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Hotel Riu Palace Jamaica - Adults Only - All Inclusive

4.5 star property

Photo gallery for Hotel Riu Palace Jamaica - Adults Only - All Inclusive

3 outdoor pools, pool umbrellas, pool loungers
Aerial view
1 bedroom, free minibar, in-room safe, blackout curtains
3 outdoor pools, pool umbrellas, pool loungers
Aerial view

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar

Explore the area

Map
Mahoe Bay - Ironshore P O, Montego Bay, Saint James
  • Whitter Village
    ‪3 min walk‬
  • Blue Diamond Shopping Centre
    ‪3 min walk‬
  • Doctor's Cave Beach
    ‪10 min drive‬
  • Montego Bay (MBJ-Sir Donald Sangster Intl.)
    ‪12 min drive‬

Room options

View all photos for Junior Suite, Courtyard View (E)

1 bedroom, free minibar, in-room safe, blackout curtains

Junior Suite, Courtyard View (E)

  • 41 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, Jetted Tub, Ocean View (Elite Club | B2C-CA)

1 bedroom, free minibar, in-room safe, blackout curtains

Suite, Jetted Tub, Ocean View (Elite Club | B2C-CA)

  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Ocean View (E)

1 bedroom, free minibar, in-room safe, blackout curtains

Junior Suite, Ocean View (E)

  • 41 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, Ocean View (C)

1 bedroom, free minibar, in-room safe, blackout curtains

Junior Suite, Ocean View (C)

  • 41 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Ocean View (B2C-CA)

1 bedroom, free minibar, in-room safe, blackout curtains

Junior Suite, Ocean View (B2C-CA)

  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Ocean View (B2C-US)

1 bedroom, free minibar, in-room safe, blackout curtains

Junior Suite, Ocean View (B2C-US)

  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Garden View (C)

1 bedroom, free minibar, in-room safe, blackout curtains

Junior Suite, Garden View (C)

  • 41 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Suite, Jetted Tub, Ocean View (Elite Club, E)

1 bedroom, free minibar, in-room safe, blackout curtains

Suite, Jetted Tub, Ocean View (Elite Club, E)

  • 41 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Jetted Tub, Ocean View (Elite Club, L)

1 bedroom, free minibar, in-room safe, blackout curtains

Suite, Jetted Tub, Ocean View (Elite Club, L)

  • 41 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Jetted Tub, Ocean View (Elite Club, U)

1 bedroom, free minibar, in-room safe, blackout curtains

Suite, Jetted Tub, Ocean View (Elite Club, U)

  • 41 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Oceanfront (Elite Club, U)

1 bedroom, free minibar, in-room safe, blackout curtains

Junior Suite, Oceanfront (Elite Club, U)

  • 41 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Oceanfront (Elite Club, L)

1 bedroom, free minibar, in-room safe, blackout curtains

Junior Suite, Oceanfront (Elite Club, L)

  • 41 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite (C)

1 bedroom, free minibar, in-room safe, blackout curtains

Junior Suite (C)

  • 41 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite, Courtyard View (U)

1 bedroom, free minibar, in-room safe, blackout curtains

Junior Suite, Courtyard View (U)

  • 41 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Courtyard View (C)

1 bedroom, free minibar, in-room safe, blackout curtains

Junior Suite, Courtyard View (C)

  • 41 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Garden View (L)

1 bedroom, free minibar, in-room safe, blackout curtains

Junior Suite, Garden View (L)

  • 41 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Garden View (U)

1 bedroom, free minibar, in-room safe, blackout curtains

Junior Suite, Garden View (U)

  • 41 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Oceanfront (Elite Club, E)

1 bedroom, free minibar, in-room safe, blackout curtains

Junior Suite, Oceanfront (Elite Club, E)

  • 41 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Courtyard View (B2C-US)

1 bedroom, free minibar, in-room safe, blackout curtains

Junior Suite, Courtyard View (B2C-US)

  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Garden View (B2C-US)

1 bedroom, free minibar, in-room safe, blackout curtains

Junior Suite, Garden View (B2C-US)

  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (B2C-CA)

1 bedroom, free minibar, in-room safe, blackout curtains

Junior Suite (B2C-CA)

  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite, Garden View (B2C-CA)

