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Candlewood Suites Memphis East, an IHG Hotel

2.5 star property
your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Candlewood Suites Memphis East, an IHG Hotel

Exterior
Room amenity
Exterior
Front of property
Property amenity

Reviews

7.2 out of 10
Good

Popular amenities

  • Pet-friendly
  • Gym
  • Housekeeping
  • 24/7 front desk
  • Air conditioning
  • Kitchen

Explore the area

Map
1776 Whitten Rd, Memphis, TN, 38134
  • Shelby Farms Park
    ‪3 min drive‬
  • Bellevue Baptist Church
    ‪4 min drive‬
  • Methodist Le Bonheur Healthcare
    ‪4 min drive‬
  • Memphis, TN (MEM-Memphis Intl.)
    ‪22 min drive‬

Room options

View all photos for Suite, 1 Bedroom, Accessible (Communications)

1 bedroom, premium bedding, desk, laptop workspace

Suite, 1 Bedroom, Accessible (Communications)

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible (Communications, Accessible Tub)

1 bedroom, premium bedding, desk, laptop workspace

Suite, 1 Bedroom, Accessible (Communications, Accessible Tub)

  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 2 Queen Beds, Accessible (Communications, Accessible Tub)

1 bedroom, premium bedding, desk, laptop workspace

Studio Suite, 2 Queen Beds, Accessible (Communications, Accessible Tub)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 2 Queen Beds

1 bedroom, premium bedding, desk, laptop workspace

Studio Suite, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

1 bedroom, premium bedding, desk, laptop workspace

Suite, 1 Bedroom

  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed

1 bedroom, premium bedding, desk, laptop workspace

Studio Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 Queen Bed, Accessible (Communications, Roll-In Shower)

1 bedroom, premium bedding, desk, laptop workspace

Studio Suite, 1 Queen Bed, Accessible (Communications, Roll-In Shower)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed

1 bedroom, premium bedding, desk, laptop workspace

Studio Suite, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite

1 bedroom, premium bedding, desk, laptop workspace

Studio Suite

  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Studio Suite, 1 King Bed, Accessible (Communications, Accessible Tub)

1 bedroom, premium bedding, desk, laptop workspace

Studio Suite, 1 King Bed, Accessible (Communications, Accessible Tub)

  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Wingate by Wyndham Memphis East

Breakfast included
Pet-friendly
Parking included
Free WiFi
3.8 out of 5, Good, (999)
The price is NZ$199
for 1 room
includes taxes & fees
5 Feb - 6 Feb
Wingate by Wyndham Memphis East

About the area

Memphis

With a stay at Candlewood Suites Memphis East, an IHG Hotel in Memphis, you'll be in the suburbs, within a 15-minute drive of University of Memphis and Shelby Farms Park. .This hotel is 13.3 mi (21.3 km) from Beale Street and 13.4 mi (21.6 km) from Bass Pro Shops at the Pyramid.

What's nearby

  • Shelby Farms Park - 3 min drive
  • Bellevue Baptist Church - 4 min drive
  • Methodist Le Bonheur Healthcare - 4 min drive
  • Wolfchase Galleria - 6 min drive
  • University of Memphis - 11 min drive

Getting around

  • Memphis Central Station - 24 min drive
  • Memphis International Airport (MEM) - 22 min drive

Restaurants

  • ‪Starbucks - ‬11 min walk
  • ‪McDonald's - ‬11 min walk
  • ‪VGM Taste of the Pacific - ‬3 min drive
  • ‪Main Event Entertainment - ‬3 min drive
  • ‪McDonald's - ‬4 min drive

About this property

Candlewood Suites Memphis East, an IHG Hotel

Suburban hotel with a 24-hour fitness center and a 24-hour business center
Candlewood Suites Memphis East, an IHG Hotel offers 81 air-conditioned accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. Kitchenettes offer full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils.

