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Sarova Whitesands Beach Resort & Spa

4.0 star property

Photo gallery for Sarova Whitesands Beach Resort & Spa

Reception
Aerial view
Beach/ocean view
Property grounds
View from property

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot tub
  • Bar
  • All-inclusive
  • Gym

Explore the area

Map
Malindi Road, Bamburi Highway, Mombasa, 80100
  • Bamburi Beach
    ‪16 min walk‬
  • Haller Park
    ‪2 min drive‬
  • Nyali Beach
    ‪15 min drive‬
  • Mombasa (MBA-Moi Intl.)
    ‪40 min drive‬

Room options

View all photos for Pool Facing Room

Premium bedding, minibar, in-room safe, individually decorated

Pool Facing Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Garden Facing Room

Garden view

Garden Facing Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite

Premium bedding, minibar, in-room safe, individually decorated

Studio Suite

  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Sea Facing Room

Premium bedding, minibar, in-room safe, individually decorated

Sea Facing Room

  • Sea view
  • Sleeps 2
  • 1 Double Bed

View all photos for Garden Facing Twin Room

Garden view

Garden Facing Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Pool Facing Twin Room

Premium bedding, minibar, in-room safe, individually decorated

Pool Facing Twin Room

  • Sleeps 2
  • 2 Twin Beds

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The price is NZ$323
for 1 room
includes taxes & fees
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About the area

Mombasa

Located in Mombasa, Sarova Whitesands Beach Resort & Spa is by the ocean, within a 5-minute drive of Bamburi Beach and Haller Park. .This beach hotel is 1.7 mi (2.8 km) from Rabai Museum and 2 mi (3.2 km) from City Mall.

What's nearby

  • Bamburi Beach - 16 min walk - 1.4 km
  • Haller Park - 2 min drive - 2.0 km
  • City Mall - 3 min drive - 3.3 km
  • Nguuni Nature Sanctuary - 3 min drive - 2.8 km
  • Nyali Beach - 15 min drive - 6.1 km

Getting around

  • Mombasa (MBA-Moi Intl.) - 40 min drive

Restaurants

  • ‪Mios Bar And Restaurant - ‬4 min drive
  • ‪Zero 01 Lounge - ‬3 min drive
  • ‪Dublin Street - ‬6 min drive
  • ‪Severin Sea Lodge - ‬2 min drive
  • ‪Domino's Pizza - ‬3 min drive

About this property

Sarova Whitesands Beach Resort & Spa

On beach with 5 outdoor pools, near Rabai Museum
Sarova Whitesands Beach Resort & Spa offers 335 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and laptop-compatible safes. Rooms open to balconies. Each accommodation is individually furnished and decorated. Beds feature premium bedding. A pillow menu is available. Smart televisions come with satellite channels. Bathrooms include showers, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Hypo-allergenic bedding, irons/ironing boards, and hair dryers can be requested. A nightly turndown service is provided and housekeeping is offered daily.

5 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a waterslide, a hot tub, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Tulia Spa has 3 treatment rooms including rooms for couples and outdoor treatment areas. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision. Guests under 4 years old are not allowed in the spa.

Make yourself at home in one of the 335 individually decorated guestrooms, featuring minibars and Smart televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and slippers.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 5 outdoor swimming pools, a waterslide, and a fitness center. Additional amenities at this Art Deco hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge). Getting to nearby attractions is a breeze with the area shuttle (surcharge).
All-inclusive rates are available at this hotel. Meals and beverages at onsite dining establishments are included in all-inclusive rates. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Enjoy international cuisine at Pavilions, one of the hotel's 3 restaurants, or stay in and take advantage of the 24-hour room service. Relax with a refreshing drink at the beach bar, the poolside bar, or one of 2 bars/lounges. A complimentary buffet breakfast is served daily from 6:30 AM to 10 AM.

Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this hotel consist of conference space and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 6:30 AM and 10 AM.
Sarova Whitesands Beach Resort & Spa has 3 restaurants serving breakfast, lunch, and dinner.
Lido Seafood Grill - This seafood restaurant specializes in seafood and serves lunch and dinner. Open select days.
24-hour room service is available.

All-inclusive details

All-inclusive room rates at Sarova Whitesands Beach Resort & Spa are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10 AM
  • 2 bars/lounges
  • 3 restaurants
  • A beach bar
  • A poolside bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Lido Seafood Grill
  • Pavilions

Things to do

  • 5 outdoor pools
  • Beach volleyball
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Gym
  • Hot tub
  • Playground
  • Rafting
  • Scuba diving
  • Surfing/bodyboarding
  • Water skiing
  • Waterslide
  • Windsurfing

Family friendly

  • 5 outdoor pools
  • Babysitting (surcharge)
  • Children's games
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Laundry facilities
  • Playground
  • Pool toys
  • Snack bar/deli
  • Trampoline
  • Waterslide

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Beach loungers
  • Garden
  • On the beach
  • Outdoor furniture
  • Pool umbrellas
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage
  • Outdoor treatment areas
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Smooth flooring in room
  • Valet for wheelchair-equipped vehicles
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Smart TV with satellite channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Minibar
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability

Check-out

Check-out before 10 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must transfer to the property via required shuttle and must arrange the transfers by contacting the property before travel, using the contact information on the booking confirmation
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Payment types

Important information

Optional extras

  • Airport shuttle fee: USD 30 per person (one-way)
  • Airport shuttle fee per child: USD 15 (from 4 to 12 years old)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

This property does not have elevators
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Guests under 4 years old are not allowed in the spa, and guests under 12 years old are only allowed with adult supervision

