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Jewel Grande Montego Bay Resort & Spa – All Inclusive

4.5 star property

Photo gallery for Jewel Grande Montego Bay Resort & Spa – All Inclusive

2 outdoor pools, pool umbrellas, pool loungers
Private beach, white sand, beach cabanas, sun-loungers
Aerial view
Buffet
Aerial view

Reviews

8.8 out of 10
Excellent

Popular amenities

Explore the area

Map
Rose Hall, St James, Montego Bay
  • Half Moon Golf Course
    ‪15 min walk‬
  • Montego Bay Convention Centre
    ‪16 min walk‬
  • Rose Hall Great House
    ‪3 min drive‬
  • Montego Bay (MBJ-Sir Donald Sangster Intl.)
    ‪18 min drive‬

Room options

View all photos for Suite, 2 Bedrooms, Oceanfront

Suite, 2 Bedrooms, Oceanfront | Living room

Suite, 2 Bedrooms, Oceanfront

  • 152 sq m
  • Ocean view
  • Sleeps 5
  • 1 Double Bed, 1 King Bed and 1 Twin Sofa Bed

View all photos for Suite, 2 Bedrooms, Ocean View (Partial, Butler)

Premium bedding, minibar, in-room safe, blackout curtains

Suite, 2 Bedrooms, Ocean View (Partial, Butler)

  • 152 sq m
  • Partial ocean view
  • Sleeps 5
  • 1 Double Bed, 1 King Bed and 1 Twin Sofa Bed

View all photos for Suite, 1 Bedroom, Ocean View (Partial, Romance)

Suite, 1 Bedroom, Ocean View (Partial, Romance)

Suite, 1 Bedroom, Ocean View (Partial, Romance)

  • 78 sq m
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Suite, 1 Bedroom, Oceanfront

Suite, 1 Bedroom, Oceanfront

Suite, 1 Bedroom, Oceanfront

  • 96 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Junior Suite, 2 Double Beds, Oceanfront

Premium bedding, minibar, in-room safe, blackout curtains

Junior Suite, 2 Double Beds, Oceanfront

  • 75 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed with Sofa bed, Oceanfront

Premium bedding, minibar, in-room safe, blackout curtains

Junior Suite, 1 King Bed with Sofa bed, Oceanfront

  • 75 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Grand Penthouse, 3 Bedrooms (Grande Luxe)

Grand Penthouse, 3 Bedrooms (Grande Luxe)

Grand Penthouse, 3 Bedrooms (Grande Luxe)

  • 334 sq m
  • Sleeps 7
  • 1 King Bed, 2 Queen Beds and 1 Twin Sofa Bed

View all photos for Grand Suite, 1 Bedroom, Oceanfront

Grand Suite, 1 Bedroom, Oceanfront

Grand Suite, 1 Bedroom, Oceanfront

  • 130 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Junior Suite, 2 Double Beds, Oceanfront

Premium bedding, minibar, in-room safe, blackout curtains

Junior Suite, 2 Double Beds, Oceanfront

  • 75 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Villa, 3 Bedrooms, Garden View

Premium bedding, minibar, in-room safe, blackout curtains

Villa, 3 Bedrooms, Garden View

  • 408 sq m
  • Sleeps 7
  • 2 Double Beds, 1 King Bed and 1 Twin Sofa Bed

View all photos for Suite, 2 Bedrooms, Resort View

Premium bedding, minibar, in-room safe, blackout curtains

Suite, 2 Bedrooms, Resort View

  • 152 sq m
  • Resort view
  • Sleeps 5
  • 1 King Bed, 1 Double Bed and 1 Twin Sofa Bed

View all photos for Suite, 1 Bedroom, Resort View

Deep-soaking bathtub, rainfall showerhead, designer toiletries

Suite, 1 Bedroom, Resort View

  • 96 sq m
  • Resort view
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Suite, 3 Bedrooms, Oceanfront

Suite, 3 Bedrooms, Oceanfront

Suite, 3 Bedrooms, Oceanfront

  • 184 sq m
  • Ocean view
  • Sleeps 7
  • 1 King Bed, 2 Double Beds and 1 Twin Sofa Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed, Oceanfront

Premium bedding, minibar, in-room safe, blackout curtains

Junior Suite, 1 King Bed with Sofa bed, Oceanfront

  • 75 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Villa, 3 Bedrooms, Oceanfront