Guests can surf the web using the complimentary wireless Internet access. Flat-screen televisions come with cable channels. Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Make yourself at home in one of the 81 air-conditioned rooms featuring kitchenettes with full-sized refrigerators/freezers and stovetops. Flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include desks and microwaves, and housekeeping is provided daily.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and a picnic area. This hotel also features barbecue grills and a vending machine.
Grab a bite from the snack bar/deli serving guests of Candlewood Suites Memphis East, an IHG Hotel.
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site

Things to do

  • 24-hour fitness centre

Family friendly

  • Free cots/infant beds
  • Full-sized fridge
  • Corner/local shop
  • Kitchenette
  • Laundry facilities
  • Microwave
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Lift
  • Corner/local shop
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities

Business services

  • 24-hour business centre

Outdoors

  • BBQ grill(s)
  • Picnic area

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • In-room accessibility
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Free cots/infant beds
  • Premium bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Dishwasher
  • Kitchenette
  • Microwave
  • Fridge
  • Stovetop

More

  • Desk
  • Iron/ironing board
  • Laptop-friendly workspace
  • Soundproofing

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet, per night, plus a deposit of USD 50 per stay
Service animals are welcome, and are exempt from fees
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Pet deposit: USD 50 per stay
  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees
  • Housekeeping is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Candlewood Suites Memphis East Hotel Cordova
Candlewood Suites Memphis East Hotel
Candlewood Suites Memphis East Cordova
Candlewood Suites Memphis East Hotel
Hotel Candlewood Suites Memphis East Memphis
Memphis Candlewood Suites Memphis East Hotel
Hotel Candlewood Suites Memphis East
Candlewood Suites Memphis East Memphis
Candlewood Suites Hotel
Candlewood Suites
Candlewood Suites Memphis East
Candlewood Suites Memphis East
Candlewood Suites Memphis East, an IHG Hotel Hotel
Candlewood Suites Memphis East, an IHG Hotel Memphis
Candlewood Suites Memphis East, an IHG Hotel Hotel Memphis

Candlewood Suites Memphis East, an IHG Hotel Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 114 out of 289 reviews" "
Rating 8 - Good. 55 out of 289 reviews" "
Rating 6 - Okay. 45 out of 289 reviews" "
Rating 4 - Poor. 36 out of 289 reviews" "
Rating 2 - Terrible. 39 out of 289 reviews" "

7.6/10

Cleanliness

7.8/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

4/10 Poor

Michelle Rae, Wilmore

Stayed 1 night in Sep 2024

2/10 Terrible

Sable

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Probably the worst IHG experience I’ve Had
I frequent IHGs and have been a member since 2019. Usually I know if I choose an IHG, the hotel experience will be great. This was an outlier. Staff is great but the hotel and their policies needs work. The first few hours after check in there were roaches on the counter. The notices on the wall indicating they were trying to be pest free should’ve been a warning. You have to take your dirty towels to the front desk to have them exchanged. You have to take your trash to a dumpster on the side of the property. Several of the light fixtures in the room were not properly working. The hotel considered themselves an extended stay which I guess I missed while booking, so there’s no breakfast provided. This experience felt like a motel.
Stayed 4 nights in Oct 2024

10/10 Excellent

Janvier

Stayed 2 nights in Oct 2024

8/10 Good

Laura

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Ioe

Travelled with family
Liked: Cleanliness, room comfort
Candlewood suites
Stay was great except tv didn’t work
Stayed 2 nights in Oct 2024

2/10 Terrible

camerra

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
NOT WORTH THE PRICE
not only were the rooms not clean, it was not a pleasant stay. the front desk employee "Bernadine" was very combative and not made my check in process very difficult.
Stayed 1 night in Sep 2024

10/10 Excellent

Brian

Stayed 1 night in Sep 2024

10/10 Excellent

Josh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Did the trick
Stayed 6 nights in Aug 2024

