Hyatt Ziva Rose Hall - All Inclusive

5.0 star property

Photo gallery for Hyatt Ziva Rose Hall - All Inclusive

Private beach, white sand, sun-loungers, beach umbrellas
Private beach, white sand, sun-loungers, beach umbrellas
Aerial view
Aerial view
View from room

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • On private beach
  • Pool
  • All-inclusive
  • Parking included
  • Room service

Explore the area

Map
Rose Hall, Montego Bay, Saint James
  • Three Palms Ocean Course
    ‪11 min walk‬
  • The Shoppes at Rose Hall
    ‪11 min walk‬
  • Montego Bay Convention Centre
    ‪13 min walk‬
  • Montego Bay (MBJ-Sir Donald Sangster Intl.)
    ‪13 min drive‬

Room options

Ocean View King

  • 46 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Double

  • 46 sq m
  • Sleeps 4
  • 2 Double Beds

Ocean Front Double

  • 46 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Ocean View Double

  • 46 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

One Bedroom Ocean View Suite

  • 94 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Resort View King

  • 46 sq m
  • Resort view
  • Sleeps 4
  • 1 King Bed

One Bedroom Ocean Front Butler Suite

  • 101 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

King

  • 46 sq m
  • Sleeps 4
  • 1 King Bed

Club King

  • 46 sq m
  • Resort view
  • Sleeps 4
  • 1 King Bed

Ocean View Junior Suite King

  • 61 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Club Double

  • 46 sq m
  • Resort view
  • Sleeps 4
  • 2 Double Beds

Ocean View Butler Junior Suite

  • 96 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Ocean View Junior Suite Double

  • 61 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Deluxe Resort View King

  • 46 sq m
  • Resort view
  • Sleeps 4
  • 1 King Bed

Resort View Double

  • 46 sq m
  • Resort view
  • Sleeps 4
  • 2 Double Beds

Swim Up Double

  • 46.0 sq m
  • Resort view
  • Sleeps 4
  • 2 Double Beds

Ocean Front Junior Suite King

  • 61 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Deluxe Resort View Double

  • 46 sq m
  • Resort view
  • Sleeps 4
  • 2 Double Beds

Ocean Front Junior Suite Double

  • 61 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Swim Up King

  • 46 sq m
  • Resort view
  • Sleeps 4
  • 1 King Bed

Similar properties

About the area

Montego Bay

When you stay at Hyatt Ziva Rose Hall - All Inclusive in Montego Bay, you'll be next to a golf course, just steps from Jamaica Beaches and 13 minutes by foot from Montego Bay Convention Centre. .This beach property is 1.2 mi (1.9 km) from Rose Hall Great House and 8.5 mi (13.6 km) from Doctor's Cave Beach.

What's nearby

  • Montego Bay Convention Centre - 13 min walk
  • Half Moon Golf Course - 13 min walk
  • White Witch of Rose Hall Golf Course - 16 min walk
  • Rose Hall Great House - 3 min drive
  • Cinnamon Hill Golf Course - 3 min drive

Getting around

  • Sir Donald Sangster Intl. Airport (MBJ) - 13 min drive

Restaurants

  • ‪Urban Heat by FlavorZ - ‬8 min walk
  • ‪Lobby Bar - ‬5 min drive
  • ‪Choicez - ‬4 min walk
  • ‪The Jerk Hut - ‬6 min drive
  • ‪Waves Restaurant - ‬4 min walk

About this property

Hyatt Ziva Rose Hall - All Inclusive

Luxury property on the beach, with 2 outdoor pools
Hyatt Ziva Rose Hall - All Inclusive offers 387 accommodations with iPod docking stations and minibars. Rooms open to furnished balconies or patios. Each accommodation is individually decorated. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. 32-inch flat-screen televisions come with premium digital channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, bathrobes, slippers, and complimentary toiletries.

This Montego Bay property provides complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily.

