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Four Points by Sheraton Memphis East

3.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Four Points by Sheraton Memphis East

Outdoor pool
Point of interest
Lobby
Exterior
Property amenity

Reviews

8.2 out of 10

Very good

Popular amenities

  • Room service
  • 24/7 front desk
  • Gym

Explore the area

Map
5877 Poplar Ave, Memphis, TN, 38119
  • Baptist Memorial Hospital-Memphis
    4 min drive
  • Audubon Park
    5 min drive
  • Shelby Farms Park
    5 min drive
  • Memphis, TN (MEM-Memphis Intl.)
    15 min drive

Room options

View all photos for Room, 1 King Bed

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds

Premium bedding, pillow-top beds, in-room safe, desk

Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed with Sofa bed

Premium bedding, pillow-top beds, in-room safe, desk

Suite, 1 King Bed with Sofa bed

  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Double Beds (Mobility Accessible, Tub)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 2 Double Beds (Mobility Accessible, Tub)

  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds (Mobility/Hearing Access, Roll-In Shwr)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 2 Double Beds (Mobility/Hearing Access, Roll-In Shwr)

  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

  • Sleeps 3
  • 1 King Bed

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About the area

Memphis

Located in Memphis, Four Points by Sheraton Memphis East is in the business district, a 5-minute drive from Lichterman Nature Center and 5 minutes from Audubon Park. .This hotel is 3.2 mi (5.2 km) from Dixon Gallery and Gardens and 3.6 mi (5.7 km) from Memphis Botanic Garden.

What's nearby

  • Memphis Botanic Garden - 7 min drive
  • University of Memphis - 8 min drive
  • Simmons Bank Liberty Stadium - 12 min drive
  • Memphis Zoo - 15 min drive
  • Graceland - 17 min drive

Getting around

  • Memphis Central Station - 19 min drive
  • Memphis International Airport (MEM) - 15 min drive

Restaurants

  • ‪Chick-fil-A - ‬16 min walk
  • ‪McDonald's - ‬19 min walk
  • ‪Panda Express - ‬7 min walk
  • ‪Central BBQ - ‬13 min walk
  • ‪Bog & Barley - ‬12 min walk

About this property

Four Points by Sheraton Memphis East

Suburban hotel with a 24-hour fitness center and a 24-hour business center
Four Points by Sheraton Memphis East offers 124 accommodations with safes and complimentary newspapers. Pillowtop beds feature premium bedding. 32-inch LCD televisions come with cable channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

This Memphis hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and irons/ironing boards. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Make yourself at home in one of the 124 guestrooms featuring refrigerators and LCD televisions. Your pillowtop bed comes with premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature designer toiletries and hair dryers.
Take advantage of recreation opportunities including an outdoor pool and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, gift shops/newsstands, and a television in a common area.
Enjoy a meal at The Cafe, or stay in and take advantage of the hotel's room service (during limited hours). Buffet breakfasts are available daily from 6:30 AM to 9:30 AM for a fee.
Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in Memphis? This hotel has 1216 square feet (113 square meters) of space consisting of conference space and 5 meeting rooms. Free self parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 9:30 AM.
The Cafe - This café serves breakfast only. A children's menu is available.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Motorhome/coach/lorry parking (free) on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–9:30 AM: USD 12.95 per person
  • 1 restaurant
  • Room service available
  • Coffee/tea in a common area

Restaurants on site

  • The Cafe

Things to do

  • 24-hour fitness centre
  • Outdoor pool

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Outdoor pool
  • Fridge

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Reception hall

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Dry-cleaning service
  • Housekeeping (on request)
  • Laundry facilities
  • Luggage storage

Business services

  • 24-hour business centre
  • Computer station
  • Conference space (1216 square feet)
  • Meeting rooms - 5

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Lift door width (centimetres): 8
  • Grab bar in bath
  • Bath grab bar height (centimetres): 30
  • Handrails in stairwells
  • Stairwell handrail height (centimetres): 5
  • Lever door handles
  • Low-height door lock
  • Low-height plug sockets in bathroom
  • Low-height view port in door
  • Valet for wheelchair-equipped vehicle
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • 2 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 10
  • Wheelchair-accessible van parking
  • Wheelchairs available on site

