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Holiday Inn Express & Suites Charlotte Southeast - Matthews, an IHG Hotel

2.5 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Express & Suites Charlotte Southeast - Matthews, an IHG Hotel

Suite, 1 King Bed (Extra Living Area)
Property amenity
Pool
Standard Room, 2 Queen Beds
Exterior

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Gym
  • 24/7 front desk
  • Air conditioning
  • Housekeeping
  • Breakfast included
  • Parking included

Explore the area

Map
9420 E Independence Blvd, Matthews, NC, 28105
  • Novant Health Matthews Medical Center
    3 min drive
  • Sportsplex at Matthews
    5 min drive
  • McAlpine Creek Greenway
    6 min drive
  • Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    25 min drive

Room options

View all photos for Standard Room, 1 King Bed

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed (Extra Living Area)

In-room safe, desk, laptop workspace, blackout curtains

Suite, 1 King Bed (Extra Living Area)

  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Mobility, Roll-In Shower)

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds, Accessible (Mobility, Roll-In Shower)

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Bathroom shower

Standard Room

  • 30 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Courtyard by Marriott Charlotte/Matthews

Pool
Parking included
Free WiFi
Restaurant
4.2 out of 5, Very good, (1001)
The price is NZ$203
for 1 night
includes taxes & fees
18 Dec - 19 Dec
Courtyard by Marriott Charlotte/Matthews

About the area

Matthews

With a stay at Holiday Inn Express & Suites Charlotte Southeast - Matthews, an IHG Hotel in Matthews, you'll be within a 15-minute drive of Spectrum Center and Bojangles' Coliseum. .This hotel is 10.4 mi (16.8 km) from Charlotte Convention Center and 11 mi (17.7 km) from Bank of America Stadium.

What's nearby

  • Novant Health Matthews Medical Center - 3 min drive
  • Sportsplex at Matthews - 5 min drive
  • McAlpine Creek Greenway - 6 min drive
  • Bojangles' Coliseum - 11 min drive
  • SouthPark Mall - 16 min drive

Getting around

  • Charlotte Station - 16 min drive
  • Charlotte-Douglas Intl. Airport (CLT) - 25 min drive

Restaurants

  • ‪Chick-fil-A - ‬11 min walk
  • ‪McDonald's - ‬5 min walk
  • ‪Texas Roadhouse - ‬2 min drive
  • ‪Hibachi Buffet - ‬13 min walk
  • ‪Miki's Restaurant - ‬2 min drive

About this property

Holiday Inn Express & Suites Charlotte Southeast - Matthews, an IHG Hotel

Hotel in Matthews with free breakfast and a 24-hour fitness center
Holiday Inn Express & Suites Charlotte Southeast - Matthews, an IHG Hotel offers 89 accommodations with safes and coffee/tea makers. 32-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Make yourself at home in one of the 89 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have shower/tub combinations and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Enjoy recreation amenities such as a 24-hour fitness center or take in the view from a terrace. Additional features at this hotel include complimentary wireless internet access, a fireplace in the lobby, and a banquet hall.
A complimentary on-the-go breakfast is served daily from 6 AM to 9:30 AM.
Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Matthews? This hotel has 1550 square feet (144 square meters) of space consisting of conference space and a meeting room. Free self parking is available onsite.
A complimentary on-the-go breakfast is served each morning between 6 AM and 9:30 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking and van parking available
  • On-site parking includes off-street options

Food and drink

  • Free on-the-go breakfast available daily 6 AM–9:30 AM

Things to do

  • 24-hour fitness centre
  • Designer shops

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Microwave
  • Fridge
  • Separate living room

Conveniences

  • Banquet hall
  • Free newspapers in reception
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage

Business services

  • 24-hour business centre
  • Conference space (1550 square feet)
  • A meeting room

Outdoors

  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Handrails in stairwells
  • Pool hoist on site
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Fireplace in reception

