See all properties
Save

Servatur Terrazamar Suite & Sun Suite

3.0 star property

Photo gallery for Servatur Terrazamar Suite & Sun Suite

2 outdoor pools, pool loungers
Terrace/patio
Aerial view
View from property
Lobby sitting area

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Breakfast available
  • Bar
  • Pool
  • 24/7 front desk
  • Laundry
  • Air conditioning

Explore the area

Map
Avda. De las Palmeras s/n, Puerto Rico, Mogan, Gran Canaria, 35130
  • Puerto Rico Shopping Center
    ‪7 min walk‬
  • Angry Birds Activity Park
    ‪8 min walk‬
  • Puerto Rico Beach
    ‪15 min walk‬
  • Las Palmas (LPA-Gran Canaria)
    ‪33 min drive‬

Room options

View all photos for Standard Apartment, 1 Bedroom (Sunsuite / 3 adults)

1 bedroom, down duvets, in-room safe, blackout curtains

Standard Apartment, 1 Bedroom (Sunsuite / 3 adults)

  • 38 sq m
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Standard Apartment, 1 Bedroom (Sunsuite / 3 adults + 1 child)

1 bedroom, down duvets, in-room safe, blackout curtains

Standard Apartment, 1 Bedroom (Sunsuite / 3 adults + 1 child)

  • 38 sq m
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Premium Apartment, Hot Tub, Partial Ocean View (Royal, 1 Adult)

1 bedroom, down duvets, in-room safe, blackout curtains

Premium Apartment, Hot Tub, Partial Ocean View (Royal, 1 Adult)

  • Sleeps 1
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Royal Apartment, Balcony, Partial Sea View (1 adult)

1 bedroom, down duvets, in-room safe, blackout curtains

Royal Apartment, Balcony, Partial Sea View (1 adult)

  • 38 sq m
  • Partial sea view
  • Sleeps 1
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Apartment, 1 Bedroom (Sunsuite/Upper Floor Limited Sea View/1 adult)

1 bedroom, down duvets, in-room safe, blackout curtains

Apartment, 1 Bedroom (Sunsuite/Upper Floor Limited Sea View/1 adult)

  • 38 sq m
  • Sleeps 1
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Premium Apartment, Hot Tub, Partial Ocean View (Royal / 2 Adults)

1 bedroom, down duvets, in-room safe, blackout curtains

Premium Apartment, Hot Tub, Partial Ocean View (Royal / 2 Adults)

  • Sleeps 2
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Apartment, 1 Bedroom (Sunsuite/Upper Floor Limited Sea View/2 adult)

1 bedroom, down duvets, in-room safe, blackout curtains

Apartment, 1 Bedroom (Sunsuite/Upper Floor Limited Sea View/2 adult)

  • 38 sq m
  • Sleeps 2
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Superior Apartment, Hot Tub (Terrazamar / 1 adult)

1 bedroom, down duvets, in-room safe, blackout curtains

Superior Apartment, Hot Tub (Terrazamar / 1 adult)

  • 38 sq m
  • Sleeps 1
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Royal Apartment, Balcony, Partial Sea View (3 adults)

1 bedroom, down duvets, in-room safe, blackout curtains

Royal Apartment, Balcony, Partial Sea View (3 adults)

  • 38 sq m
  • Partial sea view
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Royal Apartment, Balcony, Partial Sea View (2 adults)

1 bedroom, down duvets, in-room safe, blackout curtains

Royal Apartment, Balcony, Partial Sea View (2 adults)

  • 38 sq m
  • Partial sea view
  • Sleeps 2
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Royal Apartment, Balcony, Partial Sea View (2 adults+1 child)

1 bedroom, down duvets, in-room safe, blackout curtains

Royal Apartment, Balcony, Partial Sea View (2 adults+1 child)

  • 38 sq m
  • Partial sea view
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Apartment, 1 Bedroom (Sunsuite/Upper Floor Limited Sea View/3 adults)

1 bedroom, down duvets, in-room safe, blackout curtains

Apartment, 1 Bedroom (Sunsuite/Upper Floor Limited Sea View/3 adults)

  • 38 sq m
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Royal Apartment, 1 Bedroom, Balcony (1 adult)

1 bedroom, down duvets, in-room safe, blackout curtains

Royal Apartment, 1 Bedroom, Balcony (1 adult)

