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Holiday Inn Express Hotel & Suites Jackson NE, an IHG Hotel

2.5 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Express Hotel & Suites Jackson NE, an IHG Hotel

Outdoor pool
Property amenity
In-room safe, desk, blackout curtains, iron/ironing board
Exterior
Exterior

Reviews

8.4 out of 10

Very good

Popular amenities

  • Gym
    Gym
  • Pool
    Pool
  • Laundry
    Laundry
  • Air conditioning
    Air conditioning
  • Housekeeping
    Housekeeping
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
55 Parkstone Place, Jackson, TN, 38305
  • West Tennessee Healthcare Sportsplex
    6 min walk
  • The Ballpark at Jackson
    14 min walk
  • Old Hickory Mall
    7 min drive
  • Jackson, TN (MKL-McKellar-Sipes Regional)
    15 min drive

Room options

View all photos for Standard Room, 2 Queen Beds

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Communication)

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Accessible (Communication)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Standard Room

Standard Room

  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed (Walk-In Shower)

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 1 King Bed (Walk-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible (Communication)

In-room safe, desk, blackout curtains, iron/ironing board

Suite, 2 Queen Beds, Accessible (Communication)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed (Walk-In Shower)

In-room safe, desk, blackout curtains, iron/ironing board

Suite, 1 King Bed (Walk-In Shower)

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Communication Accessible)

In-room safe, desk, blackout curtains, iron/ironing board

Suite, 1 King Bed, Accessible (Communication Accessible)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds (Bath Shower Combination)

In-room safe, desk, blackout curtains, iron/ironing board

Suite, 2 Queen Beds (Bath Shower Combination)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed with Sofa bed (Walk-In Shower)

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 1 King Bed with Sofa bed (Walk-In Shower)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed (Walk-In Shower)

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 1 King Bed (Walk-In Shower)

  • Sleeps 3
  • 1 King Bed

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About the area

Jackson

With a stay at Holiday Inn Express Hotel & Suites Jackson NE, an IHG Hotel in Jackson, you'll be within a 15-minute walk of West Tennessee Healthcare Sportsplex and The Ballpark at Jackson. .This hotel is 4.5 mi (7.2 km) from Lane College and 5.2 mi (8.4 km) from Old Hickory Mall.

What's nearby

  • West Tennessee Healthcare Sportsplex - 6 min walk - 0.6 km
  • The Ballpark at Jackson - 14 min walk - 1.2 km
  • Casey Jones Village - 7 min drive - 9.3 km
  • Lane College - 8 min drive - 7.3 km
  • Union University - 8 min drive - 10.6 km

Getting around

  • Memphis International Airport (MEM) - 86 min drive

Restaurants

  • ‪McDonald's - ‬7 min walk
  • ‪Sonic Drive-In - ‬7 min walk
  • ‪Sonic Drive-In - ‬5 min drive
  • ‪Sonic Drive-In - ‬6 min drive
  • ‪Cracker Barrel - ‬6 min drive

About this property

Holiday Inn Express Hotel & Suites Jackson NE, an IHG Hotel

Hotel in Jackson with a fitness center and a 24-hour front desk
Holiday Inn Express Hotel & Suites Jackson NE, an IHG Hotel offers 92 air-conditioned accommodations with safes and complimentary newspapers. 32-inch flat-screen televisions come with premium cable channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include bathtubs and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Make yourself at home in one of the 92 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have bathtubs and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Be sure to enjoy recreational amenities including an outdoor pool and a fitness center. This hotel also features complimentary wireless internet access, gift shops/newsstands, and a banquet hall.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site

Things to do

  • Fitness centre
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Microwave
  • Outdoor pool
  • Fridge

Conveniences

  • Banquet hall
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities

Business services

  • Business centre
  • A meeting room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Bath
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • TV channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Desk
  • Electrical adapters/chargers
  • Free local calls
  • Free newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

Pool access available from 10 AM to 10 PM
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Hotel Jackson NE
Holiday Inn Express Jackson NE
Holiday Inn Express Hotel Suites Jackson NE
Inn Express Jackson NE
Holiday Inn Express Hotel Suites Jackson NE
Holiday Inn Express Hotel Suites Jackson NE an IHG Hotel
"Holiday Inn Express Hotel Suites Jackson NE an IHG Hotel"

Holiday Inn Express Hotel & Suites Jackson NE, an IHG Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 281 out of 505 reviews" "
Rating 8 - Good. 122 out of 505 reviews" "
Rating 6 - Okay. 48 out of 505 reviews" "
Rating 4 - Poor. 30 out of 505 reviews" "
Rating 2 - Terrible. 24 out of 505 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Christopher

Stayed 1 night in Aug 2024

8/10 Good

BARRY

Travelled with family and small children, Business traveller
Liked: Staff & service, amenities, property conditions & facilities
Nice, Clean, and very Friendly
Stayed 1 night in Jul 2024

8/10 Good

Robert

Stayed 1 night in Jul 2024

10/10 Excellent

Sarah

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Matt

Liked: Cleanliness, staff & service, property conditions & facilities
Reliable
Stayed 1 night in Jul 2024

10/10 Excellent

Christy

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was great. Friendly staff. Good breakfast every day that was kept stocked.
Stayed 2 nights in Jun 2024

8/10 Good

Vincent

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
location
Stayed 2 nights in Jul 2024

10/10 Excellent

Georgena

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was conveniently located to places to eat.
Stayed 1 night in Jun 2024

4/10 Poor

Theo

Disliked: Cleanliness, amenities
There was kids running the hallways late into the night. Went to breakfast twice trying to eat and both times the food trays were empty. Room had a musty, previous smoker smell. My favorite was the used band aid left on the bathroom counter.
Stayed 1 night in Jun 2024

10/10 Excellent

MICHAEL

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Yearly stop.
Even with a bunch of kid ball players there it was a pleasant stay rooms were quiet. Ample parking, lots of room for gatherings outside. Easy on easy off. Adequate breakfast for driving all day. Close to a distillery and winery.
Stayed 1 night in Jun 2024

10/10 Excellent

Steve

Stayed 1 night in May 2024

10/10 Excellent

Mary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Vicki

Stayed 1 night in Apr 2024

10/10 Excellent

APRIL

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Holiday inn review
It was clean and good . I had to call cause they double card me . Got it resolved just waiting on my refund .
Stayed 3 nights in May 2024

10/10 Excellent

Sally, Mobile

Liked: Cleanliness, staff & service, property conditions & facilities
Nice clean hotel
Stayed 1 night in Apr 2024

10/10 Excellent

Sana

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved it!
This hotel is amazing and great location for where I wanted to be. Staff was very kind and helpful. The only thing is my room wasn't cleaned on day 1 so I think they just forgot but I was hoping to come back to a clean room and fresh towels.
Stayed 2 nights in Apr 2024

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Homeward bound
Great friendly checkin .Room was quiet, spacious an clean
Stayed 1 night in Mar 2024

10/10 Excellent

Kristi, Minneapolis

Stayed 2 nights in Mar 2024

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
It was ok. Shower wasn’t that great. Looked moldy around bottom tiles in the shower.
Stayed 1 night in Mar 2024

10/10 Excellent

Ladonna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff were very friendly, room was spotless,bed was very comfortable, the cookies are awesome 😃😃,we always stay at this hotel when in Jackson Tn
Stayed 2 nights in Mar 2024

10/10 Excellent

Travis A

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

10/10 Excellent

Sabrina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Feb 2024

8/10 Good

Steven

Stayed 1 night in Jan 2024