All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 190 out of 427 reviews" "
10 - Excellent
190
Rating 8 - Good. 139 out of 427 reviews" "
8 - Good
139
Rating 6 - Okay. 50 out of 427 reviews" "
6 - Okay
50
Rating 4 - Poor. 25 out of 427 reviews" "
4 - Poor
25
Rating 2 - Terrible. 23 out of 427 reviews" "
2 - Terrible
23
8.6/10
Cleanliness
8.6/10
Staff & service
7.8/10
Amenities
8.4/10
Property conditions & facilities
8.2/10
Eco-friendliness
Reviews
6/10 Okay
victor
Travelled with family and small children, Travelled with partner
Before 9 there’s was no yogurt left and wasn’t stocked we asked and a few people after us too.
9 is too early to close breakfast.
Staff in the am was not friendly.
The reason i went was for the pool that they have "closed flr the season" its summer this is the season for the pool.
I didnt feel safe in the room with the drug addicts that were yelling and fighting in the building.
The rooms were dirty with signs posted asking the guests to clean it themselves.
I wont stay here again. Go to Springfield or Joplin and pay a little more for the confort of bwing safe and leaving your belongings in the room.
The manager of this place was awful thank god she only checked us in and left. This manager discriminates against service dogs. Told me because i had one i needed to be up stairs where the subpar linens are at. No elevater in hotel and we have mobility issues. I told her that doesnt work and we have to have a room on the ground floor. I have stayed at this hotel before on the ground floor with my service dog had put it on my reservation and called last Friday to confirm and was told all was good. She told me we needed subpar linens because people have allergies. I cam back with i have allergies to perfumes and that doesnt mean people with perfume get subpar linens. She blew that comment off put me on the 1st floor left the hotel running the red light on her way out. The afternoon person and night person were very apologetic and very helpful. I grew up with my dad running a hotel this manager is going to get super 8 sued for ada violations. No one else on our team requested a room on the bottom they were all put in on didnt have to fight for it, I requested one due to disabilities and was made to fight for it. This hotel is the best the town has but the wrost i stay in. Ps pool was broken they cant afford to fix it. Breakfast is not worth it went to McDonald's the 2nd morning of our stay. Only good part was afternoon and night desk clerks.
Laurie
Stayed 2 nights in Aug 2024
6/10 Okay
Gary
Travelled with partner
22 Jul 2024
Liked: Cleanliness
Disliked: Amenities
If this property had any competition, it would have to lower its prices very significantly! It is way overpriced for the quality and size of the market here. The amenities are quite minimal. The breakfast is almost laughable for a Wyndham property. The air conditioning system is window units that seem to avoid reducing the humidity in the rooms acceptably.
Helpful cheerful staff who go out of their way to assist
SUSAN
Stayed 2 nights in Jul 2024
4/10 Poor
Lisa
Travelled with family and small children
8 Jul 2024
Disliked: Property conditions & facilities
Pool was out of service indefinitely, no elevator at this property. No opportunity given to relocate or refund once it was learned that these ADVERTISED amenities were actually not available
Room was clean. Location was convenient for me. Breakfast was ok. Reasonable variety, only negative was the juice. It was strange tasting, maybe watered down. I had OJ and wife had Apple, both were bad.
Ask the old lady in the office if she can change my room it smelled like pets and it was a smoking room I can’t stand the smell and its messing with my allergies
Big
Stayed 1 night in May 2024
4/10 Poor
Dora
Travelled with family
27 May 2024
Disliked: Cleanliness
The air conditioning in our room was not working and the carpet was dirty. Low quality breakfast not enough selection