With a stay at Canopy by Hilton Memphis Downtown, you'll be centrally located in Memphis, steps from Peabody Ducks and 7 minutes by foot from Beale Street. .This hotel is 0.5 mi (0.7 km) from FedEx Forum and 0.7 mi (1.1 km) from Renasant Convention Center.
What's nearby
Peabody Ducks - 2 min walk
Beale Street - 7 min walk
FedEx Forum - 9 min walk
National Civil Rights Museum - 16 min walk
Bass Pro Shops at the Pyramid - 3 min drive
Getting around
Memphis Central Station - 20 min walk
Memphis International Airport (MEM) - 20 min drive
Restaurants
Flying Saucer - 5 min walk
Charlie Vergos' Rendezvous - 1 min walk
Hooters - 4 min walk
Huey's Restaurant - 1 min walk
Tamp & Tap - 3 min walk
About this property
Canopy by Hilton Memphis Downtown
Hotel with a 24-hour fitness center, steps from Peabody Ducks
Canopy by Hilton Memphis Downtown offers 174 air-conditioned accommodations with safes and hair dryers. Accommodations offer separate sitting areas. 47-inch flat-screen televisions come with premium digital channels. Bathrooms include bathtubs or showers.
Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided on request.
Recreational amenities at the hotel include a 24-hour fitness center.
Make yourself at home in one of the 174 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with bathtubs or showers feature hair dryers and toothbrushes and toothpaste. Conveniences include safes and desks, as well as phones with free local calls.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and gift shops/newsstands. Additional amenities at this hotel include a fireplace in the lobby and a banquet hall.
Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Full breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff.
Full breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Canopy by Hilton Memphis Downtown has a restaurant on site.
Room service (during limited hours) is available.
Languages
English, Spanish
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and public transport
Secured covered valet parking on site (USD 45.88 per night; includes in/out privileges)
Food and drink
Full breakfast available for a fee daily 7:00 AM–10:00 AM: USD 9-15 per person
1 restaurant and 1 coffee shop/cafe
1 bar
Room service available
Things to do
24-hour fitness centre
Family friendly
Laundry facilities
Conveniences
Banquet hall
Lift
Front-desk safe
Gift shop/newsstand
Water dispenser
Guest services
24-hour front desk
Dry-cleaning service
Housekeeping (on request)
Laundry facilities
Luggage storage
Multilingual staff
Accessibility
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21
Check-out
Check-out before 11:00 AM
Contactless check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Access methods
Staffed front desk
Pets
Pets allowed for an extra charge of USD 75 per pet, per stay, plus a deposit of USD 75 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Food and water bowls are available
Children and extra beds
Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Payment types
Important information
Optional extras
Fee for full breakfast: approximately USD 9 to 15 per person
Covered valet parking fee: USD 45.88 per night (in/out privileges)
Pet deposit: USD 75 per stay
Pet fee: USD 75 per pet, per stay
Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
We should mention
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
Property is also known as
Canopy By Hilton Memphis
Canopy by Hilton Memphis Downtown Hotel
Canopy by Hilton Memphis Downtown MEMPHIS
Canopy by Hilton Memphis Downtown Hotel MEMPHIS
Canopy by Hilton Memphis Downtown Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
This was my 2nd time at property and the same thing happened a year later… no soap in bathroom, had to request towels, hair in bathroom and shower. The parking is too expensive as well. For a fairly new hotel they need to do better. I will not be returning.
Loved this hotel. Friendly staff at check in and check out. Room was comfortable and clean. Valet parking was backed up so we used public parking (understandable since it was a big concert night). Not a big deal since we know the downtown area well. This will be our go-to downtown Memphis hotel going forward. Definitely prefer over the adjacent, well-known historical hotel for both price and comfort.
Seems like it was built for looks more than function. We had some minor issues upon check-in (tv would not connect to internet, no hand soap, keys not working), but the staff was very responsive and seemed to be working as hard as they could to take care of us. The location is great, but just like everything else downtown, things are very expensive. Parking is almost $50/day and drinks at the bar are $$$$. They have a new chef though and we tried some of his appetizers and they were very good!
There was no where to get bottled water. I had to go across the street. Wish Hilton would provide a couple bottles in the rooms.
I was disappointed with these accommodations. The staff was great. The hotel was not clean and the surrounding area was pretty sketchy. For the price completely unacceptable.
Susannah
Stayed 1 night in Nov 2024
4/10 Poor
Demetrius
Travelled with partner
13 Nov 2024
Disliked: Staff & service, amenities
This was my third stay at this hotel since it opened. For the first time I was hugely disappointed to not receive the level of customer service that lured me back for the second stay. Housekeeping left much to be desired and the valet parking service was the absolute worst part! Aside from the number of loiterers hanging around the front door the valet parking was absolutely horrible.
Demetrius
Stayed 5 nights in Nov 2024
6/10 Okay
Karen
Travelled with partner, Travelled with group
11 Nov 2024
Liked: Cleanliness
Poor checkin. Room was not ready until after 6:30pm. No compensation
Karen
Stayed 2 nights in Nov 2024
8/10 Good
Karen
Travelled with group
11 Nov 2024
Liked: Property conditions & facilities
Large rooms, comfortable bed, shower needed a good clean
Great location, easy walk to Beale street. Clean comfortable room and bed was very comfortable.
William
Stayed 3 nights in Nov 2024
2/10 Terrible
Michelle, District Heights
10 Nov 2024
Liked: Staff & service
Disliked: Cleanliness, amenities
The hotel is contemporary and esthetically pleasing. Eboni, who works the front desk, is the best. She is patient, kind, and resourceful. The Curfew restaurant requires more servers and attention to guests. The wait time was unacceptable. Besides the bed bugs/worms that were in my bed that caused me to check out, the highlight was Eboni. My experience was bad. May the odds be in your favor if you chose to stay here. I would not.
Got in late when driving through on my way to Alabama, was able to eat dinner at the bar (full service later into the night). This is very downtown/central, as a woman traveling solo I used the Valet so I wouldn’t have to worry about parking. Getting breakfast in the AM was easy, small coffee shop downstairs with bits and bobs.
This is a great place to stay. The room was very nice and comfortable. We didn't have hand soap or body wash, but when I asked for it they provided it in a timely manner. The location was walking distance to many things. The digital check-in process made things very easy. The staff was very helpful with everything including the valet service. I would definitely stay there again.
Lindsay
Stayed 2 nights in Oct 2024
8/10 Good
Kelly
Travelled with family
21 Oct 2024
Great great location walkable spots for meals and close to Beale.
Beds need to be replaced a little uncomfortable but the staff is absolutely wonderful friendly and kind