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Four Points by Sheraton Mexico City, Colonia Roma

3.5 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Four Points by Sheraton Mexico City, Colonia Roma

Lobby
Standard Room, 2 Queen Beds, City View
Exterior
Lounge
Lobby

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
  • Gym
  • Breakfast available
  • Room service
  • 24/7 front desk

Explore the area

Map
Alvaro Obregon No. 38, P.B. Col Roma, Mexico City, CDMX, 06700
  • Museo de Cera
    16 min walk
  • Paseo de la Reforma
    18 min walk
  • Reforma 222
    18 min walk
  • Mexico City (MEX-Mexico City Intl.)
    22 min drive

Room options

View all photos for Standard Room, 2 Queen Beds, City View

Standard Room, 2 Queen Beds, City View

Standard Room, 2 Queen Beds, City View

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, City View

Standard Room, 1 King Bed, City View

Standard Room, 1 King Bed, City View

  • 28 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed with Sofa bed, City View

Superior Room, 1 King Bed with Sofa bed, City View

Superior Room, 1 King Bed with Sofa bed, City View

  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, No View

Room, 1 King Bed

Room, 1 King Bed, No View

  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, City View

Junior Suite, 1 King Bed, City View

Junior Suite, 1 King Bed, City View

  • City view
  • Sleeps 2
  • 1 King Bed

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Exterior

Sheraton Mexico City Maria Isabel Hotel

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4.6 out of 5, Wonderful, (1917)
The price is NZ$434
for 1 night
includes taxes & fees
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About the area

Mexico City

With a stay at Four Points by Sheraton Mexico City, Colonia Roma, you'll be centrally located in Mexico City, within a 5-minute drive of Angel of Independence Monument and Palacio de Bellas Artes. .This hotel is 1.4 mi (2.3 km) from Paseo de la Reforma and 2.7 mi (4.3 km) from Zócalo.

What's nearby

  • Paseo de la Reforma - 18 min walk
  • Angel of Independence Monument - 3 min drive
  • Palacio de Bellas Artes - 3 min drive
  • U.S. Embassy - 4 min drive
  • Zócalo - 4 min drive

Getting around

  • Mexico City Buenavista Station - 6 min drive
  • Nine Heroes Station - 10 min walk
  • Benito Juarez International Airport (MEX) - 22 min drive

Restaurants

  • ‪Los Bisquets Bisquets Obregón - ‬1 min walk
  • ‪La Docena - ‬1 min walk
  • Four Points by Sheraton Mexico City, Colonia Roma
  • ‪Taquitos Frontera - ‬1 min walk
  • ‪Pizza Félix - ‬1 min walk

About this property

Four Points by Sheraton Mexico City, Colonia Roma

Art Deco Mexico City hotel in Roma Norte with free valet parking
Four Points by Sheraton Mexico City, Colonia Roma offers 90 accommodations with laptop-compatible safes and complimentary bottled water. Select Comfort beds feature down comforters and premium bedding. A pillow menu is available. 55-inch LCD televisions come with premium cable channels and Netflix. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Hypo-allergenic bedding and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Stay in one of 90 guestrooms featuring LCD televisions. Your Select Comfort bed comes with down comforters and premium bedding. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.
Enjoy recreation amenities such as a fitness center or take in the view from a garden. Additional features at this Art Deco hotel include complimentary wireless internet access, concierge services, and shopping on site.
Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 7 AM to 10:00 AM for a fee.
Featured amenities include complimentary wired internet access, a 24-hour business center, and dry cleaning/laundry services. Planning an event in Mexico City? This hotel has 4575 square feet (425 square meters) of space consisting of a conference center and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 10:00 AM.
Four Points by Sheraton Mexico City, Colonia Roma has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Free valet parking on site
  • Electric car charging station on site
  • Wheelchair-accessible parking and van parking available
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee daily 7 AM–10:00 AM: MXN 265 for adults and MXN 133 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Things to do

  • Fitness centre
  • Shopping

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Conference centre (4575 square feet of space)
  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Lift
  • Grab bar in shower
  • Grab bar near toilet
  • Hand-held shower head
  • Lever door handles
  • Valet for wheelchair-equipped vehicle
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Fireplace in reception
  • No plastic coffee stirrers
  • Rooftop garden
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Heating
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Select comfort bed

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 55-inch LCD TV
  • TV channels
  • Netflix
  • Premium channels
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Desk
  • Electrical adapters/chargers
  • Iron/ironing board
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Recycling
  • Soundproofing
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 3000.00 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 22 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 265 for adults and MXN 133 for children
  • Airport shuttle fee: MXN 500 per vehicle (one-way, maximum occupancy 3)
  • Pet fee: MXN 3000.00 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Four Points Sheraton Colonia
Four Points Sheraton Colonia Hotel
Four Points Sheraton Colonia Hotel Mexico City Roma
Four Points Sheraton Mexico City Colonia Roma
Four Points Sheraton Mexico City Colonia Roma Hotel
Four Points by Sheraton Mexico City Colonia Roma
Four Points Sheraton Mexico C
Four Points by Sheraton Mexico City, Colonia Roma Hotel
Four Points by Sheraton Mexico City, Colonia Roma Mexico City

