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The Kartrite Resort & Indoor Waterpark

4.0 star property
your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for The Kartrite Resort & Indoor Waterpark

Waterslide
Indoor pool, outdoor pool, pool cabanas (surcharge), pool loungers
Exterior
Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe
Family dining

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Room service
  • Pool
  • Gym
  • 24/7 front desk
  • Breakfast available

Explore the area

Map
555 Resorts World Drive, Monticello, NY, 12701
  • Concord Monster Golf Course
    ‪7 min walk‬
  • Resorts World Catskills
    ‪7 min walk‬
  • The Kartrite Resort & Indoor Waterpark
    ‪5 min drive‬
  • Monticello, NY (MSV-Sullivan County Intl.)
    ‪16 min drive‬

Room options

View all photos for Family Suite, Multiple Beds (4 Waterpark Passes)

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Family Suite, Multiple Beds (4 Waterpark Passes)

  • 46 sq m
  • Sleeps 8
  • 4 Twin Beds, 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed (4 Waterpark Passes)

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Junior Suite, 1 King Bed with Sofa bed (4 Waterpark Passes)

  • 39 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, Multiple Beds, Patio (4 Waterpark Passes)

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Junior Suite, Multiple Beds, Patio (4 Waterpark Passes)

  • 39 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Junior Suite, Multiple Beds, Patio (4 Waterpark Passes)

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Junior Suite, Multiple Beds, Patio (4 Waterpark Passes)

  • 39 sq m
  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

View all photos for Deluxe Suite, 2 Bedrooms, Accessible

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Deluxe Suite, 2 Bedrooms, Accessible

  • Sleeps 8
  • 1 Double Sofa Bed, 1 King Bed and 2 Queen Beds

View all photos for Suite, 2 Bedrooms (4 Waterpark passes)

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Suite, 2 Bedrooms (4 Waterpark passes)

  • 79 sq m
  • Sleeps 8
  • 1 King Bed, 1 Double Sofa Bed and 2 Queen Beds

View all photos for Junior Suite, Multiple Beds, Balcony (4 Waterpark Passes)

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Junior Suite, Multiple Beds, Balcony (4 Waterpark Passes)

  • 39 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 2 Bedrooms, Accessible, Balcony

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Suite, 2 Bedrooms, Accessible, Balcony

  • Sleeps 8
  • 1 King Bed, 1 Double Sofa Bed and 2 Queen Beds

Family Suite, Multiple Beds, Accessible, Balcony (Bunkroom)

  • Sleeps 8
  • 1 King Bed, 2 Twin Beds and 1 Double Sofa Bed

Grand Suite, 2 Bedrooms, Balcony, Corner

  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed

Grand Suite, 3 Bedrooms, Balcony, Corner

  • Sleeps 12
  • 1 King Bed, 4 Queen Beds and 1 Double Sofa Bed

Grand Suite, 2 Bedrooms, Patio, Corner

  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed

View all photos for Deluxe Suite, 2 Bedrooms, Patio

Floor plan

Deluxe Suite, 2 Bedrooms, Patio

  • Sleeps 8
  • 1 Double Sofa Bed, 1 King Bed and 2 Queen Beds

View all photos for Deluxe Suite, 2 Bedrooms, Balcony

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Deluxe Suite, 2 Bedrooms, Balcony

  • Sleeps 8
  • 1 Double Sofa Bed, 2 Queen Beds and 1 King Bed

View all photos for Suite, 2 Bedrooms, Balcony (4 Waterpark Passes)

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Suite, 2 Bedrooms, Balcony (4 Waterpark Passes)

  • 79 sq m
  • Sleeps 8
  • 1 King Bed, 1 Double Sofa Bed and 2 Queen Beds

Grand Suite, 2 Bedrooms, Accessible, Balcony (Corner)

  • Sleeps 8
  • 1 King Bed, 1 Double Sofa Bed and 2 Queen Beds

View all photos for Junior Suite, Multiple Beds (4 Waterpark Passes)

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Junior Suite, Multiple Beds (4 Waterpark Passes)

  • 39 sq m
  • Sleeps 6
  • 1 Double Sofa Bed and 2 Queen Beds

View all photos for Junior Suite, 1 King Bed with Sofa bed, Patio (4 Waterpark Passes)

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Junior Suite, 1 King Bed with Sofa bed, Patio (4 Waterpark Passes)

  • 39 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, Multiple Beds, Patio (4 Waterpark passes)

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Junior Suite, Multiple Beds, Patio (4 Waterpark passes)

  • 39 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Junior Suite, Multiple Beds (4 Waterpark Passes)