1 bedroom, free minibar, in-room safe, blackout curtains

Junior Suite, Garden View (B2C-CA)

  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite, Oceanfront (Elite Club | C)

1 bedroom, free minibar, in-room safe, blackout curtains

Junior Suite, Oceanfront (Elite Club | C)

  • 41 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Partial Ocean View (L)

1 bedroom, free minibar, in-room safe, blackout curtains

Junior Suite, Partial Ocean View (L)

  • 41 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Jetted Tub, Ocean View (Elite Club, B2C-US)

1 bedroom, free minibar, in-room safe, blackout curtains

Suite, Jetted Tub, Ocean View (Elite Club, B2C-US)

  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Oceanfront (Elite Club, B2C-US)

1 bedroom, free minibar, in-room safe, blackout curtains

Junior Suite, Oceanfront (Elite Club, B2C-US)

  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Garden View (E)

1 bedroom, free minibar, in-room safe, blackout curtains

Junior Suite, Garden View (E)

  • 41 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Ocean View (U)

1 bedroom, free minibar, in-room safe, blackout curtains

Junior Suite, Ocean View (U)

  • 41 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Courtyard View (B2C-CA)

1 bedroom, free minibar, in-room safe, blackout curtains

Junior Suite, Courtyard View (B2C-CA)

  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Oceanfront (Elite Club | B2C-CA)

1 bedroom, free minibar, in-room safe, blackout curtains

Junior Suite, Oceanfront (Elite Club | B2C-CA)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Jetted Tub, Ocean View (Elite Club | C)

1 bedroom, free minibar, in-room safe, blackout curtains

Suite, Jetted Tub, Ocean View (Elite Club | C)

  • 59 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Montego Bay

When you stay at Hotel Riu Palace Jamaica - Adults Only - All Inclusive in Montego Bay, you'll be on the beach, a 1-minute drive from Jamaica Beaches and 9 minutes from Rose Hall Great House. .This all-inclusive property is 3.8 mi (6.2 km) from Doctor's Cave Beach and 6.9 mi (11.1 km) from Montego Bay Cruise Ship Terminal.

What's nearby

  • Whitter Village - 3 min walk - 0.3 km
  • Blue Diamond Shopping Centre - 3 min walk - 0.3 km
  • SuperClubs Ironshore Golf and Country Club - 3 min drive - 2.6 km
  • Rose Hall Great House - 9 min drive - 7.9 km
  • Doctor's Cave Beach - 10 min drive - 6.2 km

Getting around

  • Sir Donald Sangster Intl. Airport (MBJ) - 12 min drive

Restaurants

  • ‪Ackee - ‬3 min walk
  • ‪Rose Hall Restaurant - ‬2 min walk
  • ‪Steak House At Riu Reggae - ‬3 min walk
  • ‪KFC - ‬6 min walk
  • ‪The Jerk Hut - ‬3 min drive

About this property

Hotel Riu Palace Jamaica - Adults Only - All Inclusive

Adults-only beachfront property with 3 outdoor pools
Hotel Riu Palace Jamaica - Adults Only - All Inclusive offers 288 air-conditioned accommodations with free minibar items and laptop-compatible safes. Rooms open to balconies. Flat-screen televisions come with satellite channels.

Bathrooms include separate bathtubs and showers with jetted bathtubs, bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include change of towels. Housekeeping is provided on request.

3 outdoor swimming pools are on site along with a hot tub. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the property's full-service spa, Renova Spa. Services include deep-tissue massages, hot stone massages, sports massages, and facials. The spa is equipped with a sauna and a hot tub. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.
Make yourself at home in one of the 288 air-conditioned rooms featuring free minibar items and flat-screen televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature jetted bathtubs and complimentary toiletries.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 3 outdoor swimming pools, a nightclub, and a health club. This property also features complimentary wireless internet access, concierge services, and gift shops/newsstands.
This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Grab a bite at Montego Bay, one of the property's 5 restaurants, or stay in and take advantage of the 24-hour room service. Mingle with other guests at the complimentary reception, held daily. When you are in need of a refreshing drink, visit the poolside bar or one of 4 bars/lounges, or 2 swim-up bars. A complimentary buffet breakfast is served daily from 7 AM to 10:30 AM.