Four Points by Sheraton Mexico City, Colonia Roma Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 212 out of 394 reviews" "
Rating 8 - Good. 125 out of 394 reviews" "
Rating 6 - Okay. 34 out of 394 reviews" "
Rating 4 - Poor. 15 out of 394 reviews" "
Rating 2 - Terrible. 8 out of 394 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Itzel

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is amazing.
Stayed 1 night in Sep 2024

8/10 Good

Pablo, Austin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was fine overall. Staff at front desk was great.
Stayed 1 night in Aug 2024

10/10 Excellent

Ana Elizabeth, Calexico

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was centrally located to many dining options.
Stayed 4 nights in Aug 2024

10/10 Excellent

Edith, Chicago

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about this property was great! Location, restaurants and cafes at every corner!
Stayed 3 nights in Aug 2024

10/10 Excellent

stanley

Stayed 1 night in Aug 2024

10/10 Excellent

Gustavo

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great experience staying at this location. Everything was nice and clean.
Stayed 2 nights in Jul 2024

2/10 Terrible

Erika

Travelled with family
Liked: Amenities, property conditions & facilities
Disliked: Staff & service
Muy mala experiencia, le robaron a mi hija dos anillos y la gerente y el de seguridad de plano no saben hacer su trabajo, no les importó lo tomaron como si un robo de 2,000 dólares para ellos no fuera nada. Son muy malos en su trabajo! Da mucha impotencia saber qué esto pase en el lugar qué nos sentíamos más seguros, pero le esculcaron sus cosas a mi hija y de ahí sacaron sus dos anillos violando su privacidad!!!! A ese cuarto entraron solo dos personas la recamarera y el de seguridad. El de seguridad es un tipo con mal aspecto ni me daba nada de confianza!!! El día qué salimos del hotel ellos estaban en el restaurante como si nada solo nos voltearon la cara haciéndonos saber qué lo qué pasó a ellos no les importó en lo más mínimos dejando a el hotel por los suelos, no importándoles su trabajo !!!
Stayed 8 nights in Jul 2024

10/10 Excellent

Ariel, Temecula

Stayed 6 nights in Jun 2024

10/10 Excellent

Merideth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great hotel in a great area. The room and bathroom were clean. The staff was very accommodating and most were able to communicate in English. The street noise at night was a little loud but we were able to sleep through it.
Stayed 4 nights in Jun 2024

2/10 Terrible

Eduardo

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

8/10 Good

Pablo, Austin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location
Stayed 1 night in Jun 2024

8/10 Good

Roberto

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Todo bien.
Stayed 3 nights in May 2024

8/10 Good

Kenji

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great place to easily walk around to restaurants, bars and transportation.
Stayed 4 nights in May 2024

10/10 Excellent

Blanca

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good coffee spots nearby and lots of food options. I also was within walking distance of a mall and always felt safe.
Stayed 4 nights in Apr 2024

8/10 Good

Michael, San Diego

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was renovated recently, and the interior is very nice with a contemporary design. The room was a good size. The bathroom also was spacious and up-to-date in the fixtures. The bed was too soft for me. The coffeemaker was so-so. Otherwise very comfortable.
Stayed 1 night in Apr 2024

8/10 Good

Pablo, Austin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Juan Francisco

Muy bien ubicado me encantó lo felicito
Stayed 1 night in Apr 2024

8/10 Good

Michael

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Mar 2024

8/10 Good

CARLOS, Lima

Business traveller
Liked: Staff & service, property conditions & facilities
Limpia, cumplidora, habitaciones amplias y silenciosas. No esperes lujos sino funcionalidad.
Stayed 2 nights in Apr 2024

10/10 Excellent

Ceri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dead good.
Clean, comfortable. Great showers!
Stayed 1 night in Mar 2024

8/10 Good

Warren

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Perfect perfect location in Roma Norte. Hotel is safe, clean, and quiet. Walking distance to dozens of amazing bars and restaurants.
Stayed 6 nights in Mar 2024

10/10 Excellent

Joseph, Combined Locks

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We got in late and left early so we didn’t get to experience the bar/restaurant but everything else about our experience was top notch. Really liked the showers!
Stayed 1 night in Mar 2024

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My go-to in Mexico City
Fourth or fifth time I've stayed at this hotel. Love the place itself, the staff and the location. It's my go-to in Mexico City.
Stayed 1 night in Mar 2024

10/10 Excellent

Renee

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
This felt more like a small boutique hotel. Has an inner courtyard. Simply but tastefully appointed. Some reviews said it was noisy, but we had no issues. However, we were not facing the street. The staff was always polite and helpful and was happy to speak to us in English. We did not utilize the restaurant or gym facility but had nice service with the Starbucks off the lobby, staffed by the hotel. Housekeeping was attentive and prompt, as in when we needed extra towels.
Stayed 5 nights in Feb 2024

6/10 Okay

giselle

Stayed 1 night in Jan 2024