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Junior Suite, Multiple Beds (4 Waterpark Passes)

  • 39 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 2 Bedrooms, Patio (4 Waterpark Passes)

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Suite, 2 Bedrooms, Patio (4 Waterpark Passes)

  • 79 sq m
  • Sleeps 8
  • 2 Queen Beds, 1 King Bed and 1 Double Sofa Bed

View all photos for Family Suite, Multiple Beds, Patio (4 Waterpark Passes)

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Family Suite, Multiple Beds, Patio (4 Waterpark Passes)

  • 46 sq m
  • Sleeps 8
  • 1 Double Sofa Bed, 4 Twin Beds and 1 King Bed

View all photos for Family Suite, Multiple Beds, Balcony (4 Waterpark Passes)

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Family Suite, Multiple Beds, Balcony (4 Waterpark Passes)

  • 46 sq m
  • Sleeps 8
  • 4 Twin Beds, 1 King Bed and 1 Double Sofa Bed

Similar properties

Exterior

Resorts World Catskills Casino

Pool
Spa
Restaurant
Air conditioning
4.4 out of 5, Excellent, (1001)
The price is NZ$348
for 1 room
includes taxes & fees
5 Feb - 6 Feb
Resorts World Catskills Casino

About the area

Monticello

When you stay at The Kartrite Resort & Indoor Waterpark in Monticello, you'll be near ski lifts, within a 10-minute walk of Resorts World Catskills and Concord Monster Golf Course. .This family-friendly hotel is 1.6 mi (2.5 km) from The Kartrite Resort & Indoor Waterpark and 4.4 mi (7.1 km) from Neversink River.

What's nearby

  • Concord Monster Golf Course - 7 min walk
  • Resorts World Catskills - 7 min walk
  • The Kartrite Resort & Indoor Waterpark - 5 min drive
  • Holiday Mountain Ski and Fun Park - 10 min drive
  • Monticello Casino and Raceway - 11 min drive

Getting around

  • Stewart Intl. Airport (SWF) - 48 min drive

Restaurants

  • ‪McDonald's - ‬9 min drive
  • ‪Good Friends - ‬11 min walk
  • ‪Tilly's Diner - ‬10 min drive
  • ‪Doubletop Bar & Grill - ‬9 min walk
  • ‪Burger King - ‬9 min drive

About this property

The Kartrite Resort & Indoor Waterpark

Family-friendly hotel with 5 restaurants and bars
The Kartrite Resort & Indoor Waterpark offers 324 air-conditioned accommodations with iPod docking stations and laptop-compatible safes. Accommodations offer separate sitting areas. Pillowtop beds feature Egyptian cotton sheets and premium bedding. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include bathtubs or showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, designer toiletries, and complimentary toiletries.

Smart televisions are featured in guestrooms. Business-friendly amenities include complimentary newspapers and phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

An indoor pool, an outdoor pool, and a children's pool are on site. Other recreational amenities include a lazy river, a waterslide, a 24-hour health club, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 324 air-conditioned rooms featuring refrigerators and Smart televisions. Your pillowtop bed comes with Egyptian cotton sheets. Premium TV channels and iPod docking stations are provided for your entertainment. Bathrooms have deep soaking bathtubs and rainfall showerheads.
Enjoy a range of recreational amenities, including a 24-hour health club, an outdoor pool, and an indoor pool. Additional amenities at this hotel include concierge services, an arcade/game room, and gift shops/newsstands.
Grab a bite at Harvey’s Wallbanger, one of the hotel's 5 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. Buffet breakfasts are available daily from 6:30 AM to 11:00 AM for a fee.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 11:00 AM.
Harvey’s Wallbanger - Onsite restaurant. Guests can enjoy drinks at the bar.
Surfside Grill - This restaurant is located by the pool. Open daily.
Bixby's Derby - Onsite restaurant. Open daily.
The Highline - This restaurant serves light fare only. Open daily.
Eat.Eat.Eat - Onsite buffet restaurant. Open daily.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi

Parking and public transport

  • Electric car charging station on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–11:00 AM: USD 10-25 for adults and USD 0-15 for children
  • 5 restaurants and 1 coffee shop/cafe
  • 2 bars/lounges and 1 poolside bar
  • Room service available

Restaurants on site

  • Harvey’s Wallbanger
  • Surfside Grill
  • Bixby's Derby
  • The Highline
  • Eat.Eat.Eat

Things to do

  • 24-hour fitness centre
  • Fitness classes
  • Arcade/games room
  • Billiards/pool table
  • Bowling alley
  • Children's pool
  • Concerts/live shows
  • Evening entertainment
  • Hiking/biking trails
  • Indoor pool
  • Lifeguards on-site
  • Outdoor pool
  • Playground
  • Rock climbing
  • Ropes course
  • Sauna
  • Shopping
  • Surfing/body boarding
  • Yoga classes