Featured amenities include limo/town car service, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Montego Bay? This property has 1916 square feet (178 square meters) of space consisting of conference space and meeting rooms.
A complimentary buffet breakfast is served each morning between 7 AM and 10:30 AM. A complimentary manager's reception is offered each day.
Montego Bay - This buffet restaurant serves breakfast, lunch, and dinner.
LAcquedotto - This theme restaurant specializes in Italian cuisine and serves dinner only. Open daily.
Krystal - This theme restaurant specializes in Fusion cuisine and serves dinner only. Open daily.
Seaside - This steakhouse serves dinner only. Open daily.
Zen - This theme restaurant specializes in Japanese cuisine and serves dinner only. Open daily.
24-hour room service is available.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)
In-room liquor dispensers
Meals and beverages at companion properties

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Water activities

Kayaking
Scuba-diving lessons
Snorkeling
Windsurfing

Land activities

Fitness facilities
Tennis
Volleyball

Lessons/classes/games

Dancing
Water fitness

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs
Onsite live performances

Languages

English, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available
  • Limo/town car service

Food and drink

  • Free buffet breakfast available daily 7 AM–10:30 AM
  • 5 restaurants
  • 2 swim-up bars, 4 bars/lounges and 1 poolside bar
  • Free daily reception
  • 24-hour room service
  • Coffee/tea in a common area

Restaurants on site

  • Montego Bay
  • LAcquedotto
  • Krystal
  • Seaside
  • Zen

Things to do

  • 3 outdoor pools
  • Access to nearby health club
  • Fitness classes
  • Beach volleyball
  • Billiards/pool table
  • Fitness centre
  • Full-service spa
  • Kayaking
  • Nightclub
  • Sailing
  • Sauna
  • Scuba diving
  • Shopping
  • Snorkelling
  • A hot tub
  • Windsurfing

Conveniences

  • ATM/banking services
  • Gift shop/newsstand
  • Corner/local shop

Guest services

  • 24-hour front desk
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Conference space (1916 square feet)
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beachfront location
  • Garden
  • Pool sunloungers
  • Pool umbrellas

Spa

  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Detox wraps
  • Facials
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - sports
  • Reflexology
  • Sauna
  • Spa open daily
  • Hot tub

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Well-lit path to entrance

More

  • At least 80% of lighting from LEDs
  • Beach towels
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • TV in lobby
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan

Bathroom

  • Bathrobes
  • Eco-friendly toiletries
  • Hairdryer
  • Jetted bath
  • Private bathroom
  • Separate bath and shower
  • Towels

Entertainment

  • TV/satellite channels
  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free minibar

More

  • Connecting rooms available
  • Electrical adapters/chargers
  • Energy-saving switches
  • Iron/ironing board
  • Laptop-compatible safe
  • LED light bulbs
  • Phone
  • Recycling
  • Slippers
  • Turndown service
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Guests will receive an email 2 weeks before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.
When a room reservation includes a round-trip airport transfer at no charge, it's essential to respond to the supplier's message to arrange the shuttle service.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

This property welcomes adults only
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Children 18 years old and younger are not permitted at this adults-only property
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Jamaica Palace
Jamaica RIU
Jamaica RIU Palace
Palace Jamaica
RIU Jamaica
RIU Jamaica All Inclusive
RIU Jamaica Palace
RIU Palace
RIU Palace Jamaica
Riu Jamaica Inclusive Adults
Riu Palace Jamaica All Inclusive Adults Montego Bay
Riu Palace Jamaica All Inclusive Adults
Riu Palace Jamaica Adults Montego Bay
Riu Palace Jamaica Adults
Riu Palace Jamaica All Inclusive Adults Only
Riu Jamaica Inclusive Montego
Riu Palace Jamaica All Inclusive Adults Only
Riu Palace Jamaica Adults Only All Inclusive

Hotel Riu Palace Jamaica - Adults Only - All Inclusive Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 934 out of 1445 reviews
Rating 8 - Good. 298 out of 1445 reviews
Rating 6 - Okay. 119 out of 1445 reviews
Rating 4 - Poor. 54 out of 1445 reviews
Rating 2 - Terrible. 40 out of 1445 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Elaine McCloud

Liked: Cleanliness, staff & service
Stayed 4 nights in Dec 2024

8/10 Good

DeJa

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
I think there should be more amenities since it is a resort. I was expecting a hot tub and more things to do on the property. Other than that, the food was great and the staff were all amazing and very welcoming!
Stayed 3 nights in Dec 2024

