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Residence Inn by Marriott Helena

3.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Residence Inn by Marriott Helena

Reception
Lobby
Check-in/check-out kiosk
Desk, blackout curtains, iron/ironing board, free WiFi
Exterior

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Gym
  • Pool
  • Free airport shuttle
  • Hot tub
  • Breakfast included
  • 24/7 front desk

Explore the area

Map
2500 E Custer Ave, Helena, MT, 59602
  • St. Peter's Medical Group North
    4 min drive
  • Bill Roberts Golf Course
    6 min drive
  • Exploration Works
    6 min drive
  • Helena, MT (HLN-Helena Regional)
    2 min drive

Room options

View all photos for Studio, 1 King Bed with Sofa bed

32-inch LCD TV with cable channels, TV

Studio, 1 King Bed with Sofa bed

  • 40 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom (Mobility/Hearing Accessible, Tub)

Desk, blackout curtains, iron/ironing board, free WiFi

Suite, 1 Bedroom (Mobility/Hearing Accessible, Tub)

  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed (Hearing Accessible)

Studio, 1 King Bed with Sofa bed (Hearing Accessible) | Bathroom

Studio, 1 King Bed with Sofa bed (Hearing Accessible)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

Desk, blackout curtains, iron/ironing board, free WiFi

Suite, 1 Bedroom

  • 44 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Fireplace, Corner

Desk, blackout curtains, iron/ironing board, free WiFi

Suite, 1 Bedroom, Fireplace, Corner

  • 44 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

Desk, blackout curtains, iron/ironing board, free WiFi

Suite, 1 Bedroom

  • 44 sq m
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

Full-sized fridge, microwave, stovetop, dishwasher

Studio, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom (Hearing Accessible)

Desk, blackout curtains, iron/ironing board, free WiFi

Suite, 1 Bedroom (Hearing Accessible)

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom (Mobility/Hearing Accessible, Tub)

Desk, blackout curtains, iron/ironing board, free WiFi

Suite, 1 Bedroom (Mobility/Hearing Accessible, Tub)

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed (Mobility/Hearing Access, Roll-In Shwr)

Full-sized fridge, microwave, stovetop, dishwasher

Studio, 1 King Bed with Sofa bed (Mobility/Hearing Access, Roll-In Shwr)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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Exterior

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About the area

Helena

When you stay at Residence Inn by Marriott Helena in Helena, you'll be near the airport and within a 5-minute drive of St. Peter's Medical Group North. .This family-friendly hotel is 3.1 mi (5 km) from Bill Roberts Golf Course and 3.4 mi (5.4 km) from Great Northern Carousel.

What's nearby

  • Montana Historical Society Museum - 6 min drive
  • Helena Civic Center - 7 min drive
  • Montana State Capitol - 7 min drive
  • Carroll College - 7 min drive
  • Cathedral of St. Helena - 7 min drive

Getting around

  • Helena, MT (HLN-Helena Regional) - 2 min drive

Restaurants

  • ‪McDonald's - ‬3 min drive
  • ‪Town Pump - ‬2 min drive
  • ‪Lewis & Clark Brewery & Tap Room - ‬5 min drive
  • ‪Wendy's - ‬5 min drive
  • ‪Hap's Beer Parlor - ‬6 min drive

About this property

Residence Inn by Marriott Helena

Family-friendly hotel with free breakfast and airport shuttle service
Residence Inn by Marriott Helena offers 91 air-conditioned accommodations with coffee/tea makers and hair dryers. Accommodations offer separate sitting areas and include sofa beds. 32-inch LCD televisions come with cable channels. Accommodations at this 3-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include shower/tub combinations and complimentary toiletries.

This Helena hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

An indoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 91 air-conditioned rooms featuring kitchens with full-sized refrigerators/freezers and stovetops. Wired and wireless internet access is complimentary, while 32-inch LCD televisions with cable programming provide entertainment. Conveniences include desks and separate sitting areas, and housekeeping is provided daily.
Be sure to enjoy recreational amenities, including an indoor pool, a spa tub, and a fitness center. This hotel also features complimentary wireless internet access, ski storage, and a fireplace in the lobby. Guests can get around on the complimentary shuttle, which operates within 3 mi.
Grab a bite from the snack bar/deli serving guests of Residence Inn by Marriott Helena. Meet other guests and eat at the complimentary reception. A complimentary buffet breakfast is included.
Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-out. Planning an event in Helena? This hotel has 495 square feet (46 square meters) of space consisting of conference space and a meeting room. A roundtrip airport shuttle is complimentary during limited hours.
Guests are offered a complimentary buffet breakfast. The hotel offers a complimentary manager's reception on select days.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking and van parking available
  • Free return airport shuttle from 5:30 AM to 11:00 PM
  • Free local area shuttle up to 3 mi

Food and drink

  • Free buffet breakfast
  • Free manager's reception
  • Coffee/tea in a common area

Things to do

  • Children's pool
  • Fitness centre
  • Indoor pool
  • Motorised watercraft
  • A hot tub

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Daily housekeeping
  • Dry-cleaning service
  • Free food shopping service
  • Laundry facilities
  • Ski storage

Business services

  • 24-hour business centre
  • Conference space (495 square feet)
  • A meeting room

Outdoors

  • BBQ grill(s)
  • Garden
  • Picnic area

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Lift door width (centimetres): 122
  • Grab bar near toilet
  • Toilet grab bar height (centimetres): 46
  • Handrails in stairwells
  • Stairwell handrail height (centimetres): 61
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height plug sockets in bathroom
  • Pool hoist on site
  • Step-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • 6 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchairs available on site

