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Swissôtel Al Maqam Makkah

5.0 star property
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Swissôtel Al Maqam Makkah

Building design
Interior
55-inch Smart TV with satellite channels, TV
Family dining
Restaurant

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
  • Free WiFi
  • Housekeeping
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
King Abdul Aziz Endowment Tower F, Ibrahim Al Khaleel St 21955, Makkah, 21955
  • Abraj Al-Bait Towers
    2 min walk
  • Great Mosque of Makkah
    3 min walk
  • King Fahad Gate
    5 min walk

Room options

View all photos for Classic Room, 1 Double Bed, View (Haram View)

Hypo-allergenic bedding, in-room safe, desk, free cots/infant beds

Classic Room, 1 Double Bed, View (Haram View)

  • 32 sq m
  • Sleeps 4
  • 1 Double Bed

View all photos for Junior Suite, 1 King Bed, View

55-inch Smart TV with satellite channels, TV

Junior Suite, 1 King Bed, View

  • 77 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, View (Kaaba View)

55-inch Smart TV with satellite channels, TV

Junior Suite, 1 King Bed, View (Kaaba View)

  • 77 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, View

55-inch Smart TV with satellite channels, TV

Suite, 1 King Bed, View

  • Sleeps 5
  • 1 King Bed

View all photos for Classic Twin Room, 2 Single Beds, View (Partial Kaaba View)

Hypo-allergenic bedding, in-room safe, desk, free cots/infant beds

Classic Twin Room, 2 Single Beds, View (Partial Kaaba View)

  • 32 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Family Suite, 1 King Bed, View

City view

Family Suite, 1 King Bed, View

  • 94 sq m
  • Sleeps 5
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, City View

55-inch Smart TV with satellite channels, TV

Junior Suite, 1 King Bed, City View

  • 77 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Classic Twin Room, 2 Single Beds, No View

Hypo-allergenic bedding, in-room safe, desk, free cots/infant beds

Classic Twin Room, 2 Single Beds, No View

  • 32 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Premier Twin Room, 2 Single Beds, View (Kaaba View)

Hypo-allergenic bedding, in-room safe, desk, free cots/infant beds

Premier Twin Room, 2 Single Beds, View (Kaaba View)

  • 40 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Classic Twin Room, 2 Single Beds, City View

Hypo-allergenic bedding, in-room safe, desk, free cots/infant beds

Classic Twin Room, 2 Single Beds, City View

  • 32 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Suite, 1 Double Bed, No View (Residential)

Suite, 1 Double Bed (Residential) | Living area

Suite, 1 Double Bed, No View (Residential)

  • 177 sq m
  • Sleeps 5
  • 1 Double Bed

View all photos for Premier Triple Room, 3 Single Beds, View (Kaaba View)

Hypo-allergenic bedding, in-room safe, desk, free cots/infant beds

Premier Triple Room, 3 Single Beds, View (Kaaba View)

  • 40 sq m
  • Sleeps 4
  • 3 Twin Beds

View all photos for Junior Suite, 1 King Bed, Partial View (Kaaba )

55-inch Smart TV with satellite channels, TV

Junior Suite, 1 King Bed, Partial View (Kaaba )

  • 77 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Family Suite, 1 Double Bed, No View

City view

Family Suite, 1 Double Bed, No View

  • 94 sq m
  • Sleeps 5
  • 1 Double Bed

View all photos for Junior Suite, 1 Double Bed with Sofa bed, No View

55-inch Smart TV with satellite channels, TV

Junior Suite, 1 Double Bed with Sofa bed, No View

  • 77 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Classic Room, 3 Single Beds, View (Partial Kaaba view)

Hypo-allergenic bedding, in-room safe, desk, free cots/infant beds

Classic Room, 3 Single Beds, View (Partial Kaaba view)

  • 32 sq m
  • Sleeps 4
  • 3 Twin Beds

View all photos for Classic Triple Room, 1 Double Bed, View (Haram View)

Hypo-allergenic bedding, in-room safe, desk, free cots/infant beds

Classic Triple Room, 1 Double Bed, View (Haram View)

  • 32 sq m
  • Sleeps 4
  • 1 Double Bed

Similar properties

Exterior

Swissôtel Makkah

Free WiFi
Restaurant
Air conditioning
Breakfast available
4.4 out of 5, Excellent, (1000)
The price is NZ$699
for 1 night
includes taxes & fees
14 Jan - 15 Jan
Swissôtel Makkah

About the area

Makkah

With a stay at Swissôtel Al Maqam Makkah, you'll be centrally located in Makkah, a 2-minute drive from Great Mosque of Makkah and 10 minutes from Kaaba. .This luxury hotel is 0.1 mi (0.1 km) from Abraj Al-Bait Towers and 0.2 mi (0.3 km) from King Fahad Gate.

What's nearby

  • Abraj Al-Bait Towers - 2 min walk
  • Great Mosque of Makkah - 3 min walk
  • King Fahad Gate - 5 min walk
  • Well of Zamzam - 7 min walk
  • Kaaba - 10 min drive

Getting around

  • Makkah Station - 12 min drive
  • King Abdulaziz Intl. Airport (JED) - 71 min drive

Restaurants

  • Swiss Express
  • ‪مطعم الطيبات انتركونتيننتال - ‬4 min drive
  • Almsharf Lounge
  • ‪مطعم الطازج - ‬1 min drive
  • ‪الطازج - ‬1 min drive

About this property

Swissôtel Al Maqam Makkah

Luxury Makkah hotel in Al Hajlah with a 24-hour front desk
Swissôtel Al Maqam Makkah offers 1624 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. 55-inch Smart televisions come with satellite channels. Bathrooms include bathtubs or showers, complimentary toiletries, hair dryers, and toothbrushes and toothpaste.