10/10 Excellent

Jacob

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Dec 2024

10/10 Excellent

Jonathan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I don’t know what to say but 5 stars!!!! All day every day! Such an amazing experience! 10 out 10!
Stayed 4 nights in Nov 2024

2/10 Terrible

Rani

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Nov 2024

8/10 Good

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were all great
Stayed 4 nights in Dec 2024

4/10 Poor

Katherine

Travelled with family, Travelled with group
Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
I was disappointed in our stay at the Riu Palace. I am NOT a picky traveler but I feel that this place has been misrepresented and people need to know. Our room was extremely dirty and very outdated. It honestly looked like there was mold on the bathroom ceiling. The rooms were very run down- not a 4.5/5 star experience! Our TV did not work and our room smelled so musty! We actually threw our slippers away and never got under the bed sheets. We stayed on the first floor and were woken up by the house cleaning staff every morning at 7am slamming doors and yelling/laughing with each other. Lewis at the front desk was very sweet trying to help us change hotels but Expedia wouldn't let us. Thank you Lewis for all of your time and kindness! Honestly if it wasn't for the RIU Entertainment staff I would give this hotel a 0/10. I have to give a special shout out to Dinero, Genius, String Bean and ALL of the RIU entertainment guys were SO much fun we loved them! Happy to have them as a bright spot on a not so pleasant vacation. Until this resort is renovated, I would not recommend staying here.
Stayed 4 nights in Dec 2024

10/10 Excellent

Marie, Dartmouth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

8/10 Good

Dinesh k

Travelled with partner
What was in all inclusive Expedia deal is not provided There was no slippers given
Stayed 4 nights in Nov 2024

8/10 Good

Linda Y

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Employees were wonderful. However the rooms can be updated some.
Stayed 4 nights in Dec 2024

8/10 Good

Keila

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was nice at RIU!!!
Stayed 5 nights in Nov 2024

10/10 Excellent

Matt

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Nov 2024

6/10 Okay

Robert Christopher

Travelled with partner
Liked: Amenities, property conditions & facilities
This is our second time at the Riu Palace Jamaica, but I think we'll either go back to the Hyatt or try another resort. For a comparable price other resorts look better. The Riu was nice. But on the last full day of our visit, the dancing got a bit out of hand: ie., twerking to a point of virtual sex. Made us feel a bit uncomfortable especially when the Riu staff is going around recruiting people to join in. Anyway, the pool and pool bar is where we spent most of our time and it was all good. The food is good, but not great. The beach is okay, but not the white-sand, scenic type of beach you might expect in a tropical resort.
Stayed 5 nights in Nov 2024

6/10 Okay

Shu Kei

Liked: Cleanliness, staff & service
Noises but it is what it is with the crowd at hand.
Stayed 6 nights in Nov 2024

8/10 Good

Janette

Liked: Cleanliness, staff & service, property conditions & facilities
The options to visit the other countries two properties was a bonus. Entertainment could be improved as well as the temperature of the hot foods
Stayed 4 nights in Nov 2024

8/10 Good

Reamonn Thomas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel and facilities. Room wasn’t up to the standard I expected. Food was excellent for an all inclusive
Stayed 4 nights in Nov 2024

10/10 Excellent

Colleen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024

10/10 Excellent

Tameka

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely stunning property! Came for our anniversary celebration and will definitely be back!
Stayed 4 nights in Nov 2024

2/10 Terrible

Jennifer

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024

10/10 Excellent

Christine, staten island

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Placw is beautiful
Stayed 4 nights in Nov 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service
After coming there 18 times you know i got to love the places!
Stayed 5 nights in Nov 2024

2/10 Terrible

Priya

Disliked: Staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024

8/10 Good

Darlene

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff deserve a raise. They provided excellent service from the moment I came to the moment I left.
Stayed 3 nights in Nov 2024

6/10 Okay

Avery, Brampton

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Brcause there are 3 riu's side by side each is missing something. Also there is not much difference between Elite and the other bands... not worth the extra $$$
Stayed 4 nights in Nov 2024

10/10 Excellent

Yaidelyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property and staff
Stayed 3 nights in Nov 2024