps 5
  • 1 King Bed

Similar properties

Exterior

Holiday Inn Express Cambridge, an IHG Hotel

Pool
Hot tub
Breakfast included
Parking included
4.4 out of 5, Excellent, (670)
The price is NZ$230
for 1 room
includes taxes & fees
23 Jan - 24 Jan
Holiday Inn Express Cambridge, an IHG Hotel

About the area

Cambridge

Located in Cambridge, Hyatt Regency Chesapeake Bay is on the waterfront, a 4-minute drive from Bay Country Shop and 6 minutes from Dorchester County Visitors Center. .This beach resort is 2.2 mi (3.6 km) from Eastern Shore Hospital Center and 2.5 mi (4 km) from Dorchester General Hospital.
View more Resorts in CambridgeOpens in a new window

What's nearby

  • Dorchester County Visitors Center - 6 min drive
  • Harriet Tubman Museum and Educational Center - 6 min drive
  • Choptank River Lighthouse - 7 min drive
  • Long Wharf Park - 8 min drive
  • Great Marsh Park - 9 min drive

Getting around

  • Cambridge Station - 1 min walk
  • Salisbury, MD (SBY-Salisbury - Ocean City Wicomico Regional) - 41 min drive

Restaurants

  • ‪Chick-fil-A - ‬4 min drive
  • ‪Starbucks - ‬4 min drive
  • ‪Burger King - ‬4 min drive
  • ‪Hardee's - ‬19 min walk
  • ‪Great Wall Chinese Restaurant - ‬5 min drive

About this property

Hyatt Regency Chesapeake Bay

Family-friendly fun at the beach, with 2 outdoor pools
Hyatt Regency Chesapeake Bay offers 400 accommodations with iPod docking stations and laptop-compatible safes. Rooms open to balconies or patios. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. Flat-screen televisions come with premium satellite channels and pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, bathrobes, designer toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and irons/ironing boards. Microwaves, in-room massages, and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

Guests can play rounds at the 18-hole golf course and enjoy other recreation facilities including a private beach, 3 outdoor tennis courts, and a marina. 2 outdoor swimming pools are on site along with an indoor pool. In addition to a seasonal outdoor pool, other recreational amenities include a waterslide, a spa tub, a sauna, and a 24-hour fitness center.

Children under 16 years old are not allowed in the swimming pool, fitness facility, or spa tub without adult supervision. Guests under 16 years old are not allowed in the fitness facility or spa tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

Sago Spa and Salon has 13 treatment rooms including rooms for couples and outdoor treatment areas. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision.

Make yourself at home in one of the 400 guestrooms featuring refrigerators and flat-screen televisions. Your pillowtop bed comes with down comforters and Egyptian cotton sheets. Rooms have private balconies or patios. Satellite programming and iPod docking stations are provided for your entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with shower/tub combinations feature designer toiletries and hair dryers.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. When the sun is out, a round of golf or a day at the private beach are two great options for taking advantage of the fine weather. Additional features at this resort include complimentary wireless internet access, concierge services, and an arcade/game room.
Grab a bite at Water's Edge Grill, one of the resort's 3 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Relax with your favorite drink at the bar/lounge or the poolside bar. Cooked-to-order breakfasts are available daily from 6:30 AM to 11 AM for a fee.
Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby. Planning an event in Cambridge? This resort has 43 square feet (4 square meters) of space consisting of a conference center and meeting rooms. Free self parking is available onsite.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6:30 AM and 11 AM.
Water's Edge Grill - Overlooking the pool, this restaurant serves breakfast, lunch, and dinner. A children's menu is available.
Blue Point Provision - Overlooking the ocean, this restaurant specializes in seafood and serves dinner only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Open select days.
Michner's Library - Overlooking the golf course, this restaurant serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
Eagles Nest Bar & Grille - Overlooking the golf course, this restaurant serves lunch and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Open select days.
Docks Poolside - This poolside family restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open select days.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Motorhome/coach/lorry parking (free) on site
  • Valet parking on site (USD 24.00 per night; includes in/out privileges)
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • On-site parking includes off-street options

Food and drink

  • Cooked-to-order breakfast available for a fee daily 6:30 AM–11 AM: USD 8.00-26.95 for adults and USD 8.00-26.95 for children
  • 3 restaurants and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • Room service available

Restaurants on site

  • Water's Edge Grill
  • Blue Point Provision
  • Michner's Library
  • Eagles Nest Bar & Grille
  • Docks Poolside

