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Hyatt Ziva Rose Hall - All Inclusive

5.0 star property

Photo gallery for Hyatt Ziva Rose Hall - All Inclusive

Private beach, white sand, sun-loungers, beach umbrellas
View from room
Private beach, white sand, sun-loungers, beach umbrellas
Aerial view
Aerial view

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Parking included

Explore the area

Map
Rose Hall, Montego Bay, Saint James
  • Montego Bay Convention Centre
    ‪13 min walk‬
  • Half Moon Golf Course
    ‪13 min walk‬
  • Rose Hall Great House
    ‪3 min drive‬
  • Montego Bay (MBJ-Sir Donald Sangster Intl.)
    ‪13 min drive‬

Room options

View all photos for Ocean View King

Premium bedding, down duvets, pillow-top beds, minibar

Ocean View King

  • 46 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Double

Premium bedding, down duvets, pillow-top beds, minibar

Double

  • 46 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Ocean Front Double

Ocean Front Double

Ocean Front Double

  • 46 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Ocean View Double

Premium bedding, down duvets, pillow-top beds, minibar

Ocean View Double

  • 46 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Resort View King

Premium bedding, down duvets, pillow-top beds, minibar

Resort View King

  • 46 sq m
  • Resort view
  • Sleeps 4
  • 1 King Bed

View all photos for One Bedroom Ocean Front Butler Suite

One Bedroom Ocean Front Butler Suite

One Bedroom Ocean Front Butler Suite

  • 101 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for King

Premium bedding, down duvets, pillow-top beds, minibar

King

  • 46 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Club King

Club King

Club King

  • 46 sq m
  • Resort view
  • Sleeps 4
  • 1 King Bed

View all photos for Ocean View Junior Suite King

Ocean View Junior Suite King

Ocean View Junior Suite King

  • 61 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Double

Premium bedding, down duvets, pillow-top beds, minibar

Club Double

  • 46 sq m
  • Resort view
  • Sleeps 4
  • 2 Double Beds

View all photos for Ocean View Butler Junior Suite

Ocean View Butler Junior Suite | Bathroom

Ocean View Butler Junior Suite

  • 96 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Ocean View Junior Suite Double

View from room

Ocean View Junior Suite Double

  • 61 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Resort View King

View from room

Deluxe Resort View King

  • 46 sq m
  • Resort view
  • Sleeps 4
  • 1 King Bed

View all photos for Resort View Double

Resort View Double

Resort View Double

  • 46 sq m
  • Resort view
  • Sleeps 4
  • 2 Double Beds

View all photos for Swim Up Double

Swim Up Double

Swim Up Double

  • 46.0 sq m
  • Resort view
  • Sleeps 4
  • 2 Double Beds

View all photos for Ocean Front Junior Suite King

Ocean Front Junior Suite King

Ocean Front Junior Suite King

  • 61 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Resort View Double

Premium bedding, down duvets, pillow-top beds, minibar

Deluxe Resort View Double

  • 46 sq m
  • Resort view
  • Sleeps 4
  • 2 Double Beds

View all photos for Ocean Front Junior Suite Double

Premium bedding, down duvets, pillow-top beds, minibar

Ocean Front Junior Suite Double

  • 61 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Swim Up King

Terrace/patio

Swim Up King

  • 46 sq m
  • Resort view
  • Sleeps 4
  • 1 King Bed

Similar properties

Aerial view

Hilton Rose Hall an All-Inclusive Resort

  • On private beach
  • Pool
  • All-inclusive
  • Spa
4.3 out of 5, Excellent, (2312)
The price is NZ$890
for 1 room
includes taxes & fees
14 Apr - 15 Apr
Hilton Rose Hall an All-Inclusive Resort

About the area

Montego Bay

With a stay at Hyatt Ziva Rose Hall - All Inclusive in Montego Bay, you'll be next to a golf course, steps from Jamaica Beaches and a 3-minute drive from Rose Hall Great House. .This all-inclusive property is 8.5 mi (13.6 km) from Doctor's Cave Beach and 9.5 mi (15.2 km) from Montego Bay Marine Park.

What's nearby

  • Montego Bay Convention Centre - 13 min walk - 1.1 km
  • Half Moon Golf Course - 13 min walk - 1.1 km
  • White Witch of Rose Hall Golf Course - 16 min walk - 1.3 km
  • Rose Hall Great House - 3 min drive - 2.0 km
  • Cinnamon Hill Golf Course - 3 min drive - 2.4 km

Getting around

  • Sir Donald Sangster Intl. Airport (MBJ) - 13 min drive

Restaurants

  • ‪Urban Heat by FlavorZ - ‬8 min walk
  • ‪Lobby Bar - ‬5 min drive
  • ‪Choicez - ‬4 min walk
  • ‪The Jerk Hut - ‬6 min drive
  • ‪Waves Restaurant - ‬4 min walk

About this property

Hyatt Ziva Rose Hall - All Inclusive

Luxury property on the beach, with 2 outdoor pools
Hyatt Ziva Rose Hall - All Inclusive offers 387 accommodations with iPod docking stations and minibars. Rooms open to furnished balconies or patios. Each accommodation is individually decorated. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. 32-inch flat-screen televisions come with premium digital channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, bathrobes, slippers, and complimentary toiletries.

