Spa & Wellness Hotel Diament Ustron

4.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Spa & Wellness Hotel Diament Ustron

Indoor pool, pool loungers
Sundeck
Bar (on property)
Exterior
Comfort Room (Family)

Reviews

7.8 out of 10

Good

Popular amenities

  • Bar
  • Laundry
  • Hot tub
  • Pool
  • 24/7 front desk
  • Gym

Explore the area

Map
ul. Zdrojowa 3, Ustron, Silesian, 43-450
  • Pijalnia Wód
    4 min walk
  • Leśny Park Niespodzianek
    6 min walk
  • Restauracja Atmosfera
    1 min walk
  • Ustroń Brzegi Station
    20 min walk

Room options

Standard Twin Room

  • 21 sq m
  • Sleeps 3
  • 2 Twin Beds

Panoramic Twin Room

  • 21 sq m
  • Mountain view
  • Sleeps 2
  • 2 Twin Beds

Apartment

  • 30 sq m
  • Valley view
  • Sleeps 3
  • 1 Double Bed

Comfort Room (Family)

  • 25 sq m
  • Sleeps 3
  • 1 Double Bed

Superior Room, 1 Bedroom

  • 32 sq m
  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed OR 3 Twin Beds

Similar properties

About the area

Ustron

With a stay at Spa & Wellness Hotel Diament Ustron in Ustron, you'll be in the mountains, just a 4-minute walk from Pijalnia Wód and 6 minutes by foot from Leśny Park Niespodzianek. .This family-friendly hotel is 1 mi (1.7 km) from Dolina Gościradowca Trail and 1.3 mi (2.1 km) from Silesian Beskids Landscape Park.

What's nearby

  • Dolina Gościradowca Trail - 13 min walk
  • Mountain Park Równica - 8 min drive
  • Ustron Ski Resort - 8 min drive
  • Równica - 10 min drive
  • Wisla Ski Resort - 16 min drive

Getting around

  • Ustroń Brzegi Station - 20 min walk
  • Katowice (KTW-Pyrzowice) - 78 min drive

Restaurants

  • ‪Rolls-Burger - ‬3 min drive
  • ‪Oliwka & Co - ‬17 min walk
  • ‪Karczma Góralska - ‬18 min walk
  • ‪SiSi Pizzeria e Ristorante - ‬3 min drive
  • ‪Wrzos. Restauracja. Dembiński K. - ‬18 min walk

About this property

Spa & Wellness Hotel Diament Ustron

Family-friendly hotel with a full-service spa and a fitness center
Spa & Wellness Hotel Diament Ustron offers 44 air-conditioned accommodations with minibars and safes. Plasma televisions come with satellite channels. Guests can make use of the in-room refrigerators and coffee/tea makers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and complimentary toiletries. A nightly turndown service is provided and housekeeping is offered daily.

An indoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has couples treatment room(s). Services include hot stone massages, Swedish massages, facials, and body scrubs. The spa is equipped with a sauna and a spa tub. The spa is open daily.
Make yourself at home in one of the 44 air-conditioned rooms featuring refrigerators and minibars. Plasma televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include phones, as well as safes and desks.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You can take advantage of recreational amenities such as an indoor pool, a spa tub, and a sauna. Additional amenities at this hotel include complimentary wireless internet access, an arcade/game room, and ski storage.
Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are served on weekdays from 7:30 AM to 10:30 AM and on weekends from 7:30 AM to 11:00 AM for a fee.
Featured amenities include a business center, a 24-hour front desk, and luggage storage. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 7:30 AM and 10:30 AM and on weekends between 7:30 AM and 11:00 AM.
Spa & Wellness Hotel Diament Ustron has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, Polish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (PLN 25 per night)

Food and drink

  • Buffet breakfast available for a fee 7:30 AM–10:30 AM on weekdays and 7:30 AM–11:00 AM on weekends: PLN 75 for adults and PLN 75 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Things to do

  • Arcade/games room
  • Billiards/pool table
  • Children's pool
  • Fitness centre
  • Free bike hire
  • Full-service spa
  • Indoor pool
  • Playground
  • Sauna
  • A hot tub
  • Steam room

Family friendly

  • Arcade/games room
  • Children's pool
  • Free children's club
  • Indoor pool
  • Laundry facilities
  • Playground
  • Fridge

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Library

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Ski storage
  • Tour/ticket assistance
  • Turndown service

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • BBQ grill(s)
  • Garden
  • Picnic area
  • Pool sunloungers
  • Terrace

Spa

  • Body scrubs
  • Body treatments
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massage - hot stone
  • Massage - Swedish
  • Sauna
  • Spa open daily
  • Hot tub

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Grab bar near toilet
  • In-room accessibility

More

  • Fireplace in reception
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Free toiletries
  • Towels

Entertainment

  • TV/satellite channels
  • Plasma TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Fridge

More

  • Desk
  • Phone
  • Safe
  • Turndown service

Policies

Check-in

Check-in time starts at 4 PM

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for PLN 195 per day
Cribs (infant beds) are available for PLN 19.0 per day

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: PLN 5.50 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately PLN 75 for adults and PLN 75 for children
  • Self parking fee: PLN 25 per night
  • Crib (infant bed) fee: PLN 19.0 per day
  • Rollaway bed fee: PLN 195 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards, mobile payments, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Please note guests must provide documentation at check-in showing the age of any children included in the reservation.

