2/10 Terrible
Therese
Travelled with family
22 Sept 2024
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
We were placed here because our Match 14, 2024 VRBO home was no longer available. We bike a fantastic price on the full house, so a comparable priced room was much smaller and further away from the University of Dayton where our event was. This extended stay had questionable clientele hanging out in the parking lot smoking, blocking the entrance. The entrance and the hallways were filled with cigarette smoke and litter. Because of the extended stay status, cats and dogs were permitted on the premises. A dog kept us up the first night. Additionally, we believe a cat ir dog was in our room prior to our stay and the room wasn't completely sanitized, because both of of broke out with itchy eyes and runny noses. We were told there was a kitchenette in the room, we weren't told that there weren't any kitchen supplies. Not even a styrofoam cup for the coffee. The placid cup was nearly impossible to drink the hot coffee from.
One of out rooms had the security latch engaged and we couldn't get in the room. Luckily, there was another room available on the other side of the hotel. Luckily too, the second room was for my adult child and not a teenager or I would have felt comfortable or safe letting them stay in the room so far away.
The absolute only positive, was the hotel clerk that checked ys in. I wish I knew his name, but he was professional, courteous, and welcoming.
Therese
Stayed 2 nights in Sep 2024