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Holiday Inn & Suites Mexico Zona Reforma, an IHG Hotel

3.5 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn & Suites Mexico Zona Reforma, an IHG Hotel

Exterior
Property amenity
Suite, 2 Queen Beds
Rooftop terrace
Suite, 1 King Bed

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
  • Room service
  • Parking available
  • Gym
  • 24/7 front desk

Explore the area

Map
Londres No 15 Col Juarez, Mexico City, 06600
  • Museo de Cera
    1 min walk
  • Cicatriz
    1 min walk
  • Cuauhtemoc Station
    8 min walk
  • Mexico City (MEX-Mexico City Intl.)
    24 min drive

Room options

View all photos for Suite, 1 King Bed (Minifridge)

Suite, 1 King Bed (Minifridge)

Suite, 1 King Bed (Minifridge)

  • 34 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Balcony

Premium bedding, in-room safe, desk, blackout curtains

Suite, 1 King Bed, Balcony

  • 52 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed

Premium bedding, in-room safe, desk, blackout curtains

Standard Room, 1 Queen Bed

  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 2 Bedrooms

Premium bedding, in-room safe, desk, blackout curtains

Suite, 2 Bedrooms

  • 60 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed

Suite, 1 King Bed

  • 49 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds

Suite, 2 Queen Beds

Suite, 2 Queen Beds

  • 47 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Standard Room

Standard Room

  • 25 sq m
  • Sleeps 2
  • 1 Twin Bed

Similar properties

Exterior

Fiesta Americana Reforma

Pet-friendly
Free WiFi
Restaurant
Air conditioning
4.6 out of 5, Wonderful, (2719)
The price is NZ$257
for 1 night
includes taxes & fees
2 Jan - 3 Jan
Fiesta Americana Reforma

About the area

Mexico City

With a stay at Holiday Inn & Suites Mexico Zona Reforma, an IHG Hotel, you'll be centrally located in Mexico City, steps from Museo de Cera and within a 10-minute walk of Paseo de la Reforma. .This hotel is 0.8 mi (1.3 km) from Reforma 222 and 1.1 mi (1.8 km) from Angel of Independence Monument.

What's nearby

  • Paseo de la Reforma - 5 min walk
  • Reforma 222 - 7 min walk
  • Angel of Independence Monument - 16 min walk
  • Alameda Central - 3 min drive
  • Zócalo - 5 min drive

Getting around

  • Cuauhtemoc Station - 8 min walk
  • Mexico City Buenavista Station - 10 min drive
  • Benito Juarez International Airport (MEX) - 24 min drive

Restaurants

  • ‪Cicatriz - ‬1 min walk
  • ‪Sanopecado - ‬2 min walk
  • ‪Tamales Madre - ‬3 min walk
  • ‪Breakfast Make Us Happier - ‬2 min walk
  • ‪La Rifa Chocolatería - ‬2 min walk

About this property

Holiday Inn & Suites Mexico Zona Reforma, an IHG Hotel

Hotel with a fitness center, steps from Museo de Cera
Holiday Inn & Suites Mexico Zona Reforma, an IHG Hotel offers 50 accommodations with safes and coffee/tea makers. Beds feature premium bedding. Televisions come with premium cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Mexico City hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Make yourself at home in one of the 50 guestrooms. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Enjoy recreation amenities such as a fitness center or take in the view from a rooftop terrace. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 6:30 AM to 11 AM for a fee.
Featured amenities include complimentary wired internet access, a business center, and complimentary newspapers in the lobby. Planning an event in Mexico City? This hotel has 795 square feet (74 square meters) of space consisting of conference space and a meeting room.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 11 AM.
Holiday Inn & Suites Mexico Zona Reforma, an IHG Hotel has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Valet parking on site (MXN 160 per night)

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–11 AM: MXN 270 for adults and MXN 170 for children
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • Fitness centre

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Rollaway/extra beds (surcharge)

Conveniences

  • Banquet hall
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Vending machine
  • Water dispenser

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance

Business services

  • Business centre
  • Computer station
  • Conference space (795 square feet)
  • A meeting room

Outdoors

  • Rooftop terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Braille signage
  • Upper floors accessible by stairs only

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • TV channels
  • Premium channels
  • TV

Food and drink

  • Coffee/tea maker

More

  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 1 PM

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MXN 400.0 per night
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 270 for adults and MXN 170 for children
  • Valet parking fee: MXN 160 per night
  • Rollaway bed fee: MXN 400.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Holiday Inn & Suites Mexico Zona Reforma, an IHG Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 194 out of 332 reviews" "
Rating 8 - Good. 93 out of 332 reviews" "
Rating 6 - Okay. 28 out of 332 reviews" "
Rating 4 - Poor. 7 out of 332 reviews" "
Rating 2 - Terrible. 10 out of 332 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Veronica

