4/10 Poor
Connor M.
13 Jun 2021
Over promised under delivered
So this was my family’s first trip to Destin and to this resort. Destin was absolutely beautiful! Awesome weather and awesome beach experience for the whole group!! The resort...well it was pretty disappointing experience. Once we arrived to the resort they were having power outage issues, which was out of our control and also the help at the resort which I understand. However after you have been driving for over 14 hours to arrive in Destin and walk into your condo and the lights don’t work and the A/C also isn’t working that’s not a good start. Once the power was back on then there was a problem with the water pressure and still with the A/C. So of course by that time the properties employees were all off so in order to talk to anyone about the ongoing issues you had to talk to a management staff that wasn’t even located in the state of Florida and they were very rude and not helpful at all! Finally spoke to someone who was able to help and get a maintenance employee to our condo and get everything resolved after hours of waiting. Overall like I said before Destin was awesome and a great experience but the condo was very disappointing. Idk if I would ever book here again and give them another chance or not. Just my opinion
Connor M.
Stayed 5 nights in Jun 2021