This Montego Bay property provides complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily.

2 outdoor swimming pools are on site along with a hot tub. Other recreational amenities include a private beach, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Zen Spa has 11 treatment rooms including rooms for couples. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.
Make yourself at home in one of the 387 individually decorated guestrooms, featuring refrigerators and flat-screen televisions. Your pillowtop bed comes with down comforters and premium bedding. Rooms have private furnished balconies or patios. Digital programming and iPod docking stations are provided for your entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with separate bathtubs and showers feature deep soaking bathtubs and complimentary toiletries.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. After dipping into one of the 2 outdoor swimming pools, you can spend some time at the private beach. Additional features at this Georgian property include complimentary wireless internet access, concierge services, and babysitting (surcharge).
This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Enjoy international cuisine at Choicez, one of the property's 7 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Mingle with other guests at the complimentary reception, held daily. Relax with a refreshing drink from the poolside bar or one of the 6 bars/lounges.

Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Montego Bay? This property has 50000 square feet (4645 square meters) of space consisting of a conference center and 8 meeting rooms. Free valet parking is available onsite.
A complimentary manager's reception is offered each day.
Choicez - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Di Roza - This fine-dining restaurant specializes in Italian cuisine and serves dinner only. Open daily.
Brazil - This steakhouse specializes in Brazilian cuisine and serves breakfast, lunch, and dinner. Open daily.
Fuzion - This fine-dining restaurant specializes in Asian cuisine and serves dinner only. Open daily.
Calypzo - This theme restaurant specializes in Caribbean cuisine and serves breakfast, lunch, and dinner. Open daily.
Late night fare is available from 24-hour room service.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Land activities

Fitness facilities

Lessons/classes/games

Aerobics
Water fitness

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs
Onsite live performances

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking available only on request
  • Free secured, uncovered valet parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • 6 bars/lounges
  • 7 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Brazil
  • Calypzo
  • Choicez
  • Di Roza
  • Fuzion

Things to do

  • 18-hole adjacent golf course
  • 2 outdoor pools
  • Arcade/game room
  • Beach volleyball
  • Billiards/pool table
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Gym
  • Hot tub
  • Paddleboard
  • Playground
  • Sauna
  • Steam room
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Free children's club
  • In-room babysitting
  • In-room refrigerator
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 8 meeting rooms
  • Business centre
  • Conference centre (50,000 square foot of space)

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Full-service spa

  • 11 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Down comforter
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium digital channels
  • IPod dock
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Individual decor
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
For any questions, please contact the property using the information on the booking confirmation
This property offers airport shuttle pickup service from Montego Bay Jamaica - Sangster International Airport (MBJ) only.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hyatt Ziva
Hyatt Ziva All Inclusive
Hyatt Ziva Rose Hall
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Ziva Hyatt
Ziva Rose Hall
Hyatt Ziva Rose Hall Hotel Montego Bay
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Hyatt Ziva Rose Hall All Inclusive
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Hyatt Ziva Rose Hall All Inclusive Hotel
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Hyatt Ziva Rose Hall - All Inclusive All-inclusive property

Hyatt Ziva Rose Hall - All Inclusive Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 765 out of 1169 reviews
Rating 8 - Good. 236 out of 1169 reviews
Rating 6 - Okay. 89 out of 1169 reviews
Rating 4 - Poor. 38 out of 1169 reviews
Rating 2 - Terrible. 41 out of 1169 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

2/10 Terrible

Sabriya

Travelled with family
Disliked: Property conditions & facilities, room comfort
Ceiling Leaking / Major Water Issues
First night there my ceiling was dripping water which caused a wet hallway that my 2yr old slipped and fell on. Resulting in her injuring her nose. They put me in a lower level /grade room - the first of which had a terrible odor of bleach - the 2nd one was on the opposite side of the resort away from my family and they still are charging me for the first night. When I did get into my new room the following day, it had no hot water in the shower. There were several managers on duty that all had to hear what happened multiple times. I really wanted to enjoy this trip but it was riddled with hotel issues.
Stayed 6 nights in Dec 2024

2/10 Terrible

michael ray

Stayed 4 nights in Dec 2024

6/10 Okay

Ana

Travelled with family
Liked: Property conditions & facilities
The shows and activities. I didn't like the service in particular at the buffet.
Stayed 4 nights in Dec 2024

10/10 Excellent

Eugene

Travelled with group
Liked: Cleanliness, property conditions & facilities
Had a great visit except for a couple cold showers.
Stayed 4 nights in Dec 2024

8/10 Good

PREMJITH LAKSHMAN

Travelled with family
Liked: Cleanliness, property conditions & facilities
Some of the staff was not friendly at all. Some were very friendly. Hyatt should look into customer service training.
Stayed 5 nights in Dec 2024