  • 38 sq m
  • Sleeps 1
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Apartment, 1 Bedroom (Sunsuite/Upper Floor Limited Sea View/3+1)

1 bedroom, down duvets, in-room safe, blackout curtains

Apartment, 1 Bedroom (Sunsuite/Upper Floor Limited Sea View/3+1)

  • 38 sq m
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Apartment, 1 Bedroom (Sunsuite/Upper Floor Limited Sea View/2 +1adult)

1 bedroom, down duvets, in-room safe, blackout curtains

Apartment, 1 Bedroom (Sunsuite/Upper Floor Limited Sea View/2 +1adult)

  • 38 sq m
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Apartment, 1 Bedroom (Sunsuite/Upper Floor Limited Sea View/2+2)

1 bedroom, down duvets, in-room safe, blackout curtains

Apartment, 1 Bedroom (Sunsuite/Upper Floor Limited Sea View/2+2)

  • 38 sq m
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Standard Apartment, 1 Bedroom (Terrazamar / 2 adults + 1 child)

1 bedroom, down duvets, in-room safe, blackout curtains

Standard Apartment, 1 Bedroom (Terrazamar / 2 adults + 1 child)

  • 38 sq m
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Standard Apartment, 1 Bedroom (Terrazamar / 2 adults)

1 bedroom, down duvets, in-room safe, blackout curtains

Standard Apartment, 1 Bedroom (Terrazamar / 2 adults)

  • 38 sq m
  • Sleeps 2
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Standard Apartment, 1 Bedroom (Terrazamar / 3 adults)

1 bedroom, down duvets, in-room safe, blackout curtains

Standard Apartment, 1 Bedroom (Terrazamar / 3 adults)

  • 38 sq m
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Standard Apartment, 1 Bedroom (Terrazamar / 2 adults + 2 children)

1 bedroom, down duvets, in-room safe, blackout curtains

Standard Apartment, 1 Bedroom (Terrazamar / 2 adults + 2 children)

  • 38 sq m
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Apartamento Premium con Terraza y Bañera hidromasaje (Sunsuite/2adults)

1 bedroom, down duvets, in-room safe, blackout curtains

Apartamento Premium con Terraza y Bañera hidromasaje (Sunsuite/2adults)

  • Sleeps 2
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Standard Apartment, 1 Bedroom (Terrazamar / 3 adults + 1 child)

1 bedroom, down duvets, in-room safe, blackout curtains

Standard Apartment, 1 Bedroom (Terrazamar / 3 adults + 1 child)

  • 38 sq m
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Royal Apartment, 1 Bedroom, Balcony (2 adults + 1 child)

1 bedroom, down duvets, in-room safe, blackout curtains

Royal Apartment, 1 Bedroom, Balcony (2 adults + 1 child)

  • 38 sq m
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Royal Apartment, 1 Bedroom, Balcony (2 adults)

1 bedroom, down duvets, in-room safe, blackout curtains

Royal Apartment, 1 Bedroom, Balcony (2 adults)

  • 38 sq m
  • Sleeps 2
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Standard Apartment, 1 Bedroom (Terrazamar / 1 adult)

1 bedroom, down duvets, in-room safe, blackout curtains

Standard Apartment, 1 Bedroom (Terrazamar / 1 adult)

  • 38 sq m
  • Sleeps 1
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Apartment, 1 Bedroom (Terrazamar / Upper Floor / 2+1)

1 bedroom, down duvets, in-room safe, blackout curtains

Apartment, 1 Bedroom (Terrazamar / Upper Floor / 2+1)

  • 38 sq m
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Apartment, 1 Bedroom (Terrazamar / Upper Floor / 2+2)

1 bedroom, down duvets, in-room safe, blackout curtains

Apartment, 1 Bedroom (Terrazamar / Upper Floor / 2+2)

  • 38 sq m
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Apartment, 1 Bedroom (Terrazamar / Upper Floor / 3 adults)

1 bedroom, down duvets, in-room safe, blackout curtains

Apartment, 1 Bedroom (Terrazamar / Upper Floor / 3 adults)

  • 38 sq m
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Royal Apartment, 1 Bedroom, Balcony (3 adults)

1 bedroom, down duvets, in-room safe, blackout curtains

Royal Apartment, 1 Bedroom, Balcony (3 adults)