This Makkah hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Make yourself at home in one of the 1624 air-conditioned rooms featuring Smart televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and gift shops/newsstands. This hotel also features a hair salon, wedding services, and a television in a common area.
Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 6:00 AM to 10:00 AM for a fee.
Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk.
Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:00 AM.
Swissôtel Al Maqam Makkah has a restaurant on site.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Arabic, English, Hindi, Urdu

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Food and drink

  • Buffet breakfast available for a fee daily 6:00 AM–10:00 AM: SAR 95 for adults and SAR 48 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Things to do

  • Shopping centre
  • Shopping

Family friendly

  • Free cots/infant beds
  • Corner/local shop
  • Laundry facilities
  • Rollaway/extra beds (surcharge)

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Corner/local shop
  • Library
  • Reception hall
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Lift
  • Well-lit path to entrance
  • Wheelchair-accessible path to lift

More

  • At least 80% of lighting from LEDs
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • Reusable cups only
  • Reusable tableware only
  • Smoke-free property
  • TV in lobby
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cots/infant beds
  • Hypo-allergenic bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • 55-inch smart TV
  • Satellite channels

Food and drink

  • Coffee/tea maker

More

  • Access via exterior corridors
  • Bulk dispenser for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers only

Policies

Check-in

Check-in from 4:00 PM - 6:00 PM and 6:00 PM - 8:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 16

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
During Ramadan, the restaurant serves sahur (pre-dawn meal) and iftar (evening meal) according to local custom.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for SAR 500.0 per night
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately SAR 95 for adults and SAR 48 for children
  • Rollaway bed fee: SAR 500.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 10007391

We should mention

Couples wishing to share a room must provide proof of marriage
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Alcohol is not served or permitted at this property

National rating

This property has received its official star rating from Saudi Ministry of Tourism.

Property is also known as

Swissotel Al Maqam Makkah Hotel Mecca
Swissotel Al Maqam Makkah Hotel
Swissotel Al Maqam Makkah Mecca
Swissotel Al Maqam Makkah
Swissotel Al Maqam Makkah
Swissôtel Al Maqam Makkah Hotel
Swissôtel Al Maqam Makkah Makkah
Swissôtel Al Maqam Makkah Hotel Makkah

Swissôtel Al Maqam Makkah Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 438 out of 741 reviews" "
Rating 8 - Good. 175 out of 741 reviews" "
Rating 6 - Okay. 56 out of 741 reviews" "
Rating 4 - Poor. 22 out of 741 reviews" "
Rating 2 - Terrible. 50 out of 741 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

jamal

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Raza

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Close to haram
Stayed 2 nights in Sep 2024

8/10 Good

Raza

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Pros: Walkable distance to haram. Rooms with partial or full Kaaba view Cons: if only all the reception staff were polite with non-Arabic speaking customers. The menu items are always the same daily and always a long line for omelet.
Stayed 3 nights in Sep 2024

10/10 Excellent

Mohammad

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent experience for a newlywed couple coming for umrah!
Stayed 3 nights in Sep 2024

10/10 Excellent

D

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Aug 2024

8/10 Good

anjum

Liked: Property conditions & facilities
Convenience to Haram is for sure but getting taxi rides is horrible, security staff is not trained or not understanding
Stayed 2 nights in Sep 2024

10/10 Excellent

Yasser

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024

10/10 Excellent

Bourhan

Stayed 1 night in Sep 2024

2/10 Terrible

mubashir

Stayed 3 nights in Sep 2024

10/10 Excellent

khaj

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is good but area around the property not clean. I know it’s huge area and lots of people walk there so difficult to main cleaners but they are trying. If it’s clean it will be good.
Stayed 4 nights in Aug 2024

8/10 Good

Linah

Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Aug 2024

10/10 Excellent

Muhammed

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was amazing, service and early check in helped
Stayed 5 nights in Aug 2024

8/10 Good

abdurrazaq

Liked: Cleanliness, staff & service, property conditions & facilities
Very close to the Holy Mosque.
Stayed 2 nights in Aug 2024

10/10 Excellent

JAMIL, Staten Island

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Aug 2024

8/10 Good

Abderrahmane

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
Nice location
Stayed 2 nights in Aug 2024

8/10 Good

Saad

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Rooms were great. Staff didn't speak english, often didn't answer the calls and wouldn't give good advice.
Stayed 2 nights in Aug 2024

10/10 Excellent

Sabeena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Swiss hotel was lovely Close to the Grand Mosque
Stayed 2 nights in May 2024

8/10 Good

B

Stayed 2 nights in Aug 2024

8/10 Good

Mohammad

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was very close to Masjid al-Haram and was very clean and accessible. The staff was good and room service was excellent. The only bad part was I book this hotel with Expedia and there was an issue with booking another room, so Expedia did not help with that situation. I recommend to not use Expedia or any other 3rd part agency for booking.
Stayed 5 nights in Jul 2024

10/10 Excellent

B

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful Place
Stayed 7 nights in Jul 2024

10/10 Excellent

Ahmad

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Aug 2024

10/10 Excellent

Bodur

Stayed 2 nights in Jul 2024

10/10 Excellent

DANIYAL

Liked: Cleanliness
Stayed 1 night in Jul 2024

10/10 Excellent

Eng. Ahmed

Location
Stayed 5 nights in Jul 2024

10/10 Excellent

ASHWANI

Stayed 2 nights in Jul 2024