4/10 Poor

Kimberly

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay somewhere else
We booked a king suite (accidentally booked accessible, but that was not a problem). When we got to the room, there was a terrible cigarette odor and a queen-sized bed. We contacted Hotels.com who reached out to the hotel. They stated that since it was an accessible room, a king bed would be considered an “upgrade.” That is not how it was advertised. The tub had rust stains and my husband discovered a dried up bar of soap stuck to the shower curtain. The floor was sticky and the room was damp. When we were leaving, a guest with a dog was getting off of the elevator. The dog peed on the floor, and the guests did not bother to clean it up. The only upside was the on-site security officer. There is another hotel being built next door, so the security officer was monitoring all vehicle activity in and out of the parking lot.
Stayed 1 night in Aug 2024

10/10 Excellent

Harjot

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Harjot

Liked: Cleanliness, staff & service, property conditions & facilities
Specially inside room small kitchen & all frypan nd plates glass knife spoon everything avb just tooth brush nd paste dont find
Stayed 1 night in Jul 2024

10/10 Excellent

Charles

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property's parking lot lighting was geat for my late arrival. Clerk was alert and engaging. Check In was hassle-free. Improvement/suggestions: Providing a 6in sun blocking strip at the top and bottom of the window will help in keeping the room darker during early morning sunrise without restricting the view from the inside when needed
Stayed 1 night in Jul 2024

4/10 Poor

Nan

Disliked: Cleanliness, property conditions & facilities
Smell both in the room and the hallways
Stayed 1 night in Jul 2024

6/10 Okay

Tierra

Disliked: Cleanliness
Rooms smell smoky. Furniture in room dirty. Rooms cleaned every 7x days. Walls thin, you can hear other guest.
Stayed 2 nights in Jun 2024

6/10 Okay

Tasha

Travelled with family
Stayed 3 nights in Jun 2024

6/10 Okay

Joel

Stayed 1 night in May 2024

8/10 Good

Kevin

Stayed 1 night in May 2024

4/10 Poor

Leonna

Disliked: Property conditions & facilities
We were unable to stay due to the elevator not working. Our room was on the second floor and we had a lot of luggage. Unfortunately the front desk clerk said we ca not get a refund and would have to go through expedia.com.
Stayed 1 night in May 2024

4/10 Poor

Timothy

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Elevator not operating over the entire stay of the weekend. We had to change room cause air conditioning wasn't working in our room.
Stayed 3 nights in May 2024

6/10 Okay

Chase

Travelled with group
Liked: Amenities
Need updates
Stayed 3 nights in May 2024

8/10 Good

Angela

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only thing I didn't like was they didn't have a pool. The staff was friendly and the coffee was free. My bedroom suite was awesome! Would definitely book again
Stayed 2 nights in Apr 2024

10/10 Excellent

LaToya

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful place
Went for my sister in law’s wedding and it was a beautiful place to stay very comfortable and family friendly.
Stayed 2 nights in Mar 2024

6/10 Okay

Carol

Travelled with group
Liked: Cleanliness
Growing Pains
Everything in the room was clean. The bed was not a king size as requested. There were no USB ports in room for charging. There was no towel rack for hand towel being used. Had to put wet towel on counter. Had to get a roll of toilet paper as we ran out. The studio couch bed could not be sat on because it would not completely close for sitting. We only stayed one night appreciated a free cup of coffee but prefer breakfast to be included in stay. We were notified that the elevator was out before we arrived but was fixed when we checked in. However elevator was out again when we went to supper. Our room was on the fourth floor. Was fixed when we returned. The staff was very professional, courteous, and did the best they could with issues that arose. This was my first time to stay at a Candlewood facility. It seemed that the property was being repaired / updated somewhat and that was an ongoing process.
Stayed 1 night in Apr 2024

8/10 Good

John

Stayed 1 night in Apr 2024

10/10 Excellent

LeTia

Stayed 9 nights in Mar 2024