10/10 Excellent
todd
Travelled with family
27 Jun 2024
Liked: Cleanliness, staff & service, property conditions & facilities
3 nights in June ‘24. We have traveled all over the world for many years and this place was the best hotel experience we’ve ever had despite staying during a cyclone that flooded the streets of Merida everyday. Feels like being taken care of in a private home.
The place is gorgeous and loaded with old world charm. Fantastic decor, artwork furnishings etc. Very comfortable beautiful rooms with very high ceilings. Very romantic as well. Beautiful courtyard for breakfast by pool. Nice sitting area outside bar. All the rooms inside are beautiful as well…the foyer, the bar, the formal dining, the kitchen….oh yeah, the kitchen is gorgeous.
The staff is fantastic. Service couldn’t have been better. Enjoyed conversing with our server Mario so much my wife teared up after hugging him goodbye. Our early maid Theresa has such a beautiful smile, so much joy…and did wonderful work. Never met whomever did turndown service including yummy chocolates.
Only breakfast here but fantastic food. And inexpensive as is the bar.
Located on a very nice recently reconstructed one way street, all brand new, clean and beautiful with numerous great restaurants in easy walking distance. Some of best Italian food I've ever had just across street Oliva Enoteca. Great Mexican at Micaela Mar y Lena a block down.
A little more than an hour drive to Uxmal ruins which are fantastic.
Cooking class was a great experience with trip to market for ingredients first.
todd
Stayed 3 nights in Jun 2024