  • 38 sq m
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Apartment, 1 Bedroom (Terrazamar / Upper Floor / 1 adult)

1 bedroom, down duvets, in-room safe, blackout curtains

Apartment, 1 Bedroom (Terrazamar / Upper Floor / 1 adult)

  • 38 sq m
  • Sleeps 1
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Superior Apartment, Hot Tub (Terrazamar / 2 adults)

1 bedroom, down duvets, in-room safe, blackout curtains

Superior Apartment, Hot Tub (Terrazamar / 2 adults)

  • 45 sq m
  • Sleeps 2
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Apartment, 1 Bedroom (Terrazamar / Upper Floor / 2 adults)

1 bedroom, down duvets, in-room safe, blackout curtains

Apartment, 1 Bedroom (Terrazamar / Upper Floor / 2 adults)

  • 38 sq m
  • Sleeps 2
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Standard Apartment, 1 Bedroom (Sunsuite / 2 adults)

1 bedroom, down duvets, in-room safe, blackout curtains

Standard Apartment, 1 Bedroom (Sunsuite / 2 adults)

  • 38 sq m
  • Sleeps 2
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Standard Apartment, 1 Bedroom (Sunsuite / 2 adults + 1 child)

1 bedroom, down duvets, in-room safe, blackout curtains

Standard Apartment, 1 Bedroom (Sunsuite / 2 adults + 1 child)

  • 38 sq m
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Standard Apartment, 1 Bedroom (Sunsuite / 2 adults + 2 children)

1 bedroom, down duvets, in-room safe, blackout curtains

Standard Apartment, 1 Bedroom (Sunsuite / 2 adults + 2 children)

  • 38 sq m
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Apartment, 1 Bedroom (Terrazamar / Upper Floor / 3+1)

1 bedroom, down duvets, in-room safe, blackout curtains

Apartment, 1 Bedroom (Terrazamar / Upper Floor / 3+1)

  • 38 sq m
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Apartamento Premium con Terraza y Bañera de hidromasaje (Sunsuite 1 adult)

1 bedroom, down duvets, in-room safe, blackout curtains

Apartamento Premium con Terraza y Bañera de hidromasaje (Sunsuite 1 adult)

  • Sleeps 1
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Standard Apartment, 1 Bedroom (Sunsuite / 1 adult)

1 bedroom, down duvets, in-room safe, blackout curtains

Standard Apartment, 1 Bedroom (Sunsuite / 1 adult)

  • 38 sq m
  • Sleeps 1
  • 2 Twin Beds and 1 Double Sofa Bed

Similar properties

Pool

Arguineguin Park By Servatur VV

  • Pool
  • Kitchen
  • Pet-friendly
  • Free WiFi
4.6 out of 5, Wonderful, (282)
The price is NZ$566
for 1 room
includes taxes & fees
8 Mar - 9 Mar
Arguineguin Park By Servatur VV

About the area

Puerto Rico

When you stay at Servatur Terrazamar Suite & Sun Suite in Mogan, you'll be near the beach, within a 15-minute walk of Puerto Rico Shopping Center and Puerto Rico Beach. .This family-friendly hotel is 2.2 mi (3.5 km) from Amadores Beach and 7.2 mi (11.6 km) from Mogan Port.

What's nearby

  • Puerto Rico Shopping Center - 7 min walk
  • Puerto Rico Beach - 15 min walk
  • Amadores Beach - 5 min drive
  • Anfi Tauro Golf Course - 6 min drive
  • Playa del Cura - 7 min drive

Getting around

  • Gran Canaria Airport (LPA) - 33 min drive

Restaurants

  • ‪McDonald's - ‬8 min walk
  • ‪Tipsy Bee - ‬9 min walk
  • ‪Barbacoa Restaurant and Showbar - ‬6 min drive
  • ‪Grill Costa Mar - ‬18 min walk
  • ‪Balcon Canario - ‬8 min walk

About this property

Servatur Terrazamar Suite & Sun Suite

Family-friendly hotel with 2 outdoor pools and a seasonal outdoor pool
Servatur Terrazamar Suite & Sun Suite offers 306 air-conditioned accommodations with safes and coffee/tea makers. Rooms open to balconies. Beds feature down comforters. Accommodations at this 3-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Mogan hotel provides complimentary wireless Internet access. Digital television is provided. Additionally, rooms include ceiling fans and blackout drapes/curtains. Housekeeping is provided on a limited basis.