Premium bedding, minibar, in-room safe, blackout curtains

Villa, 3 Bedrooms, Oceanfront

  • 408 sq m
  • Ocean view
  • Sleeps 7
  • 2 Double Beds, 1 King Bed and 1 Twin Sofa Bed

View all photos for Penthouse, 3 Bedrooms

Penthouse, 3 Bedrooms

Penthouse, 3 Bedrooms

  • 240 sq m
  • Ocean view
  • Sleeps 7
  • 2 Double Beds, 1 King Bed and 1 Twin Sofa Bed

Similar properties

Aerial view

Hilton Rose Hall an All-Inclusive Resort

  • On private beach
  • Pool
  • All-inclusive
  • Spa
4.3 out of 5, Excellent, (2312)
The price is NZ$890
for 1 room
includes taxes & fees
14 Apr - 15 Apr
Hilton Rose Hall an All-Inclusive Resort

About the area

Montego Bay

When you stay at Jewel Grande Montego Bay Resort & Spa – All Inclusive in Montego Bay, you'll be next to a golf course, within a 5-minute drive of Jamaica Beaches and Rose Hall Great House. .This all-inclusive resort is 7.4 mi (12 km) from Doctor's Cave Beach and 8.5 mi (13.7 km) from Montego Bay Marine Park.
View more Resorts in Montego BayOpens in a new window

What's nearby

  • Half Moon Golf Course - 15 min walk - 1.3 km
  • Montego Bay Convention Centre - 16 min walk - 1.3 km
  • White Witch of Rose Hall Golf Course - 3 min drive - 2.1 km
  • Cinnamon Hill Golf Course - 3 min drive - 2.6 km
  • Rose Hall Great House - 3 min drive - 2.2 km

Getting around

  • Sir Donald Sangster Intl. Airport (MBJ) - 18 min drive

Restaurants

  • ‪Urban Heat by FlavorZ - ‬10 min walk
  • ‪Lobby Bar - ‬4 min drive
  • ‪Choicez - ‬6 min walk
  • ‪The Jerk Hut - ‬5 min drive
  • ‪Waves Restaurant - ‬1 min walk

About this property

Jewel Grande Montego Bay Resort & Spa – All Inclusive

Luxury resort on the beach, with 2 outdoor pools
Jewel Grande Montego Bay Resort & Spa – All Inclusive offers 217 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. Plasma televisions come with digital channels.

Bathrooms include bathtubs or showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

2 outdoor swimming pools are on site along with a private beach and a steam room. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 14 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a mud bath, a sauna, a hot tub, and a steam room. The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision. Guests under 12 years old are not allowed in the spa. There are hot springs/mineral springs on site.
Make yourself at home in one of the 217 air-conditioned rooms featuring minibars and plasma televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms have deep soaking bathtubs and rainfall showerheads. Conveniences include phones, as well as safes and coffee/tea makers.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. After dipping into one of the 2 outdoor swimming pools, you can spend some time at the private beach. Additional amenities at this resort include complimentary wireless internet access, concierge services, and an arcade/game room.
This resort is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Enjoy international cuisine at Waves, one of the resort's 7 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the 2 coffee shops/cafes. Wind down with a drink at one of the 4 bars/lounges or 2 poolside bars.

Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Montego Bay? This resort has 4295 square feet (399 square meters) of space consisting of a conference center and 4 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
Waves - Overlooking the pool, this restaurant specializes in international cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.
Pierside Restaurant - Overlooking the pool, this restaurant specializes in Asian cuisine and serves dinner only. Reservations are required. Open daily.
Cricket's Beach Grill - This poolside restaurant specializes in American cuisine and serves lunch and light fare. Guests can enjoy drinks at the bar. Open daily.
Fiery Pelican Outdoor Gri - This restaurant specializes in Tex-Mex cuisine and serves lunch only. Open daily.
Le Bouchon - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open daily.
Late night fare is available from 24-hour room service.