Things to do

  • 24-hour fitness centre
  • 2 outdoor pools
  • 3 outdoor tennis courts
  • Fitness classes
  • Arcade/games room
  • Basketball
  • Beach volleyball
  • Bike rentals
  • Billiards/pool table
  • Canoeing
  • Children's pool
  • Ecotours
  • Fishing
  • Full-service spa
  • Golf course
  • Golf driving range
  • Hiking/biking trails
  • Indoor pool
  • Kayaking
  • Mini golf
  • Motor-boating
  • Motorised watercraft
  • Playground
  • Sauna
  • Shopping
  • A hot tub
  • Steam room
  • Tennis
  • Volleyball
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Arcade/games room
  • Children's club (surcharge)
  • Children's pool
  • Corner/local shop
  • Indoor pool
  • Laundry facilities
  • Microwave (on request)
  • Mini golf
  • Playground
  • Pool gate
  • Fridge
  • Snack bar/deli
  • Supervised childcare (surcharge)
  • Water slide

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Corner/local shop
  • Library
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Golf lessons
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tennis lessons
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre (43 square feet of space)
  • Meeting rooms

Outdoors

  • BBQ grill(s)
  • Garden
  • Marina on site
  • Picnic area
  • Pool sunloungers
  • Pool umbrellas
  • Private beachfront location
  • Terrace

Spa

  • 13 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms
  • Outdoor treatment areas
  • Sauna
  • Spa open daily

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Lift door width (centimetres): 13
  • Wheelchair-accessible parking
  • 8 on-site accessible parking spaces
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 9
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)

More

  • Beach towels
  • Fireplace in reception
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan
  • Down duvet
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Dressing gowns
  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • Flat-screen TV
  • iPod dock
  • Films for purchase
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Microwave (on request)
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • In-room massage
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 2 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 19

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 185 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 31.8 per night
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 47.7 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 8.00 to 26.95 for adults, and USD 8.00 to 26.95 for children
  • Valet parking fee: USD 24.00 per night (in/out privileges)
  • Pet fee: USD 185 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 31.8 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 16 years old are not allowed in the fitness facility or spa tub, while guests under 16 years old are only allowed in the swimming pool, fitness facility, and spa tub with adult supervision
Children under 18 years old are not allowed in the spa without adult supervision

Property is also known as

Chesapeake Bay Hyatt
Chesapeake Bay Hyatt Regency
Chesapeake Hyatt
Chesapeake Hyatt Regency
Hyatt Chesapeake Bay
Hyatt Regency Chesapeake
Hyatt Regency Chesapeake Bay
Hyatt Regency Chesapeake Bay Cambridge
Hyatt Regency Chesapeake Bay Hotel
Hyatt Regency Chesapeake Bay Hotel Cambridge
Hyatt Regency Chesapeake Bay Golf Resort, Spa And Marina
Hyatt Cambridge
Hyatt Regency Chesapeake Bay Resort Cambridge
Hyatt Regency Chesapeake Bay Resort
Hyatt Regency Cambridge
Hyatt Regency Chesapeake Bay Golf Resort
Hyatt Chesapeake Bay
Spa & Marina Hotel Cambridge
Hyatt Regency Chesapeake Bay Resort
Hyatt Regency Chesapeake Bay Cambridge
Hyatt Regency Chesapeake Bay Resort Cambridge

Hyatt Regency Chesapeake Bay Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 578 out of 1000 reviews" "
Rating 8 - Good. 251 out of 1000 reviews" "
Rating 6 - Okay. 102 out of 1000 reviews" "
Rating 4 - Poor. 39 out of 1000 reviews" "
Rating 2 - Terrible. 30 out of 1000 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Melissa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was nice and appeared clean. The facility was well kept but could use updating. The food options were disappointing for a resort hotel. The small towns in the area were great for short day trips - shopping, restaurants, wineries etc.
Stayed 3 nights in Sep 2024

10/10 Excellent

Jacob

Stayed 1 night in Oct 2024

10/10 Excellent

Mary

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very clean and smells relly good. I like that they have a microwave available for guests to use.
Stayed 3 nights in Oct 2024

10/10 Excellent

Karin

Stayed 1 night in Sep 2024

6/10 Okay

Richard

Travelled with family
Liked: Cleanliness
The hotel was overpriced for the amenities. The room was average at best. The carpet was worn and torn in one area. The bathroom toilet needs caulk around the base. They definitely need to upgrade if they are going to charge $500.00plus a night. The Waters Edge Restaurant was simply average.
Stayed 1 night in Sep 2024

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very relaxing with so much to do!
Stayed 1 night in Sep 2024