Family friendly

  • Arcade/games room
  • Bowling alley
  • Children's games
  • Children's pool
  • Cots/infant beds (surcharge)
  • Indoor pool
  • Laundry facilities
  • Lazy river
  • Microwave
  • Outdoor pool
  • Playground
  • Fridge
  • Snack bar/deli
  • Water slide

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Lockers available
  • Vending machine
  • Water dispenser

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance
  • Water sports equipment
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Lifeguards on site
  • Picnic area
  • Pool cabanas (surcharge)
  • Pool sunloungers
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Braille signage
  • Lift
  • Grab bar near toilet
  • In-room accessibility
  • Low-height worktop and sink
  • Pool hoist on site
  • Raised toilet seat
  • Step-free path to entrance
  • Valet for wheelchair-equipped vehicle
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan
  • Cots/infant beds (surcharge)
  • Egyptian cotton sheets
  • Heating
  • Hypo-allergenic bedding
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Dressing gowns
  • Bath or shower
  • Deep-soaking bath
  • Designer toiletries
  • Hairdryer
  • Rainfall showerhead
  • Towels

Entertainment

  • iPod dock
  • Premium channels
  • Smart TV

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Connecting rooms available
  • Free local calls
  • Free newspapers
  • Guidebooks/recommendations
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Local maps
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
A late check-out fee will be charged

Special check-in instructions

The property charges 3 percent for credit card payments
Front desk staff will greet guests on arrival
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities are closed on Monday:
  • Children's pool
  • Indoor pool
  • Outdoor pool

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are available for USD 25.0 per stay

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 150 per accommodation, per night
  • Resort fee: USD 63.72 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Concierge service
  • Fitness center access
  • Health club access
  • Housekeeping
  • In-room coffee
  • In-room safe
  • Internet access
  • Laundry facilities
  • Parking
  • Pool access
  • Self parking

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 10 to 25 for adults, and USD 0 to 15 for children
  • A late check-out fee will be charged
  • Crib (infant bed) fee: USD 25.0 per stay
  • Credit card charges are subject to a surcharge of 3 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include window guards

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Kartrite Resort Indoor Waterpark Monticello
Kartrite Resort Indoor Waterpark Monticello
Kartrite Indoor Waterpark Monticello
Resort The Kartrite Resort & Indoor Waterpark Monticello
Monticello The Kartrite Resort & Indoor Waterpark Resort
The Kartrite Resort & Indoor Waterpark Monticello
The Kartrite Resort Indoor Waterpark
The Kartrite Hotel Indoor Waterpark
Kartrite Resort Indoor Waterpark
Kartrite Indoor Waterpark
Resort The Kartrite Resort & Indoor Waterpark
The Kartrite Indoor Waterpark
The Kartrite Resort Indoor Waterpark
The Kartrite Resort & Indoor Waterpark Hotel
The Kartrite Resort & Indoor Waterpark Monticello
The Kartrite Resort & Indoor Waterpark Hotel Monticello

The Kartrite Resort & Indoor Waterpark Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 585 out of 1209 reviews" "
Rating 8 - Good. 242 out of 1209 reviews" "
Rating 6 - Okay. 171 out of 1209 reviews" "
Rating 4 - Poor. 96 out of 1209 reviews" "
Rating 2 - Terrible. 115 out of 1209 reviews" "

8.4/10

Cleanliness

7.8/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Stephany, New York

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

4/10 Poor

Amy

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Both days it was so cold in the park we couldn't swim. The last day we didn't even bother trying. Tried to fill some time at the arcade where half the games were broken or kept eating our money. The food is worse than gas station at premium prices. Also tried buying hoodies for my kids because we were all freezing and the gift shop was mostly bare. I bought the only hoodie they had in the store. Shameful.
Stayed 2 nights in Oct 2024

6/10 Okay

Nechama

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Water park had many attractions closed and was closed on the second day which was a disappointment for the kids. The fridge in the room was so noisy we couldn't sleep. Movie on schedule in the lobby didn't happen due to technical difficulty.Hotel was at full capacity
Stayed 1 night in Oct 2024

10/10 Excellent

Nergia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is very clean , the service is very professional and the food is delicious. I like the workers they are very polite and sweet, this is my 5 time here and all the time we come here we have amazing time. I recommend this place to everyone 👍
Stayed 2 nights in Oct 2024

10/10 Excellent

Kamille

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Other than the water park there was so much more for the kids to do
Stayed 1 night in Oct 2024