2 outdoor swimming pools are on site along with a children's pool. In addition to a seasonal outdoor pool, other recreational amenities include an outdoor tennis court.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 306 air-conditioned rooms featuring kitchens with full-sized refrigerators/freezers and stovetops. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Conveniences include safes and microwaves, and housekeeping is provided on a limited basis.
Dip into one of the 2 outdoor swimming pools or enjoy other recreational amenities, which include an outdoor tennis court. Additional features at this hotel include complimentary wireless internet access, concierge services, and an arcade/game room.
You can enjoy a meal at the restaurant serving the guests of Servatur Terrazamar Suite & Sun Suite, or stop in at the snack bar/deli. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. Continental breakfasts are available daily from 8:00 AM to 10:00 AM for a fee.
Featured amenities include a computer station, a 24-hour front desk, and multilingual staff. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Continental breakfasts are available for a surcharge and are served each morning between 8:00 AM and 10:00 AM.
Onsite venue - restaurant. A children's menu is available.

Languages

English, Finnish, Norwegian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free uncovered self-parking on site
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Continental breakfast available for a fee daily 8:00 AM–10:00 AM: EUR 9.50 for adults and EUR 4.75 for children
  • 1 restaurant
  • 1 poolside bar and 1 bar

Things to do

  • 2 outdoor pools
  • Arcade/games room
  • Billiards/pool table
  • Children's pool
  • Outdoor tennis court
  • Playground
  • Racquetball/squash
  • Shopping
  • Tennis

Family friendly

  • 2 outdoor pools
  • Arcade/games room
  • Children's pool
  • Free children's club
  • Full-sized fridge
  • Corner/local shop
  • Kitchen
  • Laundry facilities
  • Microwave
  • Playground
  • Separate living room
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Corner/local shop
  • Lockers available
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Housekeeping (limited)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • Computer station
  • Conference centre

Outdoors

  • Garden
  • Pool sunloungers
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan
  • Down duvet

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 21-inch TV
  • Digital channels

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Electric kettle
  • Kitchen
  • Microwave
  • Fridge
  • Stovetop
  • Toaster

More

  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: EUR 150 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately EUR 9.50 for adults and EUR 4.75 for children
  • Airport shuttle fee: EUR 50 per vehicle (roundtrip, maximum occupancy 2)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from May to September

Property is also known as

Servatur Terrazamar Suite
Servatur Terrazamar Suite Sun Suite
Servatur Terrazamar Suite Sun Suite Aparthotel Mogan
Servatur Terrazamar Suite Sun Suite Mogan
Servatur Terrazamar Sun Suite
Sun Suite Terrazamar
Terrazamar Suite
Servatur Terrazamar Suite Sun Suite Hotel Mogan
Servatur Terrazamar Suite Sun Suite Hotel
Servatur Terrazamar Suite Sun Suite
Servatur Terrazamar Suite & Sun Suite Hotel
Servatur Terrazamar Suite & Sun Suite Mogan
Servatur Terrazamar Suite & Sun Suite Hotel Mogan

Servatur Terrazamar Suite & Sun Suite Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 149 out of 307 reviews
Rating 8 - Good. 108 out of 307 reviews
Rating 6 - Okay. 34 out of 307 reviews
Rating 4 - Poor. 13 out of 307 reviews
Rating 2 - Terrible. 3 out of 307 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Aug 2024

6/10 Okay

Paula

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff
Staff very friendly and helpful - air conditioning not up to standard, however staff provided a portable which helped a little
Stayed 7 nights in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel
Hotel was excellent! Rooms were basic but clean, MASSIVE balcony with table and chairs and 2 sun loungers. Air con in bedroom, ceiling fan in living area. Great having access to 3 large pools. Would definitely return to this hotel.
Stayed 8 nights in Jun 2024

10/10 Excellent

declan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 11 nights in Apr 2024