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds

Bathroom

  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • TV channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 12:30 AM
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Service fee: USD 5.00 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Hotel MATTHEWS EAST
Holiday Inn Express MATTHEWS EAST
Holiday Inn Express Hotel And Suites Matthews East
Holiday Inn Express Charlotte Southeast Matthews Hotel
Holiday Inn Express Charlotte Southeast Matthews Hotel
Holiday Inn Express Charlotte Southeast Matthews
Holiday Inn Express Hotel Suites MATTHEWS EAST
Holiday Inn Express Suites Charlotte Southeast Matthews
Holiday Inn Express Charlotte Hotel
Holiday Inn Express Charlotte
Express Suites Matthews East
Holiday Inn Express Suites Charlotte Southeast Matthews

Holiday Inn Express & Suites Charlotte Southeast - Matthews, an IHG Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 443 out of 807 reviews" "
Rating 8 - Good. 237 out of 807 reviews" "
Rating 6 - Okay. 61 out of 807 reviews" "
Rating 4 - Poor. 38 out of 807 reviews" "
Rating 2 - Terrible. 28 out of 807 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean and pretty quiet overall. The check-in staff was very friendly and housekeeping kept my room nice and clean. The continental breakfast had a lot of variety and was fresh every morning.
Stayed 4 nights in Aug 2024

10/10 Excellent

Stephanie

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was clean, bed comfortable, staff(especially Donna) was friendly and helpful.
Stayed 1 night in Aug 2024

8/10 Good

David

Stayed 3 nights in Jul 2024

10/10 Excellent

Peter, Bolivia

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was good - as expected.
Stayed 1 night in Aug 2024

10/10 Excellent

Brenda Kay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was conveniently located between Monroe and Charlotte. Breakfast and daily coffee were available. Area offered dining options, and was safe.
Stayed 4 nights in Jul 2024

10/10 Excellent

Krystal

Stayed 1 night in Jul 2024

10/10 Excellent

Jason

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Whole property was clean. Housekeeping was every day and polite. Front desk was very helpful
Stayed 3 nights in Jul 2024

10/10 Excellent

Jimena

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Montressa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The ladies that checked me in and out are the best i will be staying again soon
Stayed 1 night in Jul 2024

8/10 Good

Nicolás

Stayed 1 night in Jul 2024

10/10 Excellent

Whitney

Liked: Cleanliness, staff & service, property conditions & facilities
Great location for soccer!
Stayed 3 nights in Jul 2024

10/10 Excellent

Francisco

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 2 nights in Jul 2024

8/10 Good

Milan, Allen

Stayed 3 nights in Jul 2024

10/10 Excellent

Jameka

Liked: Property conditions & facilities
Clean convenient had everything I needed !!!
Stayed 1 night in Jun 2024

8/10 Good

Selina

Stayed 2 nights in May 2024

10/10 Excellent

Karinna

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay for business trip
Stayed 4 nights in Jun 2024

8/10 Good

Tejla

Liked: Cleanliness, staff & service, property conditions & facilities
This is my second time staying at this location, this time the room I was assigned was close to the busy road, it was very noisy!
Stayed 1 night in Jun 2024

10/10 Excellent

Bruno

Liked: Cleanliness, amenities
Very good hotel
Stayed 3 nights in Jun 2024

8/10 Good

Ernest

Travelled with family
Stayed 1 night in Jun 2024

10/10 Excellent

Brenda

Liked: Cleanliness
Stayed 1 night in Jun 2024

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and friendly.
Stayed 2 nights in Jun 2024

8/10 Good

Jeffrey

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worth your time
Nice hotel, clean and everything worked breakfast was good
Stayed 2 nights in Jun 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

2/10 Terrible

Marie

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
To start with the amenity information usually found in a hotel room , breakfast times, where it can be found, pool times etc. was non-existent. The next thing housekeeping came knocking at 9 am waking us up and was gone by the time we got to the door. They were back again at 10 as we were leaving. When we came back that evening NOTHING WAS DONE. We had to call the front desk for fresh towels and coffee in the morning. Upon returning on the second full day of our stay June 9th there STILL had been no cleaning of our room. The beds were not made , NO TOILET PAPER, no vacuuming was done. Overall our stay was horrible
Stayed 3 nights in Jun 2024

2/10 Terrible

Michael

Stayed 1 night in Jun 2024