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Château de Pourtalès

3.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Château de Pourtalès

New - Prestige Double Room (The Park)
Garden
Front of property
Sauna, steam room, facials, massages
Reception

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Spa
    Spa
  • Laundry
    Laundry
  • Parking included
    Parking included
  • Housekeeping
    Housekeeping
  • Breakfast available
    Breakfast available
  • Pet-friendly
    Pet-friendly

Explore the area

Map
161 Rue Melanie, Strasbourg, Bas-Rhin, 67000
  • Palace of Europe
    5 min drive
  • Parc de l'Orangerie
    6 min drive
  • European Parliament
    6 min drive
  • Strasbourg (SXB-Strasbourg Intl.)
    32 min drive

Room options

View all photos for Classic Double Room (Chateau)

Classic Double Room (Chateau)

Classic Double Room (Chateau)

  • 13 sq m
  • Park view
  • Sleeps 3
  • 1 Double Bed

View all photos for Classic Double Room (Chalet)

Classic Double Room (Chalet)

Classic Double Room (Chalet)

  • 14 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for New - Prestige Double Room (The Park)

New - Prestige Double Room (The Park)

New - Prestige Double Room (The Park)

  • 18 sq m
  • Park view
  • Sleeps 3
  • 1 Double Bed

View all photos for Single Room

Single Room

Single Room

  • 12 sq m
  • Sleeps 1
  • 1 Twin Bed

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About the area

Strasbourg

With a stay at Château de Pourtalès in Strasbourg (Robertsau), you'll be within a 10-minute drive of Strasbourg Christmas Market and Train Station Square. .This spa hotel is 3.8 mi (6.1 km) from Strasbourg Cathedral and 6.9 mi (11.2 km) from Zenith Strasbourg.

What's nearby

  • European Parliament - 6 min drive - 3.6 km
  • Strasbourg Convention Centre - 7 min drive - 4.4 km
  • Strasbourg Christmas Market - 9 min drive - 6.1 km
  • Train Station Square - 9 min drive - 6.7 km
  • Strasbourg Cathedral - 9 min drive - 6.2 km

Getting around

  • Robertsau Boecklin Tram Stop - 5 min drive
  • Bischheim Station - 9 min drive
  • Strasbourg (SXB-Strasbourg Intl.) - 38 min drive

Restaurants

  • ‪Bar de la Presse - ‬6 min drive
  • ‪Restaurant la Roue d'Or - ‬6 min drive
  • ‪Restaurant la Vignette - ‬3 min drive
  • ‪L'Auberge du Cygne - ‬4 min drive
  • ‪Sushi's - ‬4 min drive

About this property

Château de Pourtalès

Strasbourg hotel in Robertsau with a full-service spa and a sauna
Château de Pourtalès offers 25 accommodations with minibars and safes. Televisions come with premium digital channels.

This Strasbourg hotel provides complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Wellness. Services include massages and facials. The spa is equipped with a sauna and a steam room. The spa is open daily.
Make yourself at home in one of the 25 guestrooms featuring minibars. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Conveniences include safes and desks, and housekeeping is provided daily.
Pamper yourself with a visit to the spa, which offers massages and facials. You can take advantage of recreational amenities such as a sauna and bicycles to rent. Additional amenities at this hotel include complimentary wireless internet access, a ballroom, and bike storage.
Buffet breakfasts are served on weekdays from 7:00 AM to 9:00 AM for a fee.
Featured amenities include multilingual staff, luggage storage, and laundry facilities. Free self parking is available onsite.
Buffet breakfasts are available for a surcharge between 7:00 AM and 9:00 AM on weekdays.

Languages

English, French, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Electric car charging station on site

Food and drink

  • Buffet breakfast available for a fee weekdays 7:00 AM–9:00 AM: EUR 16 for adults and EUR 16 for children

Things to do

  • Bike rentals
  • Bike storage
  • Full-service spa
  • Sauna
  • Steam room

Family friendly

  • Laundry facilities

Conveniences

  • Ballroom
  • Banquet hall
  • Front-desk safe
  • Library

Guest services

  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Business services

  • Conference space

Outdoors

  • Garden
  • Terrace

Spa

  • Facials
  • Massages
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • This property does not have any lifts

More

  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Heating

Bathroom

  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • 32-inch TV
  • TV/satellite channels
  • Premium channels

Food and drink

  • Free bottled water
  • Minibar

More

  • Desk
  • Iron/ironing board (on request)
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:30 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open Monday - Friday (7:00 AM - 10:00 PM) and Saturday - Sunday (7:30 AM - 10:00 PM)
Front desk staff will greet guests on arrival
If you are planning to arrive after 9:30 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 10 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 6 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are available for EUR 15.0 per night

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 1.87 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 16 for adults and EUR 16 for children
  • Pet fee: EUR 10 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 15.0 per night
  • Facilities fee: EUR 10 per person, per day and includes use of: spa

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted

We should mention

This property does not have elevators
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Château Pourtalès
Château Pourtalès Hotel
Château Pourtalès Hotel Strasbourg
Château Pourtalès Strasbourg
Château de Pourtalès Hotel
Château de Pourtalès Strasbourg
Château de Pourtalès Hotel Strasbourg