All-inclusive details

This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Water activities

Kayaking
Sailing

Awards and affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 2 coffee shops/cafes
  • 2 poolside bars
  • 2 swim-up bars
  • 4 bars/lounges
  • 7 restaurants
  • Snack bar/deli

Restaurants on site

  • Cricket's Beach Grill
  • Fiery Pelican Outdoor Gri
  • Le Bouchon
  • Pierside Restaurant
  • Waves

Things to do

  • 18-hole adjacent golf course
  • 2 outdoor pools
  • Arcade/game room
  • Beach volleyball
  • Billiards/pool table
  • Fitness classes
  • Full-service spa
  • Gym
  • Kayaking
  • Pilates classes
  • Playground
  • Shopping
  • Steam room
  • TV in common areas
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 4 meeting rooms
  • Business centre
  • Conference centre (4,295 square foot of space)

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace
  • Vegetable garden

Full-service spa

  • 14 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hot/mineral springs
  • Hydrotherapy
  • Manicures/pedicures
  • Mud bath
  • Outdoor treatment areas
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessibility
  • Wheelchair-accessible parking

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub or rainfall showerhead
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • Plasma TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Reusable coffee/tea filters
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Airport shuttle fee: USD 33 per person (roundtrip)
  • Airport shuttle fee per child: USD 16.5 (roundtrip)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 12 years old are not allowed in the spa, and guests under 16 years old are only allowed with adult supervision

Property is also known as

Jewel Grande Montego Bay Resort All Inclusive
Jewel Grande Resort All Inclusive
Jewel Grande Montego Bay All Inclusive
Jewel Grande Montego Bay Resort All Inclusive
Jewel Grande Resort All Inclusive
Jewel Grande Montego Bay All Inclusive
Jewel Grande Montego Bay Resort All Inclusive
Jewel Grande Resort All Inclusive
Hotel Jewel Grande Montego Bay Resort & Spa – All Inclusive
Jewel Grande Montego Bay All Inclusive
Jewel Grande Montego Bay Resort Spa All Inclusive
Jewel Grande Montego Inclusive
Jewel Grande All Inclusive
Jewel Grande Montego Bay Resort Spa All Inclusive
Jewel Grande Montego Bay Resort Spa – All Inclusive
Jewel Grande Montego Inclusive
Jewel Grande Montego Bay Resort Spa – All Inclusive
Jewel Grande Montego Bay Resort & Spa – All Inclusive Resort

Jewel Grande Montego Bay Resort & Spa – All Inclusive Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 925 out of 1487 reviews
Rating 8 - Good. 310 out of 1487 reviews
Rating 6 - Okay. 145 out of 1487 reviews
Rating 4 - Poor. 57 out of 1487 reviews
Rating 2 - Terrible. 50 out of 1487 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Lin

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The service can be better
Stayed 5 nights in Dec 2024

4/10 Poor

Talha A

Travelled with family and small children
Disliked: Staff & service, amenities
Mediocre service, not worth the price of 6k for 4 days. Limited.food options, run down buildings, not stroller friendly

2/10 Terrible

Ahmet

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They told us they were overbooked and did not give our second room until we really argued with them. It was 7:30 pm by the time they gave us our second room. They knew we needed an extra bed in the room, they did not provide it until the third day of our stay. Overall, horrible experience
Stayed 4 nights in Dec 2024

4/10 Poor

jennifer

Travelled with group
We stayed here on our annual girls trip, I am the one that book the trip. I travel to Mexico or Caribbean every other month and l've never had a resort say they were giving you an upgrade only to be given a downgrade. We arrived at hotel and room wasn't ready, we went and ate and came back and they said it wouldn't be ready until 5:00-5:30, since we thought we were getting an upgrade and we needed a ground or first floor we waited and waited. When we finally got called up for our keys I asked him again this is a lst floor and ocean front they assured me again that it was. We get to out building and it was indeed not 1st it was 4th and it was not ocean front. We had all been up since 1:00 am so I knew if we went back we would never get a room so we just stuck with our room. Our air conditioner never worked properly electricity went off. TERRIBLE!!!! With that being said the lobby bar was great and beach waitress were good. Coffee shop girls were so nice to talk with every morning and made excellent coffee! Be careful eating jerk chicken I witness him use same tongs to put meat on drip raw chicken juice across cooked chicken then pick up and put on someone's plate! I didn’t eat the chicken after witnessing that. I wanted to love this resort, but I also wanted the room I paid for.