Property is also known as

Sarova Whitesands
Sarova Whitesands Beach
Sarova Whitesands Beach Mombasa
Sarova Whitesands Beach Resort
Sarova Whitesands Beach Resort Mombasa
Sarova Whitesands Resort
Whitesands Sarova
Sarova Whitesands Beach Hotel Bamburi
Sarova Whitesands Beach Resort & Spa Kenya/Bamburi
Sarova Whitesands Beach Resort And Spa
Whitesands Hotel Mombasa
Sarova Whitesands & Mombasa
Sarova Whitesands Beach Resort & Spa Hotel
Sarova Whitesands Beach Resort & Spa Mombasa
Sarova Whitesands Beach Resort & Spa Hotel Mombasa

Sarova Whitesands Beach Resort & Spa Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 147 out of 262 reviews
Rating 8 - Good. 72 out of 262 reviews
Rating 6 - Okay. 18 out of 262 reviews
Rating 4 - Poor. 15 out of 262 reviews
Rating 2 - Terrible. 10 out of 262 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Guenaelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful hotel

Amazing stay and all inclusive..loved it. Huge hotel, everyone is so friendly and helpful.
Stayed 2 nights in Dec 2024

10/10 Excellent

joan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First let me get this opportunity to thank all the staff. All the staff members we encountered were all extremely friendly, amazing and exceptional. Kudos to Japheth and Ian from the Animation team, Esther at the front desk, Harry, Harun, Edith and Ferdinand in the restaurant. Our housekeeper was also very patient with us, I’ve forgotten her name. The resort is very clean and there are many activities to do during the day. There is also entertainment in the evening. The guy who sings in the dinning room has an amazing voice. We generally had a wonderful time at the resort and we look forward to returning soon. If you are looking for a place to go, please don’t hesitate to book this resort, you won’t be disappointed.
Stayed 5 nights in Dec 2024

10/10 Excellent

Birju

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay at the hotel - the food is excellent, the property is wonderful, and there are lots of pools across the hotel- including an adult only one. The only downside is that the beach is not clean - there's lots and lots of seaweed all around which if cleaned up would make a big difference
Stayed 2 nights in Dec 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would
Stayed 3 nights in Nov 2024

10/10 Excellent

FESTO, Dar Es Salaam

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Courteous and service oriented staff; excellent facilities all round and the food is gorgeous, delicious and diverse!
Stayed 1 night in Oct 2024

10/10 Excellent

Harshil

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6 stars for hospitality if I could

Absolutely fantastic hospitality from Whitesands. Well done to the whole team. You all are doing a great job. Keep it up.
Stayed 1 night in Oct 2024

10/10 Excellent

dollar trambaklal

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and a service with a smile every time.
Stayed 13 nights in Sep 2024

10/10 Excellent

Julius

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
It was nice and clean. The staff are great and helpful.
Stayed 2 nights in Sep 2024

10/10 Excellent

Jericah

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service, friendly staff. 10/10
Stayed 4 nights in Aug 2024

10/10 Excellent

Joseph, PHILADELPHIA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

8/10 Good

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely facilities, very clean rooms. Staff were friendly, helpful and courteous. Dinner options on the first night buffet were fantastic - seafood galore! Saturday breakfast with bubbles was a nice touch. As the week progressed the food quality and options became much the same fare with small pockets of variation. The fruit selection for breakfast was wonderful but management need to make it more accessible to multiple guests at a time as waiting and pushing in became an exhausting problem. The plastic sunbeds along the seafront need to be updated, the Lamu style beds in the seafront are a big hit. Having single beds would help with overall availability for guests, especially when busy. Great hotel and a fantastic stay.
Stayed 5 nights in Jun 2024

10/10 Excellent

Gilbert

Liked: Cleanliness, staff & service, property conditions & facilities
Service is amazing. One of the best resorts I’ve ever been to.
Stayed 1 night in Jun 2024

4/10 Poor

Murtaza

Travelled with family
Disliked: Staff & service
expeience not good this time
Stayed 3 nights in May 2024

2/10 Terrible

Omaima

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Too hot and ac don’t work and the worse part is no air conditioner in restaurant it was very hot to sit and eat without sweating and feeling so uncomfortable
Stayed 2 nights in May 2024

10/10 Excellent

Soraya

Stayed 3 nights in May 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2024

10/10 Excellent

Keval

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed at Sarova Whitesands after very many years. I was extremely happy to have spent time here. The hotel facilities, staff, and food spread are all immaculate.
Stayed 3 nights in Mar 2024

10/10 Excellent

Bengt

Stayed 4 nights in Jan 2024

10/10 Excellent

Maina, Miami Beach

10/10 Excellent

Maina, Miami Beach

Travelled with family
Liked: Amenities, property conditions & facilities
Had an excellent stay at Whitesands! Property has been impeccably maintained, food was excellent as always with lots of variety, and especially loved the daytime food stations that are always fresh and hot. Lots of activities for everyone especially the kids, decent but small gym, lots of pools, and very friendly staff. I had one issue that was promptly addressed. A !
Stayed 4 nights in Dec 2023

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was nice and clean and the staff was amazing. My parents had a great time. One of the staff Elizabeth was exceptional went out her way to make my mum, Rose feel well taken care off during the stay. The whole experience was great. My dad loved getting his newspapers every morning. It was amazing.
Stayed 5 nights in Nov 2023

10/10 Excellent

Jose M

Stayed 1 night in Nov 2023

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful rest!

The food was so good and the staff was incredible.
Stayed 2 nights in Oct 2023

2/10 Terrible

Brett

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Abbas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent food, friendly staff, comfortable room with ocean views, just overall a beautiful resort.
Stayed 3 nights in Sep 2023