More

  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Renovated entire property – June 2019
  • Shared microwave
  • Smoke-free property
  • TV in lobby
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Hypo-allergenic bedding
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 32-inch LCD TV
  • TV channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Free newspapers
  • Iron/ironing board
  • Laptop-friendly workspace
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities will be closed during January, February, March, April, November, and December:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per night
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 12.95 per person
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from May to September
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Four Points Memphis East
Four Points Sheraton Hotel Memphis East
Four Points Sheraton Memphis East
Sheraton Memphis East
Four Points Sheraton Memphis East Hotel
Four Points By Sheraton Memphis East Hotel Memphis
4 Points By Sheraton Memphis East
Four Points by Sheraton Memphis East Hotel
Four Points by Sheraton Memphis East Memphis
Four Points by Sheraton Memphis East Hotel Memphis

Four Points by Sheraton Memphis East Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 410 out of 1002 reviews" "
Rating 8 - Good. 365 out of 1002 reviews" "
Rating 6 - Okay. 127 out of 1002 reviews" "
Rating 4 - Poor. 52 out of 1002 reviews" "
Rating 2 - Terrible. 48 out of 1002 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Violet

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Each stay the staff is phenomenal. They are super friendly and hospitable. We could stay anywhere but chose Four Points Sheraton’s East location because we appreciate how they make us feel. Great accommodating staff. Always pleasant and professional. They make us feel welcome and safe.
Stayed 1 night in Sep 2024

8/10 Good

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

6/10 Okay

Veronica

Liked: Staff & service
Stayed 1 night in Sep 2024

8/10 Good

Ja'Near GiGi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was old food left in my fridge.
Stayed 1 night in Sep 2024

8/10 Good

Patty

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The check in and stay was great. Felt safe always. Only issue was the closure on the door to our room was way too tight and it made the door very difficult and heavy to open. Oh and the bathroom door needs to be leveled out as it doesn't close without extra force. I really appreciated the checking on you call we got after 15 min Or so once in the room to. Make sure all was good and we were okay.
Stayed 1 night in Sep 2024

10/10 Excellent

Harianna

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Quick quiet simple and SAFE
Stayed 1 night in Sep 2024

10/10 Excellent

Janaica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Donald

Stayed 2 nights in Aug 2024

6/10 Okay

Gretchen

The bathroom square footage was at the absolute minimum. It was tight for 2 people
Stayed 1 night in Aug 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Jason

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

6/10 Okay

Billy

Liked: Cleanliness, staff & service, amenities
Very clean. Shower didn't work well and backed up in the tub about 6 inches deep.
Stayed 1 night in Aug 2024

6/10 Okay

Gowri

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had to sign a wavier to enter pool area.
Stayed 3 nights in Aug 2024

10/10 Excellent

James

Excellent stay
The woman who checked us in was exceptional! She was super personable and made recommendations for places to go and couldn’t have been more helpful.
Stayed 2 nights in Aug 2024

10/10 Excellent

Stacci

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Front Desk Staff, (Autumn and Felicia) are Very Courteous. They pay Close attention to personal request, which i had several. The Breakfast is "Fresh" and Delightful.
Stayed 4 nights in Jul 2024

10/10 Excellent

Keena Danae

Stayed 1 night in Aug 2024

10/10 Excellent

Wentian

Stayed 1 night in Aug 2024

10/10 Excellent

Ryan

Stayed 1 night in Aug 2024

10/10 Excellent

Kaelee

Liked: Cleanliness, staff & service, property conditions & facilities
Clean
Stayed 1 night in Jul 2024

2/10 Terrible

Vanessa

Stayed 1 night in Jul 2024

10/10 Excellent

brianna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Welcoming staff. Comfortable room
Stayed 1 night in Aug 2024

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Stay.....
The overall experience was good. The only real complaint is,check out is at 12.... Housekeeping came at 8am beating on the door & then again at 11:10am. Other than that,it was a pleasant stay. Oh,& I wasn't fun of the idea of having a $100 hold (extra of the payment,which is refunded back,but may take up to 3-5 business days. That's inconvenient),it wasn't stated when booking/reserving the room.
Stayed 1 night in Jul 2024

8/10 Good

Montarious

Stayed 1 night in Jun 2024

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities
-
Stayed 1 night in Jul 2024