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Spa & Wellness Hotel Diament
Spa & Wellness Hotel Diament Ustron
Spa Wellness Diament
Spa Wellness Diament Ustron
Spa Wellness Hotel Diament Ustron
Spa Wellness Hotel Diament
Spa & Wellness Diament Ustron
Spa Wellness Hotel Diament Ustron
Spa & Wellness Hotel Diament Ustron Hotel
Spa & Wellness Hotel Diament Ustron Ustron
Spa & Wellness Hotel Diament Ustron Hotel Ustron

Spa & Wellness Hotel Diament Ustron Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 13 out of 37 reviews" "
Rating 8 - Good. 12 out of 37 reviews" "
Rating 6 - Okay. 7 out of 37 reviews" "
Rating 4 - Poor. 5 out of 37 reviews" "
Rating 2 - Terrible. 0 out of 37 reviews" "

7.8/10

Cleanliness

8.0/10

Staff & service

9.0/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

4/10 Poor

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Not worth the money we paid
We had to change our room as we found a cockroach walking on the furniture towards a plate with food. In the next room we found spiders and the sink was cracked. The food and its variety at the breakfast refers to a 3 star hotel. A plus for kids animators
Stayed 1 night in Jun 2024

10/10 Excellent

Tomasz

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice
Stayed 1 night in Aug 2023

10/10 Excellent

Joanna

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice place for relaxing, beautiful views
Stayed 3 nights in Jul 2023

10/10 Excellent

Tomasz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2023

6/10 Okay

Tom

Stayed 1 night in Nov 2019

6/10 Okay

Michal

Disliked: Staff & service

10/10 Excellent

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Would visit it again
Everything was okay expect 2nd day when I went back to my room, it looked like someone was in my room but no room service was done. They did offer an upgrade free of charge after I spoke to them which was nice touch....

8/10 Good

Pierre

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

8/10 Good

Helmut

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alles ziemlich gut!
Stayed 2 nights in Feb 2023

10/10 Excellent

Wladyslaw

Stayed 2 nights in Aug 2022

10/10 Excellent

Senad

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2021

4/10 Poor

Wladyslaw

Disliked: Cleanliness, staff & service
Stayed 2 nights in Oct 2021

10/10 Excellent

Atle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021

10/10 Excellent

Michal

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2021

10/10 Excellent

Grzegorz

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2021

8/10 Good

Michal

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

8/10 Good

Marcin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

6/10 Okay

Wladyslaw

Liked: Cleanliness, property conditions & facilities, room comfort
Hotel i obsluga ok.
Stayed 2 nights in Sep 2019

8/10 Good

Adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2019

8/10 Good

Jaroslaw

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jun 2019

8/10 Good

Piotr

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bardzo fajny hotel również dla rodzin
Bardzo miła oraz sympatyczna obsługa, zawsze gotowa nieść pomoc.
Stayed 1 night in Jun 2019

10/10 Excellent

Elzbieta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Świetny hotel w urokliwej okolicy
Świetna obsługa, czyste i ładne pokoje, smaczne śniadania, zadbana i czysta strefa basenowa, piękna okolica. Serdecznie polecam pobyt w hotelu Diament.
Stayed 1 night in Jun 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
zima
niezłe miejsce, ale zimno w pokoju
Stayed 1 night in Jan 2019

8/10 Good

Izabela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fajny hotel
Duży hotel, przyjazny rodzinom z dziećmi, wiele atrakcji dla maluchów. Pary i single mogą trochę być zmęczeni ilością dzieci. Piękna okolica i widoki, myślę że wiosną i latem szczególnie będzie to urokliwe. Niezły basen, małe jakuzzi, dobrze nagrzana sauna.Śniadania typowe, bez rewelacji, ale nie można narzekać. Bardzo dobre dania serwowane w restauracji. Personel się stara i reaguje na uwagi. Minusem jest brak kosmetyków, np.żeul do kąpieli na cały pobyt, a tylko na powitanie, w 4 gwiazdkowym hotelu to dziwne.
Stayed 6 nights in Jan 2019