Château de Pourtalès Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 250 out of 439 reviews" "
Rating 8 - Good. 157 out of 439 reviews" "
Rating 6 - Okay. 21 out of 439 reviews" "
Rating 4 - Poor. 8 out of 439 reviews" "
Rating 2 - Terrible. 3 out of 439 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Grazio

Liked: Staff & service
Lovely grounds and house but rooms very dated and
Lovely grounds and amazing old chateau from the outside. However rooms are very dated and when hot like on the night we stayed room was very hot and stuffy - there was an old fan but again was too small and ineffective to bring the temp down. Rooms very old and tired and in need of period renovations. Also no blind in the bathroom so when showering people can see in your full glory from the lawns.
Stayed 1 night in Aug 2024

10/10 Excellent

Judith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best experience to stay here in a chateau
Wow what a wonderful place to stay. We have visited many chateaux and stately homes before but never had the opportunity to stay in one. What an amazing experience. Good size bedroom ample bathroom excellent choice of buffet food. Reception staff very helpful and friendly and gave good advice. Parking outside and easy park and ride into central strasbourg. Would recommend it without hesitation. :-)
Stayed 3 nights in Jul 2024

10/10 Excellent

Stefano

Stayed 1 night in Jun 2024

8/10 Good

Anne

Stayed 2 nights in Jun 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

8/10 Good

Vicki, ERINA

Stayed 4 nights in new section, nice large bathroom and bedroom, bed large and comfortable. Breakfast buffet nice. Didn’t have car and 25mins walk to tram that takes you in to strasbourg city. One resturant at gates entrance but not open every day, so had to walk into small town from chateau. Not good walk back at night after restaurant in dark. Beware teens on motorbikes riding around park grounds,no security and felt unsafe.
Stayed 4 nights in May 2024

10/10 Excellent

Angie

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful Way to Spend a Weekend!
Staff was very accommodating. They were friendly and fluent in English. The coffee, tea, bar area ia accessible 24 hours a day on the honor system. Someone had a beautiful wedding in the garden during our stay. The chateau is ajacent to a park area with miles of wide, level walk and bike ways! Wonderful, fresh breakfast daily!
Stayed 3 nights in Feb 2024

10/10 Excellent

Maurice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel
Stayed 1 night in Feb 2024

10/10 Excellent

Victoria

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful French Chateau
This was the perfect gathering place for our group of 8 ladies on a Christmas markets trip, We felt like royalty in our own chateau gathering around the Christmas tree in the lounge area. I enjoyed playing the beautiful piano in the ballroom. The staff made us feel so at home.
Stayed 1 night in Dec 2023

10/10 Excellent

Mustafa, Richmond

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great property. It is very unique. Staff were very friendly. Easy free parking on the site. Excellent breakfast. They have many complimentary drinks. Excellent hotel with a great price. From now on. this will be my hotel during my stay in Strasbourg.
Stayed 1 night in Dec 2023

10/10 Excellent

Annette

Beautiful hotel! and interesting history… and excellent staff; friendly and helpful! Only suggestion: people with heavy luggage should be advised of stairs
Stayed 1 night in Dec 2023

10/10 Excellent

Kaoru

Stayed 1 night in Nov 2023

10/10 Excellent

Benjamin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time. Beautiful property, Le parc room are beautiful and all renovated. It was perfect place to stay, cleanliness is top of the line.
Stayed 3 nights in Nov 2023

10/10 Excellent

Joseph

Stayed 2 nights in Oct 2023

10/10 Excellent

Sey

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Very comfortable
Stayed 1 night in Sep 2023

10/10 Excellent

Lorraine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Reception staff fabulous. Room lovely. Breakfast good. Lovely relaxed atmostphere.
Stayed 2 nights in Sep 2023

10/10 Excellent

Mary, Lake Worth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place to stay near Strasbourg. We stayed one night after taking the Tram to and from Strasbourg. Easy drive to the chateau. We stayed in the newer part of the hotel and the room was very clean and spacious. Great bathroom and the breakfast was very good. Wish we had more time to stay and walk around the park area.
Stayed 1 night in Sep 2023

8/10 Good

John

Stayed 1 night in Aug 2023

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful peaceful location. There is a bus to the center
Stayed 4 nights in Jul 2023

8/10 Good

Thomas

Liked: Cleanliness, staff & service
Stayed 2 nights in Jul 2023

8/10 Good

Soon Han

Stayed 1 night in Jun 2023

10/10 Excellent

Patricia

Stayed 1 night in Jan 2023

10/10 Excellent

Paul

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, well appointed and specious room. Adequate on site parking, delicious breakfast with a wide variety of choices. The icing on the cake is the staff at reception. Incredibly helpful and Knowledgeable.
Stayed 1 night in Dec 2022

4/10 Poor

lina

Liked: Cleanliness
Stayed 1 night in Dec 2022

10/10 Excellent

Haim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very nice hotel in a Chateau
very nice hotel, the staff was very helpful and friendly, room was big, breakfast was very good, very nice surrounding
Stayed 1 night in Dec 2022