When you stay at SureStay Plus by Best Western Mobile I-65 in Mobile, you'll be near the airport, within a 15-minute drive of University of South Alabama and Mobile Cruise Terminal. .This hotel is 1 mi (1.6 km) from Spring Hill College and 1 mi (1.7 km) from Dauphin Street.
What's nearby
Dauphin Street - 14 min walk - 1.2 km
Spring Hill College - 15 min walk - 1.3 km
Hank Aaron Stadium - 6 min drive - 5.8 km
University of South Alabama - 6 min drive - 5.8 km
Mobile Cruise Terminal - 11 min drive - 10.3 km
Getting around
Mobile, AL (BFM-Downtown Airport) - 10 min drive
Restaurants
Raising Cane's Chicken Fingers - 18 min walk
McDonald's - 20 min walk
Briquettes Steakhouse - 2 min drive
McDonald's - 2 min drive
BJ's Restaurant & Brewhouse - 18 min walk
About this property
SureStay Plus by Best Western Mobile I-65
Hotel in Mobile with a fitness center and a 24-hour business center
SureStay Plus by Best Western Mobile I-65 offers 94 air-conditioned accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations and complimentary toiletries.
This Mobile hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.
Recreational amenities at the hotel include a fitness center.
Make yourself at home in one of the 94 air-conditioned rooms featuring microwaves and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and a fireplace in the lobby.
Self-serve breakfasts are available daily from 6:00 AM to 9:00 AM for a fee.
Featured amenities include a 24-hour business center, a 24-hour front desk, and laundry facilities. Free self parking is available onsite.
Self-serve breakfasts are available for a surcharge and are served each morning between 6:00 AM and 9:00 AM.
Languages
English
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transport
Free self parking on site
RV/bus/lorry parking on site
Wheelchair-accessible parking and van parking available
Food and drink
Daily self-serve breakfast available 6:00 AM to 9:00 AM for a fee
Coffee and tea in common areas
Things to do
Gym
TV in common areas
Family friendly
In-room microwave
Laundry facilities
Mini-fridge
Conveniences
24-hour front desk
Laundry facilities
Vending machine
Guest services
Housekeeping (daily)
Business services
24-hour business centre
Meeting room
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Front desk staff will greet guests on arrival at the property
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
Property is also known as
Comfort Inn Hotel Mobile
Comfort Inn Mobile
Surestay Plus By Mobile I 65
Comfort Inn I 65 at Airport Blvd
SureStay Plus by Best Western Mobile I 65
SureStay Plus by Best Western Mobile I-65 Hotel
SureStay Plus by Best Western Mobile I-65 Mobile
SureStay Plus by Best Western Mobile I-65 Hotel Mobile
SureStay Plus by Best Western Mobile I-65 Reviews
Reviews
6.8
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Horrible Experience. Me and my family have changed 3 rooms during our 2 days stay due to several issues. Rm 209 door latch was broken, Rm 206 clogged toilet, Rm 205 had no fridge and the smoke alarm was buzzing continuously. No maintenance team on the property to resolve any of these issues.
There was hardly anything for breakfast, only cereal and milk. Dining floor was very unclean.
Front Desk very hostile and couldn't provide any assistance.
In staying in this hotel I initially started with a couple days and wound up staying a week, management gave nothing but excuses Everytime I complained about the issues. They only offered to take a couple dollars a night off my stay with in my opinion was horrible customer service. They didn't have no clean towels for days . Housekeeping refused to clean my room even tho I complained and asked it still didn't get done. Breakfast went from a few things to only coffee.. and when breakfast was served it be cereal no milk, moldy bread no butter or jam, no juice no nothing no fruit or anything by the 5th day it was down to cofee only ...staff was rude and didn't care.Claimed they only cleaned rooms people checked out of. Had to continuously bother them to try and get clean towels and my room cleaned and still didn't get very far. Although the property and rooms are nice the service is horrible they don't even compensate for the troubles they cause you for not providing what they advertise. The third floor smelled strongly of weed reported management did nothing.This hotel needs to be restaffed. The hotel manager isn't listened to and allows her employees to disrespect her in front of guests and they tell her no they ain't doing nothing. And she allowed it to happen in front of me. I was amazed. If the manager doesn't have her role in place it shows why the rest of the employees act like they do cause she allows it.Summer was nice but as a manager, her employees don't respect her.
Breakfast was always half way put together and never ready by posted time,I filled my trash can in the room in 3 days so they just removed the can from room instead of changing the bag. Second day in the room all bath towels were removed including the clean towels.
The bed had no comforter just a thin bed sheet.
Horrible stay.
This had to be the dirtiest hotel I’ve ever stayed at! When we pulled back our covers, there was pubic hair all in the bed. We asked for clean sheets which had yellow stains all over it but we were assured that they were clean. We had no option to leave because town was booked out due to hurricane. Would NEVER stay here again even if I was paid too!
This was the worst place I have ever stayed. Upon arrival sheets were dirty and no covers on any bed. Took over 20 minutes to get new sheets. My wife left room to go down hall and propped the door open. The desk staff gentlemen just popped in the room without knocking. He turned and left before I could say anything to him. We did not get fresh towels and went to front desk to get new ones and it took over an hour to find any staff in the whole building. The breakfast was not when even worth the time. You get as better meal at Krystals. I will never start here again and will warn everyone else not to stay.