Stayed 2 nights in Aug 2024

10/10 Excellent

Louis

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
The Hotel Staff have made this stay amazing. The hospitality and cleanliness is remarkable. It has rained heavily here the last two days and we experienced a leak in our room when we called to notify the staff a maintenance person was immediately dispatched to assess the issue. As a result of the assessment we were immediately assigned another, much nicer, room. I would highly recommend this hotel to anyone.
Stayed 2 nights in Sep 2024

10/10 Excellent

Salvador

Stayed 2 nights in Aug 2024

8/10 Good

Robert

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice but old
Stayed 1 night in Jan 2024

10/10 Excellent

Hector

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Service overall.
Stayed 4 nights in Jan 2024

6/10 Okay

luis, ciudad juarez

Travelled with family
Liked: Cleanliness
lift wasnt working,, they gave us 5th floor !!!!
Stayed 2 nights in Aug 2023

4/10 Poor

laura

Business traveller
Liked: Cleanliness, room comfort
elevators not working!
We stayed for 3 days and we’re given the 5th floor. The elevators did not work. I think we should’ve been told to be given the choice to pick another hotel. I have bad knees so it was not a good experience
Stayed 2 nights in Aug 2023

6/10 Okay

Lisa

Stayed 1 night in Jul 2023

10/10 Excellent

Sergio

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2023

10/10 Excellent

Priscila

Travelled with family
Liked: Cleanliness, property conditions & facilities
Staff is friendly and helpful when we requested assistance.
Stayed 2 nights in Mar 2023

2/10 Terrible

Dan

Disliked: Amenities, property conditions & facilities
Building is old. Rooms are too dark with windows facing inside corridors. You can not see the street or even the sky,I felt I was in jailhouse cell. Location is bad, lots of homeless people, difficult to find and far from the center. Will never go there again
Stayed 2 nights in Feb 2023

8/10 Good

zhaohui

Liked: Cleanliness, room comfort
Stayed 5 nights in Jan 2023

10/10 Excellent

Margarita

Liked: Cleanliness, amenities, property conditions & facilities

6/10 Okay

Armando

Stayed 1 night in Dec 2022

4/10 Poor

Efren

Stayed 4 nights in Nov 2022

8/10 Good

Edilma

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
I did not stay at the hotel, but my family of 6 members had a great experienced, welcoming atmosphere, walkable distance to important landmarks. Staff was tremendously well trained responding all questions via phone. Great services.

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort
Stayed 4 nights in Nov 2022

10/10 Excellent

Cynthia

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Amazing place
Stayed 3 nights in Oct 2022

8/10 Good

Eduardo

Stayed 7 nights in Oct 2022

10/10 Excellent

Monica

Business traveller, Travelled with partner
Liked: Amenities, property conditions & facilities
Absolutely fantastic the rooms are wonderful and nicely kept. The service is absolutely amazing from front desk to kitchen/room service. They answered all our questions and were willing to help us with whatever we needed definitely recommend. We stayed for a week and were so impressed.
Stayed 7 nights in Sep 2022

10/10 Excellent

Eduardo

Liked: Amenities, property conditions & facilities
All personal very good communication and respect!Clean place and nice area!Breakfast great!Thank you!
Stayed 10 nights in Sep 2022

10/10 Excellent

Carlos

Travelled with partner
Liked: Cleanliness, amenities
Comoda ubicacion. Instalaciones básicas y requieren de mantenimiento pues están viejas
Stayed 1 night in Sep 2022

10/10 Excellent

Miguel, Calgary

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Third time here, love the hotel, rooms are huge, bed is comfy and the place is very clean, also the area around is awesome
Stayed 3 nights in Jun 2022

10/10 Excellent

Franklin

Liked: Staff & service, amenities, property conditions & facilities
I spent eight nights at this hotel and enjoyed it very much. The location on a quiet part of Calle Londres is excellent. My room was large, clean, very quiet, with lots of natural light and a very comfortable bed. When there were problems I told the front desk and they were fixed very quickly. In general the staff was friendly and helpful and we often had conversations that were half in English and half in Spanish. I also enjoyed eating breakfast some mornings on the terrace which has a nice view. They also arranged for me to get my mandatory COVID test through a company that came to my room by appointment and did it for $800MXN ($40 US). The results were emailed to me an hour later. The only thing I didn't like was the taxi stand at the front door, asking me if I wanted a cab every time I left the building. There is also a long flight of stairs from the street up to the front desk. This might be a problem for people who have trouble on stairs.
Stayed 8 nights in Apr 2022

8/10 Good

Isabel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is great, there is many restaurants, caffe, and shops within he area. One point of concern was an odor of the linen ( mildew ).
Stayed 1 night in Mar 2022