6/10 Okay

Abby

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Family vacation
Great family vacation location. I enjoyed having everything under one roof. Rooms were comfortable and clean. Food options were limited and sometime a mystery on when the restaurant were open, the website didn’t match what was happening at the resort. Some staff were super helpful and friendly while others (front desk) was less helpful.
Stayed 4 nights in Jul 2024

6/10 Okay

Maria

Liked: Amenities
Disliked: Staff & service, property conditions & facilities
lx
Stayed 2 nights in Oct 2024

10/10 Excellent

German

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to have a good time in family
Stayed 1 night in Sep 2024

10/10 Excellent

Nicole

Travelled with family
Liked: Amenities, property conditions & facilities
The property is very clean and the staff has been great! I wish the water park was open past 7:00 pm, but we hit the arcade and the kids still had fun. We will do the water park tomorrow.
Stayed 1 night in Oct 2024

2/10 Terrible

Wojciech

Stayed 1 night in Oct 2024

6/10 Okay

peter

Travelled with family
Liked: Cleanliness, property conditions & facilities
We stayed for weekend to celebrate the daughter’s BD. The room was clean , bed was great. The facility overall very clean , outside landscaping very nice. The indoor water park has enough slides to make busy kids all day. The level of the chlorine in the air was detectable. I understand the water must be treated but more efficient ventilation could be used, especially in hot days. The biggest complaint I have is the prices for the food , just outrageous. Muffin $6.5 , black coffee $4.5 ? That’s just rip off and taking advantage of the situation. Quality of dinning there is less than subpar. No wonder that majority guests dine out of the resort. Something that” ownership” should look into , if you want to keep the guests on the resort grounds ,that should be the idea , improvement the quality of the food and pricing are needed ! The concierge staff needs intense training on etiquette and costumer service. On day of checking in , young black gentleman at the desk didn't greet or welcome us, just asked for CC. That’s just outright unprofessional and rude.
Stayed 1 night in Oct 2024

6/10 Okay

Jini

Liked: Cleanliness
Stayed 2 nights in Sep 2024

10/10 Excellent

Lillian

Stayed 1 night in Oct 2024

10/10 Excellent

Janet

Stayed 1 night in Sep 2024

10/10 Excellent

Samantha

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Kartrite is now our favorite getaway!!! The water park was super clean, the bathrooms super clean, the rooms super clean!! The staff was absolutely amazing and if we needed anything, it was done right away. We will definitely be going back!
Stayed 3 nights in Oct 2024

10/10 Excellent

Ashley

Stayed 1 night in Sep 2024

6/10 Okay

Justin

Stayed 2 nights in Oct 2024

2/10 Terrible

Alan

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Oct 2024

8/10 Good

Omar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

6/10 Okay

Christine

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
We arrived Friday about 7pm there was 1 person running the front desk. Once it was our turn, check in was quick. The entrance to the resort was clean and nice with a lot going on, which made the lobby busy. (movie playing & other activities) lobby/check in area (not a lot of staff around). We went to our room, which was easy to get to (6th floor) the room was clean and a nice size. We had king bed, pull out sofa and 4 bunk room. (We had 6 kids 12-16 yrs with us) main lobby had a bar area open, 1 sit down restaurant open - no available seats untill 9:45pm. bar area did not serve food, and only had 1 bartender, another cafe in lobby but it was closed. Downstairs, at bottom of the stairs was a large bar with bowling ally/arcade games, this bar was NOT open the entire weekend. It would have been nice to have drinks, and bowl. Further down the hall was a buffet, it was open Friday night with a Mexican theme food, the hostess was gossiping with 2 other staff members, was rude as if I interrupted her! The buffet was sparse we did not eat here. We had to order Uber eats Friday night annd left resort to eat Saturday. The ice cream, candy shop which was open all weekend. The big arcade had many activities but it was very under staffed, so many of the activities were closed, finally Sunday after check out our kids were able to do laser tag and rope course only. The water park was large, clean and well staffed but only open 11am to 7pm!
Stayed 2 nights in Oct 2024

8/10 Good

jackie, new windsor

Liked: Cleanliness, staff & service, property conditions & facilities
Property is nice, but they were understaffed and many of the restaurants were unavailable. They ran out of kids food (i.e. pizza, chicken tenders) by 3pm at the waterpark. We had to DoorDash food in order for the kids to eat.
Stayed 1 night in Oct 2024

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities
Everything about it
Stayed 1 night in Oct 2024

10/10 Excellent

Mayra

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in Oct 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I took my son and his friend they had blast.
Stayed 1 night in Oct 2024