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Comfort Suites At Rivergate Mall

2.5 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Comfort Suites At Rivergate Mall

Exterior
Interior entrance
Indoor pool
Premium bedding, in-room safe, desk, iron/ironing board
Lobby

Reviews

7.4 out of 10

Good

Popular amenities

  • Pool
  • Gym
  • Housekeeping
  • Breakfast included
  • Laundry
  • Air conditioning

Explore the area

Map
621 Rivergate Pkwy, Goodlettsville, TN, 37072
  • Rivergate Mall
    17 min walk
  • Nashville National Cemetery
    7 min drive
  • Old Hickory Lake
    14 min drive
  • Nashville, TN (BNA-Nashville Intl.)
    21 min drive

Room options

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

Premium bedding, in-room safe, desk, iron/ironing board

Suite, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Double Beds, Non Smoking

Suite, 2 Double Beds, Non Smoking

Suite, 2 Double Beds, Non Smoking

  • 29 sq m
  • Sleeps 5
  • 2 Double Beds

View all photos for Suite, Non Smoking

Suite, Non Smoking

Suite, Non Smoking

  • 27 sq m
  • Sleeps 4
  • 1 King Bed OR 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Premium bedding, in-room safe, desk, iron/ironing board

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

Premium bedding, in-room safe, desk, iron/ironing board

Suite, 1 King Bed, Accessible, Non Smoking

  • Sleeps 4
  • 1 King Bed

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Exterior

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About the area

Goodlettsville

A stay at Comfort Suites At Rivergate Mall places you in the heart of Goodlettsville, a 2-minute drive from Rivergate Mall and 7 minutes from Nashville National Cemetery. .This hotel is 8.6 mi (13.8 km) from Grand Old Golf, Games & GoKarts and 9 mi (14.5 km) from Grand Ole Opry.

What's nearby

  • Rivergate Mall - 17 min walk
  • Nissan Stadium - 13 min drive
  • Gaylord Opryland Resort & Convention Center - 13 min drive
  • Opryland Hotel Gardens - 14 min drive
  • Grand Ole Opry - 16 min drive

Getting around

  • Nashville Donelson Station - 18 min drive
  • Nashville International Airport (BNA) - 21 min drive

Restaurants

  • ‪Chick-fil-A - ‬16 min walk
  • ‪McDonald's - ‬10 min walk
  • ‪Taco Bell - ‬17 min walk
  • ‪Baskin-Robbins - ‬16 min walk
  • ‪LongHorn Steakhouse - ‬18 min walk

About this property

Comfort Suites At Rivergate Mall

Hotel with free breakfast, near Rivergate Mall
Comfort Suites At Rivergate Mall offers 80 air-conditioned accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas. Beds feature premium bedding. Plasma televisions come with premium satellite channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Goodlettsville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Children under 18 years old are not allowed in the swimming pool, fitness facility, or spa tub without adult supervision.

Make yourself at home in one of the 80 air-conditioned rooms featuring refrigerators and plasma televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms feature shower/tub combinations, complimentary toiletries, and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Take advantage of recreation opportunities including an indoor pool and a 24-hour fitness center. This hotel also features complimentary wireless internet access, gift shops/newsstands, and a picnic area.
A complimentary continental breakfast is served daily from 6:30 AM to 9:30 AM.
Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Free self parking is available onsite.
A complimentary continental breakfast is served each morning between 6:30 AM and 9:30 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Motorhome/coach/lorry parking on site

Food and drink

  • Free continental breakfast available daily 6:30 AM–9:30 AM
  • Coffee/tea in a common area

Things to do

  • 24-hour fitness centre
  • Indoor pool

Family friendly

  • Cots/infant beds (surcharge)
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Fridge

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities

Business services

  • 24-hour business centre

Outdoors

  • Picnic area

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Lift
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Cots/infant beds (surcharge)
  • Premium bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Shower/bath combination
  • Towels

Entertainment

  • Plasma TV
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2 AM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are available for USD 50.0 per stay

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Crib (infant bed) fee: USD 50.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 18 years old are not allowed in the swimming pool, fitness facility, or spa tub without adult supervision

Property is also known as

Comfort Suites Rivergate
Comfort Suites Rivergate Mall
Comfort Suites Rivergate Mall Goodlettsville
Comfort Suites Rivergate Mall Hotel
Comfort Suites Rivergate Mall Hotel Goodlettsville
Comfort Suites At Rivergate Mall Hotel
Comfort Suites At Rivergate Mall Goodlettsville
Comfort Suites At Rivergate Mall Hotel Goodlettsville

Comfort Suites At Rivergate Mall Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 227 out of 707 reviews" "
Rating 8 - Good. 206 out of 707 reviews" "
Rating 6 - Okay. 125 out of 707 reviews" "
Rating 4 - Poor. 72 out of 707 reviews" "
Rating 2 - Terrible. 77 out of 707 reviews" "