10/10 Excellent

Christel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

8/10 Good

Arleen

Liked: Cleanliness
Stayed 2 nights in Sep 2024

6/10 Okay

Eleanor

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Not as kid friendly as ideal
This stay was not as nice as I had hoped. We traveled with our two young kids at the end of August. The biggest issue was that the outdoor pools do not have a shallow area or baby pool for kids to safely stand. There is a ledge around the edge of the 4 ft deep big pool where kids can stand, but an adult needs to basically hold them at all times. This would be okay (not ideal), but the water was a little cold to stand chest deep for long periods of time to hold them back from falling all the way in. The water was too cold to want to go down the waterslide. This made the whole point of the hotel with children not very relaxing. The hotel also felt understaffed in all areas. For example, at checkin, we waited in a line with four other parties in front of us. The hot tub had at least a dozen empty cups around the edge, making even finding a place to sit feel a little dirty. The Blue Point restaurant was also noticeably understaffed. The reception desk only picked up once over three attempts to call with separate requests. Lastly, I booked a room with breakfast included. At the restaurant, I was handed an a la cart menu and asked the server to clarify what I had already paid for upon booking. His response was “I have no idea what you booked.” The experience made me choose to not book a Hyatt for another upcoming stay. I am sad to write this review, but for the cost of this hotel and the Hyatt name, I expected a little more. The s’mores at the fire, though, were lovely.
Stayed 2 nights in Aug 2024

10/10 Excellent

Natalie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in and check out! Would like more than one towel at the pool but had a really nice time. The staff was friendly and professional.
Stayed 1 night in Sep 2024

10/10 Excellent

Don

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

8/10 Good

Marquita

Liked: Cleanliness, staff & service, property conditions & facilities
Overall staff was nice & resort was beautiful, the bathroom just had a bad fishy smell & when I spoke to other guest staying there they said they had the same smell coming from their bathrooms as well. I brought air fresher from the Walmart near by.
Stayed 2 nights in Sep 2024

10/10 Excellent

Dwayne

Liked: Property conditions & facilities, room comfort
Pre Honeymoon
We had a wonderful time!!! Nice get away!!!
Stayed 2 nights in Sep 2024

10/10 Excellent

Jessica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. When traveling with vegetarians and/or vegans, dinning options are extremely limited.
Stayed 2 nights in Sep 2024

2/10 Terrible

Thomas

Stayed 1 night in Sep 2024

10/10 Excellent

Drew

Stayed 2 nights in Aug 2024

10/10 Excellent

David

Stayed 2 nights in Aug 2024

8/10 Good

Terrie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfort and pleasant staff. Spa Experience was the high point of our stay.
Stayed 1 night in Sep 2024

10/10 Excellent

Monica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Eduard

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Resort! Perfect for the family vacation!
Stayed 4 nights in Aug 2024

6/10 Okay

Juliana

Disliked: Staff & service
Stayed 2 nights in Aug 2024

6/10 Okay

Taesun, Rockville

Travelled with partner
Liked: Amenities
Disliked: Property conditions & facilities
Over-crowded. Had to wait for too long, restaurants, bars, whirlpools, ...
Stayed 2 nights in Aug 2024

10/10 Excellent

Ronald

Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful, extremely family friendly resort! Great experience!!!!
Stayed 4 nights in Aug 2024

2/10 Terrible

Yu min

Liked: Property conditions & facilities
Disliked: Staff & service
We were told to have electric car charging when we called and reserve but when we arrived there was no charging spot. We were told to be notified for the charging but then we never got the notice. Also when we checked in the lady only told us we’ll be charged if we use or eat things in the room but when we checked out, there was an extra 47 dollars resort fee that we were never being informed. The restaurants were all having a long wait. The electric charging make the way back and further trip very challenging and inconvenient. The hotel should have confirmed with us or at least tried to help when we asked the frond desk at night to see if there is available spot. ( we were told it’s an honored system and unless someone left we’ll be notified. But the. We never know how many people before is or how long we should wait. )
Stayed 1 night in Aug 2024

6/10 Okay

Meridith

Disliked: Room comfort
Not sure it's worth the expense!
The property and views were amazing. The customer service was just ok. Upon arrival, no bell hop or self service carts were available for our Mid-Week Check In. The king sized mattress was uncomfortable, but the under the bed motion sensor lighting was a nice addition in the dark. The sound proofing was terrible. One morning I was woken by crying children in the hallway before 8am. Then the next morning to the sound of the words "Housekeeping" yelled repeatedly every 30 seconds as they worked their way down the hallway. So, I was unable to sleep past 8am either morning. Housekeeping missed a few things when cleaning - leftovers in the mini-fridge, holes in the throw blankets, forgotten pillowcase, and housekeeping changed the thermostat to 59 degrees when they cleaned the room. Internet service was disruptive. I could not load the internet. The Concierge suggested I turn my phone off, then on again, which did not solve the issue. I couldn't log in to check in on work or enter my Fantasy Football Draft for the length of my stay. Overall, the pool, river view, and property itself were beautiful. But the above listed items didn't make for the best experience for the cost.
Stayed 2 nights in Aug 2024