2 outdoor swimming pools are on site along with a hot tub. Other recreational amenities include a private beach, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Zen Spa has 11 treatment rooms including rooms for couples. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.
Make yourself at home in one of the 387 individually decorated guestrooms, featuring refrigerators and flat-screen televisions. Your pillowtop bed comes with down comforters and premium bedding. Rooms have private furnished balconies or patios. Digital programming and iPod docking stations are provided for your entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with separate bathtubs and showers feature deep soaking bathtubs and complimentary toiletries.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. After dipping into one of the 2 outdoor swimming pools, you can spend some time at the private beach. Additional features at this Georgian property include complimentary wireless internet access, concierge services, and babysitting (surcharge).
All-inclusive rates are available at this property. Meals and beverages at onsite dining establishments are included in all-inclusive rates. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Enjoy international cuisine at Choicez, one of the property's 7 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Mingle with other guests at the complimentary reception, held daily. Relax with a refreshing drink from the poolside bar or one of the 6 bars/lounges.

Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Montego Bay? This property has 50000 square feet (4645 square meters) of space consisting of a conference center and 8 meeting rooms. Free valet parking is available onsite.
A complimentary manager's reception is offered each day.
Choicez - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Di Roza - This fine-dining restaurant specializes in Italian cuisine and serves dinner only. Open daily.
Brazil - This steakhouse specializes in Brazilian cuisine and serves breakfast, lunch, and dinner. Open daily.
Fuzion - This fine-dining restaurant specializes in Asian cuisine and serves dinner only. Open daily.
Calypzo - This theme restaurant specializes in Caribbean cuisine and serves breakfast, lunch, and dinner. Open daily.
Late night fare is available from 24-hour room service.

All-inclusive details

All-inclusive room rates at Hyatt Ziva Rose Hall - All Inclusive are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Land activities

Fitness facilities

Lessons/classes/games

Aerobics
Water fitness

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs
Onsite live performances

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • On-site parking available only on request
  • Free secured, uncovered valet parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • 7 restaurants and 1 coffee shop/cafe
  • 6 bars/lounges, 1 swim-up bar and 1 poolside bar
  • Free daily reception
  • 24-hour room service

Restaurants on site

  • Choicez
  • Di Roza
  • Brazil
  • Fuzion
  • Calypzo

Things to do

  • 2 outdoor pools
  • Fitness classes
  • Arcade/games room
  • Beach volleyball
  • Billiards/pool table
  • Fitness centre
  • Full-service spa
  • Paddleboards on-site
  • Playground
  • Sauna
  • A hot tub
  • Steam room
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Arcade/games room
  • Babysitting (surcharge)
  • Children's club
  • In-room childcare (surcharge)
  • Laundry facilities
  • Playground
  • Fridge
  • Snack bar/deli
  • Supervised childcare (surcharge)

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Water dispenser

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference centre (50000 square feet of space)
  • Meeting rooms - 8

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Garden
  • Pool cabanas (surcharge)
  • Pool sunloungers
  • Pool umbrellas
  • Private beachfront location
  • Terrace
  • Vegetable garden

Spa

  • 11 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - on the beach
  • Massage - sports
  • Massage - Swedish
  • Massage/treatment rooms
  • Reflexology
  • Sauna
  • Spa open daily
  • Hot tub
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • At least 80% of lighting from LEDs
  • At least 80% of food locally sourced
  • At least 80% organic food
  • Beach towels
  • Designated smoking areas
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally owned and organised tours and activities
  • Vegan dining options
  • Vegetarian dining options
  • Water dispenser

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Ceiling fan
  • Down duvet
  • Pillow menu
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Deep-soaking bath
  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom
  • Separate bath and shower
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • Digital channels
  • iPod dock
  • Films for purchase
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products provided
  • Individually decorated
  • Iron/ironing board
  • LED light bulbs
  • Phone
  • Safe
  • Slippers
  • Turndown service
  • Water-efficient showers only
  • Water-efficient toilets only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
For any questions, please contact the property using the information on the booking confirmation
This property offers airport shuttle pickup service from Montego Bay Jamaica - Sangster International Airport (MBJ) only.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hyatt Ziva
Hyatt Ziva All Inclusive
Hyatt Ziva Rose Hall
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Ziva Hyatt
Ziva Rose Hall
Hyatt Ziva Rose Hall Hotel Montego Bay
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Hyatt Ziva Rose Hall - All Inclusive All-inclusive property

Hyatt Ziva Rose Hall - All Inclusive Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 646 out of 1006 reviews
Rating 8 - Good. 207 out of 1006 reviews
Rating 6 - Okay. 80 out of 1006 reviews
Rating 4 - Poor. 35 out of 1006 reviews
Rating 2 - Terrible. 38 out of 1006 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful all inclusive resort, extensive food selection, high quality entertainment, numerous pool and beach options
Stayed 4 nights in Nov 2024