7.4/10

Cleanliness

8.0/10

Staff & service

6.6/10

Amenities

7.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Jesse

Liked: Property conditions & facilities
Was great
Stayed 2 nights in Sep 2024

8/10 Good

Shawn

Stayed 2 nights in Aug 2024

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

2/10 Terrible

Tom

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely disgusting property. We found blood on the floor, stains in the bed, holes in the sheets, mold in the bathroom. When we complained we were told to contact Orbitz. Orbitz filed a claim for refund which was denied because we “didn’t tell hotel” which was a blatant lie. DO NOT STAY HERE!
Stayed 1 night in Aug 2024

6/10 Okay

Russell

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

6/10 Okay

Ahian

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yea
Stayed 2 nights in Jul 2024

2/10 Terrible

Chester

Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Naomi, SPRING

Liked: Cleanliness, property conditions & facilities
Nice place
Stayed 1 night in Jul 2024

2/10 Terrible

kosal

Disliked: Cleanliness
Stayed 2 nights in May 2024

2/10 Terrible

Genesis, York

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I had to change rooms twice cause the rooms were unclean and have a horrible stench. Then was told I couldn’t receive a discount or any credit for the inconvenience. The service was also poor. I would not be staying there anymore.
Stayed 2 nights in Jul 2024

8/10 Good

shanae

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I spent four nights here at this hotel my room suite was clean had all the amenities everything worked. I had no issue. I heard a little bit of noise but that’s normal. Other than that. I got a good nights. Sleep Staff was really nice.
Stayed 4 nights in Jul 2024

10/10 Excellent

Terrence

Stayed 1 night in Jul 2024

10/10 Excellent

Tina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice spot
Stayed 1 night in Jul 2024

4/10 Poor

Janice

Travelled with family
Disliked: Property conditions & facilities
This is an older property. It’s not well maintained beyond the lobby. Plus, the cost was way too much for what we got($132.00)
Stayed 1 night in Jun 2024

4/10 Poor

Milly, Charleston

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness
Our room was tidy but smelled like smoke (non smoking room). The bed cover and sheets were stained and the mattress was stained as well. The carpet felt sticky to the bare feet. The staff was great, very polite. I did not complain since we were only staying for one night (I probably should have).
Stayed 1 night in Jun 2024

6/10 Okay

Melanie

Travelled with family
Disliked: Property conditions & facilities
Go elsewhere if you can
Room was dated, evidence of water damage on ceiling. Bed sheets were dirty, with hairs present. Bed was somewhat comfortable, but as I have a bad back I slept in a zero g recliner that carry on trips as most hotels do not have beds that support my back. Bathroom, was somewhat clean pubic hair was in a couple of towels and the tub was slightly dirty. Adjacent room were other family members stayed was about the same except they had the added of excitement of killing a cockroach as soon as they walked in. No other local insects were found. Also, the pool was closed and we were looking forward to a swim after a long day of traveling, and was closed for the duration of our stay. Apparently, the door lock was broken creating a safety hazard, but there is no telling how long it had been closed. It would have been nice for that info to be posted on their website before we booked. As we probably would have went elsewhere. Also, the gym was exceptionally dirt and dated. Overall the experience was 2 stars, the desk people were somewhat helpful but couldn’t help with any kind of discount for all of the issues without a manager present, we are supposed to be contacted today by the manager so we’ll see.
Stayed 2 nights in Jun 2024

6/10 Okay

Josh

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

4/10 Poor

Grace

Travelled with family
Disliked: Property conditions & facilities
Best part were the comfy beds. Worse part was cold breakfast. Pool was closed.
Stayed 2 nights in Jun 2024

4/10 Poor

Matt

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Entire property smells of must, mold, and old smoke being covered up by air fresheners. Couch in room was covered in dog hair. Pull out couch matress was absoulutley nasty. Our feet were black after 5 minutes in the room.
Stayed 2 nights in Jun 2024

4/10 Poor

Brad

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Avoid, if possible.
The staff was friendly, but the condition of the hotel was poor. There was a musty smell, the room smelled smoky, even though the building was supposedly smoke free, the sheets were yellowed, and the floors were stained.
Stayed 1 night in Jun 2024

6/10 Okay

Trameika

Travelled with family
Liked: Staff & service, amenities
The hotel was nice and was not too far from the apartment my daughter was moving into for school. All of the members of the staff were extremely nice and breakfast was really good. I gave the rating I did because the first room we were given, did not have a shower curtain, but it shows that they are cleaning and washing behind each guest. I was switched to the room across the hall which did have one. The stay was pleasant and would possible stay here again. Thanks all.
Stayed 2 nights in Jun 2024

10/10 Excellent

James

Stayed 5 nights in Mar 2024

8/10 Good

Melba

Travelled with family
Liked: Staff & service, amenities
They had an indoor pool which was good.
Stayed 3 nights in Jun 2024

6/10 Okay

Eric

Travelled with family, Travelled with group
Disliked: Amenities, property conditions & facilities
Area outside not great
Stayed 1 night in Apr 2024

10/10 Excellent

Bryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay.
Stayed 1 night in Apr 2024