The overall area was fantastic, as were the staff and other staying guests. The ice machines on the first and second floor were broken, so the third floor was the only place to go for ice. The room was amazing, however there were always ants in the bathroom even when things were cleaned, and we were staying on the second floor. Not sure if there was anything in the walls or if they were coming up the drain, but it made going to the bathroom and showering a little longer than desired as the ants would need rinsed down the drain or wiped off the floor. Outside of that small inconvenience, the place and staff were fantastic.