8/10 Good

basil

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful ocean view.
Stayed 1 night in Dec 2024

8/10 Good

Georgette

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are so helpful and friendly
Stayed 1 night in Dec 2024

10/10 Excellent

Allena Shoshanna Hall

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was beautiful! Every staff member was very nice and not asking for tips (even though we tipped everyone who helped us) it was nice for them to not be pushy about it. The food was AMAZING! Even the food at the buffet. We definitely will return next time we decide to travel back to JA. Thank you all for a smooth, safe, & entertaining Christmas vacation.
Stayed 4 nights in Dec 2024

8/10 Good

Karen

Stayed 5 nights in Dec 2024

10/10 Excellent

Vivette

Liked: Cleanliness, staff & service, property conditions & facilities
Service was very good staffing travel back to and forth.. excellent
Stayed 3 nights in Dec 2024

10/10 Excellent

Brett

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great all inclusive option for the family. The staff are super friendly. The beach area is beautiful with lots of seating options and games. Food is fantastic.
Stayed 6 nights in Dec 2024

2/10 Terrible

Piotr

Disliked: Staff & service, property conditions & facilities
Booked an ocean front 3 bedroom for my family. On arrival we got a key and were escorted to the room with a parking lot view. We went back up the reception. Minutes later we were told that they “forgot” to tell us oceanfront has AC not working and they can fix it for 2 days… No reasonable compromise offered. We agreed to stay in the “parking lot view” room for two days if they can first show us the empty oceanfront with ac not working. After a lot of whispering and an hour wait the manager that was suppose to come talk to us still did not arrive. The manager miraculously appeared when we asked for refund and a cab so we can move to another hotel. Glad we are not staying here. Save yourself the trouble.
Stayed 4 nights in Dec 2024

4/10 Poor

Mickesha

Disliked: Property conditions & facilities
Stayed 3 nights in Dec 2024

8/10 Good

Jennifer

Liked: Cleanliness, staff & service
Stayed 5 nights in Dec 2024

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Vivette

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean staffing excellent driver on time good service
Stayed 1 night in Dec 2024

10/10 Excellent

Amy Denise

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property with lots of all inclusive food and activity options.
Stayed 5 nights in Dec 2024

10/10 Excellent

Rt Nardo

Stayed 2 nights in Dec 2024

6/10 Okay

simone

Stayed 6 nights in Dec 2024

10/10 Excellent

Alireza

Stayed 4 nights in Nov 2024

10/10 Excellent

Jofanny

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
BOOK YOUT STAY HERE! We truly enjoyed our stay at the Jewel Grande and truly didn’t want to leave! At Crickets- Hailie and Dwight were phenomenal! At the Orchids buffet - Tackiesha and others were simply outstanding ! Andre with baggage claim outside th property made sure our things were safe and did such a great job at communicating. Ackeem , spa receptionist as well as Cristal the spa valet , plus our masseuses - Soroyal and Loretta - were a delight! We cannot wait to return !
Stayed 4 nights in Dec 2024

4/10 Poor

Jasmine

Stayed 4 nights in Dec 2024

6/10 Okay

Nadine

Travelled with family
Liked: Staff & service, amenities
I think the property needs meaning the building needs to be revamped because of the wear and tears. I also think that it should be easier to get to someone such as your conciurge.. I also was a litt hesitant about the swimming beach ⛱️ areas.
Stayed 4 nights in Dec 2024

10/10 Excellent

Andrea Lynn, Hollis

Stayed 3 nights in Nov 2024

4/10 Poor

NICOLE

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
DISSAPOINTING Stay at Jewel Grande Montego Bay I had high expectations for my stay at Jewel Grande Montego Bay, but unfortunately, it did not live up to the hype. The experience was disappointing for several reasons: • The water in my room was cold for 4 out of the 5 days of my trip, which was unacceptable for a resort of this caliber. Despite paying $2,200 for my stay, I was only offered a $150 credit for this major inconvenience. • The buffet was only available for breakfast, leaving limited and poor dining options for the rest of the day. Restaurants had makeshift outdoor cooking facilities, which were unusable when it rained. • Bars closed at 1 a.m., and they were not conveniently located in every building, making it inconvenient to enjoy what was supposed to be an all-inclusive experience. • Room service was terrible—an hour-long wait for a salad and burger that was subpar. The burger meat was low-quality, and the Caesar salad lacked Caesar dressing all five nights. • On a positive note, the hotel was clean, and the staff was polite, but this didn’t make up for the overall disappointing experience. The best part of my stay was the view, but for the price, I expected so much more. I cannot recommend Jewel Grande Montego Bay, and I hope they address these issues for future guests.

10/10 Excellent

Sita

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2024