More

  • At least 80% of lighting from LEDs
  • Comprehensive recycling policy
  • Double-glazed windows
  • Fireplace in reception
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoke-free property
  • TV in lobby
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Sofa bed

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 32-inch LCD TV
  • TV channels

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Dining room
  • Dishwasher
  • Kitchen
  • Microwave
  • Fridge
  • Stovetop

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches
  • Free local calls
  • Iron/ironing board
  • LED light bulbs
  • Recycling
  • Separate sitting area
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2 AM
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 88 lbs per pet)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Pet fee: USD 100.00 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Helena Marriott
Helena Residence Inn
Marriott Helena
Residence Inn Helena
Residence Inn Marriott Helena
Residence Inn Marriott Hotel Helena
Residence Inn Helena Hotel Helena
Residence Inn Marriott Helena Hotel
By Marriott Helena Helena
Residence Inn by Marriott Helena Hotel
Residence Inn by Marriott Helena Helena
Residence Inn by Marriott Helena Hotel Helena

Residence Inn by Marriott Helena Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 353 out of 452 reviews" "
Rating 8 - Good. 61 out of 452 reviews" "
Rating 6 - Okay. 22 out of 452 reviews" "
Rating 4 - Poor. 11 out of 452 reviews" "
Rating 2 - Terrible. 5 out of 452 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Dom

Stayed 1 night in Aug 2024

10/10 Excellent

Eldon

Travelled with family
Disliked: Property conditions & facilities
All was well except the pool was not working our whole stay!
Stayed 2 nights in Sep 2024

10/10 Excellent

Evan

Stayed 1 night in Sep 2024

10/10 Excellent

Sherman

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024

10/10 Excellent

brian, Glenwood City

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Lovely room. Spacious. Nice kitchenette. Very comfortable bed and pillow. Great bathroom.
Stayed 1 night in Sep 2024

10/10 Excellent

Jared

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel! The breakfast is great! Appreciated the plain greek yogurt and fresh food. The main reason for the 5 star is the staff is fabulous!
Stayed 1 night in Sep 2024

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
Nothing to add
Stayed 8 nights in Aug 2024

10/10 Excellent

Sherman

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2024

10/10 Excellent

Shea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Jack

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay there. We were traveling back home from Idaho and ready for a break. We were traveling with our young grandson’s. The splash pad and pool was a bonus!! The separate living area and bed area was a nice surprise. We will definitely stay there again.
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The stay itself was good and the room was good. The breakfast was less than desirable in my opinion. I do not think hotels should serve frozen fruit. I think they could afford to get fresh fruit for breakfast.
Stayed 1 night in Jun 2024

10/10 Excellent

Holland

Travelled with family, Travelled with family and small children
Liked: Amenities
I loved the mashed potatoes!
Stayed 1 night in Aug 2024

10/10 Excellent

Teresa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel with a really big room. Very comfortable and clean. The pool, workout room and laundry room were all great and helpful on a long road trip. Other than busy loud roads near the hotel, the place was great.
Stayed 1 night in Jul 2024

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff are all super friendly. I especially appreciated Shannon at the front desk and our shuttle driver morning of 8/2. The only downside was the unit above us had littles that stomped the floors and were noisy past 9 pm.
Stayed 3 nights in Jul 2024

10/10 Excellent

Mandy

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome family suite and fantastic breakfast! Nicest staff we’ve encountered at a hotel in years!
Stayed 1 night in Jul 2024

10/10 Excellent

Kimberly

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
We had a great stay. The room was spacious, the beds were comfortable, and the hotel was clean.
Stayed 1 night in Jul 2024

10/10 Excellent

Rachel

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From check in to check out everything ran very smoothly! Staff is very friendly and hospitable and the breakfast had many options to choose from! Our room was very clean and the pool was a huge hit for the kids! Definitely recommend staying here!
Stayed 2 nights in Jul 2024

10/10 Excellent

Tim

Great property!
Stayed 6 nights in Jul 2024

6/10 Okay

Leah

Travelled with family
Disappointing and expensive
View of roof and ac units, ac not working, room not supplied (had to make multiple trips to front desk for necessities like soap), no social as advertised, elevator floor dirty, paid top dollar.
Stayed 4 nights in Jul 2024

10/10 Excellent

Heidi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location, amenities, kitchen, ice maker, breakfast, etc. We liked everything!
Stayed 5 nights in Jul 2024

10/10 Excellent

Jacob

Stayed 2 nights in Jul 2024

10/10 Excellent

Sean

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Nice and clean, excellent breakfast every morning with lots of options. Staff and the people staying there were nice.
Stayed 5 nights in Jul 2024

10/10 Excellent

Zenaida

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Everything were great! Highly recommend.. we enjoyed our stay definitely!
Stayed 1 night in Jul 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service, room comfort
We loved the room, hotel ambiance & staff; breakfast was better than many hotel stays we've experienced; however, when I got in the shower, there was no body wash in the container so had to use shampoo!! Also, our room wasn't serviced once in the 5 days we were there. We had agreed to the 2-day service when we checked in.
Stayed 6 nights in Jun 2024

6/10 Okay

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Good family overnight if you're flying out of Helena. Room felt sterile. Sheets are paper thin. Dependable shuttle to the airport.
Stayed 1 night in Jun 2024