6/10 Okay

emma

Travelled with partner
Disliked: Property conditions & facilities
We booked this on recommendation from others however we were very disappointed. The apartment is tired and looking old. We stayed on the 2nd floor. Paint was coming off the walls and the shower cubicle was mouldy. We were also told that no noise could be heard from the main Puerto Rico complex! We doubted this and were correct! It was noisy! However it's in a good location and the terrace was huge and great for sunbathing on. But the complex is huge, busy and sadly not what we were looking for. Also you have to pay for air conditioning! We won't be staying there again and there are far better properties in the Puerto Rico area for a similar price. It's definitely not as plush as the pictures show! We even tried the pool area at the Terrazamar and that was noisy too. Our other concern is that the sunbathing terrace is not very private and other people can jump over onto your terrace as the dividing wall isn't complete, which is worrying from a safety point of view. We even had a woman peering over!! You are looked on from above due to the staggered design of the apartments.
Stayed 2 nights in Apr 2024

10/10 Excellent

Natalie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience, staff friendly, frequently cleaned, spacious apartments and balcony with everything needed and excellent location to mall and commercial centre for shops, bars and restaurants.
Stayed 7 nights in Jul 2023

8/10 Good

Conor

Stayed 7 nights in Apr 2023

10/10 Excellent

Gary

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fab little stay
All good Very clean Very friendly
Stayed 4 nights in Mar 2023

10/10 Excellent

Kerry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Mar 2023

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful balcony, lovely room, far enough away from the centre to be nice and quiet overnight. Room cleaners were excellent and friendly.

8/10 Good

R

Liked: Staff & service
Hotel stay
Stay was ok room pleasant enough great shower and veranda. Facilities ok good pool and plenty of sun beds. No bar or shop facilities onsite (Terrazamar) unlike at Sun Suite sister hotel other than that good.
Stayed 14 nights in Nov 2022

8/10 Good

Naomi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2022

10/10 Excellent

Debra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is ideal and the balconies are massive.
Stayed 7 nights in Jun 2022

10/10 Excellent

Nicola

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, nice room, fantastic balcony
Stayed 7 nights in May 2022

10/10 Excellent

Joanne

Stayed 4 nights in Apr 2022

10/10 Excellent

Amanda

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2022

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sunsuites
First time staying at the sunsuites and we thought they were great .Amazing balconies , rooms spacious, close to centre and a short walk to beach , enjoyed it so much already booked for next year .
Stayed 7 nights in Mar 2022

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Great hotel, staff were fantastic. Pool areas were perfect. Our room was a little bit tired looking. We thought all the rooms had been refurbished, our one was not. Will stay again though.
Stayed 14 nights in Nov 2021

8/10 Good

ROBERT

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I enjoyed my stay there the hotel itself is fabulous and very clean everything at your doorstep for people going first time you pay extra for aircon and tv
Stayed 11 nights in Oct 2021

10/10 Excellent

R

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As regular clients of this complex, we had originally booked the Royal apartments back in February using a refund from a cancelled stay in May 2020 but when we arrived in September, the Royal complex was temporarily closed so we were allocated an end of block upper level apartment in the SunSuite apartments instead. We have stayed in the SunSuites before and like them too but you get free TV in the Royals so we asked reception about that and they quickly sorted it out so that we didn't have to pay for it like you normally do staying in the Sunsuites. The one small issue was that the bottom Terrazamar gate was locked until our second week there so we could not use the lower level Terrazamar block lifts to get down to and back from the commercial centre level for the first week. It meant having to use a long flight of steps down the road instead which was difficult for my wife, who has arthritis in her right knee, to cope with. The Royal apartments re-opened the day we left in October. Purely coincidental though.
Stayed 21 nights in Sep 2021

10/10 Excellent

Gerard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Aug 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice clean apartments,massive terrace we stayed on 6th floor amazing views,following all covid procedures very well,reception and pool bar staff great,Make lovely mojitos and do a happy hour,we enjoyed our stay
Stayed 3 nights in Nov 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The apartment were clean & the service was good. The staff were very friendly and helpful.
Stayed 14 nights in Sep 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely large balconies and good pool with bar and reasonably priced food. Lifts to commercial centre so no problem having to negotiate lots of steps No real negatives
Stayed 7 nights in Feb 2020

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
no complaints
First time staying in this terrazamar and we loved it , within walking distance of everything , room was spacious and cleaned almost every day. All staff very friendly has nothing to complain about. Pool area was quiet when we went so no rushing for beds, man at the pool bar serving was brilliant, always smiling and happy and excellent customer service
Stayed 7 nights in Nov 2019