10/10 Excellent

Sharla

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hospitality was outstanding! I can't wait to return.
Stayed 5 nights in Dec 2024

8/10 Good

Shanell

Travelled with family
Liked: Cleanliness, staff & service
Nice property. It’s not perfect but you can tell it was posh in it’s hay day- could use renovations to upgrade the overall ambiance. The staff makes the experience wonderful, except for one front desk lady who had an attitude. All the other staff- Otis (bell man), Janice (Playa Rep), Cleopatra (Playa Agent) were excellent and genuine. My masseuse, Kaydean (pronounced Kay-deen) was absolutely amazing!!! I had the Rum Rub and Scrub and Kaydean was excellent. I think I fell asleep for a moment while she did my massage! Our room was nice (Oceanview double room) but as I mentioned previously, it could use some updating. Overall a nice stay. The staff is lovely!
Stayed 2 nights in Dec 2024

10/10 Excellent

Kiran

Travelled with partner
Liked: Amenities, property conditions & facilities
Property was incredible
Stayed 2 nights in Dec 2024

8/10 Good

Bruce Griffin

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness
Overall it was a cool experience. Food was good and had good vibes. We were on the 5th floor and our room smelled like mild dew and bathroom wasn’t the cleanest. But we made do lol
Stayed 3 nights in Dec 2024

10/10 Excellent

Cecilia

Travelled with group
Liked: Cleanliness, staff & service, amenities
My room smelled like mold and that triggered my allergies really bad causing a sinus infection. Other than that the property is beautiful! Great food! The staff is amazing and entertaining!
Stayed 4 nights in Dec 2024

10/10 Excellent

Shanna

Stayed 3 nights in Nov 2024

10/10 Excellent

Vania

Stayed 3 nights in Nov 2024

4/10 Poor

Santa

Travelled with group
Liked: Amenities
Disliked: Staff & service, property conditions & facilities
Hyatt ? Luxury brand, don’t think so. Customer service was bad! I had been to Jamaica and this was not the experience I had before.But they all seen like they were force to work. We had to birthday celebrations, which were mention at check-in and at the reservation for all the restaurants and nothing was done! The first night that we had dinner we kept calling the waitress to remind them that we had two birthdays. The food was okay! Not hype at all. Some food weren’t cooked properly since they wanted to rush things. The money spend was not worth it at all. There is so much more to mention.
Stayed 4 nights in Nov 2024

10/10 Excellent

susan

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel staff and facilities were great. The food at the buffet had a wide variety and everything was good.
Stayed 3 nights in Nov 2024

10/10 Excellent

dominick

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food was GREAT!!!
Stayed 3 nights in Oct 2024

10/10 Excellent

Julien

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Nov 2024

4/10 Poor

Ashley

Travelled with family and small children
Disliked: Staff & service
Resort was okay but not worth the price nor time to travel there. The majority of the staff were lazy and unfriendly. Won't be returning.
Stayed 4 nights in Nov 2024

4/10 Poor

Lor

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Please Improve.
I recently stayed at Hyatt Ziva Rose. First- it was a bit costly via hotels.com. I had stayed here in 2019, and had a great experience. I had a suite and my room was nice. Furniture was old and rickety. The plumbing also was poor. Tub stopper needed rubber ring replaced. And overhead shower pressure was so low, we couldn’t use it. Also face sinks drained slowly. The hotel main food area serves hot dogs and old looking burgers nightly. Where is the authentic Jamaican food?? Where are the oxtails, curry goat?? Who wants a hot dog??? That needs to improve! Flowers and decor was amazing. Infused water was great and everywhere. Please put a vegetable at the jerk hut. Cabbage or corn please. Upgrade your food. It’s bringing you down bi expect more from Hyatt. I will NOT stay here again.
Stayed 4 nights in Nov 2024

10/10 Excellent

Arlen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property had some water problems, elevator was out for almost a day due to water issues and then on Saturday morning woke up to find massive flooding on the first floor. Water issue with elevator was before it began raining, They could also be a bit more friendly to wheelchair guests. In any event property could use a slight refurbishment. Water in one of the jacuzzi’s was tepid at best. Anyway still enjoyed the visit but, maybe it was more that I enjoyed Jamaica one of the most gorgeous places on earth.
Stayed 6 nights in Nov 2024

8/10 Good

Arlene F

Liked: Cleanliness, staff & service
Stayed 7 nights in Nov 2024

8/10 Good

Daniel G

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service
Stayed 4 nights in Nov 2024

8/10 Good

Ayanna Denise

Stayed 3 nights in Oct 2024

10/10 Excellent

Ted

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024

10/10 Excellent

cheri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was friendly
Stayed 4 nights in Nov 2024

10/10 Excellent

Joulan

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was extremely attentive and friendly. Food was amazing. I would recommend the buffet though over the reservation dining restaurants.
Stayed 3 nights in Nov 2024