8/10 Good

Christopher

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff, excellent food and clean property. Ground floor rooms need to be checked.. we had to change from a ground floor room to a 3rd floor room as there was a sewage smell. The rooms however are clean and high quality. No entertainment at nights but very good restaurants.
Stayed 3 nights in Nov 2024

10/10 Excellent

Rahnada

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This property was beautiful and I would definitely recommend.
Stayed 3 nights in Nov 2024

10/10 Excellent

Saleemah

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Amazing stay! Staff are so friendly and kind. Food was amazing on the resort and many options available. Because access is provided to the adults and family side of the resort there were a lot of options for entertainment. Speacial note to a few staff that made for such a fun and entertaining experience. Delando, Daniel, Gabriel.
Stayed 6 nights in Oct 2024

10/10 Excellent

Kalima Nicole

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my third time with hotel Ziva of which I consider family. I always enjoy myself, that is why I return to the properties.
Stayed 4 nights in Nov 2024

10/10 Excellent

Anisela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best vacation ever. Was there with my kids, they enjoyed the resort to the fullest. The staff was AMAZING. They made the experience extra special. Can’t wait to go back
Stayed 4 nights in Nov 2024

8/10 Good

Opal

Travelled with family
Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Jasmine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it was really nice, i didn't even kno i got a swim up but it was perfect.
Stayed 3 nights in Nov 2024

10/10 Excellent

Shanett

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Kyleshia, Brooklyn

Travelled with family
Liked: Cleanliness, staff & service, amenities
The rooms can be updated but besides that everything was great. I’ll definitely stay there again
Stayed 3 nights in Nov 2024

10/10 Excellent

silika k

Liked: Cleanliness, staff & service, property conditions & facilities
I really loved their food and everything was clean in the rooom as well!!
Stayed 3 nights in Oct 2024

10/10 Excellent

Anthony

Stayed 7 nights in Oct 2024

10/10 Excellent

Jackie

Stayed 1 night in Oct 2024

10/10 Excellent

Himanshu

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We went there as a family of 10 people including 6 adults and 4 kids, we booked 3 rooms. We had loads of fun. Resort staff was very nice and polite. I want to bring attention towards dining service, we all are vegetarian and need special food, resort dining accommodated our dietary requirements and prepare every day customize food special thanks to food department manger Mr. Partha and chef Israeli. We will return again.
Stayed 5 nights in Nov 2024

10/10 Excellent

Cristina Portela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would highly recommend a lot of amenities and activities and Food was delicious.
Stayed 3 nights in Nov 2024

8/10 Good

Valerie

Travelled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
NO HOT WATER FOR 2 AND HALF DAY
Stayed 4 nights in Sep 2024

10/10 Excellent

Maya

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall loved the property
Stayed 3 nights in Nov 2024

6/10 Okay

John, Southfield

Travelled with group
Liked: Staff & service
Disliked: Property conditions & facilities
I'll start by saying the staff were great and very friendly. Overall, all things considered, I would rate our stay as average mainly due to the employees. We did have some issues checking in as our reservation couldn't be found in the hotel's system, and the first room we were given had a giant water leak in the ceiling. The rooms/lodging areas definitely need a renovation as they are run down.
Stayed 3 nights in Oct 2024

6/10 Okay

Steven

Liked: Staff & service
Stayed 3 nights in Oct 2024

10/10 Excellent

Lovedeep

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
love the food overall good 🙏
Stayed 3 nights in Oct 2024

10/10 Excellent

Viponjit Singh

Stayed 5 nights in Oct 2024

6/10 Okay

adam

Stayed 3 nights in Oct 2024

10/10 Excellent

Bijal

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s really great experience!! The staff is too good and polite
Stayed 6 nights in Oct 2024

6/10 Okay

Jeffrey

I don’t know where to start I guess with how the person that Following delivered distilled water to my room, but didn’t make sure the door shut behind them left the room wide open that was for starters the air conditioning in the room pathetic the food disappointing on average. Most of the staff was miserable.can say for a Hyatt it was pretty bad
Stayed 5 nights in Oct 2024

10/10 Excellent

Tobechukwu

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was beautiful, the food options were great. Our son loved the Kids Club. They had room service and many options for a la carte food. We enjoyed our stay!
Stayed 2 nights in Oct 2024